Hitachi Consulting’s Global Consumer Products Industry Practice has delivered successful change programs to many of the world’s leading companies for over 25 years. We work with clients across the entire value chain, from consumer product manufacturers and processors to branded manufacturers, distributors and retailers.

We work with industry leaders to take bold steps that change their business for good and simplify their operations with performance improvement solutions that are packaged to last.

The IndustryComplexity is becoming the norm for consumer packaged goods firms. Volatile commodity prices, SKU proliferation, channel consolidation, shifting consumer preferences, corporate responsibility and sustainability demands, quality and food safety concerns, innovation and product life cycle management, trade promotion spend, regulatory oversight and a plethora of other issues present multiple challenges to executives running these firms.

Our Service LinesHitachi Consulting brings certainty of results to an increasingly complex global environment. From mapping your Operational Strategy to optimizing your end-to-end supply chain, we cover the entire spectrum of Operations Management, with a core focus on linking operational strategy to implementation via performance improvement and behavioral change.

Operational Strategy & DeploymentThe key to change is linking corporate vision to daily reality. We help management teams translate business strategy into concrete deliverables that impact operational performance and result in clear cost savings and lines of growth.

Operations ManagementWe help clients get the most value out of operations by focusing on physical assets and industrial footprints to optimize the full lifecycle and set the framework for higher productivity and safety.

Organizational EffectivenessWe guide leaders in all aspects of effectiveness, including defining organizational strategy, implementing structural change, and developing the capabilities of the workforce in order to execute on the overarching vision.

Innovation & GrowthOur teams help clients assess and develop end-to-end innovation capabilities, as well as improving their operational performance in R&D, new product introduction, sales and aftermarket services to drive organic growth.

Operational TransformationIn addition to improving processes through lean and six sigma, we also help to develop our clients’ workforce, organization, and management systems to create long-term continuous improvement with tangible results.

Integrated Supply ChainWe help clients improve and optimize their end-to-end supply chains, with a strong focus on the people who drive the operation. By collaborating with clients at every point of the supply chain, we design and implement best practices to create a better process and deliver measureable improvements.

Mergers & AcquisitionOptimizing the value created from a merger is crucial to the ongoing success of the business. Our unique approach to merger integration helps clients identify and implement synergy opportunities and levers that deliver sustainable long-term performance improvements on a tight timeline.

SustainabilityWhether tackling eco-efficiency (reducing energy consumption, water usage, and CO2 emissions) or eco-design (material usage, recyclability, and packaging reduction), we help clients understand and address the key operational issues around sustainable business practices.

Closework®Closework® is at the heart of a collaborative culture that drives results. We work hand in hand with employees to foster a full understanding of change. This direct engagement allows us to engender support as we identify behaviors, tools, and systems that will reshape the business.

Solution OverviewConsumer Industry OverviewOperational Strategy and Implementation

Consumer Goods

$1.5BClient Savings

Delivered

Hitachi Consulting is the global management consulting and IT services business of Hitachi Ltd., a global technology leader and a catalyst of sustainable societal change. In that same spirit—and building on its technology heritage—Hitachi Consulting is a catalyst of positive business change, propelling companies ahead by enabling superior operational performance. Working within their existing processes and focusing on targeted functional challenges, we help our clients respond to dynamic global change with insight and agility. Our unique approach delivers measurable, sustainable business results and a better consulting experience.

www.hitachiconsulting.com

Simply put, we change business. For good.

Contact UsTo schedule a meeting with one of our Consumer Practice Industry Experts, please contact:

Debbie Payne dpayne@hitachiconsulting.com +1.508.358.4132

“We change business for good and over 90% of our

clients say they would work with us again.”

Transformational ChangeA $2.6 billion household and personal care company that competes in a variety of value-priced household goods and premium care brands was experiencing increasing pressure from retailers and rising investor expectations on both the top line and margins.

Hitachi Consulting teamed with the company to establish a transformational, performance-based trade fund management approach aimed at improving return on investment (ROI) on the overall trade fund strategy.

Implementing the new performance-based approach resulted in:

� Identification of 10-15% improvement opportunities over the next 2-3 years on its trade fund spend.

� A set of transformational changes driving top line and profitability growth over the next 3-5 years.

� A core team of employees trained as subject matter experts to ensure sustainability

LEAN SnacksThe client is one of the world’s largest food companies. Its US Snack Foods division is a 13 plant network where volume and production can be transferred from site to site. Each site had its own challenges, while others such as change-over and problem-solving affected the entire network. Consistency and reduced costs were priorities, so the company launched a major LEAN program and appointed Hitachi Consulting to help.

Results:

� Annualized savings of $30M

� Increased awareness of systemic waste that is being addressed via LEAN implementation strategies

� Standardized solution has been implemented across all 13 plants providing a common language for business improvement and “continuous improvement” event execution