How to Install and Enable Adobe Flash Player

While students in the DreamBox® K-2 learning environment currently enjoy a Flash-free experience, we are still transitioning the Grades 3–5 and Grades 6–8 environments. We are on track to deliver a Flash-free experience for ALL learning environments by the start of the 2018 school year. Until then, Flash is required for the Grades 3–8 student experience, so your student may receive an error message prompting you to install, update, or enable Flash Player.

You can scroll down and view the instructions for each web browser listed below.

Google Chrome (Windows/Mac/Chromebook)

Internet Explorer (Windows)

Microsoft Edge (Windows)

Mozilla Firefox (Windows/Mac)

Safari (Mac)

GOOGLE CHROME (Windows/Mac/Chromebook)

How to Enable Adobe Flash in Chrome How to Un-Block Adobe Flash in Chrome

Click the images above to watch video instruction on enabling or un-blocking Flash.

For written instructions, click here: Enable Flash or Un-Block Flash

ENABLE FLASH PLAYER ON GOOGLE CHROME

Google Chrome includes Adobe Flash Player built-in, but it may be disabled. If this is the case, the default on Chrome is set to "Ask First", at which point you should be able to enable Flash Player directly from the window you are in.

A disabled Flash Player will bring you to the window below when you try to log in.

1) Click on the puzzle piece shown in the middle of the screen. A window will appear at the top of the screen letting you know that this website wants to run Flash Player. You will have the option to either Allow or Block this website specifically.

2) Click Allow. This will prompt you to refresh the screen, which we recommend you do to ensure the change is saved to your browser.

UN-BLOCK FLASH PLAYER ON CHROME

If you receive the message "Adobe Flash Player is Blocked", you will need to enable Flash Player from the address bar.

1) Go to your student's login page.

2) Once there, click the Lock or Info button in the address bar.

3) In the drop-down menu, click the Block drop-down button beside Flash.

4) In the dialogue box that appears, choose the Always allow on this site option.

Note: In some cases, you may receiving the following error message after re-enabling Flash player in Google Chrome.

If you see this error, navigate to your DreamBox URL in a new window or tab and your student will be able to log in as usual. INFORMATION FOR SCHOOL NETWORK ADMINISTRATORS

If your network and devices are controlled centrally, users may not be able to enable Flash Player from their devices. If this is the case, it may be necessary to contact your Network Administrator to complete some of the troubleshooting steps. Network Administrators using the G Suite can refer to Google's support article on setting Chrome policies for their users. Network Administrators may also refer to Google's page on managing Flash in Chrome versions 54 and later. WHITELISTING DREAMBOX VIA GOOGLE CHROME CONTENT SETTINGS You can also whitelist DreamBox through your Content Settings on Chrome, which will always allow Flash Player to run when visiting your student's login page.

1) In the address bar, type chrome://settings/content/flash to open the Flash Settings page.

2) Ensure the first option is set to Ask First (recommended).

3) Click ADD in the "Allow" section. 4) Under Add a site enter your student's login URL exactly (you do not need to type "[*.]" in this case).

5) Click ADD to allow Flash Player to run on this site.

If you continue to have difficulty running Flash Player on Google Chrome after following these steps, please refer to Google's Flash Player Troubleshooting Page.

INTERNET EXPLORER (Windows)

Note: Beginning August 31st, 2017, Internet Explorer 10 and earlier will be unable to run DreamBox. Please update Internet Explorer to the most recent version or use a different browser, such as Google Chrome.

INSTALL THE LATEST VERSION OF FLASH PLAYER

To use DreamBox on Internet Explorer, you will need to download the latest version of Adobe Flash Player. If you are having difficulty installing or enabling Flash Player on Internet Explorer, please refer to Adobe's Flash Player Support Page for Internet Explorer. If Flash Player is installed, but it is not enabled, your screen will appear like the image below. From here, you should be able to enable Flash by following the prompts. 1) Click the highlighted "here" link on your screen.

2) Click Leave this page.

3) This should lead you to a support article that shows you how to enable Flash Player.

MICROSOFT EDGE

INSTALL THE LATEST VERSION OF FLASH PLAYER To use DreamBox on Internet Explorer, you will need to download the latest version of Adobe Flash. If you are having difficulty installing or enabling Flash

Player on Microsoft Edge, please refer to Adobe's Flash Player Support Page for Microsoft Edge. If Flash Player is installed, but it is not enabled, you will not be notified by your browser. It is advised that you check the support page linked above and make sure your Flash Player is enabled if this is the case.

MOZILLA FIREFOX (Windows/Mac)

INSTALL THE LATEST VERSION OF FLASH PLAYER

To use DreamBox on Mozilla Firefox, you will need to download the latest version of Adobe Flash Player. If you continue to have difficulty running Flash Player on Mozilla Firefox after following these steps, please refer to Mozilla's Flash Player Support Page. If Flash Player is installed, but it is not enabled, your screen will appear like the image below. Clicking the "here" link will bring you to the webpage to install Adobe. If you already know you have Flash Player installed, check the support page linked above for instructions on how to enable it.

SAFARI (Mac)

Note: Beginning August 31st, 2017, Safari 5 and earlier will be unable to run DreamBox. Please update Safari to the most recent version or use a different browser, such as Google Chrome.

INSTALL THE LATEST VERSION OF FLASH PLAYER To use DreamBox on Safari, you will need to download the latest version of Adobe Flash. If Flash Player is installed, but it is not enabled, your screen will appear like the image below.

1) Click the highlighted "here" link on your screen.

2) Click Use Every Time. If you are still having difficulty installing or enabling Flash Player on Safari, please refer to Safari's Flash Player Support Page.