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G.R.RAMESHPRINCIPAL CONSULTANT
GENPACT
AGENDA
• Company Overview• Oracle sourcing automation.• Business Pains and Requirements• Implementation Challenges• Sourcing – ASCP Automation• Achievements• About SSS• SSS Solution• SSS Implementation
Healthcare EntertainmentIndustrialFinanceMaterials Transportation Energy
Supply Chain Financials
Manufacturing
Customers
AssetsEmployees
Procurement
Suppliers
Healthcare EntertainmentIndustrialFinanceMaterials Transportation Energy
Supply Chain Financials
Manufacturing
Customers
AssetsEmployees
Procurement
Suppliers
GE Capital International Services
Shared Service Center
1997 to 2004
Healthcare EntertainmentIndustrialFinanceMaterials Transportation Energy
Supply Chain Financials
Manufacturing
Customers
AssetsEmployees
Procurement
Suppliers
Healthcare EntertainmentIndustrialFinanceMaterials Transportation Energy
Supply Chain Financials
Manufacturing
Customers
AssetsEmployees
Procurement
Suppliers
Genpact 2005
Supply Chain Financials
Manufacturing
Customers
AssetsEmployees
Procurement
Suppliers
Supply Chain Financials
Manufacturing
Customers
AssetsEmployees
Procurement
Suppliers
Genpact80+
Global 2000
Genpact Overview and History
A Snapshot of Our Global Operations
Industry-Specific Processes Applications & Technology
Denotes a Genpact operating location
Consumer Lending
We manage collections across 250,000 private label credit cards daily
Insurance We process 720,000 insurance claims annually
Oracle Genpact is the 4th largest Oracle E-Business Suite Consulting Organization
Genpact Supports Over 65 Global Instances
Finance / Accounting
We process 60% of GE’s payables globally – $40 billion in payables over 6 mil. invoices
We manage procurement systems for an $18b indirect supply chain
We process over $4 billion of outbound billing invoices
Retail We handle $35 billion in daily cash settlements for 30 retailers
Energy We manage billing for a billion dollar energy services business
Global Operations
We reconcile loan balances across GE’s 2,600+ legal entities across 48 currencies
We reconcile 90,000 accounts for 28 businesses globally
We serve clients in 40 countries, in 19 languages
Our 18,000 employees have 27 nationalities
Oracle Sourcing Automation
Procurement Business Pains
• Demand Fulfillment• Promise Date Accuracy in PO• Timely Delivery• Reduction in Backlog • RFQ Cycle• Improved Quote Tracking• Reduced Cycle Time for Quote• Increasing Auto Sourcing Opportunity• Better vendor commcn / single point of contact• Improve Productivity with Sourcing Team
O r a c l e P r o c u r e m e n t S o l u t i o n
I n t e g r a t e d I n t e l l i g e n c eI n t e g r a t e d I n t e l l i g e n c eS p e n dS p e n dA n a ly s i sA n a ly s i s
P r o c u r e m e n tP r o c u r e m e n tP r o d u c t i v i t yP r o d u c t i v i t y
S u p p l ie rS u p p l ie rP e r f o r m a n c eP e r f o r m a n c e
C o l l a b o r a t i o n
P o r t a l
M e s s a g i n g :X M L / E D I
P O sC h a n g e s
S h i p N o t i c e sI n v o i c e s
E F T / C h e c k
S t a t e m e n t
S u p p l i e r sS u p p l i e r s
B a n k sB a n k s
C o n t r a c t sC o n t r a c t s/ C a t a lo g s/ C a t a lo g s
P r o c u r e m e n t P r o c e s s A u t o m a t i o n
P r o c u r e m e n t P r o c e s s A u t o m a t i o n
S o u r c i n gS o u r c i n g
R F xR F x
A u c t i o nA u c t i o n
O f f e r sO f f e r s
Q u o t e sQ u o t e s
B id sB id s
C o u n t e r o f f e r sC o u n t e r o f f e r s
A p p r o v a lA p p r o v a l
P u r c h a s eP u r c h a s eO r d e rO r d e r
R e c e ip tR e c e ip t
P a y m e n t /P a y m e n t /R e c o n c i l ia t io nR e c o n c i l ia t io n
S e l fS e l f -- S e r v i c e S e r v i c e R e q u i s i t i o n sR e q u i s i t i o n s
R e q u i s i t i o n sR e q u i s i t i o n sF r o m n o nF r o m n o n -- O r a c l e O r a c l e
S y s t e m sS y s t e m s
M a i n t e n a n c eM a i n t e n a n c eR e q u e s t sR e q u e s t s
P u r c h a s i n gP u r c h a s i n gR e q u i s i t i o n sR e q u i s i t i o n s
D e m a n dD e m a n d
Procurement – Big Picture
Sourcing – At a Glance
Implementation Challenges
•Integration with QMS- Allowing Business Priorities to Flow Directly to the Supply Base – Ensuring Suppliers and Buyers are on the same Page
• Integration with Undefined Item in Oracle till auto roll PO
• Ability to attach BOM and Item Drawings to the Supplier RFQ - Improving Productivity and Information Transfer
• Automation of Planned Orders Release (ASCP) with Sourcing Docs
•Enhanced Notifications to Suppliers and Buyers to Inform Parties of Quote Deadlines and Updates
Sourcing –ASCP Automation
Sales OrdersWarehouse Demand ASCP
Based on Sourcing Rule/ASL/QuotesSourcing Rule assignment, planned
order is released in INV Orgs
Suppliers
PO released to supplier from INV Orgs by planner
Receive inWarehouse
Planning Process
Ship From Warehouse Customers
Check Assigned Sourcing Rule Planned Order
Release
Achievements
Greatly reduce preparation time and manual effort•Renewal Driven: Instantly Create new sourcing events from previous agreements
• Request Driven: Aggregate requests across the enterprise to leverage buying power
•Buyer - Slash cycle time to 70% by eliminating manual processes
Supplier - Slash cycle time to 70% by improving communications
Facilitated online Quote comparisons System generated Award optimization engine
Drive optimal results by reusing Best Practices and sourcing templates
SSS – INDIRECT SOURCING(Shared Sourcing Services)
ABOUT SHARED SOURCINGSERVICES• What is SSS? Initiative for global indirect procurement across Businesses
Internet Based Procurement System For Indirect Materials Pre-Loaded Electronic Catalogs For Selected Suppliers Users Order Goods & Services With A Few Clicks Of The Mouse Purchase Orders Are Generated And Sent To Suppliers Interface With HR To Identify Employees To The System Interface With G/L To Load Accounting Information Interface With A/P To Send Purchase Order Information
• Does SSS allow anyone to order anything?
SSS is accessible to all identified associates via intranet Security requires Logon & Password SSS has Approval Authorities and Routings based on the User,
Type of Commodity Purchase, and Business Rules
Shared Sourcing Services Solution
Approval
Hierarchy
POs,Receivers
Invoice,Payments
RequestorsRequestors
OraclePO &SSP5
TPN
Intranet Intranet
ExtranetExtranetLEGACY
SYSTEMS
LEGACY
SYSTEMS
INTERFACES
INTERFACES
GL
HR
AP
Supplier CatalogsSupplier CatalogsGSDW
SSDW
Accounting
Single Global Instance Located in Cincinnati, Ohio
Corporate Provides Operational Support Application Support Environment Hosting
Current Participants Equipment Services Consumer Finance Commercial Finance Insurance Transportation Advanced Materials Medical Systems Consumer and Industrial NBC Energy Corporate
…Leveraging Opportunities globally Across The World
SSS Implementations by GENPACT
Implementation Process Consulting Gap/ Fitment Analysis Configuration / Development CRP / UAT / QA as per SSS
Train
Maintenance and Support Business Helpdesk Break-fixes & Monitoring System Administration Cargo Train Testing
Resources for
eBuy - Oracle
PO + SSP
Commercial FinConsumer Finance
Global Experience … Proven Successes
Consumer FinCommcl FinanceCapital
CorporateEnergyCons & IndlTransportationAdvance Matls
Cons & Indl
EnergyEquip ServicesCorporate
InfrastructureCons & IndlCorporate
Consumer Fin
THANK YOU
CONTACT INFORMATION
G.R.RAMESHPRINCIPAL CONSULTANT
GENPACTE-Mail: [email protected]
Phone: 678-596-0061