Highlights from the Deloitte Touche Tohmatsu 2009 Annual ...€¦ · Deloitte Touche Tohmatsu 2009 Annual Review and ... My father always told me the sky’s the limit. ... Because

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Highlights from the Deloitte Touche Tohmatsu 2009 Annual Review and Corporate Responsibility Report2009 to go

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CEO & Chairman’s message

Deloitte in society

Timeline

Life at Deloitte

Deloitte by the numbers

Investing in communities

Responding to environmental challenges

There’s no question that we are not recession proof. Nevertheless, I am delighted that we have still enjoyed growth, even in these difficult markets. Turbulent markets create opportunities that wouldn’t otherwise be there.Jim Quigley, Chief Executive Officer, Deloitte Touche Tohmatsu

We’re now in to an era where corporate responsibility, broadly defined, is very important. Companies are not going to be successful long term if they shy away from recognizing that. It can’t just be an extra any longer.John Connolly, Chairman of the Board, Deloitte Touche Tohmatsu

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Restoring confidence in capital markets and in business generally requires a demonstrable commitment by leaders to sustainable development. This means investing and managing for the long term, and a renewed emphasis on corporate responsibility.Jim Quigley, Chief Executive Officer, Deloitte Touche Tohmatsu

Deloitte’s commitment to the public interest goes back to the origins of our organization. Deloitte’s leaders have encouraged and empowered the organization’s people to act with integrity and long-term vision ever since. Today the Deloitte Shared Values bind the people of Deloitte together across cultures, customs, and languages, and promote trust among them. Along with the Ethical Principles, of which one is “responsibility to society,” these values define the way business is done in every member firm across the world.

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October 2008

Newly elected Deloitte China CEO Chris Lu reinforces vision to continue growth in China. Since the unveiling in 2004 of the China investment strategy, Deloitte China has achieved significant growth and is one of the organization’s fastest-growing member firms.

November 2008

Deloitte U.S. is named by Boston College Center for Corporate Responsibility and the Reputation Institute as one of the top 50 U.S. companies on the 2008 Corporate Responsibility Index (CSRI), a new listing that links public perception of corporate responsibility to reputation.

April 2009

Deloitte Middle East is the only professional services firm recognized by Hewitt Associates as best employer in the Middle East in the first ever survey of this nature in this region.

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http://www.deloitte.com/view/en_GX/global/about/annual-review/timeline/index.htm#csri




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My father always told me the sky’s the limit. He inspired me to get the best education possible— and now I’m doing the same thing for the students I work with.Satra Sampson-Arokium, Tracking and trading specialist, Deloitte United States

I help businesses solve challenging technology problems. I have profiles on Facebook, LinkedIn, YouTube, and Twitter. I can’t talk to clients about these without being an avid user myself.Tomas Jones,Consultant, Deloitte United Kingdom

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4

FY09FY08FY07FY06FY05

$26.1

-4.9%

FY09

5.7

6.5

2.0

11.9

$26.1

2.0%

-5.5%

-13.8%

-6.4%

3.4

10.2

12.5

$26.1


-9.0%

4.7%

-3.7%

Aggregate member firm revenue by industry group (in billions of US$)

Consumer Business & Transportation

Energy & Resources

$2.1

$5.2

$1.9$6.9

Financial Services

$3.6

$2.0

$2.9

Life Sciences & Health Care

Manufacturing

Public Sector

Technology, Media & Telecommunications

Other

$1.5

(in billions of US$, rounded)

From FY08 to FY09Note: Because of rounding, numbers may not tally with the total.

* From FY08 to FY09*

(in billions of US$)


$26.1

-4.9%

FY09

5.7

6.5

2.0

11.9

$26.1

2.0%

-5.5%

-13.8%

-6.4%

3.4

10.2

12.5

$26.1


-9.0%

4.7%

-3.7%



Energy & Resources

$2.1

$5.2

$1.9$6.9

Financial Services

$3.6

$2.0

$2.9


Manufacturing

Public Sector


Other

$1.5






$26.1

-4.9%

FY09

5.7

6.5

2.0

11.9

$26.1

2.0%

-5.5%

-13.8%

-6.4%

3.4

10.2

12.5

$26.1


-9.0%

4.7%

-3.7%



Energy & Resources

$2.1

$5.2

$1.9$6.9

Financial Services

$3.6

$2.0

$2.9


Manufacturing

Public Sector


Other

$1.5






$26.1

-4.9%

FY09

5.7

6.5

2.0

11.9

$26.1

2.0%

-5.5%

-13.8%

-6.4%

3.4

10.2

12.5

$26.1


-9.0%

4.7%

-3.7%



Energy & Resources

$2.1

$5.2

$1.9$6.9

Financial Services

$3.6

$2.0

$2.9


Manufacturing

Public Sector


Other

$1.5





FY08

55%FY09

59%

Aggregate member firm revenue contributed by medium-sized and privately owned companies

The reported FY08 figure of 62%, shown in the 2008 DTT Annual Review, included client expenses. The figure has been restated to 55%, excluding client expenses, to compare equitably with the FY09 figure of 59%, a significant increase.

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Deloitte member firm people by level and region

Partners 9,555Professional staff 130,208Administrative staff 28,888Grand total 168,651

AmericasPartners 4,250 Professional staff 52,572Administrative staff 13,841Total 70,663

Europe/Middle East/AfricaPartners 3,228 Professional staff 49,864Administrative staff 10,742Total 63,834

Asia PacificPartners 2,077Professional staff 27,772Administrative staff 4,305 Total 34,154

Deloitte member firm peopleby function

121,300

132,400

146,600

161,300

168,651

22,401

Audit

Consulting

Financial Advisory

Tax & Legal

Management and Administration

27,308

8,352

34,866

75,724


15,600

58,600

20,600

21,300


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Presence of Deloittemember firms

FY09

FY08

FY07

FY06

FY05

55FY09FY08FY07FY06

Women as percentage of total member firm personnel

Women as percentage of member firm hires

Women as percentage of member firm partners and directors

Women as percentage of member firm managers

Women at Deloittemember firms

47

35

44

Number of locations

Number of member firmsPresence of Deloittemember firms

FY09

FY08

FY07

FY06

FY05

55FY09FY08FY07FY06

Women as percentage of total member firm personnel

Women as percentage of member firm hires

Women as percentage of member firm partners and directors

Women as percentage of member firm managers

Women at Deloittemember firms

47

35

44

Number of locations

Number of member firms

Number of Deloitte member firm partners and professionals on international assignment

FY09FY08

1,540

1,6701700

1600

1500

1400

1300

1200

1100

1000

Deloitte social media presence as of October 2009

over 75,000Deloitte professionals are members on LinkedIn

11,343 fans of the Deloitte Global Facebook page

2,169 followers of the Deloitte Global Twitter feed

“International assignment” refers to assignments with duration of three months or greater.


Deloitte member firm people by level and region

Partners 9,555Professional staff 130,208Administrative staff 28,888Grand total 168,651

AmericasPartners 4,250 Professional staff 52,572Administrative staff 13,841Total 70,663

Europe/Middle East/AfricaPartners 3,228 Professional staff 49,864Administrative staff 10,742Total 63,834

Asia PacificPartners 2,077Professional staff 27,772Administrative staff 4,305 Total 34,154

Deloitte member firm peopleby function

121,300

132,400

146,600

161,300

168,651

22,401

Audit

Consulting

Financial Advisory

Tax & Legal

Management and Administration

27,308

8,352

34,866

75,724


15,600

58,600

20,600

21,300




4

Deloitte Global Careers website in FY09

132countries with job listings

over 5,300

largest number of jobs posted

on a given day in FY09

over 7,000,000

annual visits

821student

applications received per day

on average

2,322applications

received per day on average

over 40,000

people hired in the member firms in FY09

4

The 2008 Global New Partner Seminar showcased the largest and most diverse member firm partner class.

2008

583 participants

2007

543participants

2006

503participants

The 2008 Global New Partner Seminar showcased the largest and most diverse member firm partner class.


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4

The Deloitte Learning Platform for member firm professionals

132countries

with anytime access

over130,000

unique users

in FY09

over90,000

professionals who participated in the Deloitte Virtual

Classroom from June–January FY09

over2,000

professionals who have enrolled in or completed a

Certified to Serve course

over50,000e-learning

solutions in multiple formats

and languages

9

Certified to Serve courses

The Certified to Serve program is designed to equip practitioners with some of the tools and information needed to ensure quality across borders on a single client engagement and to help them get up-to-speed quickly when joining the team. There are currently nine client-specific Certified to Serve courses.

4

International Student Business Forum The International Student Business Forum (ISBF), a career and leadership development program for high-performing college and university students from around the world, was founded in FY07 in response to the needs of a group of Europe/Middle East/Africa-based member firms. To date, ISBF alumni have been hired into internship or full-time positions in 18 member firms. Member firms in the Americas participated for the first time in FY09.

FY07

9 FY08

19FY09

21

Number of participating member firms


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4

115,000hours of pro bono work

463,000 hours of volunteer and pro bono work

212,000hours of traditional volunteering

136,000hours of skills-based volunteering + =+

Figures represent aggregate hours and estimated value of time for 15 large Deloitte member firms.For a description of how these figures were calculated, please refer to pages 15-16 and 38-39 in the PDF copy of the 2009 DTT Corporate Responsibility Report.

US$24.1mValue of pro bono projects

US$50.7m Total value of volunteer and pro bono work

US$15.9mValue of traditional volunteering

US$10.7mValue of skills-based volunteering + =+

Community investment

4


2008: 57 countries; over 48,000 p

artic

ipan

ts 2007: 43 countries; over 46,000 p

artic

ipan


artic

ipan


artic

ipan

ts 2004: 6 countries; over 20,000 par

ticip

ants

To celebrate and showcase year-round community investment activities, many Deloitte member firms designate a day of service–IMPACT Day–to support their communities.


US$54.5m

US$26.8m US$6.9m

Member firm and foundation donations

Member firm partner and employee donations to firm-supported fundraising efforts

Total management costs for firms’ community investment programs and foundations

Total value of volunteer and pro bono work

US$50.7m

Figures represent aggregate community investments for 15 large Deloitte member firms.

IMPACT Day worldwide

US$138.9m


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Figures represent aggregate community investments of 15 large Deloitte member firms. For a description of how these figures were calculated, please refer to pages 15-16 and 39-39 in the PDF copy of the 2009 DTT Corporate Responsibility Report.



http://www.deloitte.com/assets/Dcom-Global/Local%20Assets/Documents/dtt_2009_DTT_CR_Report_261009.pdf


4

2008: 57 countries; over 48,000 p

artic

ipan


artic

ipan


artic

ipan


artic

ipan

ts 2004: 6 countries; over 20,000 par

ticip

ants

To celebrate and showcase year-round community investment activities, many Deloitte member firms designate a day of service–IMPACT Day–to support their communities.


US$54.5m

US$26.8m US$6.9m

Member firm and foundation donations

Member firm partner and employee donations to firm-supported fundraising efforts

Total management costs for firms’ community investment programs and foundations

Total value of volunteer and pro bono work

US$50.7m

Figures represent aggregate community investments for 15 large Deloitte member firms. For a description of how these figures were calculated, please refer to pages 15-16 and 38-39 in the PDF copy of the 2009 DTT Corporate Responsibility Report.

IMPACT Day worldwide

US$138.9m

4

Environment

Usage of purchased electricity in member firm facilities:

308,251,648 kWh total,

2.59 MWh per person

Carbon emissions resulting from electricity usage:

155,860 Mt CO2,

1.31 Mt CO2 per person

Business air travel:

1,694,683,035 km,

14,220 km per person

Carbon emissions resulting from business air travel:

197,567 Mt CO2,

1.66 Mt CO2 per person

MWh–megawatt-hours kWh–kilowatt-hours Mt–metric tons

Figures represent environmental impacts of 15 large Deloitte member firms. For a description of how these figures were calculated, please refer to pages 23 and 38-39 in the PDF copy of the 2009 DTT Corporate Responsibility Report.

Environment


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Figures represent environmental impacts of 15 large Deloitte member firms. For a description of how these figures were calculated, please refer to pages 23 and 39-39 in the PDF copy of the 2009 DTT Corporate Responsibility Report.






4

Deloitte believes that conventional education is in need of improvement to prepare young people for success and achievement in the 21st-century economy. This is particularly true for students who are underserved. These young people are unprepared for higher education and employment and therefore struggle to realize their full potential as individuals and contributors to society.

Deloitte believes that its people can contribute to communities most effectively by using their professional capabilities to scale the impact of programs that support young people to develop 21st-century skills. Through Deloitte21, a collective action and advocacy initiative, leaders from Deloitte collaborate with business, government, and community leaders to improve the quality and relevance of young people’s education. The newly formed Deloitte21 Fellows program offers the best-performing people from member firms opportunities to lead the growth of transformative education initiatives at the local and global levels.

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Deloitte member firms take a serious, business-minded approach to climate change and other issues in environmental protection. The member firms are working to enact more environmentally sustainable approaches to running their operations. The member firms are also harnessing the passion and commitment of their more than 168,000 people to lighten the ecological impacts of their everyday actions at work. Through the Climate Change and Sustainability Services network, the member firms’ partners and professionals advise clients on practices that are both eco-friendly and good for their businesses.

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Contact [email protected]/annualreview

Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 140 countries, Deloitte brings world-class capabilities and deep local expertise to help clients succeed wherever they operate. Deloitte’s more than 168,000 professionals are committed to becoming the standard of excellence. Deloitte’s professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte’s professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

This publication contains general information only, and none of Deloitte Touche Tohmatsu, its member firms, or its and their affiliates are, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your finances or your business. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. None of Deloitte Touche Tohmatsu, its member firms, or its and their respective affiliates shall be responsible for any loss whatsoever sustained by any person who relies on this publication.

For the convenience of the reader, a member firm of Deloitte Touche Tohmatsu (DTT) in a particular country is identified in the body of this report by the word “Deloitte” coupled with a country name (e.g., Deloitte Greece), in lieu of using the actual legal name of the member firm of DTT in that country. In many countries, services may be provided by the actual member firms but could also be provided in addition by—or solely by—subsidiaries or affiliates of the Deloitte member firm in that country, which are often organized as separate legal entities. Each of these separate legal entities is liable for its own acts or omissions and not those of other separate legal entities.

Additionally, for purposes of this publication only, individuals are identified by their name and the nomenclature discussed above for referring to a Deloitte member firm, whether that individual is a partner, principal, shareholder, member, director, or employee of that Deloitte member firm or one or more of its subsidiaries or affiliates (e.g., James Patrick, Deloitte Ireland). For example, and specifically with respect to the United States, Deloitte & Touche USA LLP is the member firm of Deloitte Touche Tohmatsu. Services in the United States are provided by Deloitte & Touche LLP, Deloitte Tax LLP, Deloitte Consulting LLP, and Deloitte Financial Advisory Services LLP. All of these U.S. entities are referred to in this publication as “Deloitte United States.”

For more information about the community investment and environment figures, please see the “About this report” section in the PDF version of 2009 DTT Corporate Responsibility Report.

© 2009 Deloitte Touche Tohmatsu


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