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HR’s Sleeping Tiger
HR’s Sleeping Tiger
The impact of our ageing society on your workforce(and bottom line)
Why a Sleeping Tiger?
Why a Sleeping Tiger?
Ignore at peril!
The Sleeping Tiger
What are the key drivers?
Who in the workforce is impacted?
What are the problems caused for employers?for employees?
Solutions & EAPs
• Founder of social impact business “Action for Ageing” and The Positive Ageing Company
• Co-author of the book - ‘Action for Ageing’ • Co-founder of AgeingWorksTM
Program for employees and family
• Govt steering and 3rd sector groups
What is Positive Ageing?
• Catalyst Personal family care experience
A little about me: Chris Minett
Public
Private
Third Sector
Drawing on our work in a range of sectors
Today’s Challenges For H.R.
Today’s Challenges For H.R.
Peak Age For Working Carers
45-65yo(Carers UK 2012)
Today’s Challenges For H.R.
Peak Age For Working Carers
45-65yo(Carers UK 2012)
1 in 7 Workers Leave
Due to Care(EfC 2012)
Today’s Challenges For H.R.
Global Expat Workforce Aged 50+
• 6% in 2002• Over 21% in 2012
(ECA 2012)
Peak Age For Working Carers
45-65yo(Carers UK 2012)
1 in 7 Workers Leave
Due to Care(EfC 2012)
Today’s Challenges For H.R.
Peak Age For Working Carers
45-65yo(Carers UK 2012)
Global Expat Workforce Aged 50+
• 6% in 2002• Over 21% in 2012
(ECA 2012)
1 in 7 Workers Leave
Due to Care(EfC 2012)
1 in 3 WorkersWill be age 50+Within 6 years
(CIPD 2012)
Tic, tic, tic…
Today’s Challenges For H.R.
Peak Age For Working Carers
45-65yo(Carers UK 2012)
Global Expat Workforce Aged 50+
• 6% in 2002• Over 21% in 2012
(ECA 2012)
1 in 7 Workers Leave
Due to Care(EfC 2012)
1 in 3 WorkersWill be age 50+Within 6 years
(CIPD 2012)
What are the drivers?
Tic, tic, tic…
Today’s Challenges For H.R.
Peak Age For Working Carers
45-65yo(Carers UK 2012)
Global Expat Workforce Aged 50+
• 6% in 2002• Over 21% in 2012
(ECA 2012)
1 in 7 Workers Leave
Due to Care(EfC 2012)
1 in 3 WorkersWill be age 50+Within 6 years
(CIPD 2012)
• Massive societal demographic shift
• Default Retirement Age gone
• Age Discrimination laws evolving rapidly
• Labour market trends (e.g. flexible working)
• Inclusion and Diversity movement mainstream
Key Drivers
• New Employer attitudes (e.g. Engage, support, retain)
• New Employee attitudes (e.g. focus on health & wellbeing,
working longer)
• Increased longevity
Key Drivers
• New Employer attitudes (e.g. Engage, support, retain)
• New Employee attitudes (e.g. focus on health & wellbeing,
working longer)
• Increased longevity
• Inclusive design – age-friendly products, services and
environments
• Financial crisis hitting retirement options and pensions
• Health and Social Care systems under stress
Key Drivers
New Employee attitudes (e.g. focus on health & wellbeing, working longer)
Inclusive design – age-friendly products, services and environments
Financial crisis hitting retirement options and pensions
New Employer attitudes (e.g. Engage, support, retain)
Inclusion and Diversity movement mainstream
Health and Social Care systems under stress
Labour market trends (e.g. flexible working)
Age Discrimination laws evolving rapidly
Massive societal demographic shift
Default Retirement Age gone
Increased longevity
Key Drivers
The Sleeping Tiger
What are the key drivers?
Who in the workforce is impacted?
What are the problems caused for employers?for employees?
Solutions & EAPs
Impacts on the Workforce
Who?
Impacts on the Workforce
Older WorkersMore workers 50+Workers Increasingly continue to work thru 60’s and 70’sWant to and/or need to work longer
Who?
Impacts on the Workforce
Older WorkersMore workers 50+Workers Increasingly continue to work thru 60’s and 70’sWant to and/or need to work longer
Sandwich Generation Supporting both kids and parents
Who?
Impacts on the Workforce
Older WorkersMore workers 50+Workers Increasingly continue to work thru 60’s and 70’sWant to and/or need to work longer
Sandwich Generation Supporting both kids and parents
Working Carers Increasing – direct support to parent(s) or partner (or both!)
Who?
Impacts on the Workforce
Older WorkersMore workers 50+Workers Increasingly continue to work thru 60’s and 70’sWant to and/or need to work longer
Sandwich Generation Supporting both kids and parents
Working Carers Increasing – direct support to parent(s) or partner (or both!)
Expats / Distance workers Those who live in different city or country
Who?
The Sleeping Tiger
What are the key drivers?
Who in the workforce is impacted?
What are the problems caused for employees?for employers?
Solutions & EAPs
Impact
on the Workforce
The impact...
for employees
Jane is a 45yo senior manager within your organisation
Jane has 2 kids in school
Jane’s mum is 68yo• lives alone - 20 miles away
Meet Jane…
Jane is a 45yo senior manager within your organisation
Jane has 2 kids in school
Jane’s mum is 68yo• lives alone - 20 miles away
Jane’s mum has a fall…
Meet Jane…
Jane is a 45yo senior manager within your organisation
Jane has 2 kids in school
Jane’s mum is 68yo• lives alone - 20 miles away
Jane’s mum has a fall… • fractures her hip• needs 6 months of physiotherapy• now has significant and permanent mobility issues• relies on Jane to drive her to appointments
Meet Jane…
Jane now has to manage
Work, Family and Carer
responsibilities by…
Jane somehow juggles her Work, Family and
NEW Carer responsibilities ...
Mum’s Appointments
Medication
Shopping
Gardening & House
Social events
Seeking help from authorities
Doing as much as possible online…
Mum’s Appointments
Medication
Shopping
Gardening & House
Social events
Doing as much as possible online…
What if it was your mum?
Jane somehow juggles her Work, Family and
NEW Carer responsibilities ...
• Work - Increased time off
• Mental health - Stress, anxiety and guilt
• Physical health - Fatigue, exercise and diet
• Financially - Income lost and new expenses
• Leaves full time work to provide care
How might this impact Jane?
• Work - Increased time off
• Mental health - Stress, anxiety and guilt
• Physical health - Fatigue, exercise and diet
• Financially - Income lost and new expenses
• Leaves full time work to provide care
How might this impact Jane?
For organisations, what is the above COST?
The Sleeping Tiger
What are the key drivers?
Who in the workforce is impacted?
What are the problems caused for employees?for employers?
Solutions & EAPs
Impact
on the Workforce
The impact...
for employers
Management issues for Jane’s employer may include…
Engagement
Absenteeism
Stress
Performance Management
Types of business challenges ageing issues are presenting in the workplace
Management issues for Jane’s employer may include…
Engagement
Absenteeism
Stress
Performance Management
Retention
Presenteeism
Talent Management
Recruitment costs
Types of business challenges ageing issues are presenting in the workplace
Older Workers
Skills/knowledge gap
Replacement cost
Capacity/Environment
Succession
Types of business challenges ageing society is presenting in the workplace
Older Workers Expats/Distance
Skills/knowledge gap Decline job offer
Replacement cost Leave assignment early
Capacity/Environment Emergency travel
Succession Age profile 50+
Types of business challenges ageing society is presenting in the workplace
Quick recap on stats...
The most common age for working carers is 45-65yo
(Employers for Carers 2013)
Many workers provide high levels of unrecognised informal support and care
1 in 7 leave work for care responsibilities
Working carers leave the workforce 8 years earlier
In the UK…
By 2020 workers 50yo+
Over the next 15 years…
People aged 65+
(CIPD 2012, DWP 2012)
10m 16m
60%
The stats are interesting.
And potentially alarming.
But - if we want to take action...
How do we get Management/FD’s interested?
Putting numbers on it...
Identifying Cost of Inaction + the ROI
Putting a number on it...
e.g. The Sleeping Tiger calculation
The Sleeping Tiger
What are the key drivers?
Who in the workforce is impacted?
What are the problems caused for employees?for employers?
Solutions & EAPs
The Sleeping Tiger
Solution for HREngagement
Identify the problems
?
The Sleeping Tiger
Solution for HREngagement
Identify the problems
Who
What
When & Why
Impact
?
The Sleeping Tiger
Solution for HREngagement
Identify the problems
Who
What
When & Why
Impact
= Business Case
?
Identify the solutions
Sandwich Gen – Informed, Proactive not Reactive...
Working Carers – Carer network, Flexible working...
The Sleeping Tiger
Solution for HR
Identify the solutions
Sandwich Gen – Informed, Proactive not Reactive...
Working Carers – Carer network, Flexible working...
Expats / Distance Workers – Resources, Telecare...
Older Workers – Age-friendly, Strategic commitment...
The Sleeping Tiger
Solution for HR
The Sleeping Tiger
Solution for EAP and Service Providers
Engagement - targeted
Effective - solve specific issues – in new ways
Management Information – accessible and deep
The Sleeping Tiger
Solution for EAP and Service Providers
Engagement - targeted
Effective - solve specific issues – in new ways
Management Information – accessible and deep
Big Data & Technology - valuable
ROI – measurable
Strategic Service - tomorrow’s challenges
The Sleeping Tiger
Solution for EAP and Service Providers
1. Identify the Sleeping Tiger
2. Adjust the way think and act
3. Deliver new support and services in an effective way
HR, EAPs and service providers
Turn the Sleeping Tiger
CHALLENGE
OPPORTUNITY!
