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HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 255 G2 Notebook PC Maintenance and Service Guide

HP 15 Notebook PC HP 15 TouchSmart Notebook PC · PDF fileHP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC

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  • HP 15 Notebook PCHP 15 TouchSmart Notebook PCCompaq 15 Notebook PCCompaq 15 TouchSmart Notebook PCHP 250 G2 Notebook PCHP 255 G2 Notebook PC

    Maintenance and Service Guide

  • Copyright 2013, 2014 Hewlett-PackardDevelopment Company, L.P.

    AMD and Radeon are trademarks of AdvancedMicro Devices, Inc. Bluetooth is a trademarkowned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron,Core, and Pentium are trademarks of IntelCorporation in the U.S. and other countries.Microsoft and Windows are U.S. registeredtrademarks of the Microsoft group ofcompanies. SD Logo is a trademark ofits proprietor.

    The information contained herein is subject tochange without notice. The only warranties forHP products and services are set forth in theexpress warranty statements accompanyingsuch products and services. Nothing hereinshould be construed as constituting anadditional warranty. HP shall not be liable fortechnical or editorial errors or omissionscontained herein.

    Second Edition: June 2014

    First Edition: November 2013

    Document Part Number: 754407-002

    Product notice

    This guide describes features that are commonto most models. Some features may not beavailable on your computer.

    Not all features are available on all editions ofWindows 8. This computer may requireupgraded and/or separately purchasedhardware, drivers, and/or software to take fulladvantage of Windows 8 functionality. Seehttp://www.microsoft.com for details.

    This computer may require upgraded and/ orseparately purchased hardware and/or a DVDdrive to install the Windows 7 software andtake full advantage of Windows 7 functionality.See http://windows.microsoft.com/en-us/windows7/get-know-windows-7 for details.

    http://www.microsoft.comhttp://windows.microsoft.com/en-us/ windows7/get-know-windows-7http://windows.microsoft.com/en-us/ windows7/get-know-windows-7

  • Safety warning notice

    WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place thedevice directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do notallow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs orclothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such aspillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessiblesurface temperature limits defined by the International Standard for Safety of Information TechnologyEquipment (IEC 60950).

    iii

  • iv Safety warning notice

  • Table of contents

    1 Product description ....................................................................................................................................... 1

    Intel HM76 Express Chipset models ...................................................................................................................... 1

    Intel Bay Trail chipset models ............................................................................................................................... 4

    AMD models ........................................................................................................................................................... 7

    2 External component identification ............................................................................................................... 11

    Right side ............................................................................................................................................................. 11

    Left side ............................................................................................................................................................... 12

    Front ..................................................................................................................................................................... 13

    Display ................................................................................................................................................................. 14

    Top ....................................................................................................................................................................... 15

    TouchPad ........................................................................................................................................... 15

    Lights ................................................................................................................................................. 16

    Button ................................................................................................................................................ 17

    Keys ................................................................................................................................................... 18

    Bottom ................................................................................................................................................................. 19

    Labels ................................................................................................................................................................... 20

    3 Illustrated parts catalog .............................................................................................................................. 23

    Computer major components ............................................................................................................................. 23

    Display assembly subcomponents ..................................................................................................................... 31

    Mass storage devices .......................................................................................................................................... 32

    Plastics Kit ........................................................................................................................................................... 33

    Rubber Kit ............................................................................................................................................................ 33

    Miscellaneous parts ............................................................................................................................................. 34

    Sequential part number listing ........................................................................................................................... 35

    4 Removal and replacement procedures ........................................................................................................... 45

    Preliminary replacement requirements .............................................................................................................. 45

    Tools required ................................................................................................................................... 45

    Service considerations ...................................................................................................................... 45

    Plastic parts .................................................................................................................... 45

    Cables and connectors .................................................................................................... 45

    Drive handling ................................................................................................................. 46

    Grounding guidelines ........................................................................................................................ 46

    Electrostatic discharge damage ..................................................................................... 46

    v

  • Packaging and transporting guidelines ....................................................... 47

    Component replacement procedures ................................................................................................................. 49

    Battery ............................................................................................................................................... 49

    Display subcomponents (bezel, webcam, panel) ............................................................................. 50

    Service door ....................................................................................................................................... 56

    Optical drive ...................................................................................................................................... 57

    WLAN module .................................................................................................................................... 59

    Memory module ................................................................................................................................ 61

    Top cover/keyboard .......................................................................................................................... 62

    Power button board .......................................................................................................................... 69

    TouchPad button board .................................................................................................................... 70

    Display assembly .............................................................................................................................. 71

    USB board .........................................................