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www.michellebowden.com.au How to Present Magazine MAY 2015 1 MAY 2015 IN THIS ISSUE Australian Keynote SPEAKER OF THE YEAR Michael McQueen shares his tips for presenting 9 Things CONFIDENT people NEVER do SUCCESS Stories What are you doing to make life better? 3 Steps to Killer Visual Aids Why are relationships so important? PERSUASION tips What NOT TO DO! The SPEED of the leader is the speed of the gang Icebreakers to open with a BANG www.michellebowden.com.au PLUS: FREE book giveaway

How to Present Magazine May 2015

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A magazine full of tips and techniques for improving presentation skills, public speaking and general business communication.

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MAY 2015

IN THIS ISSUE

Australian Keynote SPEAKER OF THE YEAR Michael McQueen shares his tips for presenting 9 Things CONFIDENT people NEVER do SUCCESS Stories What are you doing to make life better? 3 Steps to Killer Visual Aids Why are relationships so important? PERSUASION tips What NOT TO DO! The SPEED of the leader is the speed of the gang Icebreakers to open with a BANG

www.michellebowden.com.au

PLUS: FREE book giveaway

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Michelle’sUpdate

Welcome to the May issue of How to Present - this issue is packed with articles that will assist you to present with greater confidence and influence at work.

A HUGE ‘snaps’ kind of welcome this month to Wealth Enhancers, Nulon, Business Rejuvenators, Cancer Institute, NSW Department of Justice, and Hasbro.

And welcome back to Roads and Maritime Services, Group Training Association NSW & ACT, MYOB and Estee Lauder! You’ll see some terrific photos in the back of this edition!

My world famous Persuasive Presentation Skills Masterclass is nearly full for May. If you are thinking of coming along please don’t delay. Register today to be sure you can attend on the date you prefer. Visit my website.

Michael McQueen is on our cover this month. Michael has just won speaker of the year! A massive congratulations to him - much deserved. I was one of the people who nominated him because he is fantastic! I know you’ll enjoy reading his tips for presenting.

PLUS in this edition I will help you with my Top Tips for Effective Business Presenting and Icebreakers to open with a BANG! Plus our regular features on What NOT to do, Persuasion Tips and Conference Speaking Tips. Kriss Flegg will help you with the 3 Steps for Killer Visual Aids.

Kathryn Orford helps you with the 9 Things Confident People NEVER do, David Penglase asks What are You Doing to Make Life Better? and Ken Warren explains Why Relationshops are so Important. Plus read some inspiring presentation Success Stories.

So grab yourself a ’cuppa’, put your feet up and have a read! And most importantly, make sure you put the invaluable advice into immediate action so you see some fast results. Happy Presenting!

DIARYDATES

PERSUASIVE PRESENTATION SKILLS MASTERCLASS (2-day Public Program)

SYDNEY 2014 May 19-20 June 9-10 July 21-22 August 18-19 September 15-16

To register or chat about your specific needs please email: [email protected]

WHO IS MICHELLE BOWDEN?

Michelle is an expert in persuasive presentation skills in business. She has run her 2-day Persuasive Presentation Skills Masterclass over 700 times with more than 7000 people and she’s been nominated for Educator of the Year for 7 years running.

Michelle is one of only 35 Australian females who is a Certified Speaking Professional - the highest designation for speakers in the world. For a list of Michelle’s clients please go to: www.michellebowden.com.au

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Michelle Bowden’s Proven Presentation System

Do you get nervous when presenting at work?

Do you want to showcase your knowledge, influence people and accelerate your career?

Would you like to learn the secrets of successful speaking, communicating and presenting?

How to Present reveals how you can be a confident, clear and influential presenter every time. Presentation skills expert Michelle Bowden shares her internationally proven 13-step system to exceptional presenting, starting with analysis (plan what you would like to achieve), then design (put your presentation together) and delivery (communicate your message for results).

Whether you’re presenting or speaking to one person or thousands, this is the essential guide to becoming an outstanding presenter.

The ultimate guide to presenting your ideas and influencing people using techniques that actually work

There is no other book on the market like this that will take you step-by-step through the process of successful presenting.— Steve Weston, Managing Director of Retail Lending, UK Retail and Business Banking division, Barclays

How to Present will help you:

• Maximise your impact in meetings,  conferences and conversations

• Manage your nerves so you feel   calm and confident

• Engage your audience and master the art of persuasion

• Deliver your message clearly and with authority

• Command attention and achieve your goals!

RRP AUD $27.95, NZD $31.99 | Available in print and ebook formats

Buy it now!Purchase your copy here

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JASMINE MARQUEZ SALES AND EDUCATION EXECUTIVE CLINIQUE

I’ve held various roles with Clinique from Consultant, to Counter Manager and now my current role: Sales & Education Executive. I manage 17 stores in my zone, consisting of Myer, David Jones and Pharmacies. I have 33 direct reports who I work with on a daily basis to drive sales and provide coaching to them.

What kind of presenting do you do at work?

In my role, I do a lot of new season strategy presentations to the retailers showcasing our new product launches. These are usually to one or two retail managers each time. I have 17 stores in my zone and have to present to all 17 accounts every 6 months. I’m also involved in negotiations with these stores on a weekly basis, which in some ways is a form of

presenting. Every once in a while, I’m also involved in group presentations to our Counter teams.What prompted you to attend Michelle's Persuasive Presentation Skills program?

I was enrolled in the program through work. I had heard great feedback from colleagues who attended the program and was  excited to be involved. I am extremely glad to have been given the opportunity.How did Michelle's program change your attitude to presenting in business? 

I definitely have greater confidence now. I love having a very specific structure to refer to when putting a presentation together. I feel better prepared and better able to get my message across clearly. Shifting my thinking away from how I feel to focusing on the audience definitely helps with the nerves. As Michelle said, “It’s not about you, it’s about the audience”.  What outcomes have you achieved from improving your presentation skills?

I  love that I have a greater sense of confidence knowing that I am always fully prepared, whether it’s for a one-on-one meeting or in front of a group. I also love the time that I save having a structure to fol low. Preparing for a presentation is so much quicker and easier now!

SUCCESS STORIES!

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In what ways have your presentation skills improved since completing Michelle's training?  

I have had a few negotiations with retail managers since Michelle’s program. I used the 13 step structure to prepare prior to the meetings and I’m happy to report that the outcome I wanted was achieved in all negotiations.What were your top three take aways from Michelle's program? 

1.       It’s not about you, it’s about the audience2.       13 Steps3.       Storyboarding

SUCCESS STORIES! (CONT.)

Here are 3 important considerations to get you started on preparing killer visual aids.

Include VisualsIncorporating visual aids into your presentation is the most effective way to make your m e s s a g e m e m o r a b l e . A c c o r d i n g t o developmental molecular biologist Dr John Medina in his book ‘Brain Rules’, we are incredible at remembering images. Hear a piece of information, and three days later you’ll only remember 10% of it. Add a picture and you’ll remember 65%.

Relevance Make sure to use your visuals wisely – only use relevant images that support your ideas and act as proof points. Using too many visuals or unrelated ones will only distract your audience and deter their attention from your ideas.

PracticeMany people spend too much time writing their presentation and don’t save any time for

practice and refinement. Use the practice session to rehearse the way you’ll use your visual aids. You will feel far more confident and natural during your presentation if you have already run through it.

Kris Flegg spent 10 years as a banker delivering pitches and presentations. He is now an Officially Accredited Prezi expert who runs Prezi Training.

3 STEPS FOR KILLER VISUAL AIDSBY KRISS FLEGG

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Here are 10 public speaking tips to help you so that the next time you speak you do an excellent job and feel great!

1. Pay attention to logistics. Set-up your room properly, know how to use the microphone and the PowerPoint.

2. Analyse your audience. Make sure everything you say and do is completely in line with what your audience needs to see and hear so they change their thinking or behaviour.

3. Rehearse. There is no substitute for rehearsing parts of your speech over and over until the words flow easily. But don’t rote learn it – your brain won’t handle it.

4. Be funny. Public speaking provides you with the chance to entertain your audience. Find something that they genuinely find amusing and link it to your content.

5. Manage difficult audience behaviour. There are lots of things you can do to facilitate the group dynamics in a positive way to support the individuals whilst maintaining the good of the group.

6. Be yourself and let them ‘know’ you. Create rapport by telling your audience a bit about yourself. My audiences love to know I have three daughters! NOTE: Always make sure that your personal details link to your content – otherwise it’s a story for the sake of a story.

7. Feel it. What do you want your audience to feel? Make sure you feel it too! Want them to feel confident in you and your message? Then you must feel confident too!

8. Use props or slides that help you make your point. Slides should reinforce your three key messages and help keep it interesting.

9. Bring solutions. If you’ve researched your audience well, it should be easy to bring needs-based solutions to their problems. People listen to speakers who can solve their problems!

10. Call your audience to action. What do you want them to ‘do’ with your information?  Make sure you are explicit about this – so people know exactly how to change as a result of your message.

Please contact me with your presentation stories. I’d love to hear from you! Happy Presenting! www.michellebowden.com.au

10 TIPS FOR EFFECTIVE BUSINESS PRESENTINGBY MICHELLE BOWDEN

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9 THINGS CONFIDENT PEOPLE NEVER DOIf you’re like me perhaps something happened to rob you of your confidence? Or maybe you’ve never felt confident? Wherever you’re at, the great news is that confidence is a learned skill. Confidence can be acquired at any age or stage of life. Contrary to popular belief, people aren’t born confident. Confident people learn to be confident, and so can you!

Confidence leaves clues. And there’s a huge difference between feeling confident and acting cocky. People exhibiting cocky mannerisms are usually far from confident. They just have a well oiled act or persona they show the world when in fact underneath their persona they probably feel far from confident.

In this article today I’m referring to authentic confidence which starts on the inside and radiates out. I’ve compiled a list of a few things you should STOP doing immediately:

Playing the ‘compare and despair’ game. Confident people only look to others for inspiration. Inspiration to develop a skill, develop a mindset, improve themselves in some way, vo¬ø≥ersus compar ing themselves and feeling not good enough or inadequate.

Giving the inner critic permission to run the show. You may  think you’re the only one with an inner critic that puts you down and tells you you’re  not pretty enough, handsome enough, clever enough etc….. but we ALL have one. It’s what we do with it that can have a MASSIVE impact on our self esteem, self worth and self confidence. Confident people have learnt to reprogram their inner critic and you can too!

 Dwell on past mistakes. Confident people understand that making mistakes is the

most natural, quick way to learn valuable l ife lessons. So instead of beating themselves up for making mistakes, they focus on getting the lesson. They work out what they need to do differently next time, adjust their sails, and get on with it.

Rent out valuable brain space to fear. Let’s just de-bunk a myth once and for all. Confident people still feel fear. They just handle it differently to most people. Instead of allowing it to hold them back, they use it to catapult them forward. Have you heard the saying “feel the fear and do it anyway.” They transform their fear and turn it into positive energy.

Allow what others think of them to dictate how they live their lives. They understand that not everyone is going to like them, agree with them, support them in achieving their goals etc…. Confident people don’t need other people’s approval to tell them they’re good enough.

Being a people pleaser. When we say yes to someone when we’d really prefer to say no, its usually being driven by a fear. What will they think of me if I say no? Will they be offended? Will they stop inviting me? Confident people are capable of saying no

BY KATHRYN ORFORD

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9 THINGS CONFIDENT PEOPLE NEVER DO (CONT.)

Don’t ask questions for fear of what others will think. Confident people are comfortable asking questions. They understand they’re never going to have all the answers. They realise its not a reflection of their intelligence. They have the confidence to ask for help in areas where they lack expertise or don’t understand.

Allow others to burst their balloon. Confident people often take risks that others would never dare to take. This leaves confident people open to criticism. The people who are usually the most vocal critics are those who allow fear to dictate what they can and can’t achieve. So when they see someone striving for something they’d never have the courage to do, they feel a need to pull them down to their level ~ so they feel more comfortable. In Australia we refer to it as the ‘Tall Poppy Syndrome’. Its used to describe a social phenomenon in which people of genuine merit are resented, attacked, cut down, or criticised because their talents or achievements elevate them above or distinguish them from their peers. In the US its known as ‘Crab mentality’. The metaphor refers to a pot of crabs. Individually, the crabs could easily escape from the pot, but instead, they grab at each other in a useless “king of the hill competition” which prevents any from escaping and ensures their collective

demise. And is fueled by the belief “if I can’t have it, neither can you.” Someone with confidence sees this type of behaviour for what it really is, and never allows ‘dream busters’ to rain on their parade, or stop them from striving for something or feeling confident about their accomplishments.

To end, I’d like to share with you what self confidence really is:

Confidence is a feeling – an inner fire and an outer radiance, a basic satisfaction with what one is, plus a reaching out to become more. Confidence isn’t something a few people are born with and others are not. It’s an acquired characteristic.

www.theconfidencecoach.net

TESTIMONIAL about Michelle’s training:

"I often find ‘soft skill’ sessions a little tedious. However Michelle’s session was refreshing in its honesty and utility. The tools she provides are simple, structured processes that will certainly give me a clear format in presentation analysis and preparation going forward; and her energy was unsurpassed. Thank you." 

For more information on Michelle’s coaching or training please go to www.michellebowden.com.au

JOSHUA GARTON, GROUP FUNCTIONS FINANCE, BHP BILLITON

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CONFERENCE SPEAKING TIP #4 BY MICHELLE BOWDEN

TESTIMONIAL about Michelle’s training:

“Excellent, engaging and motivating program! Best presenting course I have been on. I loved the tips to becoming more persuasive, Michelle’s enthusiasm and the tools supplied.”

For more information on Michelle’s keynote speaking go to www.michellebowden.com.au

FROM DIANNE HO, GROUP SALES MANAGER, SEVEN

If you are going to be presenting at a conference soon it’s important you make it as easy as possible for yourself and the people organising the event.  Here are some tips to make your life easy:

Make a checklist of all the things that need to be done 1 month, 1 week and 1 day before the event. Tick the boxes as you complete the tasks. 

Send your informat ion . Your photo, presentation title and bio, plus your AV/lighting/staging requirements. Don’t wait for the organiser to chase you, they are busy and will be grateful to you for being pro-active.

Write an introduction. Email it to the organiser and also print it out and take it with you. Make it fun and focussed more on your message than on you.

Take your presentation slides. Take it on a USB, and name it with YOUR name. Not just the conference name. It’s a good idea to delete other files on the USB to avoid confusion.

Arrive in the conference room early.

Find out what has happened before your presentation and what will be happening afterwards so you can refer to it.

Things to remember when on the stage…

Don’t say, “I’ll get to that in a few minutes”, or “I’ll speak about that later in my talk”.Don’t read your slides - your audience can read.Don’t use someone else’s material without attribution to the original source.

Do make the organiser look good. If authentic, praise them from the stage.Do acknowledge the time remaining signs held up at the back of the room (or elsewhere) with a nod. And finally, make sure you know the ac tua l fin ish t ime and length o f presentation, so you finish on time no matter what!

www.michellebowden.com.au

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WHAT ARE YOU DOING TO MAKE LIFE BETTER?BY DAVID PENGLASEHow can you make life better for yourself and for others who you impact thought your various life roles?

I think this is a really important question, and it’s one that I am investing a considerable amount of time this year in my Master Degree in Applied Positive Psychology.

In this post I want to share with you 4 contextual questions that you can apply to any given situation, work or social, to help identify what you might need to start, stop or continue doing to make life better for you and for others. I’ve developed these questions based on The LIFE Model (Layered Integrated Framework Example) by Lomas, Hefferon & Ivtzan (2014). My adapted version of The LIFE Model (which itself is based on the work of American philosopher Ken Wilber’s Integral Framework) is divided into 4 quadrants… The Mind, The Body, Relationships and Society… and I know in this post, the model and questions are difficult to read, so I will provide more detail to help you below:

The key to these four quadrants is highlighting how positive psychology is far more than simply looking at positive emotions and ‘happiology’.The way to use these 4 Contextual Questions To Make Life Better, is to focus on one specific contextual situation that’s happening in your life at the moment, and then to ask… With this situation… (and then follow with each of the four contextual questions).

So for example, if you’re facing a particular problem at work, you might start with the ‘Mind’ quadrant and ask “With this work problem, how is what I am thinking and feeling impacting my opportunity to make life better for me and for others I impact in my life roles?”For the ‘Body’ quadrant you would ask “With this work problem, how is my nutrition, exercise and state of physical health impacting my opportunity to make life better for me and for others I impact in my life roles?”For the ‘Relationship’ quadrant you would ask “With this work problem, how are the quality of my relationships impacting my opportunity to make life better for me and for others I impact in my life roles?”And for the ‘Society’ quadrant you would ask “With this work problem, how are the systems, structures and realities of the society and

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WHAT ARE YOU DOING TO MAKE LIFE BETTER?

environment within which I live impacting my opportunity to make life better for me and for others I impact in my life?”

Sure, these are big questions … but it’s the big questions we need to ask to get beyond the

‘noise’ and habitual thinking that is often created in the fast paced, high demand, keep up with the Joneses world we live in.

I hope you gain value from thinking about and applying this model and would certainly welcome any feedback or experiences you m i g h t h a v e i n d o i n g s o . www.intentionomics.com

PERSUASION TIP #5

Use social Influence. Take time to understand and apply Cialdini’s six principles of social influence.

1. Social Proof – we look to what others do to guide our behaviour.2. Reciprocity – we feel obligated to return favours performed for us.3. Commitment and Consistency – we want to act consistently with our commitments and values.4. Authority – we look to experts to show us the way.5. Scarcity – the less available the resource, the more we want it.6. Liking – the more we like people the more we want to say yes to them.

www.michellebowden.com.au

BY MICHELLE BOWDEN

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WHY ARE RELATIONSHIPS SO IMPORTANT?Mum would often tell us about how she met my father as teenagers at the Sandgate pool and what a show-off he was on the diving board. They went separate ways as adults, married other people, but reconnected later in their lives. 

Mum often spoke about Dad’s great sense of fun and sil l iness, what she called his ‘ratbaggery’. I recall  stories of Dad chasing his building apprentices around with a full ‘dunny’ can from the onsite toilet. He would also have water fights with mum where the garden hose would come into the house. He was still a bit of a show-off, singing ‘Danny Boy’ whenever requested. And he loved his family. I remember fondly his wrestling games, how hard he worked for us, and how well he kept in touch with his extended family as well.

The nine years that Bob and Ethel had together wasn't very long. But they were happy ones. I have some lovely memories of our holidays at Cotton Tree Caravan Park, not far from where I currently live. 

When dad died at the age of 42, he was way too young. His loss had a profound effect on my family. Poor mum developed facial palsy and depression. For a number of years, she found it hard to keep on living. She said the only thing that kept her going was her children. Dad also had a huge impact on my life. In some ways, he still does. At times, I wonder whether I inherited his and Mum’s strong need for connection. Some would say I have definitely inherited his ratbaggery and show-off tendencies. 

There is nothing quite like suffering to produce empathy for others. No doubt his loss had something to do with me spending much of my life as a relationship counsellor. His loss also

gave me a great appreciation of the importance of relationships and how life is too short to be consumed by ongoing difficulties with others. 

So, why are relationships so important?

1. Relationships serve our survival. There is no doubt that human beings are social animals. Our ability to support and provide for each other has ensured our survival as a species. And in families that function well, they protect and help children become the best they can be, and provide and support for each other. Apparently, relationships are even more important for men’s survival. Men who are in a committed relationship tend to have a longer life. My wife, Christy, would say she has extended my life by at least ten years through ensuring that I eat better. Even at the friendship level, we tend to look out for each other. As a road cyclist, I can vouch for how my cycling mates look out for each other when dealing with dangers on the road.

2. Relationships meet a basic human need. Psychiatrist, William Glasser, says that all human beings have a psychological need for connection – for closeness with family and friends, to be heard and understood, for touch, and to fit in and belong.  Glasser says that while

BY KEN WARREN

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WHY ARE RELATIONSHIPS SO IMPORTANT? (CONT.)

all human beings have this need, some people have a very strong need for connection. When this need is well-met, we tend to be happier. There are other needs, of course, but this need for connection is fundamental to being human. 

3. Relationships enhance our resilience. Our ability to deal with adversity is certainly enhanced when we have suppor t i ve relationships around us. No one is made to suffer alone. People dealing with challenges in their personal or work life will often say that it was supportive relationships with their colleagues that got them through their challenges.  People who are more engaged with others in their community through a common faith, interest in their community, or shared interest in sport, for example, not only have fewer  mental health problems, but cope better with major losses, natural disasters, and other adversities. 

4.Positive relationships improve our well-being. I often think that one of the smart things I have done in my life is surround myself with good people, who think that I am wonderful, despite my flaws. The more we connect with people who love us, who make us laugh, or help us to feel good about ourselves, the better our well-being.  Even people who are happy in quite stressful workplaces will say it is not so much the absence of the challenges that contribute to their well-being, but good re lat ionsh ips wi th the i r manager and colleagues.  And, of course, when we have ongoing conflicted relationships, either at home or work, this is a sure-fire recipe for misery. Although relationships are the primary source of our well-being, they are also the primary cause of our misery.

5. Good relationships help teams to function well. The better the relationship with your manager and colleagues, the easier it tends to become to fit in to their way of working, raise concerns and work through difficulties, and

cooperate with changes that need to be made. Good relationships + high trust = greater cooperation with change. In high-performing teams, people will often say they also feel genuinely cared for by their colleagues or that they have a very good friendship with someone at work. You can’t be friends with everyone, of course, but we can at least learn how to work in more easily with the different personalities on our team. 

6.Relationships help us to learn. We know that people learn in different ways. For some, their primary learning mode is visual or tactile. Others learn through relationships - the example that others set through their behaviour or conversations that give them new insights. Many people learn well through mentoring or b e i n g a l i g n e d w i t h c o l l e a g u e s w i t h complementary strengths. For many people, learning is best caught, than taught. It is one thing for management to talk about embracing change. But it is much more powerful when they are setting the example with their behaviour. 

7.Relationships give us a sense of meaning. Why do you do the work that you do? What motivates you to get up and deal with the challenges of each day?  I don’t think my mum was alone in keeping on going for the sake of her children. Others say that what drives them is to help others in some way. 

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WHY ARE RELATIONSHIPS SO IMPORTANT? (CONT.)

I remember an old manager of mine saying to me that there is no such thing as altruism. That when we help others we get a greater sense of fulfilment and purpose in our life.

Sometimes we act as if our work is the most important thing in our life. Or that material possessions are what makes us happy. Or that connecting with our smart phone is more

important then connecting with our family and friends. 

Jobs change or careers end. Material possessions wear out or lose their novelty. We move our focus from one obsession to the next.

My mum used to say that a life well-lived is shown by the amount of love that is left behind.  Ultimately, it all comes down to relationships. All we really have is each other.

Ken Warren BA, M  Soc  Sc,  CSP  i s a Relationships Specialist who helps teams to perform at their very best.Through his enjoyable and interactive speaking programs, Ken will help your people to: • Build even stronger, more positive and productive teams • Handle difficult conversations in a more confident and positive way • Enhance their resilience and well-being at work C h e c k o u t a l l o f h i s f r e e r e s o u r c e s through www.positivepeoplesolutions.com.au 

WHAT NOT TO DO #3BY MICHELLE BOWDEN

Welcome to What NOT to do! This segment is dedicated to remind you of all the funny little

habits that you should get rid of immediately.

Don’t bring your personal dramas and grumpy pants to the stage! Remember to ask yourself: ‘What do I want my audience to feel?’, then make sure you feel it too. No one wants to listen to a ‘cup is half empty’, ‘downer’, ‘negative’ person with personal issues!

Remember, you have a choice about how you show up. You are ultimately in control of your feelings and emotions. Do your therapy in private, not with an audience.

Happy Presenting!

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USING ICEBREAKERS TO START WITH A BANG!BY MICHELLE BOWDEN

Certainly some public speakers and business presenters prefer to begin their presentations with an icebreaker. And it’s a fact that icebreakers can be very effect ive to open a presention in many situations. As with anything to do with speaking in public, you should consider your audience’s needs when deciding whether an icebreaker will be an effective opening for your presentation. A poorly scripted or poorly executed icebreaker can make it difficult for you to build rapport.

What is an icebreaker?

An icebreaker can be a joke, interesting fact, figure or statistic that you deliver in your first 30 seconds to help your audience sit up and take notice of what you have to say. It’s called the icebreaker because its job is to ‘break the ice’.

What are some examples o f good icebreakers? Here is an example of a good icebreaker:

‘One in six people in Australia claim they are bullied. My name is (name) and I’m here today to help you understand the impact of your cultural footprint on your organisation.’

The general pattern of an icebreaker is to:

1. Deliver an interesting fact, figure or statistic.

2. Announce your name or welcome the audience.

3. Tell the audience what you are there to talk about or what they will achieve from being in your presentation.

What do I need to know about delivering an effective icebreaker?

Here are some key points for delivering icebreakers effectively:

Icebreakers are delivered before you introduce yourself.They must link to the content of your presentation.T h e y m u s t b e d e l i v e r e d i n a conversational way, or you’ll look like you’ve been reading a presentation skills magazine!Only use humour where appropriate. If you are not sure about certain humour be sure to reflect on your audience and their style, then you’ll know if it’s appropriate or not.

Tip: Icebreakers can be a very effective way to begin a presentation. You may also have realised that some icebreakers don’t always build rapport. In fact, some icebreakers actually break rapport with your audience. So be careful. If you decide to use an icebreaker make sure you use it wisely. Happy Presenting! www.michellebowden.com.au

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CONFIDENT SPEAKING VOCALS–AUDIOA confident, persuasive speaking voice lies within you!

Many of us know someone who has a strong, rich, resonant voice. Maybe it’s an actor like Sean Connery or Cate Blanchett.

At some point you may have found yourself wishing that you could enhance your vocal quality and projection so you were more compelling, influential and persuasive when speaking in meetings, persuading your manager, or selling to your clients.

Well you know it’s possible, and it’s easy! Creating a rich, resonant influential voice is all about warming up your voice, and this CD will take you through the warm-ups that actually work one by one. Enjoy!

EXCEPTIONAL PRESENTATION DESIGN–DVDYou can design an exceptional presentation in a minimum amount of time!

Imagine how helpful it would be if you could have your very own coach taking you through the design process for an exceptional presentation. That’s exactly what this DVD is for!

If you have a presentation to write, simply play this DVD and Michelle Bowden will coach you through the design of an exceptional presentation from beginning to end. It couldn’t be simpler!

An ideal accompaniment to Michelle’s book How to Present, you’ll be reminded how to identify the purpose of your presentation, analyse your audience and design a powerful message that influences your audience to change their thinking and/or behaviour using techniques that actually work!

www.michellebowden.com.au

HOW TO PRESENT–TIPS FROM THE MASTERS–AUDIO SERIESFast-track your presentation and speaking skills success by discovering the presentation secrets of 14 of Australia’s top conference keynote presenters.

What would be possible for your career and income if you absorbed the wisdom of Australia’s top speaking professionals and could learn from their tips and their mistakes? Well, now you can in this series of insightful interviews by Australia’s #1 Presentation Skills Expert–Michelle Bowden. Learn critical presentation tips from the amazing: Amanda Gore, Lisa McInnes-Smith, Glenn Capelli, Alan Parker, Siimon Reynolds, Rodney Marks, Sam Cawthorn, Marty Wilson, Terry Hawkins, Dale Beaumont, Catherine DeVrye, David Penglase, Avril Henry and Bruce Sullivan.

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TIPS FROM A PROFESSIONAL SPEAKER MICHAEL MCQUEEN PROFESSIONAL SPEAKER

Michael McQueen is a multi award-winning speaker, social researcher and bestselling author. Michael’s latest book Winning the Battle for Relevance is a landmark title that explores why even the greatest businesses and institutions become obsolete and how others can avoid their fate. Having spoken to over 260,000 people across 5 continents since 2004, Michael is known for his engaging, entertaining and practical conference presentations. He has shared the stage with some of the biggest names in the business including Bill Gates, Whoopi Goldberg and Larry King. In 2015, Michael was named Australian Keynote Speaker of the Year and was inducted into the Speakers Hall of Fame.

Here are Michael’s tips for professional speakers:

Pick a lane - Being an expert in an industry or topic area is a must. You can't be all things to all people and if you are selling yourself as an expert at lots of things you are unlikely to be seen as a true expert in anything.

Beware the 'Imitation Game' - Emulate what makes other speakers effective but avoid the trap of imitating them. In speaking as in fine art, people will rarely pay top dollar for a copy but they just may for a high-quality original.

Be clear on your non-negotiables - As you change and evolve as a speaker, make sure you never compromise on the values and

principles such as integrity that should never change.

Never pre-judge an audience - You never know who is in the room when you present. Sometimes you'll make the biggest impact with a small group or even with one individual so don't judge the value of an audience by it's size or the titles of the attendees.

Develop a long-term mindset - Building a strong speaking brand and a profitable speaking business takes time. Build solid foundations and beware of shortcuts that may cost you in the long run.

Invest in the art-form - While you need to always be 'you' on stage, there is always a role for becoming more effective at amplifying the 'you' audiences see. Continually developing your vocal, movement and storytelling skills is a must.

Don't be a lone wolf - Speaking can be a lonely business so make sure you find a group of running mates who can keep you sharp and accountable. The National Speakers Association is the best place I've found for this.

Never assume - Don't fall into the trap of assuming clients will be prepared so take extras of anything you'll need at a live event such as AV connectors and speaker introductions.

Beware the intoxicating effects of success - As your star rises, be careful to stay humble and approachable. Reputations take decades to build in the speaking industry and minutes to lose especially when egos become involved.

Celebrate the wins - We can easily get so busy running from event to event that we don't take the time to celebrate and commemorate progress along the way.

michaelmcqueen.net

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Ever felt you're juggling so many things you can't possibly be doing a good job of any of them? Then this book is for you. Little Wins for Working Women is a treasure chest of inspiration, insights and practical strategies that give women the confidence to overcome their everyday challenges. With a foreword by Anna McPhee (Equal Opportunity for Women in the Workplace Agency), it's an ideal desk-top companion for any woman and makes a perfect gift.To claim your very own copy of LITTLE WINS FOR WORKING WOMEN in time for Mother’s Day be one of the first 5 to email [email protected] with the words ‘Little Wins for Working Women’ in the subject line.

FREE BOOK GIVE AWAY BY JEN DALITZ

A s t h e l e a d e r ( o f t h e organisation, team or group) you are the pace setter. You are the one that others take their lead from. Are you currently on ‘slo mo’, fast forward or paused?

Cosmetics legend Mary  Kay Ash, founder of the Mary Kay brand, said "the speed of the leader is the speed of the gang". The point she was m a k i n g w a s  t h a t t h e leader  sets the tone for the organisation. They are the one that must drive others towards the goals and ultimately the vision of the organisation.

Leaders should be bold, decisive and have a sense of urgency, but I want to sound a warning about speed. Not having a vision or a plan for how to get there can make some appear to be going fast but all they are really doing is behaving chaotically and randomly. This should

not be mistaken for determined progress towards a clear, shared vision.

Leaders should be aware that their team members are observing their speed, their direction and their determination.

How fast are you going now?www.licencetolead.com.au

THE SPEED OF THE LEADER IS THE SPEED OF THE GANG! BY GREG MOWBRAY

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TESTIMONIAL about Michelle’s training:

Thank you so much for the 2 days. I thoroughly enjoyed every minute of the program. You are an engaging, intelligent and inspiring woman. I didn’t know what to expect prior to attending and walked out of the 2 days with an increased level of confidence and feeling fully equipped with tools that are both necessary and important for every day at work as well as in my personal life. You made the content easy to understand and Fun. Thank You!

For more information on Michelle’s coaching or training go to www.michellebowden.com.au

JASMINE MARQUEZ SALES AND EDUCATION EXECUTIVE, CLINIQUE

IS IT TIME YOU IMPROVED YOUR PRESENTATION SKILLS? COME JOIN ME!Dramatically improve the w a y y o u p r e s e n t a n d influence. Attend one of my Persuasive Presentation Skills Masterclasses in 2014 and change your life!

Seriously, it’s a life changing experience!

Risk free - 100% money-back guarantee.

Endorsed by thousands of people from over a hundred corporations around Australia.

I n t e r a c t i v e a n d personalised.

Faci l i tated by Michel le Bowden who has over 20 years e x p e r i e n c e r u n n i n g h e r programs and who has been nominated for Educator of the Year for the last 4 years.

A b s o r b y o u r s e l f i n a generative and experiential approach. Learn something then practice, then learn something then practice…

Group sizes are limited to only 10 people per program.

Risk free approach to a subject most people find ‘daunting’!

Plenty of time for you to get personal one-on-one time with Michelle’s during the program.

Address your specific, personal needs.

Lea r n i ng w i t h l o t s o f laughter.

Techniques are embedded s o y o u re m e m b e r t h e m decades later.

SYDNEY: MAY 19-20 JUNE 9-10 JULY 21-22 AUGUST 18-19 SEPTEMBER 15-16 OCTOBER 13-14

To chat about your specific needs or rece ive more information please email Michelle: [email protected]

There’s no need for you to fear public speaking. Please don’t

miss a career opportunity ever again because you couldn’t speak up! Anyone can be an

exceptional presenter in business - 100% guaranteed.

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CD OF THE MONTH Thinking of improving your

presentation skills but don’t want to go on a training program? You need to grab a copy of How to Present - Tips from the Master. Tips from 14 of Australia’s top

public speakers. Go to my website

LUSCIOUS LIPS A luxuriously complex and

comforting lip balm bursting with all-natural vanilla. Couple that with

moisturising Shea Butter and soothing Vitamin E, and you’ve got a true treat for happy lips. http://www.burtsbees.com.au/

BEAUTY Six creamy, full-coverage shades of matte lip colour in a modern crayon

for truly beautiful lip colour from Bert’s Bees. Lightweight moisture for a comfortable, everyday wear formula infused with Shea Butter,

Kendi Oil, and Jojoba Oil. It's colour that truly cares for your lips!

MICHELLELOVES...

Here are some of my favourite things for you

YUM! Mr Miyagi: Nori Taco, Sashimi,

Fried Chicken, Scallop Pancake, Pork Slider, Black Pig Gyoza, Miagi Friedchicken, Chicken

Wings. Too good to be true! Visit 99 Chapel Street, Windsor,

Victoria. YUM!

STYLE Chair upholstery & design is their speciality. Your chairs

deserve to look their best and I Love My Chair will design, repair

& upholster them. They sell fabulous chairs too! ilovemychair.com.au

TEAM BUILDING Signorelli Gastronomia, Pyrmont.

An Italian restaurant incorporating a food store, pizzeria, wine and

cheese room, and cooking school - ideal for team building. 

BEAUTY MAC Phlox Garden limited edition fluidline eye-liner gel. Perfect for

anyone with green eyes!

BOOK OF THE MONTH

OK, I know it’s MY book! If you are serious about really improving your business presentation skills then you need this book. Go to

my website

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