ConnectBringing the latest Carnegie news and events to Southern Ontario

Upcoming Classes Dale Carnegie CourseEight-week format

Markham • January 18 Toronto • January 19Burlington • January 26Cambridge • January 27Brantford • February 8Mississauga • February 18St. Catharines • March 9

Dale Carnegie Course Bootcamp (3 Days)

Mississauga • March 23, 30, April 6

Leadership Training for Managers

Mississauga • January 12,19 & 26

Sales TrainingMississauga • Jan 25, Feb 1, Feb 8

High Impact PresentationsMississauga • Dec 9 – 10Mississauga • Feb 24 – 25

Dale Carnegie CourseFree Preview!

Mississauga • January 28 Toronto • January 27

Goal Setting WorkshopsMississauga • January 5 Markham • January 6 Toronto • January 7Kitchener • January 5 Burlington • January 6St. Catharines • January 7

Winter 2016

For the latest information about upcoming workshops and courses,

www.dalecarnegie.ca

Turn your vision into reality with

Goal Setting Mastery by Dale Carnegie®

Join us for this complimentary workshop that will help you focus on ways to achieve your goals! Goal Setting Mastery is packed with practical tips and exercises to help you develop – and implement – a plan that will see you achieve satisfaction in your personal and professional life, in 2016 and beyond.

Workshop agenda

• Traditional goal setting: Why doesn’t it work?

• Clarify, prioritize and design actions based on your highest aspira-tions and values.

• Showing leadership in the workplace.

• Focusing on goals, even when life gets too busy.

• Engage a team and gain willing cooperation.

Learn more about the importance of re-evaluating your goals from Kevin D. Crone, Carnegie’s Monday Morning Mentor on Page 2.

Page 2 | Carnegie Connect | Winter 2016

Examine the truth, & reset your goals for 2016by Kevin D. Crone

You wonder where the time went. Life just goes by doesn’t it? You and I forget about the choices we made along the way. We give too much credibility to past circumstances.

Yesterday is gone. But the past can teach us

• what’s important,

• where we need to get better, and

• what we need to do.

We are where we are because of goals … or the lack of them.

Now the question is: Will we examine the truth, reset the goals and plans for 2016, and make it a great year?

Lately, I’ve been saddened to hear of people I know who are facing terrible health problems, yet they con-tinue to do the things that cause their problems. Why can’t they set some simple goals and a plan that pulls them toward better health, less depression and more happiness? It doesn’t make sense. We seem to forget that we have the power to choose and reset life.

Business is the same. Strong leaders will examine the current reality, reset goals and plans, and make re-quired changes no matter how difficult it is. Others will let things stay the same but expect more. Good luck

with that approach. They’re going to be eaten alive by the marketplace!

Let’s not let that happen to us. Let’s re-examine our situation:

• Are we adequately supplying the marketplace with what they’re willing to pay for?

• Are we adapting to shifting markets and motivations?

• Are we selling and marketing a better story to sophis-ticated buyers?

• Are we involving our people in determining what needs to be done?

• Do our people have relevant goals to make it hap-pen? Do we?

• Are we adding the best people who match up with what’s needed for the business to grow?

• Are we developing and coaching our people so they will hit those goals? Are we developing ourselves?

Whether it’s personal, business, or both, you can pre-pare for a better life and business. We don’t have to accept circumstances if they can be changed – and most can. Let’s remember to fight for happiness and business success.

What is 2016 going to be for you? Let’s wipe the slate clean, reset the plans and get moving. You know what to do.

Subscribe to the Monday Morning Mentor and start your week off right with caoching tips from Kevin D. Crone.

It’s time to pressIt’s time to press

Carnegie Connect | Winter 2016 | Page 3

Grace Dagres is the Learning & Development Manager /Corporate Trainer of the Dale Carnegie Business Group and a Business Coach & Trainer for Dale Carnegie core programs.

Grace brings with her 20 years of learning and development experience and expertise in both the public and private sector for profit and non-profit organizations. In the last 10 years, Grace has worked overseas instructing and coaching in over eight countries. During that time, she was rated in the top 100 trainers in the world within the Carnegie network.

Grace recently completed her certificate in E-Learning and will add this to her other highly recognized certi-fications. She has worked on corporate solutions with companies such as Ericsson, Marks & Spencer, Sephora, Symcor, Cosmote Telecommunications, Hydro One Brampton, and Costco.

Grace will lead the Live Online and Carnegie Cloud so-lutions. Connect with her at gdagres@dalecarnegie.ca.

Welcoming new faces at Dale Carnegie …Karin Batev is a Senior Consultant in People Strategy and Development at Dale Carnegie.

She brings a broad spectrum of management consulting experience intended to assist organizations in their quest for improved effectiveness and efficiency, growth, customer represen-tation, brand and innovation. Over the years, Karin’s consulting expertise has primarily focused on orga-nizational design and development, change man-agement, process design and development, cultural transformation, as well as learning and development.

At Dale Carnegie, Karin will continue to consult and focus on organizational effectiveness, but also en-gage people at every stage of career and life, show-ing them how to tap into and share the best parts of themselves.

Karin has a Masters in Industrial psychology from the University of Johannesburg South Africa, BA Human Resource Management.

To contact Karin, email kbatev@dalecarnegie.ca.

Taking Dale Carnegie

Online Online webinars may not be new, but Dale Carnegie has certainly improved on that tradi-tional watch-and-learn format.

Engagement is the key with Dale Carnegie’s Live Online Training that encourages all participants to speak, chat, answer questions and collaborate with peers!

Experienced Carnegie coaches and trainers are certified to facilitate more than 150 online modules, using the same proven techniques that have made in-person Dale Carnegie sessions the #1 choice for professional training the world over.

With so many modules to choose from, mix and match offerings to create a program that focuses on core competencies you would like individuals – or your team – to improve. Topic areas include:

Leadership Development • Sales Effectiveness • Customer Service • Presentation Effectiveness • Personal Effectiveness

Through Live Online Training, earn professional badges that allow you to share your accomplishments.

Visit the DaleCarnegie.ca website for more about Live Online and more!

Page 4 | Carnegie Connect | Winter 2016

On Facebook

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On Twitter@KevinCrone (DaleCarnegieGTA) @DaleCarnegieSCO

On LinkedInDale Carnegie Business Group

Dale Carnegie Business GroupToronto and GTA2121 Argentia Rd, Suite 103Mississauga, ON L5N 2X4Tel: (905) 826-7300 Toll Free: 1-800-361-2032

info@dalecarnegie.ca

South Central Ontario Burlington, Hamilton, Brantford, OakvilleKitchener-WaterlooTel: 1-888-850-1849 x 101

southcentral@dalecarnegie.ca

To learn more about Carnegie Connect,contact info@dalecarnegie.ca

For more information about Dale Carnegie courses, visit our website:www.dalecarnegie.ca

©Dale Carnegie Business Group, 2015©Dale Carnegie South Central Ontario, 2015 All rights reserved. No part of this document may be repro-duced without the written consent of the publisher, Dale Carnegie Business Group

Cheryl Grainger began her career at Apple Self Storage as a part-time employ-ee. After three months, she was promoted to facility manager. That’s when she was first introduced to Dale Carnegie® by her employers.

For Cheryl, the Dale Carnegie Course was a life-changer. So much so that she looked to Dale Carnegie’s Leadership Training for Managers (LTM) when she was ready to take on a bigger challenge in the workplace. She calls LTM a three-day whirlwind of practical training that helped her build on those core competencies learned in the Dale Carnegie Course.

Now, Cheryl is the Ontario Regional Manager at Apple Self Storage. In just a few short years, she has gone from managing one facility to 15 across the prov-ince.

Key Takeaways for Cheryl

• Dale Carnegie principles can be applied in both personal and professional life.

Most Important Carnegie Principle: Don’t criticize, condemn or complain

Three Most Important Things Learned:

• Effective communication.• Listen.• Avoid stress. (“It isn’t worth it.”)

Biggest Challenge: Public speaking

When I first started Dale Carnegie and had to give my first speech, I felt like I needed bumper pads to stand up in front of everyone. My legs were wobbly, I felt like I was about to pass out. I still get shaky knees, but it’s a process and you need to keep working at it.

It had to be you...Becoming more promotable

What is the Dale Carnegie Bootcamp?This three-day intensive seminar is geared to those individuals who want the Dale Carnegie experience, but don’t have the time to take part in the tradi-tional eight-week Course.

Instead, the Boot Camp is offered over three consecutive days, running from 8:30 a.m. to 4:30 p.m.

Does this all sound a little familiar? The Bootcamp is our new name for the Dale Carnegie Immersion Course. Same fantastic content, same fantastic results. Check it out online.

Michael Naoum (left), GM, Apple Self Storage is joined by Phil Allen; Ontario Regional Manager Cheryl Grainger, Scott Allen, and Jeff Allen (partners).