HSE: Health, Safety & EnvironmentHSE: Health, Safety & Environment

HSE PROGRAMME 2015Danish Business Unit

03 Introduction

04 Key Performance Indicators and Incident-Free related milestones in 2015

06 Targets 2015

07 Framing the safety commitments

08 Vulnerable

10 Intervene

12 Work permit

14 Reducing risk

16 Responsibility

18 Committed to safety

In this programme

Commitment to safety in practice

02 - 03HSE Programme 2015

Since we introduced the Incident-Free pro- gramme in 2011, we have made results in a number of areas. In 2014, we unfortunately experienced a setback with an increase in safety incidents, primarily within the “slips, trips and falls” category; but also with sev-eral High Potential Process Safety incidents.

This has to change.

Improving the safetyWe are working on a number of activities, as there is no single factor that can improve our safety performance. We are, for exam-ple, reinforcing safety with our contractors, developing better operational and start-up procedures, and improving our planning of work.

In this year’s Health, Safety & Environment Programme we talk about the five global safety commitments that underpin our efforts to improve safety.

They cover our business both onshore and offshore and ask us to acknowledge our

vulnerability, to intervene when necessary, to work with a valid work permit, to assess risks and to take responsibility for safety of ourselves and others.

Embracing the safety commitmentsThe safety commitments are based on the fundamental belief that accidents and incidents can be prevented, and the people working for us can influence the safety of themselves and others. This goes for employees, contractors, consultants and the newcomers where some will be familiar with the oil and gas industry and the Maersk way of working, others will not.

They must learn to embrace and demon-strate our safety commitments through conversations, training and observations. Recognising them, understanding them, and applying them in the daily work are a personal and collective commitment – and doing this well will move us towards an Incident-Free business.

Mark Wallace, Managing Director

Jonathan Smith, Head of Health, Safety & Environment

Maersk Oil Danish Business Unit

HSE Programme 2015

2015 Key Performance Indicators and Incident-Free related milestones in 2015

In 2015, there are three

primary safety Key Per-

formance Indicators and

five Incident-Free related

milestones for Maersk Oil

Danish Business Unit.

Incident-Free related milestones When

Incident-Free

Complete activities related to Process Safety Review 2015 plan Q4 2015

Implement Safety Commitments and Accountability Model Q3 2015

Implement Updated Contractor Management Plan Q4 2015

Complete Incident-Free refresher for all employees Q4 2015

Operational performance

Finish DBU Candidate Qualification training programme for 25 % of all operations technicians Q4 2015

The achievement of the KPI’s and mile-stones will be important in the continuing journey to Incident-Free operations. The KPI targets represent continuous impro-vement in these important measures and

the milestones measure key activities which need to be completed in order to achieve further performance improve-ments.

High Potential Process Safety Incident (PSI) 0

Hydrocarbon releases 3

Total Recordable Injury Frequency (TRIF) 5.7

TargetKey Performance Indicators (KPI)

04-05

Targets 2015

Intervene

Maersk Oil has set a number of de- manding yet achievable targets for the year ahead in the Danish Business Unit (DBU).

These targets are drawn from our five Safety Commitments, and supplementary to the new Safety Step Change project and the five-year Process Safety plan.

The targets for 2015 offer

us the means to improve

the safety of all our people

- both employees and con-

tractors

Taken together, the programme targets for 2015 offer us the means to improve the safety of all our people - both em- ployees and contractors - working onshore and offshore in the Danish North Sea.

Relevant action plans are setup within DBU for 2015 to support the HSE Programme and the Business Performance Contract.

Vulnerable

Process Safety Leadership workshops will be delivered for those Assets that have not yet run them. The workshops are aimed at all our leaders offshore and onshore whether they work for Maersk Oil or contractors

The level of risk awareness among our con- tractors will be improved by continuing to run training in the workplace on how to carry out SJA’s (Safe Job Analysis)

Inhibit and alarm management on all Assets will be improved to ensure that our alarm and shutdown systems work as intended

Technical reviews will be carried out on High Pressure/Low Pressure Interfaces in the pro-cess systems and on Risk Control Barriers

Work Permit

Best practice examples for Toolbox Talks and the revised Permit to Work system will be further developed

The HSE Superintendents will continue their quality checks on activities that need permits

Reducing risk

A safety assurance and control framework will be developed for process safety critical subsurface work

The revised corporate Well Integrity Stan-dard will be implemented

Responsibility

A programme of activities will be under-taken to refocus the Incident-Free/safety vision for the Offshore Contractor Group

Incident-Free Ambassador Teams will be introduced on those Assets which do not yet have them

Review current intervention training and revise if needed

Introduce a simple means of recording positive safety events, including interven-tions

HSE Programme 2015

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Maersk Oil safety commitments

06-07

Framing the safety commitments

The five global safety commitments lie at the heart of Maersk Oil’s Incident-Free programme.

Here, the three Asset Managers from the Danish Business Unit explain how the commit-ments relate to people’s daily work.

The safety commitments are universal. “They cover our activities – whether you are onshore or offshore, you can directly apply the commitments to your work,” says Halfdan Asset Manager Brian Pa-gaard Nielsen. “They can also be applied at different levels of the company and to all types of work, whether you are designing, planning or executing a job.”

These commitments do not tell people what they can and cannot do. Instead, they ask people to take responsibility for their own safety and that of their col- leagues. “They are not rules – we want to encourage good, thoughtful behaviour, such as intervening if a job becomes unsafe,” says Dan-Gorm Asset Manager Lars Seidler.

The challenge now facing the Danish Business Unit, explains Tyra Asset Mana-ger Walter Baumgartner, is to apply the safety commitments to its day-to-day work. “We need to make them relevant to the guys on the front line,” he says.

Positive safety storiesThe summer shutdown in 2014 demon-strated that even the largest, most com-plex jobs can be carried out safely. “We had more people offshore than normal, many of whom were third-party contrac-tors new to Maersk Oil; we were working against the clock; and activity levels were high. At face value these things should work against us from a safety perspective, yet the safety performance during the shutdown was of the highest quality,” says Baumgartner, who attributes this to thorough planning and setting clear targets.

If a job is ill prepared and safety a concern, it should not be started until problems are ironed out. On Tyra East in 2014 the crew were asked to install an emergency shutdown valve on the Harald line, but the valve arrived late and without the correct lifting procedures or lifting gear. “Often in such situations, the temptation is to improvise, adopt a can-do attitude and find a solution offshore. But this time the workers resisted that urge – they got the right gear, developed procedures with our people onshore and did the job pro-perly,” recalls Baumgartner.

Assessing riskThe temptation to start or finish a job without assessing the hazards should be

avoided. “It’s not necessarily peer or ma-nagement pressure, but often pressure within ourselves to get a job done that sometimes means we disregard risks,” argues Seidler.

Maersk Oil uses a number of tools – work permits, Safe Job Analysis and tool box talks – to assess risk both before the job starts and while it is being done. “Raising our risk awareness around routine opera-tions is key. The vast majority of incidents occur not on the large, well-planned jobs but in everyday work,” says Seidler.

Complacency can creep in on routine jobs, but because some one has com-pleted a task safely many times before, it doesn’t mean he should stop thinking about the risks – you need to think just as much about routine work as the non-routine,” he continues.

AccountabilityThe five safety commitments make every- one at Maersk Oil responsible both for their own safety and that of the people working around them. There is no room for a “blame culture”, says Nielsen, which he says can lead to safety incidents being covered up. “Hiding an incident is not only unsafe, it also means that you cannot learn from it when one does occur. That is certainly not what we want,” he adds.

“The safety commitments are becoming embedded in our organisation,” Nielsen concludes. “They are making everyone throughout the organisation accountable for their actions and therefore making us all safer.”

I acknowledge that we are all vulnerable

Vulnerable Dan-Gorm Asset’s Subsurface Manager Peter Jensen argues that accepting one’s vulnerability is the starting point for keeping safe in the workplace. “If you recognise that you’re vulnerable, then you are able to plan and do your work safely. If you don’t, you could be hurt or hurt other people,” he says.

Over time, however, workers can lose their sense of vulnerability. “Risk often increases when people think they know their job and forget about the hazards,” adds Jensen.

Dan Platform Supervisor Claus Kofod Jor-gensen agrees with his colleague. “I’ve sat in on tool box talks and heard people say, ‘We’ve done this job hundreds of times before and we’re not worried about it.’ Newer workers tend to recognise that they are vul-nerable and can be hurt,” he says.

A world of uncertaintyOver the past year Subsurface has worked extensively on building safety assurance pro-cesses around one of its key Health, Safety and Environment critical activities, that of “pore pressure prediction” for reservoirs. “When we get together to plan jobs and carry out dry runs beforehand, vulnerability is a key part of the discussion. We can never be sure what we will find when we are drilling 2km under the ground – we work in a world of uncertainty. Therefore, risk assessment becomes crucial,” explains Jensen.

Consider the risksDuring his 17 years with Maersk Oil, Jor-gensen has seen the company change to a

mature field operator. In the early years, he says, possessing a “can do” attitude was necessary to do the job, but it also brings risks with it. “A ‘can do’ attitude makes it harder to build an Incident-Free organisation. We must recognise that we are vulnerable and cannot always do what we want,” says Jorgensen.

“We want employees to show initiative,” concurs Jensen. “However, when you are executing a job with risks you have to be careful about being too pro-active and taking on-the-spot decisions – you have to follow procedures. You also need to be brave enough to stop if you feel uncertainty about the job and go to your supervisor for guidance.”

Jorgensen backs the Safety Step Change Project and revised tool box talk procedures, which he believes will enable the company to improve work planning. However, he adds, “You can’t eliminate all risks – no matter how good the plan, people are still vulnerable. But we should do everything we can to eliminate as many risks as possible.”

Jobs can also change during their course. “We need to maintain a constant state of alertness and recognise that we are vulne-rable. Conditions can change during a job so we must never become complacent,” says Jensen. ”If the nature of a task changes – or new people start on the job –another tool box talk can help refocus attention on the work and ensure a sense of vulnerability is maintained.”

Maersk Oil’s first safety commitment – to acknowledge that we are all vulnerable – calls on its workers to respect the risks associated with their work. The better a job is planned, however, the lower the risk.

08-09HSE Programme 2015

Safety commitment 1 I acknowledge that we are all vulnerable

Recognising and respecting hazards and associated risks in our working environment, on and offshore

Understanding that we don’t have all the answers and that we are all vulnerable to making mistakes

Putting “We” before “I”. Recognising that others may feel great unease and uncertainty

Looking out for your fellow workers and applying the Maersk value of “Humbleness”

I always intervene when I see unsafe acts or conditions

Intervene“It’s important to intervene both for the safety of the person doing the work and the people working around him,” says Halfdan Facility Lead Søren Sommer Karlsson.

“If you don’t stop a person doing something unsafe, you share the responsibility if he then has an accident. All of us have a duty to our colleagues to ensure they are safe,” adds Drilling Supervisor Carsten Rohwedder, who is currently working on Ensco 71 in the Kraka field.

Authority to stop workAll people, even those with many years’ experience, coming to work on drilling rigs watch a safety film introduction, which in-forms them that they have the authority to “stop work” if they see an unsafe practice.

Rohwedder accepts that in practice it could be intimidating for a person to intervene – for example, when a more senior colleague is working in an unsafe manner around him – but he says this has not been his experience on Ensco 71. “If we can have a culture where all employees feel able to intervene and stop work, then we will become an even safer company,” he adds.

To test whether workers are intervening, Rohwedder has carried out “stop work audits” offshore using role play. “We send out a person to work without, say, safety glasses or a hard hat, without comprising their safety, and then watch to see how

people respond. We have seen some good reactions with people taking responsibility and intervening,” he recalls.

The drilling rig also runs safety audits on three different operations every day to ensure safe practices are being followed.

Talking through incidentsFollowing an intervention it is important that both sides discuss the incident, even though such a conversation may prove awkward initially. “It takes a lot of courage both for the intervener and the person on the receiving end to discuss an incident honestly. It’s very important that we talk to each other with respect and humbleness,” says Karlsson.

Karlsson believes that the safety com-mitment to intervene is “well understood” around the company, but that it can be dif-ficult for some people to accept criticism, no matter how constructive or well intended. “In Denmark we don’t necessarily like others to comment on our work – we like to be in control ourselves and take a lot of personal pride in our work. We must accept that we all make mistakes sometimes,” he observes.

“You can’t have an Incident-Free operation unless people intervene when they see an unsafe working practice. If every time we see an unsafe act we stop it, then that will be another incident that doesn’t happen,” concludes Rohwedder.

People are encou- raged to take respon-sibility for safety and act when they witness unsafe practices. Stopping a job, although it can be difficult to do, is the right decision.

10-11HSE Programme 2015

Safety commitment 2 I always intervene when I see unsafe acts or conditions

Not ignoring or condoning unsafe acts or conditions

Enacting the Maersk value of “Constant Care”. Taking positive steps to correct a perceived problem

Taking responsibility for safe operations

Sharing a learning experience

I work with a valid work permit when required

Work permit“A permit to work is not just permission to do a job, it also describes how to execute the work safely. It is a thorough, detailed docu-ment, which covers the critical elements of a job,” explains Tyra East Platform Supervisor Jan Fredborg.

“Adding your signature to a permit, whether you are a Team Leader, Production Supervi-sor, Permit Co-ordinator or Platform Supervi-sor, means a lot – it makes you accountable. Ask questions and think carefully before you sign,” he advises.

Safe diving campaignJakob Knudsen is Project Manager of Dan Bravo Rationalisation (DABRAT), a challen-ging three-year project that will see Maersk Oil’s first-producing platform in the Danish sector of the North Sea, Dan Bravo, rebuilt.

Subsea removal and installation, which in- volved 130 days’ diving during the summer of 2014, is a significant – and hazardous – part of the work. “You had to have a valid work permit to dive and the quality of the permit depended on a through preparation phase conducted onshore. The more we can plan ahead and work out the detail, the better,” says Knudsen.

The work progressed smoothly, with no stop- pages for either mistakes in the permits or lost time incidents. “We had a successful, safe diving camping, which came from six months of detailed planning and preparation,” he adds.

The next stage of DABRAT starts early in 2015 and involves converting the top-side facility of a manned installation to an un-manned platform. “We will have a Permit Co-ordinator in place. Detailed work permits will be absolutely key to maintaining safety,” explains Knudsen.

Permit system revisedChanges have been made in the past year to the work permit system; for example, the permit now has to be issued 24 hours in ad-vance of a job starting so it can be reviewed and the work fully assessed.

Daily permit co-ordination meetings are also part of the new procedures introduced in 2014. “On Tyra East we have developed our own local tool, a work sheet on which we can plot the permits. When we meet for the daily meeting, we can see exactly which jobs are going on and where,” explains Fredborg.

More changes are planned in 2015, including the introduction of an offshore electronic permit to work.

“Safety has improved hugely in the 20-plus years I’ve been in the oil and gas industry. While it is true that keeping people safe is expensive, it is not as expensive as the cost of an accident. Incident-Free is a pro-gramme we should all be proud of and strive to fulfil every minute of every day,” concludes Fredborg.

When a job requires a permit to work, employees must ensure it is properly authorised and all details are correct before starting work. If the conditions of a permit are not being met once the job has started – stop work.

12-13HSE Programme 2015

Safety commitment 3 I work with a valid work permit when required

Ensuring that the permit is correct in content, detail and is properly authorised

Complying with the permit requirements and any associated risk assessment whenever a permit to work is required

Stopping the job if any permit conditions are not being met. Applying the Maersk value of “Constant Care”

Using the permit as a reference point throughout the job to

enable safety, quality and compliance

I consider the risks involved before and during any job

Reducing riskSafety, though, starts onshore, says Lars Gliemann, Team Lead, Asset Production Sup- port. “We need to ensure we get the design of projects onshore right if we are to operate safe- ly offshore. Then we have to identify the risks when the operator offshore takes over and work starts. Furthermore, we must not intro- duce new risks during operation,” he explains.

“Our aim is to eliminate as many hazards as possible and to be in control of the risks that are part of the job,” adds Gliemann.

Gorm field Platform Supervisor Jesper Horne says that employees and contractors need to know the hazards that exist in the work-place to stay safe. “If you don’t think you’re vulnerable, it’s difficult to see the point in identifying risks. We want to make workers aware of the potential risks associated with their work,” he explains.

Horne argues that identifying risk is a “lear-ning experience – the more knowledge you have, the better you are at it”. But he also points to a paradox: “People with less expe-rience are prone to ask questions that seem obvious but still need answering. In tool box talks before shifts start I like to have a mix of experienced and inexperienced people, which makes for robust risk identification.”

Targeting the smaller hazardsIn the Gorm field there have been few se- rious safety incidents, which Horne attributes

to thorough risk assessment. There are, however, many minor incidents that typi- cally fall into the “slips, trips and falls” category.

In 2015, on Maersk Oil’s platforms across the Danish North Sea, Maersk Oil is targe- ting smaller hazards and extending tool box talks to cover all offshore jobs. “We want to see a deeper discussion of safety and risk at tool box talks,” explains Horne.

“We’ve nearly doubled our crew on Gorm and a large number are from normal con-struction sites, which often don’t have the same safety culture as the offshore oil and gas industry. We have to get these guys to buy into our culture.”

Beefing up risk assessmentIn March 2014 Maersk Oil launched a new risk assessment tool, Safe Job Analysis, and a revised work permit system. At the end of the year, a series of audits examined whether the two procedures were being carried out effectively.

“Safe Job Analysis was developed to ana- lyse risk consistently across our installa- tions,” explains Gliemann. “In 2015, we aim to have both this and the revised work permit system embedded in the organi- sation offshore.” A new e-learning pro- gramme will provide further guidance for the employees.

Gaining a thorough understanding of the risks associated with a task and how they change while a job is being carried out off- shore lie at the heart of safe working.

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Safety commitment 4 I consider the risks involved before and during any job

Understanding the associated risks prior to and during all tasks. Applying the Maersk value of constant care

Sharing understanding of the identified hazards and risks through tool box talks and other forms of communication

Constantly reassessing the risks during the task. Always looking for changes or emerging hazards

Recognising and communicating any residual risks that remain

at the completion of the job

I take responsibility for the safety and wellbeing of myself and my colleagues

ResponsibilitySøren H. H. Gregersen is pleased with his department’s safety performance. “In Well Services we have now gone more than 1,000 days without having a lost time incident, but that doesn’t mean we’re complacent,” he says.

The Head of Well Services believes that “re-sponsibility for safety starts onshore. Even though an incident may happen at a remote distance, the way we plan the work onshore has a huge effect on how it is carried out. We are co-responsible.”

Harzardous offshore workGregersen says that “safety is embedded in all our programmes”, reflecting the ever-pre-sent hazards of the work. “We have people working on the parts of the offshore facili-ties with most risk, such as the well-head platform. They must have the right safety competencies and attitude,” he adds.

2015 will bring increased levels of activity for Well Services. “The challenge for us will be to engage the new employees and contracted service personnel, encouraging them to become proactive and take responsibility for safety,” says Gregersen.

Rig Supervisor Boris Neumann is based on Noble Sam Turner, a brand new drilling rig carrying out exploration work. “We’re dealing with unknown reservoirs and formations, which means the precautions taken during

the design and drilling process have to be robust,” he says. “I have worked in mature fields as well, but it doesn’t matter what type of rig you are on – the focus on safety is always the same because people can still get hurt.”

”Working on the rig, I have a front row seat if something goes wrong. It is my commit-ment to the crew to take responsibility and make their work safe, and I reinforce this message at safety and pre-job meetings,” he adds.

Spreading the safety messageNeumann takes his responsibility for safety seriously, coaching his colleagues daily about safe working practices. Currently, he is helping an influx of new workers assimi-late to the Maersk Oil way of working. “We have to instil in them the idea of doing a job in the right way, every time, setting a good, safe example. And we have to do this con-tinuously. I can preach good safety all day long, but if I demonstrate one bad habit then I’ve lost credibility,” he says.

“It is up to the experienced supervisors off- shore to coach these new people,” Neumann continues. “Part of this involves explaining why we have such tough safety procedures in place – we have them for a reason and the reason is written in blood. Learning from past accidents is very important.”

Taking personal re-sponsibility for safety and setting a good example to colleagues are positive behaviours that can go a long way to keeping people safe in the workplace.

Safety commitment 5 I take responsibility for the safety and wellbeing of myself and my colleagues

16-17HSE Programme 2015

Being a safety role model, all day, every day, wherever you are working

Being a safety leader regardless of your role. Taking responsibility and taking charge if safety is compromised

Being responsible and accountable for safety at all times through actions, behaviours, decisions and communications

Being a team player. Applying the Maersk value of “Our People”

Committed to safety

Two Maersk Oil employees – Johnny Obbekjer

and Jimmy Wienecke – are demonstrating their

personal commitment to safety by serving as

Safety Representatives on their platforms in the

Danish North Sea. Both give full backing to the

company’s five global safety commitments, which

they see as the basis for Incident-Free working.

The duo are experienced offshore workers in the oil and gas industry. Obbekjer, a Main-tenance Technician on the Dan F platform who spends much of his time working on cranes, has been at Maersk Oil since 2009.

Wienecke has worked on Halfdan for almost eight years, first as a contractor but for the past year as a Maersk Oil employee. He is a Roustabout, whose duties include assisting helicopters land on the platform, cleaning, and packing and unpacking containers from boats.

Safety is paramount offshoreTheir jobs illustrate some of the potential risks of working offshore. “If I don’t do my work on a crane safely, it could have consequence for my colleagues. We have to keep safety at the front of our minds,” says Obbekjer.

The risks of working with helicopters and boats, particularly in poor weather are

HSE Programme 2015

obvious. “If we make a wrong decision about, say, the direction of the wind when the helicopter lands on the helideck, there could be safety consequences. We have to be aware at all times that we are vulne-rable,” says Wienecke.

Looking after the workforceAs a Safety Representative for the Main-tenance Group, Obbekjer represents some 50 people on the Dan F platform and, indirectly, 250 in total counting the people housed on the Atlantic Amster-dam accommodation rig. “I work with highly skilled people and it’s my job to keep them safe,” he says.

Wienecke, who stood for election to the Halfdan Asset Safety Committee be- cause, “I thought I could make a difference”, represents some 50 staff on Halfdan, as well as people from the Offshore Con-struction Group. “We know and trust

each other – and we understand the Maersk Oil safety culture,” he says.

The Roustabout adds that the climate at Maersk Oil is receptive to safety. “The lea- dership of the company is really commit-ted to safety, which makes a big differen-ce as they need to steer us in the right and, one could say, safe direction,” says Wienecke.

Making a commitment to safetyThe two Safety Representatives are strong advocates of Maersk Oil’s five global safety commitments. “They are all critically im-portant,” says Obbekjer. “Personally, the one that means the most to me is taking responsibility for myself and my colleagues’ safety and health. I am committed to ta- king care of the people working around me.”

“We have to follow all five safety com-mitments – you can’t pick and choose. All the commitments are connected – for

example, if you don’t have a valid work permit, you are more vulnerable,” argues Wienecke.

“As a Safety Representative I make every-one aware of the safety commitments. During the working day I take the time to speak to people about safety, finding out whether they are experiencing any pro-blems,” says Wienecke, who also carries out a weekly check to ensure jobs have a valid work permit and attends tool box talks.

“We are moving in the right direction, there’s a real will to improve safety on the platform, and there is still work to be done,” concludes Wienecke.

“There’s always room for improvement – until we have zero accidents,” says Obbekjer, adding: “The five safety com-mitments are a very good tool to help us reach our aim of Incident-Free working.”

“We are moving in the right direction, there’s a real will to

improve safety on the platform, and there is still work to

be done,” concludes Wienecke.

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For further information, questions or comments on the HSE Programme please contact:

Maersk Oil Esbjerg safety@maerskoil.comTel 7545 1366www.maerskoil.com