How to Locate Recommended Training

How to Locate Recommended Training

2/13/2020

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How to Locate Recommended Training - Overview

Important Notice: You must be logged into the Partner Portal for all links and references contained within this deck to function properly.

This guide is designed to assist you in locating the

training courses and packages referenced in the

Recommended Training section of the Services

Delivery Enablement Matrix product-specific

requirements pages.

The instructions assume you are logged in to the Partner

Portal, have access to the product-specific requirements

pages on the Services Delivery Enablement Matrix and

can access the Partner Academy.

The following items will be covered:

• Competency-Aligned Training Packages

• Skills Maintenance Courses

• Additional Learning Courses

For each item, instructions will be provided for both

searching for the courses/packages via the Partner

Academy as well as accessing courses/packages via the

On-Demand Learning Center (ODLC).

https://www.dellemc.com/partner/en-us/partner/partner.htm

https://www.dellemc.com/partner/en-us/auth/services/delivering-services.htm#accordion0

https://www.dellemc.com/partner/en-us/auth/training-and-competencies.htm#accordion0


On-Demand Learning Center (ODLC) & Purchase Options Information

While this guide provides instructions for locating training courses and packages, it does not

include purchase instructions as these may vary by partner and region; however, please refer

to the details below for On-Demand Learning Center (ODLC) and Purchase Options

information.

• If you are not currently a user of the Competency-Aligned Training Plans available via the

On-Demand Learning Center (ODLC) and would like more information, please review the

Service Delivery On-Demand Training Guide for purchase, activation and access

information.

• For additional purchase options and details, please visit the Purchase Options page.

Otherwise, please contact your Partner Account Manager or sales team for assistance.

https://education.dellemc.com/content/dam/dell-emc/odlc/On%20Demand%20Learning%20Center%20Tutorials.pdf

https://education.dellemc.com/content/emc/en-us/home/training/purchase-options.html


Accessing the Partner Academy

• From the Partner

Portal, click on the

Training menu

option.

• Click on Enter the

Partner Academy

• If prompted, select

preferences and click

on Go.

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https://www.dellemc.com/partner/en-us/partner/partner.htm


Partner Academy Key Reference Areas

• Once in the Partner

Academy, there are

two key areas we will

reference in this

deck:

• My Account

• Keyword Search


Accessing Courses/Packages via the ODLC


Accessing Courses/Packages via the ODLC

This section will provide instructions on accessing courses and

packages listed on the Services Delivery Enablement Matrix product-

specific requirements pages using the Competency-Aligned Training

Plans available via the On-Demand Learning Center (ODLC).

If you are not currently a user of the Competency-Aligned Training Plans

available via the ODLC and would like more information, please review the

Service Delivery On-Demand Training Guide for purchase, activation and

access information.

Otherwise, please proceed to the section of the deck titled:

Searching for Courses/Packages via the Partner Academy



Accessing the ODLC• From the Partner Academy, click on the My Account menu

option

• Select My ODLC from the drop-down menu

• Select your Competency-Aligned Training Plan ODLC from the

pop-up window (ex: All Competency Aligned Training Plan FY21)

• Refer to the instructions provided for your ODLC and

select your On-Demand Course and Lab Collection

• Access your Collection content:


Accessing Competency-Aligned Training Packages via the ODLC

The Competency-Aligned Training Packages listed

within the Services Delivery Enablement Matrix

product-specific requirements pages will be included in

the Competency-Aligned Training Plans available via

the ODLC.

(Ex: All Competency Aligned Training Plan FY21)

The Competency-Aligned Training Packages are listed

in the ODLC by product category (Storage, Server,

Data Protection, etc.) and then by Package Name.

NOTE: Only the [Stream] or [On-Demand] identified

packages will be accessible via the ODLC. Packages

referencing [ILT] or [Classroom] will not be accessible.


Accessing Competency-Aligned Training Packages via the ODLC (cont’d)

• Example: The Competency-Aligned Training

Package section on the product-specific

requirements page indicates Package Name is:

DECS-IE Unity Implementation Engineer –

Partners [Stream]

• Within your Competency-Aligned Training Plan in

the ODLC, locate product category of Storage and

select and click on the title: DECS-IE Unity

Implementation Engineer – Partners [Stream]

• The Package Details page will launch. Click on Get

Started to register for the package. (Disregard any

price shown.)

• The package will then launch into the Assigned

Learning Path Details page. You can then launch

the courses within the package.

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After completing the above process, you can access the

package in the future via the Learning Path Progress option

under the My Account menu option.


Accessing Skills Maintenance Courses via the ODLC

The Skills Maintenance Courses listed within the

Services Delivery Enablement Matrix product-specific

requirements pages will be included in the Skills

Maintenance Course Collection in the ODLC.

The Skills Maintenance Courses are listed in the ODLC

by product category (Storage, Server, Data Protection,

etc.) and then by Course Name.


Accessing Skills Maintenance Courses via the ODLC (cont’d)• Example: The Skills Maintenance Courses section

on the product-specific requirements page indicates

Course Name is: Dell EMC Unity XT OE 5.0

Technical Differences – Recorded TTT

• Within the Skills Maintenance Course Collection in

the ODLC, locate product category of Storage and

select and click on the title: Dell EMC Unity XT OE

5.0 Technical Differences – Recorded TTT

• The course registration pop-up will display. Click

on Register to register for the course. The Alert

window confirming successful registration will pop

up. Click on Close.

• The course launch pop-up will then display. Click

on Launch to launch the course.

After completing the above process, you can access the

course in the future via the My Training option under the My

Account menu option.

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Accessing Additional Learning Courses via the ODLCThe Additional Learning Courses listed within the


requirements pages may be included in the Skills

Maintenance Course Collection or the Competency-

Aligned Training Plans. Please refer to your ODLC plan

and collection to confirm if these courses are included.

If included, these Additional Learning Courses will be

listed in the ODLC by product category (Storage,

Server, Data Protection, On-Demand Labs, etc.) and

then by Course Name. The instructions on the

previous slides will provide an overview of the steps to

access.

If not included, these Additional Learning Courses can

be searched for on the Partner Academy. Please refer

to the Searching for Courses/Packages via the Partner

Academy section of this deck for more details.


Previously Accessed Courses/Packages in the ODLC

• If you have previously registered for a course or package via My ODLC, you

do not have to go back into My ODLC to re-access the course/package each

time after your have registered for it. Go to:

• My Training to access previously registered courses

• Learning Path Progress to access previously registered packages

• If you are accessing and registering for a course or package for the first time,

please access and select the course or package from within the My ODLC to

ensure you are utilizing your ODLC benefits.


ODLC TipsTip #1 – Additional ODLC Categories: In addition to the competency-aligned

product categories such as Converged/Hyperconverged Infrastructure, Data

Protection, Server and Storage, there are additional categories accessible from

the Competency-Aligned Training Plans available via the ODLC.*

For example, within the All Competency Aligned Training Plan FY21*, you also

have access to training courses/packages for the following categories:

• Associate Certifications: access to the courses/packages aligned to the

recommended training for the Associate-level certifications that serve as pre-

requisites to the Specialist-level certifications

• Portfolio Solutions: access to the courses/packages aligned to the

recommended training for the Technology Architect and Cloud Architect

Specialist-level certifications

• On-Demand Labs: access to the competency-aligned on-demand lab

offerings

*Please refer to your Competency-Aligned Training Plan for any plan limits.

Tip #2 – ODLC Main Page: Be sure and check out your Competency-Aligned

Training Plan’s ODLC main page! This page will feature additional links to help

you conveniently and quickly navigate to other important areas such as:

•Schedule an Exam: schedule your Proven Professional exam

•Access Practice Tests: access to the Proven Professional practice tests

•Take Assessments: a quick link to a collection of assessment tests

utilized by select competencies

•Enablement Matrix: quick access back to the Services Delivery

Enablement Matrix

•Tutorials and Support: link to additional tutorials

•FAQ: link to FAQs and support options


Searching for Courses/Packages via the Partner Academy


Searching for Competency-Aligned Training Packages via the Partner Academy

The Competency-Aligned Training Packages listed

within the Services Delivery Enablement Matrix

product-specific requirements pages can be searched

for via the Partner Academy.

The Competency-Aligned Training Packages can be

searched by Package # or Package Name.

The Package Link can also be utilized to directly access the

package details page.

The next two slides will demonstrate these two search

options.


Searching for Competency-Aligned Training Packages via the Partner Academy (cont’d)OPTION 1: Search by Package # or Package Name

• From within the Partner Academy, enter the value from the Package # or Package Name fields from

the product page into the Keyword Search field and click on Search1

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• Click on the search results “tile” to view the Package Details page

• View the Package Details page

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Searching for Competency-Aligned Training Packages via the Partner Academy (cont’d)

OPTION 2: Package Link

• Click on the Package Link listed on the product page

or copy and paste the URL into your Partner Academy

browser window and hit enter.

• You will then be taken to the Package Details page.


Searching for Skills Maintenance Courses via the Partner Academy

The Skills Maintenance Courses listed within the


requirements pages can be searched for via the

Partner Academy.

The Skills Maintenance Courses can be searched by

Course # or Course Name.

The Course Link can also be utilized to directly access the

course details page.


options.


Searching for Skills Maintenance Courses via the Partner Academy (cont’d)OPTION 1: Search by Course # or Course Name

• From within the Partner Academy, enter the value from the Course # or Course Name fields from


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• Click on the search results “tile” to view the Course Details page

• View the Course Details page

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Searching for Skills Maintenance Courses via the Partner Academy (cont’d)

OPTION 2: Course Link

• Click on the Course Link listed on the product page



• You will then be taken to the Course Details page.


Searching for Additional Learning Courses via the Partner Academy

The Additional Learning Courses listed within the


requirements pages can be searched for via the

Partner Academy.

The Additional Learning Courses can be searched by

Course # or Course Name.

The Course Link can also be utilized to directly access the

course details page.


options.


Searching for Additional Learning Courses via the Partner Academy (cont’d)OPTION 1: Search by Course # or Course Name

• From within the Partner Academy, enter the value from the Course # or Course Name fields from


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• Click on the search results “tile” to view the Course Details page

• View the Course Details page

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Searching Additional Learning Courses via the Partner Academy (cont’d)

OPTION 2: Course Link

• Click on the Course Link listed on the product page



• You will then be taken to the Course Details page.


Support

• If you are not currently a user of the Competency-Aligned Training Plans available via the On-Demand

Learning Center (ODLC) and would like more information, please review the Service Delivery On-

Demand Training Guide for purchase, activation and access information.

• For additional purchase option information, visit the Purchase Options page. Otherwise, please contact

your Partner Account Manager or sales team for assistance.

• For general training information such as FAQs, self-help guides and Contact Us options, please visit:

https://education.dellemc.com/content/emc/en-us/home/support-overview/Contact-Us.html

• If you have questions about competency requirements or other Partner Program questions, please:

• review the Services Delivery Enablement Matrix;

• consult with your Partner Account Manager; or,

• submit a case to the Channel Services Helpdesk located within the “Support” menu option on the

Partner Portal.


https://education.dellemc.com/content/emc/en-us/home/training/purchase-options.html

https://education.dellemc.com/content/emc/en-us/home/support-overview/Contact-Us.html

https://www.dellemc.com/partner/en-us/auth/services/delivering-services.htm#accordion0

https://www.dellemc.com/partner/en-us/auth/partner-support.htm#tab0=8

Documents

How to Locate Recommended Training