Harnessing the Power of Virtual Learning · 2020. 8. 14. · access to learning content via an online platform. Individual learning content is enhanced with collaborative learning

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Harnessing the Powerof Virtual Learning

by Deanna Foster

Perspectives:Virtual Learning


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Welcome to the WebinarA few logistical notes


• Questions: Please send us your questions during the broadcast using the Q&A panel on the side of your screen.• During the broadcast all attendees will be muted.

• Technical Difficulties: If you encounter difficulties, we recommend leaving the webinar and then rejoining.

• Recording: This broadcast is being recorded and the recording will be made available to you within 48 hours via email


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Presenter

Deanna FosterDirector, Design Center of Excellence, Global Learning ServicesHarvard Business Publishing Corporate Learning



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The world’s most trusted source of ideas that matter and prepare you for the challenges of today and tomorrow.


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On Site Residential or

on location

Cohort-Based Live virtual learning

Self-PacedPersonalized

learner-drivenTranslated to a continuum of learning, experiences that motivate and empower your talent.


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Tailored to rapidly scale across geographies and leader levels to drive business impact.

C-suite Senior Leaders

Emerging Leaders

New Employees


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Our experiences evolve to meet learner needs and transform the nature of your work.

• Personalized• Adaptive• Predictive• In the flow of work• At the speed of reality


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Harnessing the Powerof Virtual Learning



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Harvard Business Publishing Corporate Learning Survey, April 2020

of participants responded that virtual learning isn’t new to their organizations.

Perspectives:Virtual Learning 75%


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What do we mean by virtual learning?

Perspectives:Virtual Leadership Development

We use the term “virtual” to refer to blended learning experiences that are a mix of live virtual events and anytime/ anywhere access to learning content via an online platform. Individual learning content is enhanced with collaborative learning elements like online discussion forums and group project meetings. In-person, instructor-led sessions may also be part of the blended learning experience.


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LearningOVER TIME is learning that WORKS.



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Spaced LearningChanges behavior. Delivers impact.


LearningExperience

LearningExperience

LearningExperience Impact

DiscoveryApplicationIntegration




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When learning comes in smaller bursts over time, when some part of it is self-directed, when—thanks to virtual technology—learners can choose when and where it works for them, they can and will make time for it.



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Methods to leverage virtual learning experiences for engagement


• Video• Audio• Work-based application• Participant-centered

case discussions• Team-based project

work• Assessments• Simulations

• Peer coaching• Expert guest lectures• Executive panel

discussions• Games• Competitions • Discussion boards• Social networking• Hack-a-thons

Drive learning impact with:


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Virtual learning enables the creation of dynamic learning experiences


Incorporates:• Discovery and choice• Practice and feedback• Peer interaction• New skills and behaviors

Allows learners to:• Be more self-directed in their development

• Focus on what’s relevant to their challenges

• Apply learning immediately


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Virtual learning lets organizations offer learning experiences that occur over time and can be naturally and non-disruptively integrated within each learner’s workday.



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Design of virtual learning experiences for impactFour-phased learner-centric model


Engage Discover Act Integrate


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Engage | Discover | Act | Integrate


Tools to drive engagement:• Senior sponsor videos• Online surveys• Assessments and self-evaluations• Provocative and relevant content

To promote engagement, establish:

• Relevance • Need


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Virtual learning tools to acquire new knowledge:• Podcasts, videos, articles• Tip sheets and longer-form reading• Lessons• Peer discussions: discussion boards, social channels,

virtual sessions

• Absorb it• Think about it• Compare it to what they know• Formulate questions• Anticipate how to use it

Acquisition of new knowledge happens when learners are most able to:


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Performance support tools to practice new behaviors:• Short tasks• Action learning activities• Work-based activities• Virtual debrief sessions• Discussions boards• Coaching

• New behaviors• Shift in mindsets• Process improvements

Applying learning in the work environment drives:


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Apply learning and behaviors

Receivefeedback frommanagers, peers, team

Modify behavior

Access virtual learning platform for content, tools, connections for ongoing refinement


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Reasons organizations have adopted virtual learning

Consistency and scale

Time and flexibility

Learning impact

Engages diverse learners

Collaborative networks


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Considerations when implementing virtual learning


Does your L&D team have the requisite skills to design and deliver learning virtually?

Are your facilitators comfortable with virtual delivery?

Do you have the requisite platform technology and support staff to ensure a seamless learner experience?

Will senior leaders participate as role models to support a virtual learning experience?

How much experience have your learners had with virtual delivery?


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THERE’S A REASON ORGANIZATIONS HAVE ADOPTED VIRTUAL LEARNING

If your organization isn’t yet harnessing the power of virtual learning, now’s

the time.

It works!Impact of Virtual Learning


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Q&A



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harvardbusiness.org

@HBPCorpLearning

Harvard Business Publishing Corporate Learning

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Thank you.

CONTACT

Deanna FosterDirector, Design Center of Excellence, Global Learning [email protected]


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Virtual learning lets organizations offer learning experiencesthat occur over time and can be naturally and non-disruptivelyintegrated within each learner’s workday.

Impact of Virtual Learning


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Virtual learning enables learning that stands the test of time, that’s not forgotten when the “textbook”—hard or soft copy—is “shelved.” It provides organizations the ability to more efficiently and effectively reach a broader range of learners—a key consideration when it is increasingly recognized that there are leaders whose experience and expertise can be tapped into at all levels throughout an organization.

Impact of Virtual Learning

Documents

Harnessing the Power of Virtual Learning · 2020. 8. 14. · access to learning content via an online platform. Individual learning content is enhanced with collaborative learning