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Pascale Legros, Supplier Diversity Champion / Canada
Nancy Minchillo, Supplier Diversity Manager
Date: 02/21/2012
HP Global Supplier Diversity
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice.
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CAMSC Corporate Forum HP Global Supplier Diversity – Best Practices for Canada
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Nick Gunn
Vice President, Global Procurement, HP
Globalization will continue. Frequency of change, primarily driven by
technology, will continue to accelerate. Customers, (both internal and
external), will continue to demand innovative ideas to solve problems
and meet challenges of both globalization and accelerated technology.
Generally, MBE’s wishing to source to a multinational like HP will
find it hard to compete on the basis of scale - Corporations will
look to large strategic partners for greater value in pricing,
geographic reach, and scale.
Generally, MBE’s will find it equally difficult to compete on the
basis of cost- Small businesses are challenged to compete with the
pricing, geographic reach and scale of large strategic suppliers.
Consider forming strategic alliances with other MBE’s, particularly
for global opportunities.
MBE’s are frequently in a better position to compete on the basis of
INNOVATION – Innovation is something new or different being
introduced; introducing a new method or way –
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Brian Tippens
Director, Procurement Sustainability and Innovation
Global Procurement, HP
There is no global supplier diversity “cookie cutter-method”
for implementation. It is a mistake for companies to believe
they can be successful by simply adopting a “copy exactly”
approach and transporting the companies’ U.S. supplier
diversity tools, processes, and policies into non-U.S. locations.
While some process and policy consistency is required,
supplier diversity programs must be adapted to reflect the
cultural and societal norms of the geographies in which they
are implemented.
5 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CAMSC Corporate Forum HP Global Supplier Diversity- How it all started in Canada before 2008
Implementation date: 2005 Owners: GSCS Canada/Public Sector Business Unit Nbr of Program in place: 1 Executive Sponsor: EDS Canadian Leadership Team (CLT) Drivers:
Revenue Enablement Social Responsibility
Scope: Aboriginal, Minority and Women Owned Businesses Scale: Canada (and US)
Implementation date: 1958 Implementation date Canada: 2005 Owners: Global Procurement, Supply Chain and Logistic Nbr of Program in place: 3 Executive Sponsor: HP Executive Team, VP Global Procurement, GP Director of Global Supplier Diversity Drivers: Compliance Corporate Social Responsibility, Competition Scope: Country specific Scope Canada: Aboriginal, Minority and Women Owned Businesses Scale: Global (various country)
6 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CAMSC Corporate Forum
Program Goals: Increase diversity spend Increase RFP participation and/or Teaming Agreement
Diversity Supplier Database/List: Yes Reporting Capabilities: Yes Full Time Employee allocation:
½ FTE – Program Management 15-30% - Sourcing Team
Yr Performance goals establish/FTE: Yes Annual Budget Allocation: < 15K -20K Communication strategy:
GSCS Canada team update EDS Canada communication Bi-annually meetings/informal communications to PS accounts.
Partners: CAMSC
Program Goals: Increase diversity spend Increase RFP participation
Diversity Supplier Database/List: Yes Reporting Capabilities: Yes Full Time Employee allocation:
1 FTE – Program Management 15-30% - Diversity Champion
YR Performance goals establish/FTE: Yes Annual Budget Allocation: >150K Communication strategy:
Diversity Portal Meeting with HP CLT Corporate Citizenship Report
Partners: CAMSC
HP Global Supplier Diversity - How it all started in Canada before 2008
7 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CAMSC Corporate Forum
Define, Develop, Implement a Supplier Diversity Program:
Leverage best practices
Drive supplier diversity innovation and elevate performance
Enhance brand, visibility, and recognition of thought-leadership
Enable access to revenue and advance commitment to global citizenship
through global supplier diversity and procurement sustainability programs
Use the methodology known as “Plan-Do-Check-Act” (PDCA)
HP Global Supplier Diversity – The NEW and INTEGRATED program
8 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CAMSC Corporate Forum
Plan: Establish the objectives and the processes necessary to deliver results in
accordance with customer requirements and organizational policies.
1. Obtain commitment and funding from CEO and Executive Leadership
2. Define Mission and Drivers
3. Establish a dedicated team and provide training
4. Develop goals and strategies
5. Establish key relationships with Global/Local business councils
6. Establish a communication plan
Plan
9 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. ©2009 HP Confidential template rev. 12.10.09 9 ©2010 HP Confidential
HP Shared Values
Global Citizenship
We fulfill our responsibility to society by being an economic, intellectual and social asset to each country and community where we do business.
CAMSC Corporate Forum 1. Clear Commitment
10 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Global Supplier Diversity History “Good citizenship is good business.”– HP Corporate Objective – 1958 HP established a Small Business Program
– 1968 HP and seven other major corporations established the first Minority Business Programs in the U.S.
– 1972 Minority Business Program formally institutionalized throughout all HP U.S. business units
– 1990 HP Women Business Program launched
– 1998 HP HUB Zone Program launched (Historically-Underutilized Business Zone)
– 1999 HP Disabled Veteran Business Program launched
– 2004 HP identified teams and expanded infrastructure to support international supplier diversity initiatives
– 2004 Supplier Diversity Program developed for the UK
– 2005-2006 Supplier Diversity Programs developed for Canada, France, Germany, and South Africa
– 2007 HP Supplier Diversity Mentor-Protégé Program launched
– 2008 HP Acquired EDS; includes USPS Small Business Liaison Office and DoD Mentor-Protégé Program
– 2009 Supplier Diversity Program established NGLCC corporate sponsorship
– 2010 Supplier Diversity Programs developed for Australia and China
– 2011 Expanded relationship with WEConnect International in Australia, Canada, China, UK
CAMSC Corporate Forum
Global Supplier Diversity Mission
Compliance
Corporate Social Responsibility
Competition
It is required by US Federal , State & Municipal laws; & emerging laws outside of the US
It is an Integral component of HP’s commitment to global supply chain social responsibility & corporate citizenship
HP’s customers, partners and the consumer marketplace require it
Pro
gra
m D
rive
rs
Enable access to revenue by ensuring a globally inclusive supply base
CAMSC Industry Sector 2. Define Mission and Drivers
12 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Global Supplier Diversity Key Capabilities
1 2 3 4 Compliance & Risk Mitigation
Revenue Enablement
Outreach & Advocacy
Supplier Development
Public & Private Sector reporting and other compliance activities
Leverage HP’s Supplier Diversity leadership to win in the marketplace through account & deal support
External support of underrepresented businesses to enhance HP’s image & brand
Develop & grow our smaller under-represented suppliers into HP Strategic Suppliers
Tier 1 and Tier 2 Reporting Client diversity reporting Performance Reporting
Supplier Diversity Database Revenue Enablement
Host > 20 events/yr Sponsor > 25 local councils Attend > 30 Supplier Forums
Mentor-Protégé Program Capacity Building
CAMSC Corporate Forum 3. Establish goals and strategies Goals are established each year by the Global Procurement organization
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. Confidentiality label goes here
HP Supplier Diversity Mentor-Protégé Program Overview
Mission:
Foster long-term relationships between HP and select minority and woman owned suppliers, providing guidance and support to the protégé company to facilitate growth, development and increase opportunities to compete for additional business.
Value:
Expands strategic relationship between supplier, stakeholders, and constituents
Opens collaboration and sharing of key priorities and direction
Delivers Innovation Collaboration Initiatives, (ICI’s)
Establishes clear business and delivery objectives and measures progress
Share best practices and experiences from lessons learned
Provides visibility and participation in key events
Extends mentorship from Protégé to another “Mentee”
CAMSC Corporate Forum
14 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Primary emerging markets for minority and women business focus
CANADA
Primary NGOs – Canadian Aboriginal Minority Supplier Council WEConnect Canada In-country supplier diversity drivers – • Emerging government and corporate focus on SME, Aboriginal and Woman Economic Participation • Corporate memberships supports major HP enterprise accounts
CAMSC Corporate Forum
5. Establish key relationship with Global/Local business councils
Verify supplier certification of Aboriginal, Minority and Woman-owned businesses Facilitate the introduction of diverse suppliers Obtain and share ideas and best practices on Supplier Diversity programs to enable continuous improvement and innovation
HP Global Supplier Diversity Outside The Americas
IN EMEA
UNITED KINGDOM / EUROPE Primary NGO – Minority Supplier Development UK (MSD-UK) WEConnect Europe
Primary Drivers – • Emerging government and corporate focus for BAME/SME Economic Participation • Corporate membership supports major HP enterprise accounts
IN APJ AUSTRALIA / CHINA / INDIA
Primary NGOs – Australian Indigenous Minority Supplier Council (AIMSC) Minority Supplier Development China (MSD-China) WEConnect International (Australia, China, India) Primary drivers – • Emerging government focus on Indigenous Economic Participation and Prosperity • Corporate membership supports major HP enterprise accounts
CAMSC Corporate Forum
16 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Sponsored External Organizations
NMSDC & Regional Affiliates:
WBENC & US Affiliates:
Non – US Advocacy Orgs:
Other US National & Regional Advocacy Orgs:
Other Partnerships:
US Advocacy Orgs:
CAMSC Corporate Forum
17 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CAMSC Corporate Forum
Communicate and promote your Supplier Diversity program
internally and externally to enhance image and brand
Externally:
Provide Supplier Diversity Program overview via Global Citizenship report
Include mechanism for suppliers to know “how to do business with”
Seek opportunities to be featured in magazines, newsletters, blogs
Internally:
Provide a Supplier Diversity portal which includes:
Program Overview Award Recognition
FAQ – Sales Support Tools & Resources
Supplier Diversity ASL Program updates and success stories
Link to contact team Mentor-Protégé Program
Establish a Supplier Diversity communication strategy
18 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CAMSC Corporate Forum
Do: Implement the process
Check: Monitor and measure processes, products and
services against policies, objectives and requirements for
the product and service, and report the results
Act: Take action to continually improve performance
Do-Check-Act
19 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CAMSC Corporate Forum
1. Obtain commitment and funding from CEO and Executive Leadership
1. Corporate values and goals
2. Executive Sponsor
2. Define Mission and Drivers
1. Must be aligned to your Corporate values, goals and objectives
3. Establish a dedicated team and provide training
1. Time allocation to support supplier diversity programs
2. Dedicated Program Manager
4. Develop goals and strategies
1. Who, What and How
5. Establish key relationships with Global/Local business councils
6. Establish a communication plan
1. Provide internal and external visibility
Key Take-away
20 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Leadership Beyond The Portfolio
Corporation of the Year -
2011
Top 50 Companies for Multicultural
Business Opportunities 2011 - 2012
#5 Company for Supplier
Diversity 2011
Multi-million dollar spend with Hispanic-owned Businesses
2010 - 2011
MILLION DOLLAR CLUB
AWARD WINNER
#1 Company
for Supplier Diversity
2012
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
www.hp.com/go/supplierdiversity