Health Advocate's Story

8/6/2019 Health Advocate's Story

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Health Advocate, Inc., the nation’s leading healthcare advocacy and assistance company, continues

to respond to ever-changing trends in healthcare. Centered around our Core Health Advocacy service,

our expanding spectrum o complementary, innovative solutions helps control costs or employers,

plan sponsors, employees and members. Our versatile, one-source support ensures that the

many, and oten complex, clinical, administrative and insurance-related issues are addressed with

expertise, efciency and compassion. By using the right tools and removing barriers to healthcare,

we help increase productivity, maximize benefts and improve health outcomes. Health Advocate is

an invaluable, strategic resource to help reduce healthcare costs.

Company Overview

Our story



Health Advocate, Inc., the nation’s leading independent healthcare

advocacy and assistance company, provides a spectrum o time-

and money-saving solutions to millions o Americans through ourextensive employer and plan sponsor relationships.

Michael J. Cardillo*

Arthur N. Leibowitz, M.D.*

Thomas A. Masci, Jr.*

Daniel S. Messina

David S. Rocchino*

Martin B. Rosen*

*Founding Partners

Health Advocate is a privately held company ounded in 2001 by fvesenior executives who previously ran one o the nation’s largest healthcacompanies. The company, headquartered in suburban Philadelphia,began operations and accepting customers in January 2002.

Our Business

Our company oers a broad spectrum o cost-eective solutions to help clients and membersnavigate the conusing healthcare environment,enabling access to a variety o oten criticalhealthcare services.

Our Core Health Advocacy service, centeredaround our team o Personal Health Advocates,provides clinical and administrative support tohelp members resolve healthcare issues and

improve their healthcare experience. Coverageextends to the employee, spouse, dependentchildren, parents and parents-in-law.

As a complement to our Core Health Advocacyservice, we oer add-on solutions or bothemployees and employers that include Wellness,Cost-Saving products and HR solutions.

Core Health Advocacy

Our ValueHealth Advocate was ounded to help employers aplan sponsors, and their respective employees andmembers throughout the country, deal with issuesthey encounter while accessing the healthcare andinsurance systems.

Health Advocate complements basic coverage byacilitating members’ interactions with insurers andhealthcare providers saving clients, plan sponsorsemployees and members both time and money, anincreasing the value o their healthcare dollar.

Our Company

Company Overview





In 2004,EdwardMoskowitz washospitalizednearhis home outside Miamiwith internalbleeding,butateraweek he was worse,hisdaughterSandy Teppersays.That’swhen hebecame ahuman pinball.Over the nextsevenweeks,he wassentto rehab,grewworse,was

transerredby anewdoctorto adierenthospital,then wasbounced orinsurancereasonsto asecondrehab acility (at2 a.m.),despite hisdaughter’sattemptsto intervene.Orderedto physicaltherapy aewdays later,he struggledrom hiswheelchairand ellto the

oor,deado apparentheart ailure.He was84.

Whati someone hadbeen there to ask therightquestions andease the amily’strauma?Enterthe patientadvocate,parto agrowingfeld.Advocates,who are oten ormernurses or

otherhealth proessionals,link patientsand thehealth-care system.They can helpgetan elusivedoctor’sappointment,research treatments,flemedicalpaperwork, orpersuade an insurancecompany to covera procedure.They mightalso

standin or araway relativesby accompanyingan ailing person to appointmentsorsitting atahospital bedside.Some advocateswork privately,on acase-by-case orhourly basis.Otherswork atno charge orare suppliedbyemployersas parto beneftspackages.

Unortunately,fnding goodadvocatescanbe dicey.There’sno licensing orcredentialingprocessspecifcto health advocates,and no

regulatory body overseesthem, sWeil,interim directoro the masthealth advocacy atSarah LawrenBronxville,NY,thenation’sonly grin health advocacy.But itmakesthese guidelines:

For someonewho’s employedhisor herbenefts include patienMany large employerscontractwsuch asHealth Advocate (1-866-3

www.healthadvocate.com ),the na

employee-basedadvocacy frm,sregisterednurses andbenefts ex

For someonein ahospital or Askwhether there’sanin-house pwhomediatesbetweenamiliesan

(Butbe aware thatsuch advocateinstitution’spayroll.)

If achronically illperson canContactthenonproftPatientAdvo

(1-800-532-5274; www.patientadwhich providesree mediation secase-by case basis.The Website iresourcesto help navigate insuraaswellaspatientchats.

Tohire aprivate advocate: Gcheck reerences,andask whatexperson haswith similarcases.Obestimatesin writing.

ADVOCATES HELP WITH PATIENT C

J U N E 2 0 0 8

TOLL-FREE 866.385.8033 | [email protected] | HealthAdvocate.com

©2011 Health Advocate, Inc.HA-B-1103024

BusinessWeek, The Wall Street Journal, The New York Times, The Washington Post, The Philadelphia Inquirer, Crain’s New

York Business, USA Today, CBS Evening News , NBC 10 TV , Fox 29 News and various NPR stories to name a ew

Featured in more than 375 national, regional and local print, radio and TV stories

In the News

Independent. Confdential. Convenient.

Health Advocate is not afliated with any insurance or third party provider. Health Advocate does not replace health insurance

coverage, provide medical care or recommend treatment.

About Health Advocate

Health Advocate™, Inc., the nation’s leading independent healthcare advocacy and assistance company, provides a spectrum o

time- and money-saving solutions to more than 21 million Americans through its extensive employer and plan sponsor relationships.

The company also oers a direct-to-consumer advocacy service, called Health Proponent ®, to individuals who are not part o

groups. Founded in 2001, the company is headquartered in suburban Philadelphia with sales ofces nationwide.

Company Overview

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Health Advocate's Story