Personaldetails: Resume

ABDUL HASEEB.

DOB Apr 20,1987Father name Muhammad AshrafNIC # Pakistan 13504-6139717-5Passport # AE6837171Gender/status Male / single Country Pakistan Nationality PakistaniContact # UAE 00971-502145955Contact # Pakistan 00971-525869327 Current address, Hor al anz Abu Hail Dubai Permanent address Abbottabad, KPK, PakistanVisa status Employment Visa

Email addresshaseebpiah@gmail.com

Objectives: I want to be a part of growing company, learning & working with company to achieve goals with petty addition of my experience. I am seeking for a position and willing to contribute my pity experience and knowledge learning and working with company to achieve the goals.

Education:2Entry(s)

ExperienceSnap shot:

Organization:-

Tenure

Responsibilities :-

Hadaf Al Khaleej Commercial Services LLC Dubai UAE.

From April 2015Started working as B2B Sales executive with Etisalat.ae.Gathering data related clients from etisalat, cold calling and Telecalling and fixing appointment with Business holder (Client) companies and providing all the stated details and giving them their desired Internet packages

The Resource Group (Ibex global and DGS). A BPO company.Organization

JobResponsibilities:-

Started work as a Customer Support Executive on contract based campaign in order to select the resumes for pre-selection criteria from (Bright career, career builder, Monster hot jobs and Tampa hot jobs etc.) of online applied people application for jobs from USA and Canada for our respective clients D2D Jobs campaign of Trg.Inbound/out bound Telesales and non-voice from Jan 2011 to 2012 Oct Handling Inbound calls and making sales, out bound calls and making satisfactory sales to customer of USA on placing orders, order forwarding to installation department (with other queries and services concerns) for our company respected clients are (Comcast, Time Warner cable, Buy RCN, Cox, X-finite etc. Non-voice (Live chat with customer and making sales)The services for customer TV, Phone and Internet in USA.

From Nov 2012 to July 2014 JS Bank Pakistan Help line As a Customer support Executive on JSBL 0800-01122, providing customer services regarding customer queries including,Balance inquiry by via soft application T-24. SMS activation via (I,SMS)

Debit & credit card activation via (Vision), Internet Banking activation link forwarding and complaints forwarding to head office.

JSBL Outbound Tele-selling to customer for credit card sales

Telephonic calls for Collection of overdue balance payment.

Degree Name 1,BBA

Institute ╬►Mohi-ud-Din Islamic University. (MIU Narriean shareef AJ&K)Pakistan.

Session Completed in 2010

Majors subjectsCommerce. Ecommerce, Marketing, Accounting, Business Math, Management, Money and Banking etc.

2,Fsc

Institute ╬►Completed in 2OO6 (pre-engineering) BISE Abbottabad Gov. Post Graduate College Mansehra KPK Pakistan.

Majors subjects Science. Mathematics, Physics and Chemistry.

Experience &location :- Full time, day and night 08 to 10 hours shift with 4 years.

Organization

Lahore Pakistan.

IAT (Institute of Advance Technology) By PRCS.Designation IT Assistant.Responsibilities Installation of Windows and software, other IT related work.

Type of Experience Part Time 5 months.Tenure December-2007 To May-2008Location Pakistan Red Crescent Society (DHQ) Mansehra KPK Pakistan.

Extracurricular activities experience and Certificates.

1:- Top performance Certificate on behalf of Managing the floor 2013 by site director of IBEX GLOBAL while zero presences of operation Lahore PK. 2:- Employee of Month certificate in April 2012 Handling high call volume with customer’s appreciation. Operation Manager Lahore PK. 3:- Pakistan Red Crescent Society (DHQ) Mansehra KPK Pakistan certificate. 4:- Advance English Language certificate from NIML Mansehra kpk PK.

Languages skills:5 Entry(s)

Read Speak Understand Typing Shorthand English Fluent Easily Easily nonUrdu Fluent -- -- non -- Punjabi Fluent -- -- -- Pashto Fluent -- -- -- Hindi Fluent -- -- --

Skills:

Entry(s)

Skill Name

1 » IT related

» OS of all windows and installations, application software and efficient working skills.» Hardware and software installation and VNC Troubleshooting from remote system. Typing speed with (35 to 40) and Internet searching and surfing.2 » Professional skills. » Customer Support Executive. Excellent professional communication language skills in English and Urdu. Understanding the stated instruction and implementation on work with environment of organization. A part of management for event organizer in Ibex global/ DGS and TRG 2012 to 2014.» Team leader and coordinator with management and self-motivated, eager and goal-driven professional with more than 4+years extensive experience in sales and promotion services.

Hobbies ╬► ╬► Playing cricket ╬► Reading books historical books ╬► Adventures movies ╬► Internet searching and surfing. ╬► Learning languages

Additional

I am multifaceted, enthusiastic and determined individual with professional in experience BPO services like Customer services, client dealing providing excellent result about services. Also awareness of working with management HR department, operation and administration. As for my qualification goes, I have done BBA (Bachelor of Business Administration)from having enough knowledge about Marketing, Accounting, Management and commerce.I am seeking for a position and willing to share my experience and knowledge learning and working for growth of an organization. I want to be a part of growing company, learning & working with company to achieve goals with petty addition of my experience. I am seeking for a position and willing to contribute my pity experience and knowledge learning and working with company to achieve the goals.