HAWSAC Patient Guide

Hide-A-Way Small Animal Clinic • 14114 FM 849 • Lindale, TX 75771 • 903-882-7533 1

~ Welcome ~

We are here to serve our patients and clients by offering the best possible care. This includes being educated

and prepared before needed; providing optimal care when needed, and to provide the follow-up care that you and your pet deserve.

Our goals are:

(1) To prevent animal disease and suffering by educating the pet owner in a way that is both understandable and practical.

(2) To diagnose each problem, offer the best treatment possible and provide a realistic prognosis in order for our clients to make well informed, educated decisions concerning their pets’ health care.

OUR MISSION STATEMENT


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While our offices are closed on Saturday and Sunday, it does not mean your pets that stay over the weekend are alone. At least one of our qualified, caring staff will be on duty to walk, feed, and spoil all the guests that stay over while Mom and Dad are away.

After hours emergencies are cared for at the Tyler Area Emergency Clinic. This is located on SW Loop 323 behind Sweet Sue’s Restaurant. Hide-A-Way Small Animal Clinic is a member of this emergency group and will receive any information by fax about the treatment given to your pet so we can continue to give any needed care.

OUR CLINIC’S HOURS

Tyler Animal Emergency Clinic

3363 Loop 323 S. SWTyler, Texas 75701

903-534-0459

Hide-A-WaySmall Animal Clinic

14114 Hwy 849Lindale, Texas

903-882-7533903-283-1132

Monday through Friday7:30 a.m. to 5:30 p.m.

Closed Wednesdaysfrom 10:00 a.m. to 12:00 p.m. for staff education

Closed Saturdays and Sundays to allow our staff family time.

EmergencyInformation:


~ Welcome ~

With modern facilities and state-of-the art equipment, Hide-A-Way Small Animal Clinic strives to

be on the cutting edge of veterinary medicine, which includes providing the individual attention that each owner and animal deserves.

PET CARE SERVICES

• Wellness/Preventative Care for All Life Stages - Pediatric through Geriatrics

• Internal Medicine

• Surgery/Soft Tissue and Orthopedic

• Dentistry

• In-House Laboratory

• Radiography

• Neutering/Spaying

• Nutrition Consultation

• Behavioral Consultation

• Microchip (pet identification)

Committed to high standards of care, Hide-A-Way Small Animal Clinic offers an array of services for companion animals, including:

• Boarding - Overnight or Day Care

• Grooming

• Convenient Drop-Off Service

• House Calls Available by Appointment


~ Welcome ~

Deluxe Boarding: 3 walks, special “cot” style bed, extra afternoon playtime, and a little ice cream before bedtime

Super-Deluxe Boarding: 4 walks with all the same amenities as Deluxe Boarding

Baths include: bath, nail trim, cleaning of pet’s ears, anal glands expressed, brush-out of hair, bandana and cologne

Grooms include: bath with all natural Kiwi and Papaya shampoo and conditioner, nail trim, cleaning of pet’s ears, anal glands expressed, complete brush-out of hair, hand blow dry, clipper and scissor cut of hair, bandana and cologne

We also offer in-home pet sitting through East Texas Critter Care -- (903)283-1131.

Let our team of experienced care givers provide your pets with all the love and attention they need in the comfort of their own home.

PET CARE SERVICES (CONTINUED)


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OUR FACILITIES

• Complete in-house laboratory and pharmacy• Surgery suite• Boarding:

· Climate controlled environment to maximize comfort and health.

· Separate dog and cat facilities· Dogs walked at least twice daily, more often if

requested or needed.· Litter boxes changed whenever used throughout

day.

Our modern facilities are our pride and joy. We want your pet’s stay to be as comfortable as possible while we

provide the best care possible.


~ Welcome ~

· We provide towels and blankets to keep your pet comfortable. You are welcome to bring items from home.

· If your pet is on a special diet, you are welcome to bring their food. We feed Hill’s Science Diet Sensitive Stomach in our kennel.

· Deluxe and Super Deluxe boarding is available for extra pampering.

While you are away, you can be assured your pet will be pampered by our staff of trained veterinary professionals and will receive special attention as needed by our veterinarian.Some of our clients find that boarding is a convenient time to let us take care of their pets. Many services can be provided while you’re away.• Wellness exam• Surgery• Dentistry• Bathing/Grooming – available Monday through

Friday by appointment

OUR FACILITIES (CONTINUED)


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OUR STAFFDr. Jason Beard, DVM Dr. Jason Beard graduated from Texas A&M University (THE University of Texas) College of Veterinary Medicine in 1991. After graduation he practiced on a variety of animals (dogs, cats, cattle, horses, pigs, ostriches, emus, rheas, llamas, ferrets, guinea pigs, hamsters and an occasional deer or bobcat) in a variety of places (Brenham, Buffalo and Marshall) before settling in Lindale. While enjoying all aspects of veterinary medicine, his areas of special interest include those challenging internal medicine cases and surgery - soft tissue and fracture repairs. “My personal goal is to give back to the animal world as much care and love as they have given me. This is a goal that is never attainable but will always keep me reaching upward to offer the best care possible.”

Kathy Beard R.V.T. Kathy Beard R.V.T. graduated from Sul Ross University’s Registered Veterinary Technician program in 1986. Since that time she has gained vast knowledge and experience in many areas of veterinary medicine - Private practice in Tyler, Brenham and Buffalo; Clinical Pathology at the Texas Veterinary Medical Diagnostic Laboratory in College Station; and Large Animal Surgery Dept. at Texas A&M University College of Veterinary Medicine - as well as experience in the human medicine field by working as a phlebotomist/lab technician at Marshall Internal Medicine in Marshall, Texas. These varied positions have given her invaluable experience that she uses every day in patient care and the management of Hideaway Small Animal Clinic.

The Beards were married in 1988 in Hideaway Lake where Kathy grew up. They live outside Lindale with their two daughters, Kayla and Rebekah, and a menagerie of animals.

Kathy Beard R.V.T.

Dr. Jason Beard, DVM


~ Welcome ~

OUR STAFF (CONTINUED)

Kristiana

Kristiana, Veterinary Assistant Hi My name is Kristiana, my husband and I moved to Grand Saline from Las Vegas in April 2008. I graduated from Pima Medical Institute in Las Vegas with my Veterinarian Assistant Certificate. I hope to continue my education in the near future. I have two dogs and two cats. I love music, I play the violin and the alto sax, and I am trying to learn the guitar. I am excited to work with you and your animals. I look forward to meeting you in the near future.

Julie

Julie, RVT Hi I’m Julie. I graduated from Cedar Valley College’s Registered Veterinary Technician program in 2002. Before coming to HAWSAC in June 2003, I gained clinical experience in the Large Animal Intensive Care Unit at Texas A&M University College of Veterinary Medicine, a small animal practice in Navasota, and a mixed practice in Mineola. In my spare time I enjoy deer hunting, bow and rifle, horseback riding and 4-wheeling with my husband, Michael. I look forward to continue serving you here at HAWSAC.

Sarah

Sarah, Practice Manager Hi, my name is Sarah and I graduated from Houston Baptist University with a B.A. in Marketing and Business Management. I have worked at Hide-A-Way Small Animal Clinic for 9 years. My husband and I have been married for twenty-six years and we have two children. My son is a student at the University of Texas Austin and my daughter is a senior at Lindale High School. It is a pleasure to come to work everyday with an incredible team of people. I believe we have the best pet owners in the world. I love visiting with our old clients and enjoy welcoming new ones.


~ Welcome ~


Sue

Sue, Receptionist Hi, I’m Sue. I moved from Pickerington, Ohio, where I resided for the past 20 years with my husband Roger, and two children. I worked for the Pickerington Local School District for the past 15 years. We relocated to Lindale, Texas to be closer to our children and grandchildren. We have a daughter, Amanda, who lives in Denton, Texas, with her husband Andrew, and three sons, Grant, Sam, and Ian. Our son Christopher graduated from The Ohio State University and now lives in Forney, Texas with his wife Katherine. They both work as Dallas Police Officers. I joined the Hide-A-Way Small Animal Clinic family in March 2006.

Betty

Betty, Receptionist Hi my name is Betty. I joined the HAWSAC family in August of 2003 as a receptionist. My husband Stan and I moved to Hide-A-Way nearly eight years ago with our two children. My son currently attends Tyler Junior College and my daughter is a senior at Lindale High School where she enjoys band and debate. We also have two very energetic dogs, a Miniature Schnauzer named Mindy and a Papillion named Dancer. In our spare time my husband and I like to water ski and try out new restaurants. It has been an honor to serve as a receptionist at HAWSAC. I look forward to many more years here.

Jane

Jane, Receptionist Hi! My name is Jane. I am native Texas, born in Wharton, Texas. I lived the majority of my life in Austin. I attended UT in Austin. I have been married for 32 years. Outside of work my hobbies are painting, craft work using local materials, walking, gardening and taking care of my two Chihuahuas, Harry and Tyler. I am so excited about being a part of HAWSAC. I love animals and have never lived without one in my family. I look forward to meeting all of you in the near future.


~ Welcome ~


Christine

Christine, Animal Caregiver Hi, my name is Christine. I am mother of five, three children and two dogs. My husband of seven years just got out of the Army and we moved back to Texas. I have spent a lot of time trying to find a career that I am passionate about. When I started working with the HAWSAC team, I realized this is it. I look forward to spending many years here. I hope to meet all of you soon.

Jessica

Jessica, Animal Care Giver Hi! I’m Jessica! I have lived in Lindale for six years. I am a home-school student and came to work here at Hide-A-Way Small Animal Clinic in January 2008. I have one dog, Josey, and two horses, Rudy and Sissy. I enjoy listening to music and being outside. I would like to go into missionary work in the future.

Jennifer, Animal Caregiver Hello my name is Jennifer. I grew up in Ben Wheeler and now live in Van. I have been married for 12 years and have three children - Kazlynn, Kyler, and Kaegan. I have one cat and four dogs. In my spare time I enjoy softball, photography, and fishing. I am so excited to be working here at HAWSAC. I look forward to many years here.

Jennifer


~ Welcome ~


Shelby

Shelby, Animal Caregiver Hi my name is Shelby. I am a student at Lindale High School. I joined the HAWSAC team in November ’07. When I get out of high school, I plan on attending Texas A&M and going to veterinarian school. I look forward to seeing you all in the near future.

Jayne

Jayne, Animal Care Giver Hi, I am Jayne. I am attending the University of Texas at Tyler. There, I am working towards getting my Bachelors degree in Biology which will hopefully lead me into Veterinarian School. I plan to go to Louisiana State University for Vet School in the near future. Dr. Beard has happily taken me under his wing and given me valuable hands-on learning experience. I am glad to be working here at Hide-A-Way Small Animal Clinic. I hope to be seeing you all in the near future.

John

John, Animal Care Giver Hi my name is John. I am a student at Lindale High School. Some of my hobbies include playing basketball, music and hanging out with friends. I look forward to meeting you all in the near future.


~ Welcome ~


Celeste

Celeste, Groomer Hi, my name is Celeste. I have been grooming for the past five years. My experience and training has been both hands-on teaching and work experience. I owned and operated a full-service dog grooming salon in Arlington, TX. In May of 2006 I joined the HAWSAC team. My time here has been fulfilling and rewarding. It has been an honor to work with the team here at HAWSAC. My daughter and I live in Hide-A-Way. We enjoy walks in the park, shopping, fishing and playing Barbies. She loves her days at St. Luke’s and enjoys learning. We look forward to many years here.

Documents

HAWSAC Patient Guide