10 Soldier Quick Start Training GoArmyEd Introduction
Slide 11
11 Overview Course Objectives The process for requesting
Tuition Assistance (TA) through GoArmyEd Your responsibilities when
using TA The process for dropping and withdrawing from classes How
to access your Student Record How to access advice and Self-help
resources GoArmyEd enables you to access and manage your Army
Education benefits anytime and anywhere. The Soldier Quick Start
Training course provides you with an overview of changes to Army
Education. After completing this course, you should understand:
Introduction
13 Overview GoArmyEd Overview Topic 1: Overview of GoArmyEd
Topic 2: GoArmyEd Key Functions Topic 3: Soldiers Responsibilities
Topic 4: Summary This module provides an overview of GoArmyEd. It
explains how GoArmyEd enables you to access your TA benefits
anytime and anywhere. This module includes five topics: Module 1:
GoArmyEd Overview
Slide 14
14 Topic 1: Overview of GoArmyEd What is GoArmyEd? GoArmyEd is
designed to be your one-stop location for managing your education
and using TA benefits. GoArmyEd is a dynamic portal that automates
and coordinates many of the paper-based processes conducted with
your Army Education Center. Module 1: GoArmyEd Overview
www.goarmyed.com
Slide 15
Topic 1: Overview of GoArmyEd What Does GoArmyEd Do? GoArmyEd
enables you to use and track your TA online. GoArmyEd is available
to Soldiers in the Active Army, National Guard and Army Reserve
components. This includes all Officers, Warrant Officers, and
enlisted Soldiers. Army Reserve Soldiers began requesting TA
through GoArmyEd on 1 December 2009 for all TA-funded classes that
started on or after 1 January 2010. National Guard Soldiers began
requesting TA through GoArmyEd on 1 August 2011 for all TA-funded
classes that start on or after 1 October 2011. TA is a benefit for
voluntary, off-duty education programs in support of your
professional and personal self-development goals. Module 1:
GoArmyEd Overview 15
Slide 16
16 Topic 1: Overview of GoArmyEd When Do You Use GoArmyEd?
GoArmyEd enables you to view information in your Student Record
anytime and anywhere. Access GoArmyEd to: Request TA and register
for classes 24 hours a day, seven days a week Research and select
schools, degree plans, class costs, and admission requirements
Access online advising tools to help you select classes that
advance you toward your degree Complete a TA Statement of
Understanding (SOU) quarterly. Module 1: GoArmyEd Overview
Slide 17
17 Topic 1: Overview of GoArmyEd When Do You Use GoArmyEd?
(continued) Cancel TA requests if you want to drop a class before
the class starts; GoArmyEd automatically restores your annual TA
ceiling when you cancel a TA request Withdraw from classes that
have already started, which may result in recoupment for TA
(GoArmyEd automatically restores the refundable portion of your
annual TA ceiling when you withdraw from a class and recoupment
actions are taken for the non-refundable portion) Access a version
of your Student Record View class grades that your school has
posted directly to your Student Record Call or submit cases to the
GoArmyEd Helpdesk whenever support is needed Module 1: GoArmyEd
Overview
Slide 18
18 Topic 2: GoArmyEd Key Functions Navigation The GoArmyEd
public page has Resource tabs and sub-tabs at the footer to help
you find information. From the public page of GoArmyEd, some
sections are: Module 1: GoArmyEd Overview Note: Additional tabs are
available on your password- protected view of GoArmyEd to provide
information not available in the general public view. GoArmyEd
login section displays: - Login - Retrieve lost user name/password
feature - Pop-up Blocker help - Deactivated Soldiers can check if
they can be reactivated -Student, School or Supervisors may
create/activate a GoArmyEd account GoArmyEd Helpdesk tab provides
information on how to get assistance with GoArmyEd About GoArmyEd
section displays a link to view a GoArmyEd video, learn more about
GoArmyEd. About G-3/5/7 has been added. Message Center Provides
various system messages
Slide 19
19 Topic 2: GoArmyEd Key Functions Navigation (continued) From
your password-protected view of GoArmyEd: a) Top Tabs GoArmyEd
Logo: To return to the homepage Helpdesk: To receive support and
view training videos of the top processes in GoArmyEd Logout: To
close out your password-protected view of GoArmyEd b)AlertsTailored
messages appear regarding your GoArmyEd status. Module 1: GoArmyEd
Overview
Slide 20
20 Topic 2: GoArmyEd Key Functions Navigation (continued) From
your password-protected view of GoArmyEd: c) Smart Links Section -
Commonly used Smart Links: Eight Smart Links selected by
Headquarters Army Continuing Education System (HQ ACES) appear in
this section My Smart Links: Select three additional Smart Links to
appear on your homepage Module 1: GoArmyEd Overview d) Message
CenterView important and timely messages and information.
e)Helpdesk CasesSelect a case to track the status of an open
helpdesk case and create new cases when seeking assistance. View
closed cases to view a case resolution. f)Training ResourcesAccess
training and Step-by-step reference documents to view how to
perform many common processes in GoArmyEd.
Slide 21
21 Topic 2: GoArmyEd Key Functions Navigation (continued) From
your password-protected view of GoArmyEd: g)My EducationView home
school and degree map, grade point average, class and On- Duty
class enrollments and hold on your account. Monitor Tuition
Assistance available and spent. h)GoArmyEd Resource footer menu
tabs and sub-tabs provide additional program information Module 1:
GoArmyEd Overview
Slide 22
22 Topic 2: GoArmyEd Key Functions Semester Hour Progress
Dashboard Module 1: GoArmyEd Overview Once you have an approved
degree plan or Course Planner a dashboard will appear on your
GoArmyEd homepage that displays progress towards your degree based
on LOI degree plans or Course Planner semester hours Soldiers can
hover over each colored section for additional details and links
Only data captured in GoArmyEd (LOI classes, Non-LOI classes and
transfer credits supplied by LOI schools) will be evaluated for
progress and displayed
Slide 23
23 Topic 2: GoArmyEd Key Functions Student Record Your Student
Record contains up to seven tabs: Soldier Personnel, Educational,
Helpdesk Cases, CTS Notes, eFile, Test Scores, and All. Update your
address, phone number, and email addresses on your Student Record
immediately if they change. Select the Account Information link
located on the left-hand side of the footer menu to update your
address, phone number and email addresses. Note: If you add a new
email address to the Account Information page, you may select the
new email as a preferred email from the Preferred Email drop-down
menu. GoArmyEd communications will be sent to the preferred email
account. Data marked by an asterisk on the Student Record is
sourced from the Army's Personnel System and refreshed on a routine
basis. If data is inaccurate, you must request an update to your
personnel record. - Active Regular Army contact Personnel
Administration Center (PAC)/S1 to update eMILPO - U. S. Army
Reserve Soldiers contact Unit Administrator/S1 to update RLAS -
Guard Soldiers contact State Unit Administrator/State PSB to update
SIDPERS A description for each tab can be viewed in the next slide.
Module 1: GoArmyEd Overview
Slide 24
24 Topic 2: GoArmyEd Key Functions Student Record (continued)
Tab NameDescription Soldier Personnel The Soldier Personnel tab
displays your demographic data sourced from the Army's Personnel
Database and the GoArmyEd student administration system.
EducationThe Education tab displays information about your home
school and degree plan, remaining annual TA balance, current and
prior class enrollments, and holds on your account. Helpdesk
CasesThe Helpdesk Cases tab displays detailed records of your
GoArmyEd Helpdesk cases CTS NotesThe CTS Notes tab displays a
record of GoArmyEd email communications and notes about counseling
sessions with Army Education Counselors or school representatives
eFileThe eFile tab displays all documents uploaded to your Student
Record by you, Army Education Counselors or schools. Test ScoresThe
Test Scores tab displays tests taken and test results. AllThe All
tab displays a printable version of your entire Student Record.
Module 1: GoArmyEd Overview The chart below describes each tab on
your Student Record.
Slide 25
25 Topic 3: Soldiers Responsibilities What You Must Do When
using TA, you must: Successfully complete one year of service
following graduation from initial military training (Advanced
Individual Training (AIT) for Enlisted personnel and Warrant
Officer Basic Course (WOBC) or Basic Officer Leadership Course
(BOLC) for Officers) Understand and adhere to Army TA policies when
using Army TA dollars Acknowledge your electronic annual TA SOU to
verify your understanding of your responsibilities Check with your
Chain-of-Command prior to enrolling in a class to verify that you
have time to complete a class Be honest with yourself about your
time commitments prior to enrolling in a class Check to make sure
your class enrollments advance you toward your approved educational
degree plan Module 1: GoArmyEd Overview
Slide 26
26 Topic 3: Soldiers Responsibilities What You Must Do
(continued) Ensure your Army TA Grade Point Average (GPA) remains
2.0 for TA-funded undergraduate classes and 3.0 for TA-funded
graduate classes. Choose a delivery mode of education best suited
to your learning style (e.g., classroom-based or distance-learning)
Read Army Education emails sent to your preferred email account as
well as GoArmyEd messages Remember that if you fail or withdraw
from a class or if you have an incomplete grade for longer than 120
days past the class end date, you will be required to repay the TA
Drop/withdraw from classes through GoArmyEd prior to the class end
date; unless excused for military reasons, you must repay the TA
Check with your instructor prior to withdrawing from a class to
discuss your options Module 1: GoArmyEd Overview Note: Your Army TA
GPA is different from the GPA calculated by your home school on
your official transcript. The Army TA GPA page can be exported to
an Excel spreadsheet. All graded classes taken through GoArmyEd,
EDMIS, iMARC and WEBS are included in the Army TA GPA.
Slide 27
27 Topic 3: Soldiers Responsibilities What You Must Do
(continued) Prior to withdrawing from a class, verify drop/refund
dates with your school to be aware of TA you may be required to
repay For education counseling, contact your Army Education
Counselor directly or through the GoArmyEd Helpdesk For technical
assistance or other help, contact the GoArmyEd Helpdesk directly
Communicate with school advisors and instructors to understand and
complete the requirements for your classes and degree program
Module 1: GoArmyEd Overview
Slide 28
28 Topic 4: Summary GoArmyEd Overview You have completed the
GoArmyEd Overview module. In this module, you have learned about
the following: Overview of GoArmyEd Transactions and key functions
you may perform through GoArmyEd Instructions for accessing and
finding information in your Student Record Your responsibilities
when using Army TA Module 1: GoArmyEd Overview
Slide 29
29 Soldier Quick Start Training GoArmyEd Requesting Tuition
Assistance (TA) Module 3: Requesting Tuition Assistance (TA Green
underlined text designates new information or changes
Slide 30
30 Overview Requesting TA Topic 1: TA Overview Topic 2: TA
Request Requirements Topic 3: Class Enrollment Guide for Requesting
TA Topic 4: Register for a Class Directly in GoArmyEd Topic 5:
School Admissions and Rejections Topic 6: Process a Request TA Form
in GoArmyEd Topic 7: TA Request Rejection Topic 8: Costs Exceed TA
Amount Topic 9: Summary This module is intended to provide you with
a checklist for using TA through GoArmyEd. You can enroll in
postsecondary classes online through GoArmyEd and your TA benefits
will be applied automatically in accordance with Army Education
Policy in AR 621-5. This module includes nine topics: Module 3:
Requesting Tuition Assistance (TA)
Slide 31
31 Topic 1: TA Overview TA Fiscal Year Benefits Soldiers must
request TA through GoArmyEd. Soldiers may not bypass GoArmyEd and
directly enroll with schools if they plan to use TA. The Department
of Defense (DoD) has directed a uniform TA fiscal policy across the
military services. Soldiers are subject to an established DoD cap
and ceiling each fiscal year. The Army will pay 100 percent of the
tuition and authorized fees charged by a school up to the
established semester-hour cap and annual ceiling. TA Fiscal-year
Benefits Soldiers are subject to an established DoD Cap and Ceiling
(1 October-30 September) Module 3: Requesting Tuition Assistance
(TA)
Slide 32
Topic 1: TA Overview Actions for Soldiers using TA Benefits
through GoArmyEd Soldiers need to complete the following steps
before using TA: Select Request TA Access button to complete the TA
Request Wizard before using TA through GoArmyEd After the steps are
completed, a case is created and escalated to the Soldiers
education center The Army Education Counselor will take
approximately two business days to grant permission to use TA
Soldiers receive an email if the request is approved or if further
action is required 32 Module 3: Requesting Tuition Assistance
(TA)
Slide 33
Topic 1: TA Overview TA Account Request Wizard You may request
to have TA permissions granted to your GoArmyEd account. TA
permissions enable you to request TA benefits through GoArmyEd. The
TA Account Request Wizard includes six steps. Each completed step
will be marked with a green checkmark. When you complete these
steps and submit the request for approval, it will take
approximately two (2) business days for an Army Education Counselor
to grant you permission to request TA benefits through GoArmyEd.
You will be notified by email if your request is approved or if
further action is needed prior to approval being granted. Below are
TA Request Wizard steps: Step 1: TA benefits verification Step 2:
View and acknowledge training Step 3: Decide on a home school and
educational goal/degree plan Step 4: Initiate and submit a Common
Application Step 5: Acknowledge the Tuition Assistance (TA)
Statement of Understanding (SOU) Step 6: Submit the request for
approval 33 Module 3: Requesting Tuition Assistance (TA)
Slide 34
Step 1: TA Benefits Verification Review information about TA
benefits and tuition rates and fees If you receive a message
stating you may be eligible for TA benefits, you can continue to
the next step in the TA Account Request Wizard 34 There are six
steps you must complete to request permissions to access tuition
assistance benefits If you receive a message stating you are not
eligible for TA, you may need to check your personnel record.
Create a helpdesk case for further assistance. Topic 1: TA Overview
TA Account Request Wizard Module 3: Requesting Tuition Assistance
(TA)
Slide 35
Step 2: Training Prior to using Tuition Assistance benefits,
you must complete training. To understand your roles,
responsibilities and requirements for using this benefit you can
either: 1) Watch a video (6 minutes) -OR- 2) Read a presentation
You must select the radio button to certify you have completed the
GoArmyEd training before proceeding to Step 3 35 12 Topic 1: TA
Overview TA Account Request Wizard Module 3: Requesting Tuition
Assistance (TA)
Slide 36
Step 3: Home School and Degree Plan Select your home school
from one of the 3000+ accredited schools listed in GoArmyEd. 1)Use
the Link to Search School link 2)Locate your school by entering the
appropriate School Name, City, or State and select the Search
button 3)Locate your school and select the Add button If the school
is not found, it may not be set-up yet in GoArmyEd. Create a
helpdesk case with the subject School Not Listed in GoArmyEd by
selecting the Helpdesk icon at the top of every GoArmyEd page. 36 1
2 3 Topic 1: TA Overview TA Account Request Wizard Module 3:
Requesting Tuition Assistance (TA)
Slide 37
37 Step 3 cont: Home School and Degree Plan The school you
selected will populate in the Home School field 1)Select the
appropriate Degree Type from the dropdown 2)Select your Degree Plan
from the dropdown. 3)Select your Degree Level from the dropdown
4)Save and continue to Step 4: Common Application 1 Troy University
2 3 4 NOTE: If your degree plan does not appear you need to select
a Degree Level and manually type in your Degree Name Topic 1: TA
Overview TA Account Request Wizard Module 3: Requesting Tuition
Assistance (TA)
Slide 38
38 STEP 4: Common Application You must complete the four
sections of the Common Application, which provide your school key
information about you and will assist your Army Education Counselor
in advising you o Contact Information o Demographic Information o
Prior Education o Additional Information Information should be
saved before proceeding to the next tab of the Common Application A
red X will appear next to the Common Application section to alert
you when information is incomplete. Topic 1: TA Overview TA Account
Request Wizard Module 3: Requesting Tuition Assistance (TA)
Slide 39
STEP 5: Statement of Understanding You must submit a TA SOU.
The Tuition Assistance (TA) Statement of Understanding (SOU) should
be carefully reviewed. a)You must agree to the terms by selecting
the checkbox next to the statement that you understand the terms of
the TA SOU b)Enter your GoArmyEd password in the Password field
c)Select the Submit button 39 Topic 1: TA Overview TA Account
Request Wizard Module 3: Requesting Tuition Assistance (TA)
Slide 40
40 Step 6: Submit Request Verify the accuracy of all
information in previous steps before selecting the Submit For
Approval button. GoArmyEd creates a case on your behalf so you can
track the status of your submission. You will receive email
notification advising when you request is approved or rejected. If
it was rejected the email will include the reason and instructions
for resolving the issue. After your request is approved you may log
into GoArmyEd to begin requesting TA benefits for your classes.
Topic 1: TA Overview TA Account Request Wizard Module 3: Requesting
Tuition Assistance (TA)
Slide 41
41 After you have received permission to request TA through
your GoArmyEd account: 1)Select the Request TA Smart Link on your
homepage. 2)For additional assistance with enrolling into classes,
view the How to enroll in a Class through GoArmyEd or How to
request tuition assistance through the Tuition Assistance Request
process in GoArmyEd video to assist you. You can access the videos
by selecting the Helpdesk icon at the top of your GoArmyEd
homepage. Remember, you must request TA for your class personally
in GoArmyEd Dont wait until the last minute!! 1 2 Topic 1: TA
Overview TA Account Request Wizard Module 3: Requesting Tuition
Assistance (TA)
Slide 42
42 Topic 1: TA Overview Viewing Your Account GoArmyEd enables
you to view the status of your TA account. Select the Other Links
Smart Link on your homepage and then select the plus sign next to
Before You Enroll in a Class to: View how much TA you have used
each fiscal year, how much remains in the current fiscal year, and
your residency status at your home school by selecting the View
Financial Status link View a detailed breakdown by fiscal year of
all TA-funded classes by selecting the View TA Details link Module
3: Requesting Tuition Assistance (TA)
Slide 43
43 Topic 1: TA Overview Tools to Assist You If you take a class
that does not advance you toward your approved degree, or if you
fail to successfully complete your class, you may be required to
repay the Army the TA dollars. Your SOCAD Student Agreement or
Documented Degree Plan, Degree Progress Report (class requirements
you have and have not met), Course Planner and Auto Advisor
(recommendations for classes that are required by your degree plan)
are important tools for guiding your class selection. Create a
GoArmyEd Helpdesk case or contact your Army Education Counselor or
school advisor directly to assist you before enrolling in a class
if you are unsure of which class to take and 1.You do not yet have
a SOCAD Student Agreement or a Documented Degree Plan; or 2.The
Degree Progress Report is not available for your degree plan.
Module 3: Requesting Tuition Assistance (TA)
Slide 44
44 Topic 1: TA Overview Should You Enroll in a Class? Before
enrolling in a class, be sure to consider the following factors:
Work dutiesHave you verified them with your Commander? Time
commitmentsShould you enroll in an eight-week or 16-week class?
Out-of-pocket expensesWill your class require significant fees not
covered by TA? Available TAHave you considered the number of
classes you anticipate taking during the fiscal year? Module 3:
Requesting Tuition Assistance (TA)
Slide 45
45 Topic 2: TA Request Requirements Summary Below is a summary
of the key actions you should take when enrolling in a class
offered through GoArmyEd. Annual Requirements Complete your
quarterly TA Statement of Understanding (SOU). You will be prompted
by GoArmyEd to acknowledge your electronic TA SOU. Ensure you have
a SOCAD Student Agreement (SA) or Documented Degree Plan in your
GoArmyEd Student Record prior to the end of the sixth SH taken at
your home school, or before completing nine SH at multiple schools
using TA, whichever comes first. Module 3: Requesting Tuition
Assistance (TA)
Slide 46
46 Topic 2: TA Request Requirements Summary (continued) Below
is a summary of the key actions you should take when enrolling in a
class offered through GoArmyEd. You must not bypass GoArmyEd if you
plan to use TA. View the Class Enrollment Guide for detailed
Step-by-step Instructions. Requirements for Every Class Enrollment
Assess your availability to take a class or classes. Identify
classes that will advance you toward your approved degree. Use your
SOCAD Student Agreement or Documented Degree Plan, Degree Progress
Report, Course Planner, and Auto Advisor. Read the Class Details in
the Class Schedule prior to enrolling in a class. Read GoArmyEd
messages and instructions that appear during the enrollment
process. Resolve any holds or recoupments on your account. Take the
training modules titled Holds and Recoupments Check your preferred
email account for email communications Module 3: Requesting Tuition
Assistance (TA)
Slide 47
47 Topic 3: Class Enrollment Guide for Requesting TA
Step-by-step Instructions and Training Videos You can access the
Step-by-step Instructions for requesting TA and enrolling in a
class two ways. From your homepage, select View Reference Documents
in the Training Resources section. Or Select the Helpdesk tab
located at the top left to view training videos. Module 3:
Requesting Tuition Assistance (TA)
Slide 48
48 Topic 4: Register for a Class Directly in GoArmyEd How to
Enroll It is highly recommended that you print and follow the Class
Enrollment Guide the first few times that you request TA and enroll
in a class using GoArmyEd. The Class Enrollment Guide provides
simple-to-follow screen shots of each step in the enrollment
process. To enroll in a class, select the Request TA Smart Link
from your homepage. Module 3: Requesting Tuition Assistance (TA)
Topic 4: Register for a Class Directly in GoArmyEd How to Enroll
Topic 4: Register for a Class Directly in GoArmyEd How to
Enroll
Slide 49
Topic 4: Register for a Class Directly in GoArmyEd Course
Planner If you are in Drop-down, Other or External degree plan and
have completed six semester-hours (SH) at your home school or nine
SH at any school (which ever comes first), you are required to
submit a Course Planner. Soldiers are required to upload a student
agreement or documented degree plan in the Course Planner. To
complete Course Planner Soldiers should use their student agreement
or documented degree plan to input the total number of units still
required to complete their degree and then input the remaining
courses to fulfill these units. Topic 4: Register for a Class
Directly in GoArmyEd Course Planner To begin using Course Planner,
select the Course Planner Smart Link from your homepage. 49 Module
3: Requesting Tuition Assistance (TA)
Slide 50
Topic 4: Register for a Class Directly in GoArmyEd Course
Planner Use the Course Planner to track your academic progress in
GoArmyEd. You must complete the Course Planner once you have met
the six SH or nine SH requirement. To set up your Course Planner:
Upload your Student Agreement/Documented Degree Plan Enter your
Units Remaining to Graduate Search and add courses that will
advance you towards your chosen degree Your Course Planner will be
submitted to your Army Education Counselor or School reviewer for
approval. View the reference document titled, Using Course Planner
for Step-by-step Instructions on using the Course Planner tool in
GoArmyEd. 50 Topic 4: Register for a Class Directly in GoArmyEd
Course Planner Topic 4: Register for a Class Directly in GoArmyEd
Course Planner (cont) View the reference document titled, Using
Course Planner for Step-by-step Instructions on using the Course
Planner tool in GoArmyEd. Module 3: Requesting Tuition Assistance
(TA)
Slide 51
When your Course Planner is approved, you are ready to enroll
in your class or generate a Request TA form through GoArmyEd. You
will be automatically routed to one of three enrollment paths using
Course Planner. Topic 4: Register for a Class Directly in GoArmyEd
Course Planner View the reference document titled, How to Enroll
into Classes Using the Course Planner for Step-by-step Instructions
on using the Course Planner tool in GoArmyEd. 51 Module 3:
Requesting Tuition Assistance (TA)
Slide 52
52 Topic 4: Register for a Class Directly in GoArmyEd Paying
for the Class During the class enrollment process, if the YOU MUST
PAY field on the Confirm Classes screen indicates you are
responsible for all or a portion of the class cost, you must
self-pay that amount directly to the school. A brief description of
the reason for payment appears. Your Financial Status and TA
Details pages are updated automatically to deduct the TA applied to
the cost of your class from your annual benefit. Module 3:
Requesting Tuition Assistance (TA)
Slide 53
If you select the Submit button on the TA Request form and
there are $0 in the Unit Cost field, the TA Request will be
automatically approved as there are no costs to the Army. A pop-up
message will appear advising you that if you continue with this
process you will be responsible for the entire cost of the class.
If this is NOT what you intended: 1.Select the Cancel button
2.Update the Unit Cost field 3.Select the Calculate Cost button
4.Select the Submit button to have your request reviewed by an Army
counselor for approval This pop-up message will NOT display if:
Final Army Cost is $0 due to a hold that requires the Soldier to
Self Pay The I choose not to use TA and to Self Pay ALL costs for
this class field is checked 53 Topic 4: Register for a Class
Directly in GoArmyEd Paying for the Class (continued)
Slide 54
Module 3: Requesting Tuition Assistance (TA) Topic 4: Register
for a Class Directly in GoArmyEd Self Pay for a Class Non-LOI TA
Request Form LOI Confirm Classes page During the class enrollment
process, a Soldier can chose to pay 100% of the cost of a class
despite the availability of TA funds. Soldiers who have exceeded
the semester hour limit for their degree and are on either an
Undergraduate or Graduate Semester Hour Hold can continue with an
enrollment if they agree to pay 100% of the class cost Soldiers can
self fund up to nine times a term (quarter) The self pay option is
only available to Soldiers when the TA Request is in the Pending
state Non-LOI enrollments that are self-funded will not require
ESO-CE approval If the Soldier is on additional, more restrictive
holds, self pay is not available 54 Topic 4: Register for a Class
Directly in GoArmyEd Self Pay for a Class
Slide 55
55 Topic 4: Register for a Class Directly in GoArmyEd Auto
Advisor View instructions for using Auto Advisor, a streamlined
process for enrolling in classes aligned with your approved degree
plan. The feature is not available to Soldiers enrolled in an
External Degree Plan, Other Degree Plan, or a degree labeled with a
d in the Schools and Programs section of GoArmyEd. Auto Advisor
uses data from degrees that are fully set-up in GoArmyEd to make
its recommendations. Module 3: Requesting Tuition Assistance (TA)
From the GoArmyEd homepage, select View Reference Documents in the
Training Resources section. Select Step-by-step Instructions
titled: Using Auto Advisor. Soldiers can also choose to self pay
for classes when using Auto Advisor
Slide 56
56 Topic 5: School Admissions and Rejections School
Accepts/Denies Request Your school automatically receives your
enrollment request within one business day of your submission. Your
school either accepts or denies the request. If you are admitted to
the class, you should receive an email from your school confirming
your class enrollment. You also may receive communications about
the tuition balance due (if TA does not cover the full cost of the
class). All active class enrollments will be listed on your
GoArmyEd homepage. If the school rejects the class registration
request, an automated email is sent to your preferred email account
to inform you that your request has been rejected and explain why.
The funds that were deducted from your annual TA benefit when you
processed the registration request will be restored to your
account. Schools are asked to process class enrollment rejections
within three business days of receiving a class registration
request. Module 3: Requesting Tuition Assistance (TA)
Slide 57
The Request TA Form If your degree plan listed on your Student
Record is listed as an External Degree Plan you must process a
Request TA form through GoArmyEd to request TA for the school. A
Request TA form must be requested prior to the class start date or
seven days after the official class start date, whichever comes
first. Topic 6: Process a Request TA Form in GoArmyEd Requesting TA
57 Module 3: Requesting Tuition Assistance (TA) View the reference
document titled, How to Enroll into Classes Using the Course
Planner for Step-by-step Instructions on using the Course Planner
tool in GoArmyEd.
Slide 58
If your Request TA form is approved, you are ready to enroll in
your class directly with your selected school. You must provide the
Army Tuition Assistance Authorization to your school by mailing,
faxing, or hand delivering it to the appropriate office at your
school. 58 Module 3: Requesting Tuition Assistance (TA) Topic 6:
Process a Request TA Form in GoArmyEd Requesting TA View the
section in the Class Enrollment Guide titled, How to Print an Army
Tuition Assistance Authorization Form to print the form.
Slide 59
Module 3: Requesting Tuition Assistance (TA) View the status
for a specific Request TA form and class located within the TA
Request Status column on your homepage in the My Education section.
If the status of your Request TA form is: Pending: Your request is
in the Request TA queue awaiting the Army's review and decision.
Approved: Provide the approved form to your school and enroll in
your class directly with your school. Rejected: Resolve the issue
stated the email. You have a limited time to resubmit the same
Request TA form. Dropped: The Request TA form was processed as a
drop or withdrawal. Topic 6: Process a Request TA Form in GoArmyEd
Status of TA Request 82 Module 3: Requesting Tuition Assistance
(TA)
Slide 60
If your TA Request is rejected, you will receive an email
stating the reason. If you resolve the issue within seven days
after the class start date, you can resubmit the same Request TA
form. If you have any questions, please contact your Army Education
Counselor. Follow the steps in the Quick Reference Guide titled,
Resolve Rejected Tuition Assistance (TA) Form, or view the
Instructional Video titled: Resolving a Rejected TA Request Form
for assistance. A Request TA form must be submitted prior to the
class start date or seven days after the official start date,
whichever comes first. You must provide the Army Tuition Assistance
Authorization to the appropriate office at your school. 60 Module
3: Requesting Tuition Assistance (TA) Topic 7: TA Request
Rejection
Slide 61
61 Topic 8: Top-Up Form Excess Class Costs If eligible, you may
use a Top-Up Form to request reimbursement from Veterans Affairs
(VA) for excess class costs. To access the Top-Up Form from
GoArmyEd, select the Other Links Smart Link. Next, select the plus
sign icon next to Enroll or Drop/Withdraw from a Class link, then
select Top-Up Form. Follow the instructions on the Student Top-Up
Form Generation screen. Contact your Army Education Counselor for
additional information on the VA Top-Up program and on other
financial support that is available to you. Note: The Department of
Veterans Affairs is the final approving authority for all GI Bill
education benefits Module 3: Requesting Tuition Assistance
(TA)
Slide 62
62 Topic 9: Summary Requesting Tuition Assistance (TA) You have
completed the Requesting Tuition Assistance (TA) module. In this
module, you have learned about the following: Location for
reviewing a complete listing of classes you have taken to date
using TA and related financial information Class enrollment process
Where to find resources in GoArmyEd to assist with class selections
Use of the GoArmyEd Class Schedule to identify classes that advance
you toward your degree Completion of class enrollments through
GoArmyEd Process for registration requests when received by a
school (either acceptance or denial by the school) Module 3:
Requesting Tuition Assistance (TA)
Slide 63
63 Soldier Quick Start Training GoArmyEd Class Drops and
Withdrawals Module 4: Class Drops and Withdrawals Green underlined
text denotes new or update information
Slide 64
64 Overview Class Drops and Withdrawals Topic 1: Refund
Schedule and PolicyDropping a Class Topic 2: Refund Schedule and
PolicyWithdrawing from a Class Topic 3: TA Statement of
Understanding Topic 4: Submitting Drops and Withdrawals
(step-by-step) Topic 5: Summary This module provides important
policy information for dropping and withdrawing from TA-funded
classes through GoArmyEd. All drops and withdrawals for your
TA-funded class enrollments must be initiated through GoArmyEd.
This module includes five topics: Module 4: Class Drops and
Withdrawals
Slide 65
65 Topic 1: Refund Schedule and PolicyDropping a Class Dropping
a Class Module 4: Class Drops and Withdrawals Dropping a Class To
drop a class, you must cancel through GoArmyEd and notify your
school. If you drop a class before any TA dollars have been used to
pay for the class, your tuition costs will be fully refunded to
your account. Dropping Prior to the Deadline A class drop takes
place when you initiate it in GoArmyEd. If you register for a class
in GoArmyEd, your schools deadline for dropping a class without
penalty is communicated to you in the Class Details page of the
GoArmyEd Class Schedule. If you provided your school the approved
Army Tuition Assistance Authorization, contact your school before
processing a drop in GoArmyEd. Changing Your Class If you are
enrolled in a class and wish to take a different class, you will
need to first drop your current enrollment prior to the start date,
and then process a new enrollment request. That includes changing
sections of the same class.
Slide 66
66 Topic 2: Refund Schedule and PolicyWithdrawing from a Class
Withdrawing from a Class Below are details about withdrawing from
classes. Module 4: Class Drops and Withdrawals Withdrawing from a
Class through GoArmyEd To drop or withdraw from a class you must
cancel in GoArmyEd. The steps to withdraw from a class are the same
as the steps for dropping a class. Depending on WHEN you process a
withdrawal, you may or may not receive a partial refund of the TA
benefits applied toward the class tuition costs. Withdrawing from a
Class AFTER the Deadline A class withdrawal occurs when you
initiate it in GoArmyEd AFTER a financial obligation has been
incurred with your school. The refund schedule (e.g., the amount of
the refund for which you are eligible) is dependent on how long it
took you to withdraw from the class after the schools drop date.
Dont Delay or You May Have to Pay! You will be required to repay
the Army for the portion of TA that is not refunded to your account
after you withdraw from a class, unless the withdrawal was for an
APPROVED military reason. That required repayment is called a
RECOUPMENT. Resolve Your Recoupment Promptly A hold will be placed
on your GoArmyEd account, preventing you from enrolling in
additional classes until your recoupment is resolved. Holds and the
steps for resolving them are explained in the training module
titled HOLDS. Ask Before You Act Due to the financial implications
of a class withdrawal, be sure to speak with your instructor and
notify your Army Education Counselor to explore all your options
PRIOR to withdrawing from a class.
Slide 67
67 Topic 3: TA Statement of Understanding If you withdraw from
your class, you are held financially responsible as specified in
your TA Statement of Understanding (SOU). The only exception to
that policy is if your withdrawal is for an approved military
reason. From Section 4 of the SOU You Signed: a.I will reimburse
the Army for any TA received if I withdraw from classes for
personal reasons or do not successfully complete a class IAW DoDI
1322.25 and AR 621-5. Non-successful grades are defined as an F (or
equivalent) for undergraduate courses, an F or a D (or equivalents)
for graduate courses and an unresolved incomplete grade after 120
days from the course end date. b. I may not have to reimburse the
Army if I withdraw from courses for extenuating circumstances
beyond my control, as articulated on the waiver request form, and
am granted a Request for TA Recoupment Waiver Withdrawal for (WM)
Military Reasons by Army Education. c. If I have to repay the Army
the TA received it will be withdrawn from my pay IAW current DFAS
policies. I will be informed by email from GoArmyEd 30 days in
advance of a pending collection so I may dispute the debt and I
consent to the salary offset to reimburse TA. Module 4: Class Drops
and Withdrawals IMPORTANT! You are required to initiate all drops
and withdrawals from classes through GoArmyEd PRIOR to the class
end date.
Slide 68
68 Topic 3: TA Statement of Understanding TA Statement of
Understanding (SOU) (continued) b.I understand I will not have to
reimburse the Army if I withdraw for extenuating circumstances
beyond my control such as; unanticipated military mission, to
include unanticipated Federal or State missions for National Guard
Soldiers who are involuntarily mobilized, emergency leave, death of
a family member, or illness/hospitalization as endorsed by my
Battalion Commander or first LTC in the chain of command; or by my
Unit Commander if in the Reserve Component for each class. I
understand that providing false information could subject me to
disciplinary action or criminal charges under the Uniform Code of
Military Justice (UCMJ) or other punitive actions. c.I understand
that if I have to repay the Army the TA received it will be
withdrawn from my pay through an automated process between GoArmyEd
and DFAS. I understand I will be informed 30 days in advance of a
pending collection action and by signing below, I consent to the
salary offset to reimburse TA. During the 30 day advance warning
period I understand I have the opportunity to provide information
to dispute the debt. d. I will advise the education center of any
intent to withdraw from a class for which I am receiving TA and
will follow the established GoArmyEd withdrawal procedures.
IMPORTANT! You are required to initiate all drops and withdrawals
from classes through GoArmyEd PRIOR to the class end date. Module
4: Class Drops and Withdrawals
Slide 69
69 Topic 4: Submitting Drops and Withdrawals (Step-by-step)
Overview of Processes Below you will find more details about the
drop and withdrawal processes. Drops and withdrawals are processed
directly through GoArmyEd. There are two types of drops and
withdrawals you can process: personal and military. You initiate a
personal drop or withdrawal when you decide to cancel a class
enrollment but do not have an approved military reason for doing
so. You may need to repay the Army for the TA used to fund that
class. Module 4: Class Drops and Withdrawals
Slide 70
70 Topic 4: Submitting Drops and Withdrawals (Step-by-step)
Overview of Processes (continued) A military withdrawal is a drop
or withdrawal that is for approved military reasons as defined in
your TA SOU. You may not be required to repay the Army for the TA
used to fund a class from which you withdrew when you process a
military withdrawal. The following steps must be completed within
60 days of the initiation of the withdrawal, or you will be
recouped. You must complete the Request for Waiver of Tuition
Assistance Recoupment form and have it signed by the Battalion
Commander, first LTC in the chain of command, or if you are in the
Reserve Component, by the Unit Commander for the dropped class. You
must upload the signed form to the eFile tab of your GoArmyEd
Student Record using the Request for Waiver of Tuition Assistance
Recoupment transaction type, and associate it with the dropped
class for the eFile to be reviewed by the ESO. Ensure all PII is
removed from the Request for Waiver of Tuition Assistance
Recoupment form prior to uploading to eFile. If you are requesting
a military withdrawal for more than one class, you must withdraw
from each class in GoArmyEd. You will receive an email when a
decision has been made regarding your request. Module 4: Class
Drops and Withdrawals
Slide 71
71 Topic 4: Submitting Drops and Withdrawals (Step-by-step)
Overview of Processes (continued) The Army monitors your use of
withdrawals for military reasons. A hold will be placed on your
GoArmyEd account if you submit two withdrawals for military reasons
with Army costs in a fiscal year. Contact your Army Education
Counselor to discuss additional options regarding this hold. Module
4: Class Drops and Withdrawals
Slide 72
72 Topic 4: Submitting Drops and Withdrawals (Step-by-step)
Step-by-step Instructions You can access the Step-by-step
Instruction documents for Dropping/Withdrawing from a Class by
selecting the View Reference Documents link in the Helpdesk
Resources section on GoArmyEd. The link will open the Reference
Documents page on GoArmyEd, where you can select either a printable
or an accessible version of a document. Module 4: Class Drops and
Withdrawals
Slide 73
73 Topic 5: Summary Class Drops and Withdrawals You have
completed the Class Drops and Withdrawals module. In this module,
you have learned about the following: The difference between a drop
and a withdrawal The process for dropping or withdrawing from a
class through GoArmyEd for TA-funded classes Eligibility for full
or partial refund of your TA used to pay for a class Differences
between personal and military drops and withdrawals Eligibility for
withdrawal for military reasons (WM) and how to request it through
GoArmyEd The importance of speaking with an Army Education
Counselor and your class instructor prior to withdrawing from a
class Module 4: Class Drops and Withdrawals
Slide 74
74 Soldier Quick Start Training GoArmyEd Additional Support and
Services Module 9: Additional Support and Services Green underlined
text denotes new or update information
Slide 75
75 Overview Additional Support and Services Topic 1: Student
Support Model Topic 2: GoArmyEd Self-Help Resources Topic 3:
Creating and Tracking a GoArmyEd Helpdesk Case Topic 4: Summary
This module introduces the virtual student support model that is
available to you through GoArmyEd. The support model enables you to
resolve most of your questions over the phone and directly through
the GoArmyEd site. Your Army Education Center still provides
face-to-face support during regular business hours when you require
in-depth counseling services and support. This module includes four
topics: Module 9: Additional Support and Services
Slide 76
76 Topic 1: Student Support Model Student Support Model Army
Education has designed a Student Support Model to provide you with
easy access to support that is available to you anytime, anywhere.
The graphic below summarizes the model: The following slides
contain details about the types of issues managed at each level.
Module 9: Additional Support and Services
Slide 77
77 Topic 1: Student Support Model Student Support Model
(continued) The chart below provides the types of issues managed at
each level. LevelDescriptionTypes of Issues Managed Army
EducationWhen questions are best resolved by an Army Education
Counselor, cases will be escalated to a Soldiers Education Center
for resolution. Setting educational goals Requesting overrides to
automated GoArmyEd checks Requesting resolution to holds Changing
the home school or degree plan Questions about recoupments
SchoolsWhen school-related questions cannot be answered through the
GoArmyEd Helpdesk, they are escalated to the school for resolution.
Missing grades Trouble accessing your class Need advice on a class
Missing Student Agreement IBM Student Services (Tier 2) When
technical cases cannot be answered through the GoArmyEd Helpdesk,
they are escalated to IBM Student Services for resolution. Content
incorrect on GoArmyEd Link not working Module 9: Additional Support
and Services
Slide 78
78 Topic 1: Student Support Model Student Support Model
(continued) The chart below provides the types of issues managed at
each level. LevelDescriptionTypes of Issues Managed GoArmyEd
Helpdesk When a question cannot be answered through self-help
resources, contact the GoArmyEd Helpdesk. Resolve GoArmyEd Helpdesk
cases Help users locate, access, and complete functionality within
GoArmyEd Escalate cases to Specialist, Army Education Counselor, or
Support Services if case cannot be resolved by the helpdesk Reset
passwords Self-Help Resources On GoArmyEd Most questions can be
answered through self- help resources on GoArmyEd. GoArmyEd
information Integrated Online Help Quick Start Training and
Step-by-step Instructions FAQs Degree Progress Report Course
Planner SOCAD Student Agreement Degree maps Class Details page
Transcript/Test Score Request page Interactive
messages/communications on GoArmyEd Instructional video Module 9:
Additional Support and Services
Slide 79
79 Topic 2: GoArmyEd Self-Help Resources Need More Help?
GoArmyEd has a number of resources to help you answer most
questions and solve most problems on your own. Some of those
resources are shown on this page. The following slide contains more
information about each type of resource. Module 9: Additional
Support and Services
Slide 80
80 Topic 2: GoArmyEd Self-Help Resources Need More Help?
(continued) Self-Help ResourceDescription Class Details PageAs you
search for classes in the GoArmyEd online catalog (the Class
Schedule), launch Class Details to get more information about the
class, including delivery mode, class location, cost, required
class materials, required fees, testing requirements, registration
end date, drop deadline, prerequisites, and class start/end dates.
Degree Progress Report The Degree Progress Report lists classes you
have completed through GoArmyEd. It contains requirements you have
satisfied, requirements you still must satisfy, and classes that
will satisfy those requirements. Frequently Asked Questions (FAQs)
FAQs is a list of the most commonly asked questions and issues with
up-to- date answers accessible from your homepage. Integrated
Online Help If you are not sure of the steps for completing a
transaction, such as enrolling in or dropping a class, move your
mouse over the ? icon next to the link and a printable, pop-up
reference will appear. Module 9: Additional Support and
Services
Slide 81
81 Topic 2: GoArmyEd Self-Help Resources Need More Help?
(continued) Self-Help ResourceDescription Instructional Videos
Instructional videos are available on the following processes
performed in GoArmyEd: - How to upload a document in eFile - How to
upload a Tuition Assistance Statement of Understanding document in
eFile - How to enroll in a class through GoArmyEd - How to withdraw
from a class for Military Reasons - How to request tuition
assistance through the Tuition Assistance Request process in
GoArmyEd - How to print an approved Tuition Assistance Request in
GoArmyEd - How to resolve a Request Tuition Assistance form Module
9: Additional Support and Services
Slide 82
82 Topic 2: GoArmyEd Self-Help Resources Need More Help?
(continued) Additional resources are available from GoArmyEd. The
following slides contain more information about available self-
help resources. Module 9: Additional Support and Services
Slide 83
83 Topic 2: GoArmyEd Self-Help Resources Need More Help?
(continued) Self-Help Resource Description Interactive Messages Tip
of the Day customized messages will always be posted at the top of
your GoArmyEd homepage. General information announcements relevant
to all Soldiers are displayed in the Message Center section of your
homepage. In the News contains recent articles and press releases
relevant to your school education. Automated emails will be sent
from GoArmyEd to your preferred email account. They contain
communications verifying that a transaction has been completed,
alerting you of a required action, or providing you with a
resolution to a GoArmyEd Helpdesk case. Pop-up messages appear
during transactions to remind you of steps to complete or things to
consider before completing the transaction. Links to Schools Select
Other Links in the Smart Links section then select the plus sign
next to Earn a Degree or Credential and next select the Schools and
Programs link to find detailed information about all schools listed
in GoArmyEd. The following chart contains more information about
available self-help resources. Module 9: Additional Support and
Services
Slide 84
84 Topic 2: GoArmyEd Self-Help Resources Need More Help?
(continued) Self-Help ResourceDescription SOCAD SA or Documented
Degree Plan This document is created for you by your home school
and stored in your Student Record. It provides you with guidance on
which classes to take to complete your approved degree. Soldier
Quick Start Training Training is available that provides
information about GoArmyEd features and processes. Transcript
RequestRequest transcripts or test scores to complete your
admissions process. The following chart contains more information
about available self-help resources. Module 9: Additional Support
and Services
Slide 85
85 Topic 2: GoArmyEd Self-Help Resources GoArmyEd Hip-pocket
Guide The GoArmyEd Hip-pocket Card provides information, policies,
and processes for GoArmyEd. Select Helpdesk located at the top of
your GoArmyEd homepage. When the Helpdesk page appears, select
Launch Pocket Reference Guide located in the Other Training and
Reference Guides section. Module 9: Additional Support and
Services
Slide 86
86 Topic 3: Creating and Tracking a GoArmyEd Helpdesk Case
Resolving Questions GoArmyEd provides you with the tools you need
to resolve most questions on your own. However, at times you may
need more individualized support. Select the Helpdesk button at the
top of GoArmyEd to view a list of toll-free phone numbers for the
GoArmyEd Helpdesk, including a list of toll-free international
access numbers if you are located outside the continental United
States (OCONUS). From your homepage select the Need Assistance?
link under the Helpdesk Cases section to route to the Helpdesk
page. The Helpdesk page appears, select the Create Helpdesk Case
link to create a new helpdesk case. If applicable, a reference
document, tips or an instructional video may be available. Please
view each resource to verify if an answer is available to address
your question or issue. If your question or issue is addressed in
the available resource, you do not need to create a case. Module 9:
Additional Support and Services
Slide 87
87 Topic 3: Creating and Tracking a GoArmyEd Helpdesk Case
Step-by-step Instructions and Videos You can access Step-by-step
Instruction documents and videos by selecting the View Reference
Documents link in the Training Resources section on your GoArmyEd
homepage. The link will open the Reference Documents page on
GoArmyEd, where you can select either a printable or an accessible
version of a document. Module 9: Additional Support and
Services
Slide 88
88 Topic 4: Summary Additional Support and Services You have
completed the Additional Support and Services module. In this
module, you have learned about the following: Identifying and
locating self-help resources that are available to you on GoArmyEd
Contacting the GoArmyEd Helpdesk Launching GoArmyEd Helpdesk cases
directly from GoArmyEd and tracking your case to closure Module 9:
Additional Support and Services
Slide 89
89 Soldier Quick Start Training GoArmyEd Education Advising
Module 2: Education Advising Green underlined text denotes new or
update information
Slide 90
90 Overview Education Advising Topic 1: School Program Options
Topic 2: Assessing Readiness for Postsecondary Education Topic 3:
Schools in GoArmyEd Topic 4: Home School and Degree Plan Topic 5:
Common Application/Admissions Process Topic 6: SOCAD SA or
Documented Degree Plan Topic 7: Other Army Education Programs and
Services Topic 8: Summary This module outlines steps required prior
to using TA through GoArmyEd. This module includes eight topics:
Module 2: Education Advising
Slide 91
91 Topic 1: School Program Options Degree Options Your TA
benefits may be used to pursue the following degree programs:
Certificate program Associate degree Bachelors degree Masters
degree The following slide provides more information about each
program. Also, you can explore the options in detail by selecting
the GoArmyEd Earn a Degree or Credential link, or by speaking with
an Army Education Counselor. Module 2: Education Advising
Slide 92
92 Topic 1: School Program Options Degree Options (continued)
Below are descriptions of the degree options available to you.
Degree OptionsDefinition CertificateA certificate is granted upon
completion of an organized program of study in a specialized
subject area that usually is shorter in length than a bachelors
degree program. AssociateAn associate degree is granted upon
completion of a program of at least two but fewer than four years.
Bachelor'sA bachelors degree is granted upon completion of a
four-year college or university program. The minimum credit-hour
requirement for a bachelor's degree generally is 120 semester-hours
(SH). Master'sA masters degree is one type of advanced degree
awarded by a university after completion of studies beyond a
bachelor's degree. Module 2: Education Advising
Slide 93
93 Topic 1: School Program Options Army Career Degrees The Army
Career Degree Program translates Army training into college credit
that matches requirements in Military Occupational Specialty (MOS)-
related school degrees. Soldiers are provided precise options for
meeting school requirements that can include Army training,
classroom instruction offered by more than 100 SOCAD schools,
distance learning, testing and certification exams. More
information can be found by selecting Other Links in the Smart Link
section on your homepage. Select the plus icon next to Earn a
Degree or Credential and then select SOCAD Army Career Degrees.
Module 2: Education Advising
Slide 94
94 Topic 1: School Program Options College of the American
Soldier (CAS) The College of the American Soldier consists of two
education pathways, the Career NCO Degrees Program and the Enlisted
Education Program. NOTE: All degrees in the College of the American
Soldier have a superscripted 'c' after the degree title if the
degree is listed in GoArmyEd. Career NCO Degrees Program The Career
NCO Degrees Program expands existing civilian higher education
degree choices to provide Career NCOs with broad preparation degree
options with college credit for specific NCOES courses taken
throughout their careers. Participating schools certify up-front
the amount of credit to be applied to the Career NCO Degree based
on American Council on Education (ACE) credit recommendations.
Individualized assessments may provide additional credits for MOS
training, testing, professional certification, prior learning, and
functional training. Module 2: Education Advising More information
can be found by selecting Other Links in the Smart Link section on
your homepage. Select the plus icon next to College of the American
Soldier.
Slide 95
95 Topic 1: School Program Options College of the American
Soldier (continued) Module 2: Education Advising Enlisted Education
Program (EEP) The EEP provides an opportunity for entry-level
Soldiers in Combat Arms MOSs in Career Management Fields (CMFs) 11
Infantry, 13 Field Artillery, 14 Air Defense Artillery, and 19
Armor to obtain an associate degree during their first term of
enlistment. Program criteria are that participating colleges and
universities: Accept ACE recommended credit for: Basic Training AIT
(Advanced Individual Training) or OSUT (One Station Unit Training)
SSD I (Structured Self Development) WLC (Warrior Leader Course)
Provide AA, AS, and AGS degrees Minimize academic residency
requirements Maximize credit transfer between colleges Provide
assessment of prior learning/career experience
Slide 96
96 Topic 1: School Program Options Class Instruction Mode When
you search for and enroll in classes through GoArmyEd, you may
choose the class instruction mode that is best suited for your
learning style or time and location constraints. The following
slide provides more information about each delivery mode. Module 2:
Education Advising
Slide 97
97 Topic 1: School Program Options Class Instruction Mode
(continued) Below are descriptions of the delivery modes available
to you. Module 2: Education Advising Class Delivery
OptionsDescription Classroom On-post Instructor-led classes
conducted by schools in classrooms located on an Army installation
Classroom Off-postInstructor-led classes conducted by schools in
classrooms located off an Army installation (e.g., on a school
campus or at a satellite facility) Distance LearningClasses
delivered to Soldiers remotely through multimedia channels,
including written correspondence classes, video, CD-ROM, DVD,
television, or via the Internet
Slide 98
98 Topic 2: Assessing Readiness for Postsecondary Are You
Ready? As you explore the class instruction mode options, consider
your readiness to take postsecondary classes. Your Army Education
Counselor can help you explore your preparedness to begin
postsecondary classes by reviewing these documents with you: your
Student Record, Pre-Enrollment Readiness Profile (PReP) assessment,
and General Technical (GT)/other competency test scores. The
following slide provides more information about each document.
Module 2: Education Advising
Slide 99
99 Topic 2: Assessing Readiness for Postsecondary Are You
Ready? (continued) DocumentDescription Your Student RecordYour
Student Record contains previous postsecondary class information
and other learning you have completed. Your Student Record can be
accessed by selecting the My Education Record Smart Link on your
homepage. Pre-Enrollment Readiness Profile (PReP) The
Pre-Enrollment Readiness Profile (PReP) is an assessment tool that
can be accessed by selecting the Other Links Smart Link on your
homepage. Next, select the plus sign icon next to Before You Enroll
in a Class, then select the Access PReP link. PReP assesses your
readiness for online learning and produces a Readiness Profile that
enables you and your Army Education Counselor to determine: How
ready, willing, and able you are to succeed in online classes If
you would benefit from skill-building exercises to better prepare
you for online classes General Technical (GT)/ Other Competency
Test Scores GT and other competency test scores are used by your
Army Education Center to help determine your readiness for
postsecondary classes. Module 2: Education Advising The chart below
describes documents used to assess readiness.
Slide 100
View a complete list of schools by selecting the Other Links
Smart Link on your homepage. Select the plus icon next to Earn a
Degree or Credential and then select Schools and Programs. 100
Topic 3: Schools in GoArmyEd Module 2: Education Advising GoArmyEd
offer two ways to request TA based on the degree plan of the
Soldier: 1) Fully-developed Degree Plan (FDDP) Schools whose degree
requirements and course options are uploaded into the GoArmyEd
system. FDDPs provide: Automated degree checking during the
enrollment process ensures all enrollments are required to complete
her or her degree. Access to an online Degree Progress Report,
which is an unofficial version of the Student Agreement and helps
Soldiers keep track of their degree progress with each enrollment
in GoArmyEd. Access to the Auto Advisor tool and allows students to
enroll into classes directly from the tool. Ability to search and
register for classes through GoArmyEd without requiring Army
Education Counselor review and approval.
Slide 101
Topic 3: Schools in GoArmyEd (continued) 2) Drop-down, Other
and External Degree Plans Schools that offer degree plans and
courses through GoArmyEd may not have all of their degree
requirements listed in GoArmyEd. These degree plans are considered
Drop-down or Other or External and Soldiers pursing these degrees
will use Course Planner to assist with tracking their academic
progress in GoArmyEd. Course Planners will be reviewed by an Army
Education Counselor or a School Course Administrator to confirm
that the courses listed will advance the Soldier towards their
degree. 101
Slide 102
102 Topic 4: Home School and Degree Plan Definitions Your home
school is the school from which you have selected to receive your
degree. A degree plan specifies the requirements for earning your
degree in your chosen field of study. Module 2: Education
Advising
Slide 103
103 Topic 4: Home School and Degree Plan Searching for a School
Module 2: Education Advising View a complete list of schools by
selecting the Other Links Smart Link on your homepage. Next, select
the plus icon next to Earn a Degree or Credential and then select
Schools and Programs. On the Schools and ProgramsSearch page:
1.Search for a school by entering the school name, city, or state
2.Search by Private-For Profit, Private-Not for Profit or Pubic
school status 3.Search by selecting SOC or SOCAD membership
4.Search by National, Regional and Specialized accreditation
5.Search results appear based on the criteria entered. Select the
View button to view school information and degree plans; if no View
button appears, contact the school to obtain the information.
Select the schools name hyperlink to view the schools
homepage.
Slide 104
104 Topic 4: Home School and Degree Plan View Your Information
Verify that the correct home school and degree plan have been
recorded in your Student Record by selecting the My Education
Record Smart Link on your homepage. Next, select the Educational
tab of your Student Record. Your home school and degree plan are
displayed on that page. Module 2: Education Advising After working
with an Army Education Counselor to select an appropriate home
school and degree plan, you can view that information from your
homepage.
Slide 105
105 Topic 4: Home School and Degree Plan View Your Information
(continued) Module 2: Education Advising Meet with an Army
Education Counselor if: Your home school or degree plan is
incorrect You are denied admission to your designated home school
You already have completed your degree plan requirements You wish
to change your home school or degree plan Meet with an Army
Education Counselor if: Your home school or degree plan is
incorrect You are denied admission to your designated home school
You already have completed your degree plan requirements You wish
to change your home school or degree plan
Slide 106
106 Topic 4: Home School and Degree Plan Degree Plan Not Listed
in GoArmyEd As you research the schools and degree plans available
through GoArmyEd, you may notice that your degree plan is not among
those listed. A copy of the degree plan must be uploaded to eFile
in your Course Planner. Contact your Army Education Counselor for
additional assistance. (Please ensure the degree plan does not
contain Personally Identifiable Information (PII) such as social
security number (SSN), date of birth, place of birth, mothers
maiden name and medical records.) Module 2: Education Advising
Slide 107
107 Topic 4: Home School and Degree Plan School Not Listed in
GoArmyEd Only accredited schools with a history of processing TA
are listed in GoArmyEd. Module 2: Education Advising Is your school
not listed in GoArmyEd? If your desired school is not listed in
GoArmyEd, it is most likely because the school has not set-up an
account in GoArmyEd, which is a requirement for TA to be used at
the school. Soldiers will not be able to request TA at the school
until the school sets up an account in GoArmyEd. Create a helpdesk
case, contact the GoArmyEd Helpdesk or your Army Education
Counselor, who will determine if the school is accredited or not
and advise accordingly.
Slide 108
108 Topic 4: Home School and Degree Plan School/Degree Plan Not
Listed in GoArmyEd (continued) If your school has classes listed in
GoArmyEd, but a class offered in its catalog is missing in
GoArmyEd, you should create a GoArmyEd Helpdesk case to request
that a missing class be added in the Class Schedule by the GoArmyEd
school. You should specify in your case the school name, the class
title, the class section number, and the start and end date of the
requested class. The school will add the class to their current
class schedule. Module 2: Education Advising
Slide 109
109 Topic 5: Common Application/Admissions Process Completing
the Common Application The Common Application contains demographic,
educational, and general information about you that schools need
before you can be admitted and formally enrolled in a class. Before
you use TA through GoArmyEd, it is your responsibility to complete
and keep current the information on your Common Application. You
can update your Common Application from the GoArmyEd homepage by
selecting the Other Links Smart Link. Next, select the plus sign
next to the Before You Enroll in a Class link. To update your
Common Application, fill in all blank fields on each tab and select
Save and Continue at the bottom of the Additional Information tab.
Module 2: Education Advising
Slide 110
110 Topic 5: Common Application/Admissions Process Paperwork
Your School Requires Each school has its own admissions process and
requirements. You must determine what application documents your
designated home school requires from you in addition to your Common
Application. Visit your schools website for additional information.
For detailed instructions and tools to request transcripts and test
scores be sent to your home school, select the Other Links Smart
Link on your homepage. Next, select the plus icon next to Before
You Enroll in a Class and then select the Transcript/Test Score
Request link. Some schools require an application fee before they
will process your admissions request. You will be responsible for
paying that application fee to your school if you have not been
admitted already. Module 2: Education Advising
Slide 111
111 Topic 5: Common Application/Admissions Process Paperwork
Your School Requires (continued) Tools are available to help you
answer this important question: Module 2: Education Advising Select
the Other Links Smart Link on your homepage. Select Earn a Degree
or Credential from the GoArmyEd homepage. Select Schools and
Programs from the GoArmyEd homepage to view schools listed in
GoArmyEd that provide links to information about their admissions
process and required admissions documents. If your home school does
not have a link to view information about its admissions process
and required admissions documents, contact your school directly.
How do I know which documents my school requires for
admission?
Slide 112
112 Topic 5: Common Application/Admissions Process Paperwork
Your School Requires (continued) Module 2: Education Advising Check
the Application Status page: Select the My Education Record Smart
Link on your homepage. Next, select the View Application Status
link in the Related Links section in the right-hand menu. Your
school may populate the page with information about application
data that is required from you and documents that have been
received to date. Note: Emails will be sent to you as your school
updates your file. Open a GoArmyEd Helpdesk case: Create a GoArmyEd
Helpdesk case to ask your home school about the status of your
application file.
Slide 113
113 Topic 5: Common Application/Admissions Process School
Action When your application file is complete, your home school
will take one of two actions: Admit you to the school with the
degree plan you selected Deny your application If your application
request is denied, an automated email will be sent to your
preferred email account. When an application request is denied,
your GoArmyEd account is placed on hold (meaning you will be unable
to use TA) until you visit with an Army Education Counselor to
resolve issues. Note: If you already have a SOCAD SA or approved
degree plan from your home school, you will not need to re-submit
transcripts, test scores, or application fees. You only need to
submit the Common Application. Module 2: Education Advising
Slide 114
114 Topic 6: SOCAD SA or Documented Degree Plan Deadline for
Submission Army TA policy requires Soldiers to have a SOCAD Student
Agreement (SA) or Documented Degree Plan uploaded to their GoArmyEd
Student Records prior to the end of the sixth SH taken with the
home school. If the SOCAD SA or Documented Degree Plan is not in
place, a hold is placed automatically at the end of the Soldiers
sixth SH taken with the home school, or after ninth SH taken with
any school (whichever comes first) to prevent the Soldier from
using TA until the requirement is met. Module 2: Education Advising
The SOCAD SA or Documented Degree Plan lists the classes that will
advance you toward a degree as well as the degree requirements
already met when your admission file was reviewed by your home
school. Refer to your SOCAD SA or Documented Degree Plan before
enrolling in classes
Slide 115
115 Topic 6: SOCAD SA or Documented Degree Plan What Should You
Do? Below is the answer to a common question about Student
Agreements and degree plans. Module 2: Education Advising You
already had a paper SA or a Documented Degree Plan from your home
school before GoArmyEd. What should you do? You are required to
provide a copy of your SA or Documented Degree Plan to an Army
Education Counselor. Upload your SA or Documented Degree Plan to
Course Planner. Ensure all PII is removed prior to uploading
document to eFile. You SA or Documented Degree Plan must be
approved by the end of the sixth SH taken at your home school to
prevent being placed on hold.
Slide 116
116 Topic 6: SOCAD SA or Documented Degree Plan What Should You
Do? (continued) Below is an answer to a common question about SOCAD
SA and degree plans. Note: If you change your degree, a new SOCAD
SA or Documented Degree Plan must be indicated in your Student
Record to reflect the new degree plan. Module 2: Education Advising
Your home school or degree plan is not offered through GoArmyEd
(i.e., you selected an External or Other degree plan). What should
you do? You must obtain a copy of the SOCAD SA or Documented Degree
Plan from your home school and present it to an Army Education
Counselor, or scan and upload it to your Course Planner by the end
of six SH taken with your home school, or after nine SH taken with
multiple schools (whichever comes first). Ensure all PII is removed
prior to uploading document to eFile.
Slide 117
117 Topic 7: Other Army Education Programs and Services
Additional Information on Army Education Select the Other Links
Smart Link on your homepage then select the plus sign next to
Programs and Services to learn more about programs and services
such as: Education Counseling FAST Army Personnel Testing Joint
Services Transcript (JST) (Note: JST replaced AARTS on 1 March
2013) Academic Testing College Credit for MOS/Training Class
Evaluation Summaries Multi-use Learning Facilities Troops To
Teachers Module 2: Education Advising
Slide 118
118 Topic 8: Summary Education Advising You have completed the
Education Advising module. In the module, you have learned about
the following: School options available to you through GoArmyEd
Tools and resources to assess your readiness for school Ways to
research degree plans offered by schools listed in GoArmyEd
Selection of a home school and degree plan Schools in GoArmyEd
Completion and submission of your Common Application Research to
learn if a school requires additional admission documents The SOCAD
SA and how to post to your Student Record Additional Army Education
programs and services, and where you can go to find more
information Module 2: Education Advising
Slide 119
119 Soldier Quick Start Training GoArmyEd Grades Module 5:
Grades
Slide 120
120 Overview Grades Topic 1: Grade Policies Topic 2: Resolving
Missing or Incorrect Grades Topic 3: Viewing Your Grades
(Step-by-step) Topic 4: Summary This module presents Army Education
policies about your class grades and your Army TA Grade Point
Average (GPA) for TA-funded classes. The module also explains how
to view, interpret, and troubleshoot missing or incorrect grades
through GoArmyEd. This module includes four topics: Module 5:
Grades
Slide 121
121 Topic 1: Grade Policies Army Requirements Important Army
policies are related to your class grades. TA-Funded Classes
Undergraduate Classes You must pass TA-funded classes with a grade
of C or higher. An F (Fail), W (Withdrawal), D-, D or D+ in
undergraduate classes will result in recoupment from your pay for
the portion of the tuition that was funded by TA. Graduate Classes
You must pass TA-funded classes with a grade of a B or higher. An F
(Fail), W (Withdrawal), C-, C, C+, D-, D or D+ in graduate classes
will result in recoupment from your pay for the portion of the
tuition that was funded by TA. You must receive a Pass for
Pass/Fail grades. A Fail grade will result in recoupment from your
pay of the tuition that was funded by TA. Your GoArmyEd account
will be placed on hold until the recoupment is resolved. You will
not be permitted to enroll in any classes while your account is on
hold. Module 5: Grades
Slide 122
122 Topic 1: Grade Policies Army Requirements (continued)
Incomplete Grades Incomplete I grades must be resolved with a
passing grade within 120 days of the class end date or automatic
recoupment will occur. Your school may have a policy that allows
fewer than 120 days to resolve an I grade. Be sure to check with
your instructor. If your school submits an I grade, your GoArmyEd
account will be placed on hold until your school changes the grade
to a passing grade. Module 5: Grades
Slide 123
123 Topic 1: Grade Policies Army Requirements (continued)
Maintaining Your Undergraduate Army TA Grade Point Average (GPA) If
you have completed 15 or more SH of TA-funded undergraduate
classes, you must maintain a 2.0 Undergraduate Army TA GPA to
receive additional TA. The Undergraduate Army TA GPA will be
calculated from your TA-funded classes taken through GoArmyEd,
EDMIS, iMARC and WEBS. When you fall below a 2.0 Army TA GPA, you
are not eligible for additional TA until you raise your Army TA GPA
to a 2.0 through self-funded classes. You will need to register for
classes through GoArmyEd, but pay the school directly for the
tuition. Your final grade for those self- funded classes will be
included in your Undergraduate Army TA GPA calculation until it has
been raised to a 2.0 again, and the hold will be automatically
lifted. The Army TA GPA can be exported to an Excel spreadsheet.
Soldiers can us TA to enroll in graduate level classes if the only
hold on their account is the undergraduate GPA hold. Module 5:
Grades
Slide 124
124 Topic 1: Grade Policies Army Requirements (continued)
Maintaining Your Graduate Army TA GPA If you have completed six or
more SH of TA-funded graduate classes, you must maintain a 3.0
Graduate Army TA GPA to receive additional TA. The Graduate Army TA
GPA will be calculated from all classes requested through GoArmyEd,
EDMIS, iMARC and WEBS. When you fall below a 3.0 Army TA GPA, you
are not eligible for additional TA until you raise your Army TA
Graduate GPA to a 3.0 through self-funded classes. You will need to
register for classes through GoArmyEd, but pay the school directly
for the tuition. Your final grade for those self-funded classes
will be included in your Army TA Graduate GPA calculation until it
has been raised to a 3.0 again, and the hold will be automatically
lifted. The Army TA GPA can be exported to an Excel spreadsheet.
Module 5: Grades
Slide 125
125 Topic 2: Resolving Missing or Incorrect Grades Army Actions
Your school is required to input a class grade into your GoArmyEd
Student Record within 14 days of your class end date. If no grade
has been posted within that time period, a system-generated email
notification will be sent to your school reminding it of the
obligation. Module 5: Grades Missing Grades Email Notification 30
daysEmail will be re-sent. 45 daysEmail will be sent and your
GoArmyEd account will be placed on hold until the grade has been
posted. Service members Opportunity Colleges (SOC) will be notified
via email that your grade has not been posted. They will contact
the school on your behalf to inquire further about the missing
grade.
Slide 126
126 Topic 3: Viewing Your Grades (Step-by-step) Step-by-step
Instructions You can access the Step-by-step instruction documents
for Viewing Your Grades by selecting the View Reference Documents
link in the Helpdesk Resources section on GoArmyEd homepage. The
link will open the Reference Documents page on GoArmyEd, where you
can select either a printable or an accessible version of a
document. Module 5: Grades
Slide 127
127 Topic 4: Summary Grades You have completed the Grades
module. In this module, you have learned about the following: Army
Education grade policies Troubleshooting grade issues Viewing your
grades Module 5: Grades
Slide 128
128 Soldier Quick Start Training GoArmyEd Holds Module 6:
Holds
Slide 129
129 Overview Holds Topic 1: Hold Definitions Topic 2: Viewing
and Resolving Holds (Step-by-step) Topic 3: Summary This module is
intended to explain the types of holds and how to resolve them.
Holds are used to enforce Army Regulation (AR) 621-5 policy that
governs the use of TA. During the time a hold is applied to your
GoArmyEd account, you cannot request or use TA. This module
includes three topics: Module 6: Holds
Slide 130
130 Topic 1: Hold Definitions Grades The diagram provides a
list of GoArmyEd holds. Notification will be sent to your preferred
email account when a hold has been applied to your account. The
following slide provides information on the reason each hold is
applied and how it is resolved. When the hold is resolved it
automatically will be lifted from the Soldiers account. Module 6:
Holds
Slide 131
131 Topic 1: Hold Definitions Grades (continued) Type of
HoldReason for HoldHow to Resolve Undergraduate Army TA GPA <
2.0 Army TA GPA is < 2.0 after 15 SH of TA-funded undergraduate
classes completed Soldier can enroll in classes through GoArmyEd,
but will be required to pay for undergraduate classes out of pocket
until his or her Army TA GPA is 2.0. The hold will be lifted
automatically when the Soldiers GPA is 2.0. Graduate Army TA GPA
< 3.0 Army TA GPA is < 3.0 after six SH hours of TA-funded
graduate classes completed Soldier can enroll in classes through
GoArmyEd, but will be required to pay for classes out of pocket
until his or her Army TA GPA is 3.0. The hold will be lifted
automatically when the Soldiers GPA is 3.0. Course
GradeFailReceived a failing gradeRepay Army for TA-funded portion
of class tuition Course Grade Incomplete Received an Incomplete
gradeComplete outstanding assignments and tests as quickly as
possible; communicate regularly with the instructor. Follow up with
instructor when you have completed all assignments; an "I" grade is
resolved when your instructor posts your passing grade to your
GoArmyEd Student Record. If an "I" grade is not resolved within 120
days of class end date, you must repay the Army for TA-funded
portion of class tuition Module 6: Holds The chart below provides
information on the reason each hold is applied and how it is
resolved.
Slide 132
132 Topic 1: Hold Definitions Grades (continued) Type of
HoldReason for HoldHow to Resolve Course Grade Withdraw Received a
grade of W Withdrew from class after drop deadline Work with the
instructor and Army Education Counselor to explore options before
processing a withdrawal; repay Army for the TA-funded portion of
the class Course Grade - Graduate Received a grade below a B in
graduate classes Soldier will be required to repay the Army for
TA-funded portion of class tuition. The hold will be lifted
automatically after TA recoupment has been initiated. Course Grade
- Undergraduate Received a grade below a C in undergraduate classes
Soldier will be required to repay the Army for TA-funded portion of
class tuition. The hold will be lifted automatically after TA
recoupment has been initiated. No GradeStudent has no grade 45 days
after the end date of the class When your grade has been posted,
your hold is automatically removed Module 6: Holds The chart below
provides information on the reason each hold is applied and how it
is resolved.
Slide 133
133 Topic 1: Hold Definitions Other Common Non-Grade Holds The
diagram provides a list of GoArmyEd holds. Notification will be
sent to your preferred email account when a hold has been applied
to your account. The following slides provide information on the
reason each hold is applied and how it is resolved. When the hold
is resolved it will automatically be lifted from the Soldiers
account. Module 6: Holds
Slide 134
134 Topic 1: Hold Definitions Other Common Non-Grade Holds
(continued) Module 6: Holds The chart below provides information on
the reason each hold is applied and how it is resolved. Type of
Hold Reason for HoldHow to Resolve Admission Denied Student was
denied admission to his or her most recent program/plan Soldiers
should meet with an Army Education Counselor and their schools to
discuss why their admission requests were denied, remedy any
deficiencies, re-select the same home school/degree plan, or select
a different home school or degree plan Civilian Education Soldiers
education level is missing in GoArmyEd, has reached a masters
degree or higher level, or current degree level is not allowed
based on the Civilian Designator Code Soldiers must contact his or
her Personnel Administration Center (PAC)/Unit Administrator (UA)/
Unit Readiness NCO to have the Civilian Designator Code reflect the
Soldiers current academic status Course Drop After Start Date
Withdrew after a financial cost was incurred with the school Repay
the portion of TA paid by the Army to the school unless an approved
military withdrawal is processed
Slide 135
Topic 1: Hold Definitions Other Common Non-Grade Holds
(continued) Type of HoldReason for HoldHow to Resolve Graduate
Limit Reached Soldiers will be placed on a Graduate Semester- hour
(SH) hold when they take 39 SH after entering a masters degree plan
Soldier can enroll in classes through GoArmyEd, but will be
required to self pay for the classes Soldiers should meet with an
Army Education Counselor if they have further questions Note: When
a Soldier selects a recoupment amount, the class is not included in
the Graduate Semester-hour limit Undergraduate Limit Reached
Soldier will be placed on an Undergraduate SH hold when the
following occurs: Has 130 SH of TA funded coursework AND does not
have a graduation date recorded in GoArmyEd Soldier can enroll in
classes through GoArmyEd, but will be required to self pay for the
classes Soldiers should meet with an Army Education Counselor to
discuss their next educational goals and request a new degree plan
Note: When a Soldier selects a recoupment amount, the class will
not be included in the Undergraduate Semester-hour limit. Degree
Completed Degree/certificate requirements have been comple