Upload
ngonga
View
217
Download
4
Embed Size (px)
Citation preview
Annual Report2011-2012
230 S. 12th Avenue
Phoenix, AZ 85007
602-417-9800
cassaz.org
Fearless Heroes $1,000 +
Betty Gregar
Beverly Kingsbury
Brian Gordon
Charles Warshaver
Darrell and Robin Sims
David and Sally Falck
Dewey Schade
Douglas and Stacey Pilcher
Edwin and Margaret Delph
Ernest and Pat Dora
Grahame Richards
Gregg and Sarah Tryhus
J. Elliott and Mary Hibbs
Jacqueline Smiley
Janet Wright
Jeffrey Kirk
Jordan Ouida and Heather Rancourt
Laurance and Barbara Nilsen
Mark Pekarik
Mark and Amy Schiavoni
Mark and Sue Landy
Mary Orton
Michael Meaney
Naresh Jain
Nedra Halley
Patty Woodard
Paul and Mary Cragan
Portia Erickson
Richard Gerry
Robert and Patricia Davis
Rudolf Dankwort
Todd Franks and Nancy Bodinet
William and Barbara Kent
Valiant Heroes $500 +
Alice Carmichael
Ann Becker and Brett Lincoln
Brenda Blunt
Carl and Jeannie Faulkner
Catherine McGonigle
Cedric Jones
Craig Curtis
Debbie Maple
Dennis Mitchem
Ghulam Ali Pardhan
Hilda Clint
J. Jones
Joanne Markis
John and Heidi McNary
John and Lana Gordon
Katherine Kruse
Kevin R. Merritt
Kimberlee Burke
Lane and Myrlene Healy
Laura Ross
Laurel Beth Shindell
Lewis Kurke
Lynette Carolla
M. Joyce Geyser
Marc Kellenberger
Marlene Shaw
Michael Petefish
Michael and Barbara Larriva
Mike Hirte
Philip and Susan Gerard
Rachel Lutrell
Rebecca Mietzner
Richard Holway
Robert Mar
Robert and Lynn Buly
Ronald Rubin
Ted and Roberta Meier
Wendi Sorensen
William Perry
William and Virginia Mitchell
Courageous Heroes $5,000 +
Ingolf and Susan Hermann
Jane Thorne
Jeff and Lisa Geyser
Kirsten Clark
Brave Heroes $10,000 +
Kelly Garcia
Marilyn Riddel
Robert Ramsey and Jenny Norton
Heroes for the Homeless are dedicated to empowering men, women and childrento end their homelessness. Thank you to all who became heroes this year.
A Message from Our CEOEach year, no matter the challenges or the triumphs, CASS’ plan has remained the same: to help men, women and children experiencing homelessness move their lives forward. Fiscal year 2011/2012 was no exception. More nights of shelter were provided and additional services were put into place to empower people to end their homelessness.
As you may know, when CASS was founded, we operated as an emergency response to the homeless crisis in the 80’s. Today, while emergency shelter remains as CASS’ core function, programs and wraparound services have proven to provide clients with the resources necessary to permanently end their homelessness.
During fiscal year 2011/2012, the need for us to grow our services was made evident when we served more homeless men, women and children than years prior. We saw more 18-24 year olds in need of guidance; more families with small children in need of a place to sleep; and more adults in need of physical and mental health assistance.
To respond to this increase in demand for services, CASS has taken steps to enhance fundraising efforts, to diversify our revenue and engage our individual donors. Further, CASS has collaborated with other service providers, govern-ment agencies and community advocates to ensure the needs of this population are met on a comprehensive and effective level.
Our 2011-2012 Annual Report highlights our outcomes and illustrates statistical trends we are seeing at CASS.
Additionally, we will show you how our continuum of care works. We hope this information will help you learn more about our programs and goals. Although we continue to enhance and improve our services, we cannot do this alone.
As we look forward to the years of service to come we hope that you will continue to help us provide these men, women and children with the opportunities they need to experience success.
For the Homeless,
Mark Holleran
Financial Statement: Fiscal Year June 1, 2011 to May 31, 2012
Results that Matter: Fiscal Year 2011-2012The Men’s Outreach Shelter provided temporary, emergency shelter to 3,875 men.
CASS provided shelter and supportive services to 3,714 men and women (75% men and 25% women)
at the Downtown Single Adult Shelter.
This last year, 208 families received shelter and supportive services (415 children and 295 adults)
at the Vista Colina Emergency Family Shelter.
Case management provided 9,368 hours of case management to individuals and families being
served by CASS.
Working with Employment Services 928 clients found employment.
CASS’ Veteran Support Services assisted 181 United States veterans.
The nationally accredited Vista Colina Child Development Program provided
comprehensive, high-quality care to 171 children ages zero to five.
188 school-aged children at the Vista Colina Emergency Family Shelter attended
our after school program.
CASS’ dental program provided care to 1,160 men, women and children.
Government Grants $4,608,195
In-Kind Donations $2,338,387
United Way $ 897,989
Other (e.g.Dental Fees) $ 402,403
Private Donations $ 299,328
Programs $7,930,668
Administration $ 846,092
Development $ 322,038
Agency Total $9,098,798
Revenues Expenses
Since 1984, Central Arizona Shelter Services (CASS) has worked to empower men, women and children with diverse needs to end their homelessness by providing shelter and supportive services. Last year, CASS served more than 6,700 men,
women and children making the agency the State’s largest shelter and service provider for the homeless.
CASS addresses the needs of those in the Valley experiencing homelessness through a continuum of care program model that provides shelter and individualized supportive services allowing individuals and families to move their
lives forward. These services include: family and adult emergency shelters, case management, employment services, child and youth development programming, dental health and hygiene services and veteran support
services.
54%
27%
10%
4%
5%
87%
4%9%
moving life forward
Mission Statement: Empower men, women and children with diverse needs to end their homelessness by providing shelter and supportive services.
6. Re-engaging thriving, working, and self-sufficientindividuals and families back into our community.
How CASS Works:
1. Intervention and EngagementPeople turn to CASS when they have no one or nowhere else to turn. Many learn of CASS through other nonprofits and service organizations ormembers of their social networks, or through a street outreach team.
CASS participates with the Human Services Campus’ street outreach team to encourage homeless individuals to connect to shelter, healthcare and other essential services. In addition, many referrals to CASS come through the State’s toll-free Community Information and Referral’s 211.
CASS recognizes that people experiencing homelessness are in crisis and vulnerable. Through our shelter services we are able to help them get to a place where they are comfortable, stable and able to meet their own needs.
2. StabilizationOnce conncected to CASS, clients’ basic needs of food, clothing and shelter are met. This helps stabilize those in crisis so they can focus on endingtheir homelessness.
CASS operates three facilities where these basic needs are met:
Downtown Single Adult ShelterEmergency Shelter is provided for adult men and women with access to hygiene supplies, clothing and laundry facilities. Approximately 425 men and women are served each night.
Men’s Outreach ShelterOverflow shelter is available to approximately 200 men each night. This shelter provides a safe place to sleep and serves as the first step in assessing the needs of individuals and encouraging them to engage in additional services.
Vista Colina Emergency Family ShelterEmergency Family Shelter that is comprised of 30 furnished apartments and provides families with access to onsite family resources.
3. AssessmentAnyone who seeks shelter at CASS is provided a case manager to identify their unique needs and address theissues that led to their homelessness. An individualized case plan, outlining goals and milestones, is developed to assist clients with obtaining the necessary resources and services to end their homelessness.
While developing an individualized case plan, case managers assess new clients’ needs and connect them to resources such as education, job training, substance abuse support programs, mental and behavioral helath services, medical services, income benefits and employment services.
4. Obtain Resources and SupportCase managers at CASS connect clients to an array of supportive services to help them reach their goal of ending their homelessness.
CASS provides the following supportive services:
Employment ServicesPrepares individuals to enter the job market through job counseling, job readiness classes, and resume and application assistance. Access to computers, internet, job listings, work clothing and/or tools and transportation are provided to assist in the job search.
Veteran Support ServicesNavigates veterans through resources and benefits such as healthcare, income and housing and addresses any other immediate needs. CASS has designated shelter beds specifically for veterans.
Child and Youth Development ProgrammingNationally-accredited, onsite child care is provided to families with young children and an educationally-driven afterschool program is offered to school-aged children. Both services are free of charge to families staying at the Vista Colina Family Emergency Shelter.
The CASS Dental Clinic for the HomelessOffers high-quality comprehensive dental care to homeless children, families and adults. The Clinic works with volunteer dental professionals and specialists to operate the largest volunteer dental clinic in the nation.
Through collaborations with partners on the Human Services Campus and throughout the community, we are able to widen our scope of resources to meet the diverse needs of our clients.
5. Obtain Appropriate HousingConnecting people to permanent housing that suits their specific needs is the solution to ending homelessness. CASS staff works closely withclients to find affordable and appropriate housing options, as well as identify those in need of immediate housing.
For many clients, permanent, supportive housing is their best option. CASS’ housing affiliate, Arizona Housing, Inc. (AHI) responded to this need and created affordable housing opportunities to help formerly homeless and low income individuals afford a place of their own.
AHI assist individuals and families in attaining self-sufficiency through dignified housing and wraparound services. At each of AHI’s facilities, residential coordinators serve as case managers ensuring that former clients continue to receive the support they need and stay on track in moving their lives forward.
....... ...........................................................................
....
....
....
....
....
....
....
....
....
....
....
....
....
....
....
....
....
....
....
....
....
....
....
Board OfficersChairman: John R. Rivers, FACHEVice Chairman: Tim Tiller, MSWTreasurer: Nicholas A. RagoSecretary: Marc Kellenberger
Board MembersAnn BeckerBryan Murphy, Esq.De Wet Du PlooyDouglas J. SylvesterGail CurryGuy MikkelsenHoward C. EpsteinJ. Elliott HibbsJames E. MorlanJane WilbershideJeramie McPeekJim ManosJohn R. Rivers, FACHEM. Joyce GeyserMiAsia PashaMike BieleckiNicholas A. RagoTim Tiller, MSW
Corporate, Foundation, Governmentand Collaborative PartnersAAA ArizonaAcme Aerospace Inc.Acquisition Process ServingAHCCCS American Endowment FoundationAnderson Family FoundationArizona Behavioral Health CorporationArizona Cardinal CharitiesArizona Community FoundationArizona Department of CommerceArizona Department of Economic SecurityArizona Department of EducationArizona Department of Health ServicesArizona Department of HousingArizona Foundation For WomenArizona Public ServiceArizona State University Public AlliesBank of America Charitable Foundation, Inc.Best Western International Best Western International, IncBHHS Legacy FoundationBirthday BlessingsBlue Cross Blue Shield of ArizonaBruce T. Halle Family FoundationBuilding Owners and Managers Association (BOMA)Camelback Rugby Club LtdCASS Junior BoardCelebration Lutheran ChurchChild Christ Society
Cibola Vista Resort & SpaCity of AvondaleCity of ChandlerCity of Glendale City of GoodyearCity of MesaCity of PeoriaCity of PhoenixCity of ScottsdaleCity of TempeComTransCoyotes CharitiesCrescent BallroomCrescent Crown DistributingDelta Dental Charitable FoundationDiscover Arizona Real EstateEd L. & Helen L. Korrick TrustEncore Capitol GroupEquity Title Agency, Inc.Fairfeild Inn & SuitesFirst Financial Equity Corp.First Pentecostal ChurchFirstbank of ArizonaFoothills Sports Medicine & Orthopeadics - PhoenixFox Restaurant Concepts Freightliner of ArizonaGabriel's AngelsGive GirlsHarriet D. Brewster FoundationHilton Garden InnHom, Inc.Honeywell Hometown SolutionsHumana
Hyatt RegencyInterest MinistriesInternational Healing CathedralJ. W. Kieckhefer FoundationJohnston Law Offices, PLCKitchell CorporationLarry H. Miller CharitiesLaw Offices of Stephanie Lake, PCLuv Shack Ranch Horse RescueMaricopa County Attorney's OfficeMaricopa County Emergency Food and Shelter ProgramMaricopa County Human Services Department
Max & Victoria Dreyfus FoundationMcKenney Realty, LLCMidwestern UniversityMidwestern H.O.M.E. Project Moms to MomsNational Charity LeagueNationwide Insurance FoundationNina Mason Pulliam Charitable TrustNorth Phoenix Lions ClubOtto and Edna Neely FoundationPerkins Coie Charitable FoundationPhilosophy, Inc.Phoenix Affilate, Susan G. Komen For The CurePhoenix Suns CharitiesPreach Building SupplyPure Heart Christian FellowshipRed Roof InnRobert Wood Johnson FoundationRyan Foundation US, Inc.Sai Baba Young AdultsSalt River ProjectSaved SolesScottsdale Insurance CompanyShafa Medical ClinicShoebox MinistrySkinner Family Living TrustSouth Mountain Community CollegeSouthwest Gas Corporation FoundationStarbucks Coffee Company Style StalkersTalking Stick ResortTarget - Lake Pleasant StoreThe Allstate FoundationThe Charles Schwab CorporationThe Ellie and Les Hayt Family FoundationThe Foraker FoundationThe Harpley FoundationThe Hartford Insurance CompanyThe Joshua SquadThe Max & Victoria Dreyfus Foundation, Inc.The Sundt FoundationThe Virginia G. Piper Charitable TrustThe HLAP ASU Legal Aid ProgramTown of GilbertTown of Paradise ValleyToyota Financial ServicesUnited States Department of Veterans AffairsUnited Way of Central MarylandUSAA Foundation PhoenixValley Anesthesiology FoundationVerengo SolarWaste ManagementWest Maricopa County Chapter of Thrivent LutheransWeyerhaeuser Giving FundWillis of Arizona, Inc.
Thank You To All of Our Volunteers and Community Partners
“I expected life to be interesting when I got out of the military, but I expected to be more prepared than I
was”, shares Isaac, a veteran who found shelter at CASS. Like many young veterans, Isaac had difficulty
readjusting to civilian life. With the help of CASS’ Veteran Support Services, Isaac found work and saved
enough money for an apartment. Through CASS’ guidance, Isaac regained his independence and is living a
healthy and happy life.
"Without CASS, me and my daughter would be in the streets”, shares Diana. After years of enduring an
abusive relationship, Diana took her young daughter and left her husband. In search of safety and support,
they found themselves at CASS' Vista Colina Emergency Family Shelter. Diana’s daughter attended the shelter’s
afterschool program while she looked for work. Knowing her child was well-cared for, Diana was able to focus
on her goals. Today, they are in their own home. Diana has a full-time job, and her daughter is happy, healthy
and stable.
“CASS was the best thing to happen to me”, says Richard who found himself unemployed after the company
he worked for was dismantled. Richard’s bipolar disorder, coupled with a bad economy, made it difficult for
him to find new work and he eventually lost his home. Richard found help at CASS where he was provided
shelter. His case manager connected him to services for medical treatment, and he found support as he
searched for employment. It wasn’t long before Richard found a job and was able to move into his own
apartment.
"I want to make an impact on the world and have a purpose in my life.” At just 15 years of age, David was
kicked out of his home and was left to fend for himself. For years David slept under bridges and in parks. He
never felt safe, and didn’t feel he deserved a better life. David suffers from mental health issues stemming
from his childhood. It wasn’t until he came to CASS that he started to believe that he truly deserved happiness.
Now, after 25 years of homelessness, David is in his own apartment at CASS’ housing affiliate, Arizona
Housing, Inc., where he receives ongoing mental health services and other supports to keep him on track.
“I felt safe at CASS”, says Sara, a former CASS client. After leaving an abusive relationship, Sara sought refuge
at CASS. With a history of mental and physical health issues, she found it difficult to find the confidence to
move her life forward. CASS staff worked diligently with Sara and within just a month of her stay at CASS,
Sara landed a job with an insurance company. A couple of months later she had enough money to move into
her own home.
Client Testimonials