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HP 210 G1 Notebook PC HP Pavilion 11 Notebook PC HP Pavilion TouchSmart 11 Notebook PC HP 215 G1 Notebook PC Maintenance and Service Guide

HP 210 G1 Notebook PC HP Pavilion 11 Notebook PC HP ...h10032. · Notebook PC HP Pavilion TouchSmart 11 Notebook PC HP Pavilion 11 Notebook PC HP 215 G1 Notebook PC Processor 4th

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  • HP 210 G1 Notebook PCHP Pavilion 11 Notebook PCHP Pavilion TouchSmart 11 NotebookPCHP 215 G1 Notebook PCMaintenance and Service Guide

  • © Copyright 2014 Hewlett-PackardDevelopment Company, L.P.

    AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, Inc. Bluetooth isa trademark owned by its proprietor andused by Hewlett-Packard Company underlicense. Intel and Intel Core are trademarksof Intel Corporation in the U.S. and othercountries. Microsoft and Windows are U.S.registered trademarks of the Microsoftgroup of companies. SD Logo is atrademark of its proprietor.

    The information contained herein is subjectto change without notice. The onlywarranties for HP products and services areset forth in the express warranty statementsaccompanying such products and services.Nothing herein should be construed asconstituting an additional warranty. HP shallnot be liable for technical or editorial errorsor omissions contained herein.

    Product notice

    This guide describes features that arecommon to most models. Some featuresmay not be available on your computer.

    Not all features are available in all editionsof Windows 8. This computer may requireupgraded and/or separately purchasedhardware, drivers, and/or software to takefull advantage of Windows 8 functionality.See for http://www.microsoft.com details.

    This computer may require upgraded and/or separately purchased hardware and/or aDVD drive to install the Windows 7 softwareand take full advantage of Windows 7functionality. Seehttp://windows.microsoft.com/en-us/windows7/get-know-windows-7 for details.

    Third Edition: February 2014

    First Edition: November 2013

    Document Part Number: 742265-003

    http://www.microsoft.comhttp://windows.microsoft.com/en-us/ windows7/get-know-windows-7http://windows.microsoft.com/en-us/ windows7/get-know-windows-7

  • Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only beaccessed by an authorized service provider. See Chapter 5, "Removal and replacement proceduresfor Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal andreplacement procedures for Authorized Service Provider only parts," can damage the computer orvoid your warranty.

    iii

  • iv Important Notice about Customer Self-Repair Parts

  • Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your lap or obstruct the device air vents. Use the device only on a hard,flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a softsurface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter tocontact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The deviceand the AC adapter comply with the user-accessible surface temperature limits defined bythe International Standard for Safety of Information Technology Equipment (IEC 60950).

    v

  • vi Safety warning notice

  • Table of contents

    1 Product description ........................................................................................................................................ 1

    2 External component identification ................................................................................................................ 6Display .................................................................................................................................................. 6Buttons and speakers ........................................................................................................................... 7Keys ..................................................................................................................................................... 8Lights .................................................................................................................................................... 9TouchPad ........................................................................................................................................... 10Left side .............................................................................................................................................. 11Right side ........................................................................................................................................... 12Bottom ................................................................................................................................................ 13Labels ................................................................................................................................................. 13

    3 Illustrated parts catalog ............................................................................................................................... 15Computer major components ............................................................................................................. 15Display assembly subcomponents ..................................................................................................... 22Mass storage devices ......................................................................................................................... 24Miscellaneous parts ............................................................................................................................ 25Sequential part number listing ............................................................................................................ 26

    4 Removal and replacement procedures preliminary requirements ........................................................... 34Tools required .................................................................................................................................... 34Service considerations ....................................................................................................................... 34

    Plastic parts ....................................................................................................................... 34Cables and connectors ...................................................................................................... 35Drive handling .................................................................................................................... 35

    Grounding guidelines ......................................................................................................................... 36Electrostatic discharge damage ......................................................................................... 36

    Packaging and transporting guidelines ............................................................. 37Workstation guidelines ..................................................................... 37

    5 Removal and replacement procedures for Customer Self-Repair parts ................................................. 39Component replacement procedures ................................................................................................. 39

    Battery ............................................................................................................................... 40Service door ....................................................................................................................... 41Hard drive .......................................................................................................................... 42

    vii

  • WLAN module .................................................................................................................... 44Memory module ................................................................................................................. 46

    6 Removal and replacement procedures for Authorized Service Provider parts ...................................... 47Component replacement procedures ................................................................................................. 47

    RTC battery ....................................................................................................................... 47Display panel ..................................................................................................................... 49Display assembly ............................................................................................................... 53Display assembly subcomponents .................................................................................... 56Power connector cable ...................................................................................................... 59Bottom cover ...................................................................................................................... 61Power button board ........................................................................................................... 63TouchPad button board ..................................................................................................... 65Media card reader board ................................................................................................... 67Fan ..................................................................................................................................... 68Monitor connector board .................................................................................................... 69System board ..................................................................................................................... 70Heat sink ............................................................................................................................ 73Speakers ............................................................................................................................ 75

    7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ...................................................... 77Starting Setup Utility (BIOS) ............................................................................................................... 77Updating the BIOS ............................................................................................................................. 77

    Determining the BIOS version ........................................................................................... 77Downloading a BIOS update ............................................................................................. 78

    Downloading a Windows 8.1 BIOS update ....................................................... 78Downloading a Windows 7 BIOS update .......................................................... 79

    Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 79Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 80

    8 Specifications ................................................................................................................................................ 81Computer specifications ..................................................................................................................... 81Hard drive specifications .................................................................................................................... 82

    9 Windows 7 – Backing up, restoring, and recovering ................................................................................ 83Creating backups ............................................................................................................................... 83

    Creating recovery media to recover the original system .................................................... 83What you need to know ..................................................................................... 83

    Creating the recovery media ............................................................ 84Creating system restore points .......................................................................................... 84

    viii

  • What you need to know ..................................................................................... 84Creating a system restore point ........................................................................ 84

    Backing up system and personal information .................................................................... 84Tips for a successful backup ............................................................................. 85What you need to know ..................................................................................... 85Creating a backup using Windows Backup and Restore .................................. 85

    Restore and recovery ......................................................................................................................... 86Restoring to a previous system restore point .................................................................... 86Restoring specific files ....................................................................................................... 86

    Restoring specific files using Windows Backup and Restore ............................ 86Recovering the original system using HP Recovery Manager ........................................... 86

    What you need to know ..................................................................................... 86Recovering using HP Recovery partition (select models only) ......................... 87Recovering using the recovery media ............................................................... 87

    Changing the computer boot order ................................................... 88

    10 Windows 8.1 – Backing up, restoring, and recovering ........................................................................... 89Creating recovery media and backups ............................................................................................... 89

    Creating HP Recovery media ............................................................................................ 89Restore and recovery ......................................................................................................................... 90

    Recovering using HP Recovery Manager .......................................................................... 91What you need to know ..................................................................................... 91Using the HP Recovery partition ....................................................................... 91Using HP Recovery media to recover ............................................................... 92Changing the computer boot order ................................................................... 92

    Removing the HP Recovery partition ................................................................................. 92

    11 Power cord set requirements .................................................................................................................... 94Requirements for all countries ............................................................................................................ 94Requirements for specific countries and regions ............................................................................... 95

    12 Recycling ..................................................................................................................................................... 97

    Index ................................................................................................................................................................... 98

    ix

  • x

  • 1 Product description

    Category Description HP 210 G1Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP Pavilion 11Notebook PC

    HP 215 G1Notebook PC

    Product Name HP 210 G1Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP Pavilion 11Notebook PC

    HP 215 G1Notebook PC

    Processor

    ● 4th Generation Intel® CoreTM i3-4010U 1.7GHz processor (3 MB L3 cache, 15 W)

    ● 4th Generation Intel Core i5-4200U x 1.6GHz (turbo up to 2.6 GHz) processor (3MB L3 cache, 15 W)

    ● AMD® A6-1450 1.4 GHz (turbo)/1.0 GHzprocessor (2.0 MB L2 cache, DDR3L,1066 MHz, quad core, 8 W, with dynamicconfigurable TDP 15 W)

    √ √

    ● AMD A4-1250 1.0 GHz processor (1.0 MBL2 cache, DDR3L, 1333 MHz, dual core,8 W)

    √ √

    Chipset

    Intel system integrated in CPU √

    AMD system on chip (SoC) fusion controllerhub (FCH) integrated in accelerated processingunit (APU)

    √ √

    Graphics Internal graphics:

    Support for DX11, HD decode, and HDMI

    √ √ √

    ● Intel HD Graphics 4400, UMA GraphicsGT2 with shared video memory

    ● AMD Radeon™ HD 8250 Graphics oncomputer models equipped with an AMDA6-1450 processor

    √ √

    ● AMD Radeon HD 8210 Graphics oncomputer models equipped with an AMDA4-1250 processor

    √ √

    1

  • Category Description HP 210 G1Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP Pavilion 11Notebook PC

    HP 215 G1Notebook PC

    Panel Supports low-voltage differential signaling(LVDS)

    √ √ √

    ● 11.6 in (29.5 cm) (1366×768), high-definition (HD), white light emitting diode(WLED), touchscreen with MultiTouchenabled; 16:9 standard viewing angle;typical brightness: 200 cd/m2 (nits); flat(3.6 mm), for computer models withWindows 8.1

    √ √ √

    ● 11.6 in (29.5 cm) (1366×768), HD, WLED,AntiGlare (AG); 16:9 standard viewingangle; typical brightness: 200 cd/m2 (nits),non-touchscreen, flat (3.6 mm), forcomputer models with Windows 7 andWindows 8.1

    √ √

    Memory One customer-accessible/upgradable memorymodule slot

    Supports:

    √ √ √

    ● 1333 MHz at 1.35 V single channel(DDR3L, 1600 MHz downgrade to 1333MHz) for use with A4-1250 processors

    √ √

    ● 1066 MHz at 1.35 V single channel(DDR3L, 1600 MHz downgrade to 1066MHz) for use with A6-1450 processors

    √ √

    ● Up to 8192 MB of system RAM in thefollowing configurations:

    ◦ 8192 MB × 1

    ◦ 4096 MB × 1

    √ √

    ● 1600 MHz (DDR3L) √

    ● Up to 8192 MB of system RAM in thefollowing configurations:

    ◦ 8192 MB × 1

    ◦ 4096 MB × 1

    ◦ 2048 MB x 1

    Hard drive Support for 6.35 cm (2.5 in) hard drives in 7.0mm (.28 in) thickness

    √ √ √

    Support for Serial ATA √ √ √

    Support for HP 3D hard drive protection √ √ √

    Support for the following hard drives:

    ● 500 GB, 5400 rpm √ √ √

    ● 320 GB, 5400 rpm √ √ √

    2 Chapter 1 Product description

  • Category Description HP 210 G1Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP Pavilion 11Notebook PC

    HP 215 G1Notebook PC

    Optical drive Support for external DVD±RW Double-Layerwith SuperMulti Drive

    Audio andvideo

    Integrated HP TrueVision webcam: HD(1280×720 by 30 frames per second), fixed (notilt), with activity light

    √ √ √

    Single digital microphone with appropriateecho-cancellation and noise-suppression software

    √ √ √

    dts Sound+ (uses Realtek ALC3227-GR audiocodec)

    √ √ √

    Two speakers √ √ √

    Ethernet Integrated 10/100 network interface card (NIC) √ √

    Integrated 10/100/1000 NIC √

    Wireless Integrated wireless local area network (WLAN)options by way of wireless module

    √ √ √

    Two WLAN antennas built into displayassembly

    √ √ √

    Support for the following WLAN formats:

    ● Intel 802.11 a/b/g/n/AC 1x1 + BluetoothCombo Adapter

    ● Intel 802.11 a/b/g/n/AC 2x2 + BluetoothCombo 7260 Adapter (select models only)

    ● Broadcom BCM943228HMB 802.11 a/b/g/n 2x2 WiFi + Bluetooth® 4.0 ComboAdapter

    √ √

    ● Qualcomm Atheros AR9485 802.11 b/g/n1x1 WiFi Adapter (select models only)

    √ √

    ● Ralink RT3290LE 802.11 b/g/n 1×1 WiFi +Bluetooth 4.0 Combo Adapter

    √ √

    ● Realtek RTL8188EE 802.11 b/g/n 1×1WiFi Adapter

    √ √

    Compatible with Miracast-certified devices (forWindows 8.1)

    √ √ √

    Supports Intel Wireless Display software √

    Externalmedia cards

    HP multiformat Micro Digital Media Reader Slotwith push-push technology. Reads data fromand writes data to digital memory cards.

    √ √ √

    Ports ● AC adapter: HP Smart pin plug (4.5 mmbarrel)

    √ √ √

    3

  • Category Description HP 210 G1Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP Pavilion 11Notebook PC

    HP 215 G1Notebook PC

    Ports(continued)

    ● Audio: one combo audio-out (headphone)/audio in (microphone) jack, supports jackauto-detection

    √ √ √

    ● HDMI: version 1.4, supporting up to1080p, 1920×1080 at 60 Hz

    √ √ √

    ● RJ45/Ethernet √ √ √

    ● USB: Two USB 3.0 ports, one USB 2.0port

    √ √ √

    ● Video: VGA (Dsub 15-pin) supporting1920×1200 external resolution at 60 Hz,hot plug/unplug and auto-detection forcorrect output to wide-aspect versusstandard aspect video

    √ √ √

    Keyboard/pointingdevices

    91%-size, textured, island-style keyboard (nonumerical keypad)

    √ √ √

    Touchpad requirements:

    ● 2013 Touchpad √ √ √

    ● Taps enabled as default √ √ √

    ● PS/2 interface support √ √ √

    ● Multi Gestures, with ability to turn on andoff

    ◦ 2-finger scroll

    ◦ Pinch/zoom

    ◦ Edge swipe

    √ √ √

    ● Support for Windows 8.1 ModernTouchPad Gestures (not supported onWindows 7)

    √ √ √

    Powerrequirements

    Support for the following batteries:

    ● 3 cell, 36 Whr, 3.20 Ah, Li-ion battery √ √ √

    ● 6 cell, 66 Whr, 3.0 Ah, Li-ion battery √ √

    Support for the following AC adapters:

    ● 45 W HP Smart AC adapter (non-PFC, 4.5mm)

    √ √ √

    ● 65 W HP Smart AC adapter (non-PFC, 4.5mm)

    √ √

    4 Chapter 1 Product description

  • Category Description HP 210 G1Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP Pavilion 11Notebook PC

    HP 215 G1Notebook PC

    Powerrequirements(continued)

    ● 65 W HP Smart AC adapter (MSH, non-PFC, 4.5 mm)

    Security Support for security cable lock √ √ √

    Operatingsystem

    Preinstalled:

    ● Windows 8.1 Multi-Language 64 (fortouchscreen models only)

    ● Windows 8.1 Professional 64 (fortouchscreen models only)

    √ √

    ● Windows 8.1 Small Screen Touch √ √

    ● Windows 7 Home Premium (for non-touchscreen models only)

    √ √

    ● Windows 7 Professional 64 (for non-touchscreen models only)

    √ √ √

    ● Windows 7 Professional 64 with Windows8.1 Professional 64 product activation key(for non-touchscreen models only)

    √ √

    ● FreeDOS 2.0 (for non-touchscreen modelsonly)

    √ √ √

    Operatingsystem

    Web supported operating system:

    ● Windows 8.1 Chinese Markets 64 √

    ● Windows 8.1 Emerging Markets 64 √

    ● Windows 8.1 Enterprise 64 √ √

    ● Windows 8.1 Multi-Language 64 √ √

    ● Windows 8.1 Professional 64 √ √

    Serviceability End user replaceable parts:

    ● AC adapter √ √ √

    ● Battery (system) √ √ √

    ● Hard drive √ √ √

    ● Memory √ √ √

    ● WLAN module √ √ √

    5

  • 2 External component identification

    Display

    Item Component Description

    (1) Internal display switch Turns off the display and initiates Sleep if the display isclosed while the power is on.

    NOTE: The internal display switch is not visible fromthe outside of the computer.

    (2) WLAN antennas (2)* Send and receive wireless signals to communicate withwireless local area networks (WLANs).

    NOTE: To set up a WLAN and connect to the Internet,you need a broadband modem (either DSL or cable,purchased separately), high-speed Internet servicepurchased from an Internet service provider, and awireless router (purchased separately).

    (3) Webcam light On: The webcam is in use.

    (4) Webcam Records video, captures still photographs, and providesaccess to video conferences and online chat by meansof streaming video.

    (5) Internal microphone Records sound.

    *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediatelyaround the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, andEnvironmental Notices that applies to your country or region.

    6 Chapter 2 External component identification

  • Buttons and speakers

    Item Component Description

    (1) Power button ● When the computer is off, press the button to turnon the computer.

    ● When the computer is on, press the button briefly toinitiate Sleep.

    ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep.

    ● When the computer is in Hibernation, press thebutton briefly to exit Hibernation.

    CAUTION: Pressing and holding down the powerbutton will result in the loss of unsaved information. If thecomputer has stopped responding and MicrosoftWindows shutdown procedures are ineffective, pressand hold the power button down for at least 5 seconds toturn off the computer.

    (2) Speakers (2) Produce sound.

    Buttons and speakers 7

  • Keys

    Item Component Description

    (1) esc key Reveals system information when pressed incombination with the fn key.

    (2) fn key Executes frequently used system functions whenpressed in combination with the esc key.

    (3) Windows key ● Windows 8–Returns you to the Start screen from anopen app or the Windows desktop.

    NOTE: Pressing the Windows key again willreturn you to the previous screen.

    ● Windows 7–Displays the Windows Start menu.

    (4) Action keys Execute frequently used system functions.

    8 Chapter 2 External component identification

  • Lights

    Item Component Description

    (1) Power light ● On: The computer is on.

    ● Blinking: The computer is in the Sleep state, apower-saving state. The computer shuts off powerto the display and other unneeded components.

    ● Off: The computer is off or in Hibernation.Hibernation is a power-saving state that uses theleast amount of power.

    (2) Caps lock light On: Caps lock is on, which switches the keys toall capital letters.

    (3) Mute light ● Amber: Computer sound is off.

    ● Off: Computer sound is on.

    (4) Wireless light On: An integrated wireless device, such as a WLANdevice and/or a Bluetooth device, is on.

    NOTE: On some models, the wireless light is amberwhen all wireless devices are off.

    Lights 9

  • TouchPad

    Item Component Description

    (1) TouchPad zone Moves the on-screen pointer and selects or activatesitems on the screen.

    NOTE: The TouchPad also supports edge-swipegestures.

    (2) Left TouchPad button Functions like the left button on an external mouse.

    (3) Right TouchPad button Functions like the right button on an external mouse.

    10 Chapter 2 External component identification

  • Left side

    Item Component Description

    (1) Security cable slot Attaches an optional security cable to the computer.

    NOTE: The security cable is designed to act as adeterrent, but it may not prevent the computer frombeing mishandled or stolen.

    (2) External monitor port Connects an external VGA monitor or projector.

    (3) Vent Enables airflow to cool internal components.

    NOTE: The computer fan starts up automatically tocool internal components and prevent overheating. It isnormal for the internal fan to cycle on and off duringroutine operation.

    (4) USB 2.0 port Connects an optional USB device.

    (5) Memory card reader Reads data from and writes data to memory cards suchas Secure Digital (SD) memory cards.

    (6) Hard drive light ● Blinking white: The hard drive is being accessed.

    ● Amber: HP 3D DriveGuard has temporarily parkedthe hard drive.

    (7) Power light ● On: The computer is on.

    ● Blinking: The computer is in the Sleep state, apower-saving state. The computer shuts off powerto the display and other unneeded components.

    ● Off: The computer is off or in Hibernation.Hibernation is a power-saving state that uses theleast amount of power.

    Left side 11

  • Right side

    Item Component Description

    (1) Audio-out (headphone) jack/Audio in(microphone) jack

    Connects optional powered stereo speakers,headphones, earbuds, a headset, or a television audiocable. Also connects an optional headset microphone.This jack does not support optional microphone-onlydevices.

    WARNING! To reduce the risk of personal injury,adjust the volume before putting on headphones,earbuds, or a headset. For additional safety information,refer to the Regulatory, Safety, and EnvironmentalNotices.

    NOTE: When a device is connected to the jack, thecomputer speakers are disabled.

    NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out(headphone) and audio in (microphone).

    (2) USB 3.0 port Connect optional USB devices.

    (3) HDMI port Connects an optional video or audio device, such as ahigh-definition television, any compatible digital or audiocomponent, or a high-speed HDMI device.

    (4) RJ-45 (network) jack Connects a network cable.

    (5) AC adapter light ● White: The AC adapter is connected and thebattery is charged.

    ● Amber: The AC adapter is connected and thebattery is charging.

    ● Off: The computer is using battery power.

    (6) Power connector Connects an AC adapter.

    12 Chapter 2 External component identification

  • Bottom

    Item Component Description

    (1) Service door Provides access to the hard drive bay, the WLANmodule slot, and the memory module slot.

    CAUTION: To prevent an unresponsive system,replace the wireless module only with a wireless moduleauthorized for use in the computer by the governmentalagency that regulates wireless devices in your country orregion. If you replace the module and then receive awarning message, remove the module to restorecomputer functionality, and then contact support throughHelp and Support.

    (2) Battery lock latch Locks the battery into the battery bay.

    (3) Battery bay Holds the battery.

    (4) Battery release latch Releases the battery from the battery bay.

    LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer.

    IMPORTANT: All labels described in this section will be located in one of 3 places depending onyour computer model: Affixed to the bottom of the computer, located in the battery bay, or under theservice door.

    For help finding these locations, refer to Bottom on page 13.

    Bottom 13

  • ● Service label—Provides important information to identify your computer. When contactingsupport, you will probably be asked for the serial number, and possibly for the product number orthe model number. Locate these numbers before you contact support.

    NOTE: Your service labels will resemble one of the examples shown below. Refer to theillustration that most closely matches the service label on your computer.

    Component

    (1) Product name

    (2) Serial number

    (3) Product number

    (4) Warranty period

    (5) Model number (select models only)

    Component

    (1) Serial number

    (2) Product number

    (3) Warranty period

    (4) Model number (select models only)

    (5) Revision number

    ● Regulatory label(s)—Provide(s) regulatory information about the computer.

    ● Wireless certification label(s)—Provide(s) information about optional wireless devices and theapproval markings for the countries or regions in which the devices have been approved for use.

    14 Chapter 2 External component identification

  • 3 Illustrated parts catalog

    Computer major componentsNOTE: HP continually improves and changes product parts. For complete and current informationon supported parts for your computer, go to http://partsurfer.hp.com, select your country or region,and then follow the on-screen instructions.

    Computer major components 15

    http://partsurfer.hp.com

  • 16 Chapter 3 Illustrated parts catalog

  • Item Component Spare partnumber

    HP 210 G1Notebook PC

    HP PavilionTouchSmart11 Notebook

    PC

    HP Pavilion11 Notebook

    PC

    HP 215 G1Notebook

    PC

    (1) 11.6 inch (29.46 cm), SVA, LED touchscreendisplay assembly (includes webcam/microphone module and wireless antennacables)

    753948-001 √ √

    11.6 inch (29.46 cm), SVA, LED touchscreendisplay assembly (includes webcam/microphone module and wireless antennacables)

    755303-001 √

    11.6 inch (29.46 cm), AG, SVA, LED displayassembly, non-touchscreen. (Not fortouchscreen computer models). The displayassembly is spared at the subcomponent levelonly. For more display assembly spare partinformation, see Display assemblysubcomponents on page 22.

    √ √

    (2) Keyboard/top cover (includes keyboard cable and TouchPad):

    For use in Belgium 730895-A41 √

    For use in Bulgaria 730895-BA1 √

    For use in Canada 730895-DB1 √

    For use in the Czech Republic and Slovakia 730895-FL1 √

    For use in Denmark, Finland, and Norway 730895-DH1 √

    For use in France 730895-051 √

    For use in Germany 730895-041 √

    For use in Israel 730895-BB1 √

    For use in Japan 730895-291 √

    For use in Latin America 730895-161 √

    For use in the Netherlands 730895-B31 √

    For use in Portugal 730895-131 √

    For use in Russia 730895-251 √

    For use in Saudi Arabia 730895-171 √

    For use in South Korea 730895-AD1 √

    For use in Spain 730895-071 √

    For use in Switzerland 730895-BG1 √

    For use in Taiwan 730895-AB1 √

    For use in Thailand 730895-281 √

    For use in Turkey 730895-141 √

    Computer major components 17

  • Item Component Spare partnumber

    HP 210 G1Notebook PC

    HP PavilionTouchSmart11 Notebook

    PC

    HP Pavilion11 Notebook

    PC

    HP 215 G1Notebook

    PC

    For use in the United Kingdom and Singapore 730895-031 √

    For use in the United States 730895-001 √

    For use in the United States 744192-001 √ √

    For use in Latin America 744192-161 √ √

    For use in Canada 744192-DB1 √ √

    (3) Power button board (includes cable) 730899-001 √ √ √

    TouchPad button board, includes: 730898-001 √ √ √

    (4a) TouchPad button board (includes TouchPad cable and TouchPadbutton board cable)

    (4b) TouchPad button board bracket

    (5) Monitor connector board (includes cable) 730897-001 √ √ √

    (6) Media card reader board (includes cable) 730901-001 √ √ √

    (7) Fan (includes cable and cowling) 730903-001 √ √ √

    (8) System board (includes processor and replacement thermalmaterial):

    Equipped with an Intel i3-4010 processors, agraphics subsystem with UMA memory, for useon computers with Windows 7 or FreeDOS 2.0operating system

    760271-001 √

    Equipped with an Intel i3-4010 processors, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Standard

    760271-501 √

    Equipped with an Intel i3-4010 processors, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Professional

    760271-601 √

    Equipped with an Intel Core i5-4200U, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Professionaloperating system

    764204-601 √

    Equipped with an Intel Core i5-4200U, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Standardoperating system

    764204-501 √

    Equipped with an Intel Core i5-4200U, agraphics subsystem with UMA memory, for useon computers with Windows 7 or FreeDOS 2.0operating system

    764204-001 √

    18 Chapter 3 Illustrated parts catalog

  • Item Component Spare partnumber

    HP 210 G1Notebook PC

    HP PavilionTouchSmart11 Notebook

    PC

    HP Pavilion11 Notebook

    PC

    HP 215 G1Notebook

    PC

    Equipped with an AMD A4-1250 processor, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Standardoperating system

    744789-501 √

    Equipped with an AMD A4-1250 processor, agraphics subsystem with UMA memory, for useon computers with Windows 7 or FreeDOS 2.0operating system

    744789-001 √

    Equipped with an AMD A4-1250 processor, agraphics subsystem with UMA memory, for useon computers with Windows 7 or FreeDOS 2.0operating system

    730893-001 √

    Equipped with an AMD A4-1250 processor, agraphics subsystem with UMA memory, for useon computers with Windows 7 or FreeDOS 2.0operating system

    744185-001 √

    Equipped with an AMD A4-1250 processor, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Standardoperating system

    744185-501 √

    Equipped with an AMD A4-1250 processor, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Professionaloperating system

    744185-601 √

    Equipped with an AMD A6-1450 processor, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Standardoperating system

    744790-501 √

    Equipped with an AMD A6-1450 processor, agraphics subsystem with UMA memory, for useon computers with Windows 7 or FreeDOS 2.0operating system

    744790-001 √

    Equipped with an AMD A6-1450 processor, agraphics subsystem with UMA memory, for useon computers with Windows 7 or FreeDOS 2.0operating system

    730894-001 √

    Equipped with an AMD A6-1450 processor, agraphics subsystem with UMA memory, for useon computers with Windows 7 or FreeDOS 2.0operating system

    744189-001 √

    Equipped with an AMD A6-1450 processor, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Standardoperating system

    744189-501 √

    Computer major components 19

  • Item Component Spare partnumber

    HP 210 G1Notebook PC

    HP PavilionTouchSmart11 Notebook

    PC

    HP Pavilion11 Notebook

    PC

    HP 215 G1Notebook

    PC

    Equipped with an AMD A6-1450 processor, agraphics subsystem with UMA memory, for useon computers with Windows 8.1 Professionaloperating system

    744189-601 √

    (9) Heat sink (includes 4 captive screws andreplacement thermal material):

    For use on computer models equipped with anIntel processor

    761242-001 √

    For use on computer models equipped with anAMD processor

    730902-001 √ √

    (10) Speaker Kit (includes left and right speakersand cables)

    730890-001 √ √ √

    (11) Bottom cover (includes left and right cornercovers, items 13):

    Touchscreen computer models 730887-001 √ √ √

    Non-touchscreen computer models 747750-001 √ √ √

    (12) Memory module (PC3L, 12800, 1600 MHz):

    8 GB 693374-001 √ √ √

    4 GB 691740-001 √ √ √

    2 GB, for use on computer models equipped withan Intel processor

    691739-001 √

    (13) Rear corner covers (2, included with the bottom cover) √ √ √

    (14) WLAN module:

    Atheros AR9485 802.11 b/g/n 1x1 WiFi Adapter 675794-001 √ √

    Broadcom BCM943228HMB 802.11 a/b/g/n 2x2WiFi + Bluetooth 4.0 Combo Adapter

    730668-001 √ √

    Intel 802.11 a/b/g/n/AC 1x1 + Bluetooth ComboAdapter

    710662-001 √

    Intel 802.11 a/b/g/n/AC 2x2 + Bluetooth ComboAdapter (select models only)

    717381-001 √

    Ralink RT3290LE 802.11 b/g/n 1×1 WiFi +Bluetooth 4.0 Combo Adapter

    690020-001 √ √

    Realtek RTL8188EE 802.11 b/g/n 1×1WiFi Adapter

    709848-001 √ √

    (15) Power connector cable (includes bracket) 730900-001 √ √ √

    (16) RTC battery (includes cable and double-sidedadhesive)

    738824-001 √ √ √

    20 Chapter 3 Illustrated parts catalog

  • Item Component Spare partnumber

    HP 210 G1Notebook PC

    HP PavilionTouchSmart11 Notebook

    PC

    HP Pavilion11 Notebook

    PC

    HP 215 G1Notebook

    PC

    (17) Hard drive (does not include hard drive bracket, hard driveconnector cable, or screws):

    500 GB, 5400 rpm, 7.0 mm 683802-001 √ √ √

    320 GB, 5400 rpm, 7.0 mm 645193-001 √ √

    Hard Drive Hardware Kit (not illustrated,includes hard drive bracket, hard drive connectorcable, and screws)

    731424-001 √ √ √

    (18) Li-ion battery:

    3 cell, 36 Whr, 3.20 Ah 729892-001 √ √ √

    6 cell, 66 Whr, 3.0 Ah 760604-001 √ √

    (19) Service door:

    For use on computer models with an Intelprocessor

    760272-001 √

    For use on computer models with an AMDprocessor

    737253-001 √ √

    Computer major components 21

  • Display assembly subcomponentsNOTE: The display assembly subcomponents are for the HP 210 G1 Notebook PC non-touchscreen, the HP 215 G1 Notebook PC non-touchscreen, and the HP Pavilion Notebook non-touchscreen computer models only. HP 210 G1 Notebook PC touchscreen, HP Pavilion TouchSmart11 Notebooks, HP Pavilion 11 Notebooks touchscreen, and HP 215 G1 Notebook PC touchscreencomputer models are spared at the display assembly only.

    Item Component Spare partnumber

    HP 210 G1Notebook PCnon-touchscreen

    HP Pavilion 11Notebook PCnon-touchscreen

    HP 215 G1NotebookPC non-touchscreen

    (1) Display bezel

    761243-001 √

    756117-001 √

    744179-001 √

    (2) Display panel cable (includes webcam/microphone module cable)

    744180-001 √ √ √

    (3) Webcam/microphone module

    750667-001 √

    754263-001 √ √

    22 Chapter 3 Illustrated parts catalog

  • Item Component Spare partnumber

    HP 210 G1Notebook PCnon-touchscreen

    HP Pavilion 11Notebook PCnon-touchscreen

    HP 215 G1NotebookPC non-touchscreen

    (4) Antenna Kit (includes left and right wirelessantenna cables and transceivers)

    744177-001 √ √ √

    (5) 11.6 inch (29.46 cm) flat display panel, HDWLED AG (1366 x 768) (3.6 mm) standardviewing angle, non-touchscreen

    744182-001 √ √ √

    (6) Display Hinge Kit (includes left and righthinges)

    744181-001 √ √ √

    (7) Display back cover 744178-001 √ √ √

    Display assembly subcomponents 23

  • Mass storage devices

    Item Component Spare partnumber

    HP 210 G1Notebook PC

    HP Pavilion11 Notebook

    PC

    HP PavilionTouchSmart11 Notebook

    PC

    HP 215 G1Notebook PC

    (1) Hard drive (does not include hard drive bracket, hard driveconnector cable, or screws):

    500 GB, 5400 rpm, 7.0 mm 683802-001 √ √ √

    320 GB, 5400 rpm, 7.0 mm 645193-001 √ √

    Hard Drive Hardware Kit, includes: 731424-001 √ √ √

    (2a) Hard drive bracket

    (2b) Hard drive connector cable

    Screws (not illustrated)

    (3) External DVD±RW Double-Layer withSuperMulti Drive

    659940-001 √

    24 Chapter 3 Illustrated parts catalog

  • Miscellaneous partsComponent Spare part

    numberHP 210 G1

    Notebook PCHP Pavilion11 Notebook

    PC

    HP PavilionTouchSmart11 Notebook

    PC

    HP 215 G1Notebook PC

    AC adapter

    65 W HP Smart AC adapter (non-PFC, 4.5 mm) 710412-001 √ √

    65 W HP Smart AC adapter (non-PFC, select modelsonly, 4.5 mm)

    714657-001 √

    45 W HP Smart AC adapter (non-PFC, 4.5 mm) 741727-001 √ √ √

    Power cord (3-pin, black, 1.83 m):

    For use in Argentina 490371-D01 √ √ √

    For use in Denmark 490371-081 √

    For use in Europe 490371-021 √

    For use in Israel 490371-BB1 √

    For use in Italy 490371-061 √

    For use in Japan 490371-291 √

    For use in North America 490371-001 √ √ √

    For use in South Korea 490371-AD1 √

    For use in Switzerland 490371-111 √

    For use in Taiwan 490371-AB1 √

    For use in Thailand 490371-201 √

    For use in the United Kingdom and Singapore 490371-031 √

    Rubber Feet Kit (includes 2 rear rubber feet) 730888-001 √ √ √

    Screw Kit 730889-001 √

    744183-001 √ √

    Screw pad 744184-001 √ √ √

    Miscellaneous parts 25

  • Sequential part number listingSpare partnumber

    Description HP 210 G1Notebook PC

    HP Pavilion 11Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP 215 G1Notebook PC

    490371-001 Power cord for use in North America(3-pin, black, 1.83 m)

    √ √ √

    490371-021 Power cord for use in Europe (3-pin,black, 1.83 m)

    490371-031 Power cord for usein the United Kingdomand Singapore (3-pin, black, 1.83 m)

    490371-061 Power cord for use in Italy (3-pin,black, 1.83 m)

    490371-081 Power cord for use in Denmark (3-pin, black, 1.83 m)

    490371-111 Power cord for use in Switzerland(3-pin, black, 1.83 m)

    490371-201 Power cord for use in Thailand (3-pin, black, 1.83 m)

    490371-291 Power cord for use in Japan (3-pin,black, 1.83 m)

    490371-AB1 Power cord for use in Taiwan (3-pin,black, 1.83 m)

    490371-AD1 Power cord for use in South Korea(3-pin, black, 1.83 m)

    490371-BB1 Power cord for use in Israel (3-pin,black, 1.83 m)

    490371-D01 Power cord for use in Argentina (3-pin, black, 1.83 m)

    √ √ √

    645193-001 320 GB, 5400 rpm, SATA, 7.0 mmhard drive (does not include harddrive bracket, hard drive connectorcable, or screws)

    NOTE: The hard drive bracket,hard drive connector cable, andscrews are included in the HardDrive Hardware Kit, spare partnumber 731424-001.

    √ √

    659940-001 External DVD±RW Double-Layerwith SuperMulti Drive

    675794-001 Atheros AR9485 802.11 b/g/n 1x1WiFi Adapter

    √ √

    26 Chapter 3 Illustrated parts catalog

  • Spare partnumber

    Description HP 210 G1Notebook PC

    HP Pavilion 11Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP 215 G1Notebook PC

    683802-001 500 GB, 5400 rpm, SATA, 7.0 mmhard drive (does not include harddrive bracket, hard drive connectorcable, or screws)

    NOTE: The hard drive bracket,hard drive connector cable, andscrews are included in the HardDrive Hardware Kit, spare partnumber 731424-001.

    √ √ √

    690020-001 Ralink RT3290LE 802.11 b/g/n 1×1WiFi + Bluetooth 4.0 ComboAdapter

    √ √

    691739-001 2 GB memory module (PC3L,12800, 1600 MHz)

    691740-001 4 GB memory module (PC3L,12800, 1600 MHz)

    √ √ √

    693374-001 8 GB memory module (PC3L,12800, 1600 MHz)

    √ √ √

    709848-001 Realtek RTL8188EE 802.11 b/g/n1×1 WiFi Adapter

    √ √

    710662-001 Intel 802.11 a/b/g/n/AC 1x1 +Bluetooth Combo Adapter

    710412-001 65 W HP Smart AC adapter (non-PFC, 4.5 mm)

    √ √

    714657-001 65 W HP Smart AC adapter (non-PFC, select models only, 4.5 mm)

    717381-001 Intel 802.11 a/b/g/n/AC 2x2 +Bluetooth Combo Adapter (selectmodels only)

    729892-001 3 cell, 36 Whr, 3.20 Ah, Li-ionbattery

    √ √ √

    730668-001 Broadcom BCM943228HMB 802.11a/b/g/n 2x2 WiFi + Bluetooth4.0 Combo Adapter

    √ √

    730887-001 Bottom cover for touchscreenmodels (includes left and rightcorner covers)

    √ √ √

    730888-001 Rubber Feet Kit (includes 2 rubberfeet)

    √ √ √

    730889-001 Screw Kit √

    730890-001 Speaker Kit (includes left and rightspeakers and cables)

    √ √ √

    Sequential part number listing 27

  • Spare partnumber

    Description HP 210 G1Notebook PC

    HP Pavilion 11Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP 215 G1Notebook PC

    730893-001 System board equipped with anAMD A4-1250 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 7or FreeDOS 2.0 operating system

    730894-001 System board equipped with anAMD A6-1450 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 7or FreeDOS 2.0 operating system

    730895-001 Keyboard/top cover for usein the United States (includeskeyboard cable and TouchPad)

    730895-031 Keyboard/top cover for usein the United Kingdomand Singapore (includes keyboardcable and TouchPad)

    730895-041 Keyboard/top cover for usein Germany (includes keyboardcable and TouchPad)

    730895-051 Keyboard/top cover for usein France (includes keyboard cableand TouchPad)

    730895-071 Keyboard/top cover for use in Spain(includes keyboard cable andTouchPad)

    730895-131 Keyboard/top cover for usein Portugal (includes keyboard cableand TouchPad)

    730895-141 Keyboard/top cover for usein Turkey (includes keyboard cableand TouchPad)

    730895-161 Keyboard/top cover for usein Latin America (includes keyboardcable and TouchPad)

    730895-171 Keyboard/top cover for usein Saudi Arabia (includes keyboardcable and TouchPad)

    730895-251 Keyboard/top cover for usein Russia (includes keyboard cableand TouchPad)

    730895-281 Keyboard/top cover for usein Thailand (includes keyboard cableand TouchPad)

    730895-291 Keyboard/top cover for use in Japan(includes keyboard cable andTouchPad)

    28 Chapter 3 Illustrated parts catalog

  • Spare partnumber

    Description HP 210 G1Notebook PC

    HP Pavilion 11Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP 215 G1Notebook PC

    730895-A41 Keyboard/top cover for usein Belgium (includes keyboard cableand TouchPad)

    730895-AB1 Keyboard/top cover for usein Taiwan (includes keyboard cableand TouchPad)

    730895-AD1 Keyboard/top cover for usein South Korea (includes keyboardcable and TouchPad)

    730895-B31 Keyboard/top cover for usein the Netherlands (includeskeyboard cable and TouchPad)

    730895-BA1 Keyboard/top cover for usein Bulgaria (includes keyboard cableand TouchPad)

    730895-BB1 Keyboard/top cover for use in Israel(includes keyboard cable andTouchPad)

    730895-BG1 Keyboard/top cover for usein Switzerland (includes keyboardcable and TouchPad)

    730895-DB1 Keyboard/top cover for usein Canada (includes keyboard cableand TouchPad)

    730895-DH1 Keyboard/top cover for usein Denmark, Finland, and Norway(includes keyboard cableand TouchPad)

    730895-FL1 Keyboard/top cover for usein the Czech Republic and Slovakia(includes keyboard cableand TouchPad)

    730897-001 Monitor connector board (includes cable)

    √ √ √

    730898-001 TouchPad button board (includesbracket, TouchPad cable, andTouchPad button board cable)

    √ √ √

    730899-001 Power button board (includes cable) √ √ √

    730900-001 Power connector cable (includesbracket)

    √ √ √

    730901-001 Media card reader board (includescable)

    √ √ √

    730902-001 Heat sink (includes 4 captive screwsand replacement thermal material)

    √ √

    Sequential part number listing 29

  • Spare partnumber

    Description HP 210 G1Notebook PC

    HP Pavilion 11Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP 215 G1Notebook PC

    730903-001 Fan (includes cable and cowling) √ √ √

    731424-001 Hard Drive Hardware Kit (includeshard drive bracket, hard driveconnector cable, and screws)

    √ √ √

    737253-001 Service door (includes 2 rubber feet) √ √

    738824-001 RTC battery (includes cable anddouble-sided adhesive)

    √ √ √

    741727-001 45 W HP Smart AC adapter (non-PFC, 4.5 mm)

    √ √ √

    744177-001 Antenna Kit √ √

    744178-001 Display back cover for non-touchscreen computer models(includes screws)

    √ √ √

    744179-001 Display bezel for non-touchscreencomputer models

    744180-001 Display panel cable (includeswebcam/microphone module cable)for non-touchscreen computermodels

    √ √ √

    744181-001 Display Hinge Kit (includes left andright hinges and 2 rubber screws),for non-touchscreen computermodels

    √ √ √

    744182-001 11.6 inch (29.46 cm) flat displaypanel, HD WLED AG (1366 x 768)(3.6 mm) standard viewing angle,non-touchscreen

    √ √ √

    744183-001 Screw kit √ √

    744184-001 Screw pad and display screws fornon-touchscreen computer models

    √ √ √

    744185-001 System board equipped with anAMD A4-1250 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 7or FreeDOS 2.0 operating system(includes replacement thermalmaterial)

    744185-501 System board equipped with anAMD A4-1250 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Standard operating system (includesreplacement thermal material)

    30 Chapter 3 Illustrated parts catalog

  • Spare partnumber

    Description HP 210 G1Notebook PC

    HP Pavilion 11Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP 215 G1Notebook PC

    744185-601 System board equipped with anAMD A4-1250 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Professional operating system(includes replacement thermalmaterial)

    744189-001 System board equipped with anAMD A6-1450 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 7or FreeDOS 2.0 operating system(includes replacement thermalmaterial)

    744189-501 System board equipped with anAMD A6-1450 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Standard operating system (includesreplacement thermal material)

    744189-601 System board equipped with anAMD A6-1450 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Professional operating system(includes replacement thermalmaterial)

    744192-001 Keyboard/top cover for use in theUnited States (includes keyboardcable and TouchPad)

    √ √

    744192-161 Keyboard/top cover for use in LatinAmerica (includes keyboard cableand TouchPad)

    √ √

    744192-DB1 Keyboard/top cover for use inCanada (includes keyboard cableand TouchPad)

    √ √

    744789-001 System board equipped with anAMD A4-1250 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 7or FreeDOS 2.0 operatingsystem(includes replacementthermal material)

    744789-501 System board equipped with anAMD A4-1250 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Standard operating system (includesreplacement thermal material)

    Sequential part number listing 31

  • Spare partnumber

    Description HP 210 G1Notebook PC

    HP Pavilion 11Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP 215 G1Notebook PC

    744790-001 System board equipped with anAMD A6-1450 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 7or FreeDOS 2.0 operating system

    744790-501 System board equipped with anAMD A6-1450 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Standard operating system (includesreplacement thermal material)

    747750-001 Bottom cover for non-touchscreencomputer models (includes left andright corner covers)

    √ √ √

    750667-001 Webcam/microphone module for HPPavilion 11 Notebook PC non-touchscreen computer models

    753948-001 11.6 inch (29.46 cm), (SVA, LEDtouchscreen display assembly(includes webcam/microphonemodule and wireless antennacables)

    √ √

    754263-001 Webcam/microphone module non-touchscreen computer models

    √ √

    755303-001 11.6 inch (29.46 cm), SVA, LEDtouchscreen display assembly(includes webcam/microphonemodule and wireless antennacables)

    756117-001 Display bezel for non-touchscreencomputer models

    760271-001 System board equipped with an Inteli3-4010 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 7or FreeDOS 2.0 operating system

    760271-501 System board equipped with an Inteli3-4010 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Standard operating system

    760271-601 System board equipped with an Inteli3-4010 processor, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Professional operating system

    760272-001 Service door (includes 2 rubber feet) √

    760604-001 6 cell, 66 Whr, 3.0 Ah Li-ion battery √ √

    32 Chapter 3 Illustrated parts catalog

  • Spare partnumber

    Description HP 210 G1Notebook PC

    HP Pavilion 11Notebook PC

    HP PavilionTouchSmart 11Notebook PC

    HP 215 G1Notebook PC

    761242-001 Heat sink √

    761243-001 Display bezel for non-touchscreencomputer models

    764204-001 System board equipped with an IntelCore i5-4200U, a graphicssubsystem with UMA memory, foruse on computers with Windows 7or FreeDOS 2.0 operating system

    764204-501 System board equipped with an IntelCore i5-4200U, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Standard operating system

    764204-601 System board equipped with an IntelCore i5-4200U, a graphicssubsystem with UMA memory, foruse on computers with Windows 8.1Professional operating system

    Sequential part number listing 33

  • 4 Removal and replacement procedurespreliminary requirements

    Tools requiredYou will need the following tools to complete the removal and replacement procedures:

    ● Flat-bladed screw driver

    ● Magnetic screw driver

    ● Phillips P0 and P1 screw drivers

    Service considerationsThe following sections include some of the considerations that you must keep in mind duringdisassembly and assembly procedures.

    NOTE: As you remove each subassembly from the computer, place the subassembly (and allaccompanying screws) away from the work area to prevent damage.

    Plastic partsCAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.Use care when handling the plastic parts. Apply pressure only at the points designated in themaintenance instructions.

    34 Chapter 4 Removal and replacement procedures preliminary requirements

  • Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Improper cable placement can damage the computer.

    Cables must be handled with extreme care to avoid damage. Apply only the tension required tounseat or seat the cables during removal and insertion. Handle cables by the connector wheneverpossible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed insuch a way that they cannot be caught or snagged by parts being removed or replaced. Handle flexcables with extreme care; these cables tear easily.

    Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of information, observe these precautions:

    Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is off or in Hibernation, turn the computer on, and then shut it down through theoperating system.

    Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,avoid touching the connector.

    Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive andbe sure that the optical drive tray is closed.

    Handle drives on surfaces covered with at least one inch of shock-proof foam.

    Avoid dropping drives from any height onto any surface.

    After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

    Avoid exposing an internal hard drive to products that have magnetic fields, such as monitorsor speakers.

    Avoid exposing a drive to temperature extremes or liquids.

    If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protectivepackaging and label the package “FRAGILE.”

    Service considerations 35

  • Grounding guidelinesElectrostatic discharge damage

    Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough power to alter device parameters or meltsilicon junctions.

    A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices ormicrocircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

    An electronic device exposed to ESD may not be affected at all and can work perfectly throughout anormal cycle. Or the device may function normally for a while, then degrade in the internal layers,reducing its life expectancy.

    CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:

    Keep components in their electrostatic-safe containers until you are ready to install them.

    Before touching an electronic component, discharge static electricity by using the guidelinesdescribed in this section.

    Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

    If you remove a component, place it in an electrostatic-safe container.

    The following table shows how humidity affects the electrostatic voltage levels generated bydifferent activities.

    CAUTION: A product can be degraded by as little as 700 V.

    Typical electrostatic voltage levels

    Relative humidity

    Event 10% 40% 55%

    Walking across carpet 35,000 V 15,000 V 7,500 V

    Walking across vinyl floor 12,000 V 5,000 V 3,000 V

    Motions of bench worker 6,000 V 800 V 400 V

    Removing DIPS from plastic tube 2,000 V 700 V 400 V

    Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

    Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

    Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

    Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

    36 Chapter 4 Removal and replacement procedures preliminary requirements

  • Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:

    ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

    ● Protect ESD-sensitive parts and assemblies with conductive or approved containers orpackaging.

    ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

    ● Place items on a grounded surface before removing items from their containers.

    ● Always be properly grounded when touching a component or assembly.

    ● Store reusable ESD-sensitive parts from assemblies in protective packaging ornonconductive foam.

    ● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure thatmechanized equipment used for moving materials is wired to ground and that proper materialsare selected to avoid static charging. When grounding is not possible, use an ionizer to dissipateelectric charges.

    Workstation guidelines

    Follow these grounding workstation guidelines:

    ● Cover the workstation with approved static-shielding material.

    ● Use a wrist strap connected to a properly grounded work surface and use properly groundedtools and equipment.

    ● Use conductive field service tools, such as cutters, screw drivers, and vacuums.

    ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

    ● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aidsand Styrofoam.

    ● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handlethese items only at static-free workstations.

    ● Avoid contact with pins, leads, or circuitry.

    ● Turn off power and input signals before inserting or removing connectors or test equipment.

    Grounding guidelines 37

  • Equipment guidelines

    Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

    ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexiblestraps with a minimum of one megohm ±10% resistance in the ground cords. To provide properground, wear a strap snugly against the skin at all times. On grounded mats with banana-plugconnectors, use alligator clips to connect a wrist strap.

    ● When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)can be used at standing workstations and are compatible with most types of shoes or boots. Onconductive floors or dissipative floor mats, use foot straps on both feet with a minimum of onemegohm resistance between the operator and ground. To be effective, the conductive must beworn in contact with the skin.

    The following grounding equipment is recommended to prevent electrostatic damage:

    ● Antistatic tape

    ● Antistatic smocks, aprons, and sleeve protectors

    ● Conductive bins and other assembly or soldering aids

    ● Nonconductive foam

    ● Conductive tabletop workstations with ground cords of one megohm resistance

    ● Static-dissipative tables or floor mats with hard ties to the ground

    ● Field service kits

    ● Static awareness labels

    ● Material-handling packages

    ● Nonconductive plastic bags, tubes, or boxes

    ● Metal tote boxes

    ● Electrostatic voltage levels and protective materials

    The following table lists the shielding protection provided by antistatic bags and floor mats.

    Material Use Voltage protection level

    Antistatic plastics Bags 1,500 V

    Carbon-loaded plastic Floor mats 7,500 V

    Metallized laminate Floor mats 5,000 V

    38 Chapter 4 Removal and replacement procedures preliminary requirements

  • 5 Removal and replacement proceduresfor Customer Self-Repair parts

    NOTE: The Customer Self-Repair program is not available in all locations. Installing a part notsupported by the Customer Self-Repair program may void your warranty. Check your warranty todetermine if Customer Self-Repair is supported in your location.

    NOTE: HP continually improves and changes product parts. For complete and current informationon supported parts for your computer, go to http://partsurfer.hp.com, select your country or region,and then follow the on-screen instructions.

    Component replacement proceduresNOTE: Please read and follow the procedures described here to access and replace CustomerSelf-Repair parts successfully.

    NOTE: Details about your computer, including model, serial number, product key, and length ofwarranty, are on the service tag at the bottom of your computer. See Labels on page 13 for details.

    This chapter provides removal and replacement procedures for Customer Self-Repair parts.

    There are as many as 9 screws that must be removed, replaced, and/or loosened when servicingCustomer Self-Repair parts. Make special note of each screw size and location during removaland replacement.

    Component replacement procedures 39

    http://partsurfer.hp.com

  • Battery

    Description Spare part number

    6 cell, 66 Whr, 3.0 Ah Li-ion battery (for use only on HP 210 G1 Notebook PC and HP 215 G1Notebook PC computer models)

    760604-001

    3 cell, 36 Whr, 3.20 Ah, Li-ion battery (for use on all computer models) 729892-001

    Before removing the battery, follow these steps:

    1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system.

    2. Disconnect the power from the computer by unplugging the power cord from the computer.

    3. Disconnect all external devices from the computer.

    Remove the battery:

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided withthe computer, a replacement battery provided by HP, or a compatible battery purchased from HP.

    CAUTION: Removing a user-replaceable battery that is the sole power source for the computer cancause loss of information. To prevent loss of information, save your work or shut down the computerthrough Windows before removing the battery.

    1. Turn the computer upside down on a flat surface.

    2. Position the computer with the rear toward you.

    3. Slide the battery lock latch (1) to the unlocked position.

    NOTE: The battery lock latch automatically returns to its original position when the batteryis removed.

    4. Slide the battery release latch (2) to release the battery.

    5. Remove the battery (3).

    Reverse this procedure to install the battery.

    40 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

  • Service door

    Description Spare part number

    HP 210 G1 Notebook PC 760272-001

    HP Pavilion 11 Notebook PC, HP Pavilion TouchSmart 11 Notebook PC, or HP 215 G1Notebook PC

    737253-001

    Before removing the service door, follow these steps:

    1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system.

    2. Disconnect the power from the computer by unplugging the power cord from the computer.

    3. Disconnect all external devices from the computer.

    4. Remove the battery (see Battery on page 40).

    Remove the service door:

    1. Lift up on the rear edge of the service door (1) until the left and right sides detach fromthe computer.

    2. Remove the service door (2).

    Reverse this procedure to install the service door.

    Component replacement procedures 41

  • Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, and screws. These components are included in the Hard Drive Hardware Kit, spare partnumber 731424-001.

    Description Spare part number

    500 GB, 5400 rpm, 7.0 mm, for use on all computer models 683802-001

    320 GB, 5400 rpm, 7.0 mm, for use only on HP Pavilion TouchSmart 11 Notebook, HP Pavilion11 Notebook, or HP 215 G1 Notebook PC computer models

    645193-001

    Before removing the hard drive, follow these steps:

    1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system.

    2. Disconnect the power from the computer by unplugging the power cord from the computer.

    3. Disconnect all external devices from the computer.

    4. Remove the battery (see Battery on page 40).

    5. Remove the service door (see Service door on page 41).

    Remove the hard drive:

    1. Disconnect the hard drive connector cable (1) from the system board.

    2. Release the hard drive connector cable from the routing channel (2) built into the baseenclosure.

    3. Remove the four Phillips PM2.0×2.75 screws (3) that secure the hard drive to the computer.

    42 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

  • 4. Remove the hard drive.

    5. If it is necessary to disassemble the hard drive, perform the following steps:

    a. Position the hard drive with the connector toward you.

    b. Disconnect the hard drive connector cable (1) from the hard drive.

    c. Remove the four Phillips PM3.0×3.25 screws (2) that secure the hard drive bracket to thehard drive.

    d. Remove the hard drive bracket (3) from the hard drive.

    The hard drive bracket, hard drive connector cable, and screws are available in the HardDrive Hardware Kit, spare part number 731424-001.

    Reverse this procedure to install the hard drive.

    Component replacement procedures 43

  • WLAN module

    Description Spare part number

    For use only on HP 210 G1 Notebook PC computer models:

    ● Intel 802.11 a/b/g/n/AC 1x1 + Bluetooth Combo Adapter 710662-001

    ● Intel 802.11 a/b/g/n/AC 2x2 + Bluetooth Combo Adapter (select models only) 717381-001

    For use only on HP Pavilion TouchSmart 11 Notebook, HP Pavilion 11 Notebook, or HP215 G1 Notebook PC computer models:

    ● Atheros AR9485 802.11 b/g/n 1x1 WiFi Adapter 675794-001

    ● Broadcom BCM943228HMB 802.11 a/b/g/n 2x2 WiFi + Bluetooth 4.0 Combo Adapter 730668-001

    ● Ralink RT3290LE 802.11 b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter 690020-001

    ● Realtek RTL8188EE 802.11 b/g/n 1×1 WiFi Adapter 709848-001

    CAUTION: To prevent an unresponsive system, replace the wireless module only with a wirelessmodule authorized for use in the computer by the governmental agency that regulates wirelessdevices in your country or region. If you replace the module and then receive a warning message,remove the module to restore device functionality, and then contact technical support.

    Before removing the WLAN module, follow these steps:

    1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system.

    2. Disconnect the power from the computer by unplugging the power cord from the computer.

    3. Disconnect all external devices from the computer.

    4. Remove the battery (see Battery on page 40).

    5. Remove the service door (see Service door on page 41).

    Remove the WLAN module:

    1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

    NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminallabeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminallabeled “2”.

    2. Remove the Phillips PM2.0×3.5 screw (2) that secures the WLAN module to the system board.(The WLAN module tilts up.)

    44 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

  • 3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

    NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, theprotective sleeves must be installed on the antenna connectors, as shown in the following illustration.

    Reverse this procedure to install the WLAN module.

    Component replacement procedures 45

  • Memory module

    Description Spare part number

    8 GB (PC3L, 12800, 1600 MHz), for use with all computer models 693374-001

    4 GB (PC3L, 12800, 1600 MHz), for use with all computer models 691740-001

    2 GB (PC3L, 12800, 1600 MHz), for use with HP 210 G1 computer models only 691739-001

    Update BIOS before adding memory modules

    Before adding new memory, make sure you update the computer to the latest BIOS.

    CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory mayresult in various system problems.

    To update BIOS, refer to Updating the BIOS on page 77.

    Before removing a memory module, follow these steps:

    1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system.

    2. Disconnect the power from the computer by unplugging the power cord from the computer.

    3. Disconnect all external devices from the computer.

    4. Remove the battery (see Battery on page 40).

    5. Remove the service door (see Service door on page 41).

    Remove the memory module:

    1. Spread the retaining tabs (1) on each side of the memory module slot to release the memorymodule. (The memory module tilts up.)

    2. Remove the memory module (2) by pulling the module away from the slot at an angle.

    Reverse this procedure to install a memory module.

    46 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

  • 6 Removal and replacement proceduresfor Authorized Service Provider parts

    CAUTION: Components described in this chapter should only be accessed by an authorizedservice provider. Accessing these parts can damage the computer or void the warranty.

    NOTE: HP continually improves and changes product parts. For complete and current informationon supported parts for your computer, go to http://partsurfer.hp.com, select your country or region,and then follow the on-screen instructions.

    Component replacement proceduresThis chapter provides removal and replacement procedures for Authorized Service Provider onlyparts.

    There are as many as 44 screws that must be removed, replaced, and/or loosened when servicingthe computer. Make special note of each screw size and location during removal and replacement.

    RTC battery

    Description Spare part number

    RTC battery (includes double-sided tape) 738824-001

    Before removing the RTC battery, follow these steps:

    1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system.

    2. Disconnect the power from the computer by unplugging the power cord from the computer.

    3. Disconnect all external devices from the computer.

    4. Remove the battery (see Battery on page 40).

    5. Remove the service door (see Service door on page 41).

    Remove the RTC battery:

    1. Disconnect the RTC battery cable (1) from the system board.

    2. Release the RTC battery cable (2) from the routing channel built into the bottom cover.

    Component replacement procedures 47

    http://partsurfer.hp.com

  • 3. Detach the RTC battery (3) from the bottom cover. (The RTC battery is attached to the bottomcover by double-sided tape.)

    4. Remove the RTC battery.

    Reverse this procedure to install the RTC battery.

    48 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

  • Display panelNOTE: These procedures are for replacing the display panel for HP 210 G1 PC non-touchscreen,HP 215 G1 PC non-touchscreen, or HP Pavilion 11 Notebook PC non-touchscreen computer modelsonly. For procedures to replace the display assembly for the HP 210 G1 PC touchscreen, HP PavilionTouchSmart 11 Notebook PC, HP Pavilion 11 Notebook PC touchscreen, or the HP 215 G1 PCTouchSmart computer models, see Display assembly on page 53. For procedures to replace thedisplay assembly subcomponents for the HP 210 G1 PC non-touchscreen, HP 215 G1 PC non-touchscreen, or HP Pavilion 11 Notebook PC non-touchscreen computer, see Display assemblyon page 53 and then Display assembly subcomponents on page 56.

    Description Spare part number

    Display bezel:

    ● HP 210 G1 PC non-touchscreen computer models 761243-001

    ● HP 215 G1 PC non-touchscreen computer models 744179-001

    ● HP Pavilion 11 Notebook PC non-touchscreen computer models 756117-001

    Display panel, 11.6 inch (29.46 cm) flat display panel, HD WLED AG (1366 x 768) (3.6 mm)Standard Viewing Angle, non-touchscreen

    744182-001

    IMPORTANT: Make special note of each screw and screw lock size and location during removaland replacement

    Before removing the display panel, follow these steps:

    1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.

    2. Disconnect the power from the computer by unplugging the power cord from the computer.

    3. Disconnect all external devices from the computer.

    4. Remove the battery (see Battery on page 40).

    Component replacement procedures 49

  • Remove the display panel:

    1. Remove the plastic screw covers (1) and the two Phillips screws (2) that secure the displaybezel to the display assembly.

    2. Flex the inside edges of the left and right sides (1), and the top edge (2) of the display bezel untilthe top and sides of the bezel disengage from the display enclosure.

    3. Partially close the display cover, and position the computer with the hinges up.

    50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

  • 4. Using a thin, flat tool, disengage the hinge caps (1), and then use the tool to release the tabs (2)at the bottom of the display bezel.

    5. Open the display cover, and position the computer facing you.

    6. Remove the display bezel.

    Component replacement procedures 51

  • 7. Remove the four Phillips screws (1) and carefully move the display panel (2) to the keyboard.

    8. Release the adhesive tape (1) and disconnect the display panel cable connector (2).

    9. Remove the display panel.

    Reverse this procedure to replace the display panel.

    52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

  • Display assemblyNOTE: HP 210 G1 Notebook PC touchscreen, HP Pavilion TouchSmart 11 Notebook, HP Pavilion11 Notebook touchscreen, and HP 215 G1 Notebook PC touchscreen computer models are spared atthe display assembly only. The display assemblies for the HP 210 G1 Notebook PC non-touchscreen,HP 215 G1 Notebook PC non-touchscreen, and for HP Pavilion 11 Notebooks non-touchscreencomputer models are spared at the subcomponent-level only. For procedures to replace the displayassembly subcomponents for those non-touchscreen models, see Display assembly subcomponentson page 56.

    Description Spare part number

    11.6 inch (29.46 cm), SVA, LED touchscreen display assembly (includes webcam/microphonemodule and wireless antenna cables), for use with HP 210 G1 touchscreen computer models

    755303-001

    11.6 inch (29.46 cm), SVA, LED touchscreen display assembly (includes webcam/microphonemodule and wireless antenna cables), for use with HP Pavilion TouchSmart 11 Notebook, HPPavilion 11 Notebook touchscreen, or HP 215 G1 Notebook PC touchscreen computer models

    753948-001

    Before removing the display assembly, follow these steps:

    1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system.

    2. Disconnect the power from the computer by unplugging the power cord from the computer.

    3. Disconnect all external devices from the computer.

    4. Remove the battery (see Battery on page 40).

    5. Remove the service door (see Service door on page 41).

    Remove the display assembly:

    1. Remove the rear rubber feet (1).

    The rear rubber feet are included in the Rubber Feet Kit, spare part number 730888-001.

    2. Remove the two Phillips PM2.2×5.5 screws (2) that secure the rear corner covers tothe computer.

    Component replacement procedures 53

  • 3. Remove the left and right rear corner covers (3).

    The rear corner covers are included in the bottom cover spare part kit, spare part number730887-001 for touchscreen models, and spare part number 747750-001 for non-touchscreencomputer models.

    4. Disconnect the wireless antenna cables (1) from the WLAN module.

    5. Release the wireless antenna cables from the retention clips (2) and routing channel built intothe bottom cover.

    6. Disconnect the display panel cable (3) from the system board.

    54 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

  • 7. Release the display panel cable from the retention clips (4) and routing channel built into thebottom cover.

    8. Remove the four Phillips PM2.0×5.5 screws (1) and the two Phillips PM2.5×10.5 screws (2) thatsecure the display assembly to the computer.

    9. Open the display hinges (3) as far as they will open.

    10. Separate the display assembly (4) from the computer.

    Reverse this procedure to install the display assembly.

    Component replacement procedures 55

  • Display assembly subcomponentsNOTE: These procedures are for replacing the display assembly internal components for the HP210 G1 Notebook PC non-touchscreen, HP 215 G1 Notebook PC non-touchscreen, or HP Pavilion 11Notebooks non-touchscreen computer models only.

    Component Spare part number

    Antenna Kit (includes left and right wireless antenna cables and transceivers) 744177-001

    Display back cover 744178-001

    Display Hinge Kit (includes left and right hinges) 744181-001

    Display panel cable (includes webcam/microphone module cable) 744180-001

    Webcam/microphone module

    ● For use with HP Pavilion 11 Notebooks non-touchscreen computer models 750667-001

    ● For use with HP 210 G1 Notebook PC non-touchscreen or HP 215 G1Notebook PC non-touchscreen computer models

    754263-001

    Before removing the display assembly subcomponents, follow these steps:

    1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.

    2. Disconnect the power from the computer by unplugging the power cord from the computer.

    3. Disconnect all external devices from the computer.

    4. Remove the battery (see Battery on page 40).

    5. Remove the service door (see Service door on page 41).

    6. Remove the display panel (see Display panel on page 49).

    7. Remove the display assembly (see Display assembly on page 53).

    Remove the display assembly subcomponents:

    1. If it is necessary to replace the webcam/microphone module:

    a. Detach the webcam/microphone module (1) from the display back cover.

    56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

  • b. Disconnect the webcam/microphone module cable (2) from the webcam/microphonemodule. (The webcam/microphone module cable is part of the display panel cable.)

    2. If it is necessary to replace the hinges:

    a. Remove the six bottom screws (1) from the display hinges.

    b. Remove the hinges (2) from the display enclosure.