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Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard SCT Wednesday, May 4, 2005 8:30 – 9:45 a.m. Vista Ballroom B

Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

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Page 1: Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

Harnessing New Technologies to Deliver Product Enhancements to

Customers

Gary Allen, Oracle | PeopleSoftJon Kroehler, Sallie Mae

Rhonda Allen, SunGard SCT

Wednesday, May 4, 20058:30 – 9:45 a.m.Vista Ballroom B

Page 2: Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

Agenda

1. Introduction1. Introduction

2. Technology Influence 2. Technology Influence

3. Technology with Loans3. Technology with Loans

4. Value4. Value

Page 3: Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

Introduction

•Organizations

•Service Providers

•Software Providers

•Today’s Panel

•Gary Allen, Oracle / PeopleSoft

•Jon Kroehler, Sallie Mae

•Rhonda Allen, SunGard SCT

Page 4: Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

Technology Influence

•Traditional Education Experience

•Regulatory

•Privacy

Page 5: Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

Technology Influence

•e-Education (additions to traditional)

•Anytime, Anywhere

•Level of Service

•Distributed

Page 6: Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

Education Finance

•Multiple Partners – One Experience•Standards: Is e-Authentication Next?•E-Borrowers: efficiency & desire•Conflict? Regulations vs. desire

Page 7: Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

Value

•Student/Parents

•Administrator

•Executives

•Software Providers

Page 8: Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

Leveraging Technology

Analyze

Prioritize Plan/Adjust

Deliver

PostEval

EvolutionEvolution

Solutions

Page 9: Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard

Contact Information

MarkPutman

GaryAllen

JonKroehler

RhondaAllen

Assistant Vice President Technology Relations

NCHELP

202-822-2106

[email protected]

Senior Product Manager

Oracle | PeopleSoft

[email protected]

Senior Vice PresidentLoan Delivery Product Development and Implementation

Sallie Mae

[email protected]

Product Manager

SunGard SCT

(800) 541-5330 x 4686

[email protected]