Have you met ROS?The value of cross library collaboration in project management and delivery

UNSW Library

Presented by Clare McKenzie and Emma McLean

‘Who’ is ROS? Some background

Investigating further

Unpacking the keys to successful collaboration

Digital Libraries

Electronic Resources

Library Application

Support

Information Services

Outreach

Central Services

Project Support

Library Senior Management Group

Image: ‘Investigation’ by Paul Vladuchick CC BY- NC 2.0

Investigating success

Interpersonal Organisational

Developmental Leadership

Four elements of collaboration

Interpersonal

Image: ‘Trust’ by . .. CC BY- NC 2.0

Trust is crucial

• Use existing trust to get started

• Build trust and communication channels

• Develop workflows and processes that meet everyone’s outcomes

Interpersonal Organisational

Developmental Leadership

Developmental

Image: ‘Castellers in London’ by Jaume Escofet CC BY- 2.0

Work together to develop new skills

• Encourage sharing of new skills and/or knowledge

• Think outside existing roles to help team members develop and build skills

• Consider context for staff working outside their traditional roles

Interpersonal

Organisational

Developmental

Leadership

Organisational

Image: Bosnia and Herzogovina-02255 – Old Bridge by Dennis Jarvis CC BY-SA 2.0

Create strong ties between teams

• Choose a staffing model that is fit for purpose

• Leverage existing trust and communication channels

• The expertise needed might be spread across different teams

• Allow the development of new communication channels

Interpersonal

Organisational

Developmental

Leadership

Leadership

Image: ‘4.IX Orchestra Sinfonica Nazionale della Raii’ by MITTO Sittembre Musica CC BY- 2.0

Empower your leaders

Interpersonal

Organisational

Developmental

Leadership

• Have strong leadership buy-in at the top

• Be clear about strategy and scope

• Lead by (collaborative) example

• Distribute task leadership to the expert teams

Interpersonal

Organisational

Developmental

Leadership

Overlap = strength

• Trust is crucial• Work together to

develop new skills• Create strong ties

between teams• Empower your leaders