Global Success Files Turkey

8/15/2019 Global Success Files Turkey

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THE SAPSUCCESSFILES:SmALL And mIdSIzE COmPAnIES TELL THEIR STORIES

1



All customer facts, figures, and results contained in this book are excerpts from individual customer stories that were published by SAP or independent IT researchfirms and approved by the customers prior to publication. Please refer to the “Sources” section at the end of the book for a complete listing of all sources.

2



Foreword 4

Introduction 6

Customer Successes 9

1–199 Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

00–499 Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

500–999 Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Contents

9

3



4

Today’s ultracompetitive business landscape is forcing small and midsize enterprises

(SMEs) to constantly reevaluate their strategies and adjust their business for the threats

and opportunities that come with globalization and local market forces Nimble entrants,

larger competitors, powerful customers, and uncharted markets characterize the new

operating environment To succeed, it is crucial for SMEs to maintain the competitive

edge that they have traditionally had over larger rivals – the ability to quickly execute

on changes in strategy while sustaining innovation and strengthening customer relation-

ships However, these are the same powerful characteristics that SMEs fear will most

likely erode as they grow

Managing expansion across customers, products, and geographies while staying nimble

and responsive is difficult Today, however, SMEs have access to and are adopting infor-

mation technology that earlier generations lacked Information systems are critical to their

ability to grow market share and retain the flexibility needed for competitive advantage

International expansion is also impacting SME companies in every region Movements

in trade and entry points into new markets are opening up a whole new world to SMEs,

and technology will give them the leverage to exploit these opportunities Through tech-

nology, SMEs can compete with larger players on a more level playing field They can

also participate in extended supply chains more effectively

optimizing growth

4



5

Most of the SMEs featured in this book implemented SAP® software or SAP partner

solutions because their legacy information systems could not adapt or scale to support

their current or future growth strategies and business requirements SAP’s strategy of

delivering an open, flexible, and easy-to-implement technology platform helps SMEs

compete against larger rivals and retain the competitive edge afforded by speed and

adaptability

We know you will be inspired, as we are, by how these SMEs from all over the worldface their challenges and pursue their goals

Sincerely,

Léo Apotheker

Léo ApothekerPresident, CustomerSolutions and Operations,Member of the ExecutiveBoard, SAP AG

5



6

If you are leading a small or midsize enterprise, you know how critical and challenging

it is to manage your operations efficiently and cost-effectively, to increase competitive-

ness and achieve your profitable growth aspirations

To help you succeed in today’s business, SAP and hundreds of our partners have

developed a family of highly specialized applications and service offerings, designed

specifically to support your strategy in each growth phase of your business:

• With qualified mySAP™ All-in-One partner solutions for specific industry verticals,

small and midsize enterprises (SMEs) gain the power of the world’s most successful

business suite and best industry solutions – right out of the box There’s no need to

piece together hard-to-integrate solutions or customize rigid applications You can

automate critical business processes quickly with these prepackaged and affordable

solutions that are developed, offered, implemented, and supported by SAP partners

and tailored to your unique businesses needs

• Businesses large and small have discovered that mySAP Business Suite

applications are the world’s most comprehensive family of adaptive business

applications, providing best-of-breed functionality built for complete integration

and offering unparalleled industry-specific functionality, unlimited scalability, and

easy collaboration with all your customers, suppliers, and business partners

sAp solutions for smAll Andmidsize enterprises

6



7

• Used by more than 10,000 customers today, the SAP Business One application

is an integrated, affordable business management solution designed specifically

for small businesses It gives business owners a single system that automates their

critical operations, including sales, finance, purchasing, inventory, and manufactur-

ing and offers an accurate, up-to-the-minute picture of their business

Today, more than two-thirds of our 37,000 customers are SMEs We hope you enjoy

reading about how this small sample of customers from all over the world realizedsignificant benefits by using SAP software and SAP partner solutions We are excited

and privileged to be a part of their continued growth and success

Sincerely,

Hans-Peter Klaey

Hans-Peter KlaeyPresident, Global Small andMidsize Enterprise, SAP AG

7



8

8



sAp is for greAt CompAnies.not Just greAt Big CompAnies.

9



1010

10



1 – 199

00 – 499500 – 999

1000 – 500

Number of Employees

11

1–199

00–499500–999

Number of Employees

Customer suCCesses

11

11



1

Professional Services – Real Estate Development

ysAp™ erp s ra ea Aa a Bgw

In 2002 Bielefelder Gemeinnützige Wohnungsgesellschaft mbH (BGW) found itself facing

adverse conditions in the German real estate industry The troubled German economy

caused profit margins and real estate prices to decline, forcing BGW to find new ways to

streamline its operating processes, improve customer service, and cut administration costs

Its custom-developed legacy application no longer met these challenges; nor did it support

new IT requirements BGW selected a new application platform based on the mySAP™ ERP

application, including the SAP® Real Estate Management application The company manages

about 13,000 apartments and generates approximately €53 million in revenue

12

1 199



1

1–199 00–499500–999

• €247,000 increase in annual revenue due to accelerated modernization

and remake cycles in vacant apartments

• €76,000 in annual savings due to automation with the repair ordermanagement portal

• €20,000 reduction in annual printing and postage costs

• €17,000 in annual savings due to bulk mailing process efficiencies

• €14,000 in annual savings due to improved coordination between accounting,project planning, and execution

• €26,000 in benefits from improved reporting and efficiencies in systemsupport and optimization

•More customer satisfaction and faster invoice settlement due to the craftsmanrepair portal

•Expedited matching of vacancies to prospective tenants through better search

functionality and information availability

•More efficient business planning due to a single source of data

max VaName

•Bielefelder GemeinnützigeWohnungsgesellschaft mbH(BGW)

Location

•Germany

Industry

•Professional services –real estate development

Employees

•15

Web Site

• www.bgw-bielefeld.de

Solutions and Services

•mySAP™ ERP application•SAP® Real Estate Management

application

Implementation Time

•

8 monthsImplementation Partner

•Promos Consult

13



14

Logistics Service Providers – Travel and Transportation

C iv mak p a sca g Qa ysAp™ A--opa s

Chordus Inc – based in Pelham, Alabama – manages the supply chain between manufac-

turers and dealers of large, durable goods To scale for growth, Chordus improved the

distribution processes in its Office Furniture USA (OF/USA) division OF/USA established

a network of franchise dealers, manufacturers, and distribution centers; implemented

cross-docking with 1-day turnaround and related documentation processes; and established

captive truck transportation operations A qualified mySAP™ All-in-One partner solution

enables the company to improve the routing of its trucks to ensure on-time performance

and maximizes the net profit per available capacity

14

1 199



15

1–199 00–499500–999

Name

•Chordus Inc.

Location

•United States

Industry

•Logistics service providers –travel and transportation

Employees

•150

Web Site• www.chordus.net

Solution and Services

•Qualied mySAP™ All-in-Onepartner solution

Implementation Time

•7 months

Implementation Partner

•IDS Scheer SME

•Increased share of target US office furniture market by 179%

•Improved on-time delivery by 92%, to 83%, while maintaining commitment ofdelivery in 7 days and holding no inventory

•Lowered order-taking cycle time from an average of 6 hours to 20 minutes

•Reduced staff levels by 92%, saving US$706,000 annually

•

Lowered the damage rate for delivered goods by 16%, to 042%•Improved days receivables outstanding by 98%, to 37 days

•Increased system uptime performance from 95% to 995%

•Positioned Chordus for diversification and growth

max Va

15



16

High Tech – OEM Test and Instrument Equipment

dAtAsensor g la a QaysAp™ A--o pa s

DATASENSOR SpA required an enterprise resource planning (ERP) system with integrated

financial and supply chain management support for its lean manufacturing initiative and

management-by-objectives approach DATASENSOR chose the qualified mySAP™ All-in-One

partner solution myJOB from Italian SAP partner Elsag Domino

DATASENSOR, established on the international market for more than 30 years, is a lead-

ing company for research, development, production, and sales of photoelectric sensors

and associated devices for industrial automation The company is based in Bologna, Italy,

with revenues of €27 million and 180 employees DATASENSOR ranks 5th in Europe for

photoelectric sensors and is the world leader for M18 tubular sensors

16

1–19917



17

1 199 00–499500–999

• €15 million saved in one-off working capital investments over 4 years

• €16 million saved in annual expenses (for example, material costs)

•96% on-time delivery rate or better

•24-hour delivery lead times (shortened from 15 days) for Class A items,which account for 78% of revenue

•25% reduction in inventory, from 24% of turnover to 18% of turnover

•46% reduction in finished goods stock

•20% reduction in work in progress

•125% reduction in raw materials stock

max VaName

•DATASENSOR SpA

Location

•Italy

Industry

•High tech – OEM test andinstrument equipment

Employees

•180

Web Site• www.datasensor.com



Implementation Time

•8 months


•Elsag Domino

17

18



18

Logistics Service Provider – Retail Distribution

da r o Qa ysAp™ A--opa s 3 m a Acvra roi

Ditan Corporation provides direct-to-store distribution of time-sensitive products, typically

those with a short life cycle and highly volatile demand, such as video games, DVD

movies, music, toys, and books Ditan implemented GEMS mService, a qualified mySAP™

All-in-One partner solution, in only 3 months, using the SAP® Best Practices for Logistics

Service Providers offering and preconfigured solution components At Ditan, the solution

enables a rapid-replenishment supply chain that speeds deliveries, reduces inventories,

cuts transportation costs, and improves customer service

18

1–199 19



19

00–499500–999

Name

•Ditan Corporation

Location

•United States

Industry

•Logistics service provider –retail distribution

Employees

•157

Web Site• www.ditan.com


•Qualied mySAP™ All-in-Onepartner solution: GEMSmService

•SAP® Best Practices forLogistics Service Providersoffering

•SAP NetWeaver® Portalcomponent

Implementation Time

• months


•Global Enterprise ManagementSolution Inc. (GEMS)

•ROI of over 50% per year was realized and 18-month payback period

was achieved

• Transaction volume increased by 950% (to 120 million units)

•Orders grew by over 900%, to 7 million during the last fiscal year

•Costs for temporary labor are down 23% over 3 years

• Total cost of per-unit fulfillment has dropped by nearly 50%

• Voluntary compliance with Sarbanes-Oxley Act and support for SAS 70compliance was put in place

•Same-day customer response, replenishment, and fulfillment have been

achieved – resulting in increased competitive differentiation

•Costs to customers are reduced while profit margins are maintained

• A more innovative and agile corporate culture has been created

max Va

19

20



0

High Tech – Manufacturing

ysAp™ B s s gbaexa a ea ray Caca ev sa

Like many small and midsize enterprises, Evergreen Solar Inc of Marlboro, Massachusetts,

needed to expand but found its growth hindered by the very systems it relied on to

establish its business A rapid implementation of the mySAP™ Business Suite family of

business applications built upon the SAP® Best Practices for High Tech offering enabled

the company to overcome these barriers

Evergreen Solar is a leading developer and manufacturer of photovoltaic modules –

the engines of solar electric systems – used in remote power and emerging

grid-connected markets

20

1–199 21



1

00–499500–999

Name

•Evergreen Solar Inc.

Location

•United States

Industry

•High tech – manufacturing

Employees

•100

Web Site

• www.evergreensolar.com


•mySAP™ Business Suiteapplications

Implementation Time

• months


•Genesis Corporate SolutionsLLC

max Va

•Cut month-end closing cycle by 50%

•Gained needed visibility into global financial, production, and inventory data

• Attained functionality to accurately track and maintain inventory

•Substantially reduced customer complaints

•Found efficient way to facilitate compliance with the Sarbanes-Oxley Act

•Eliminated time-consuming manual processes

21

22



Professional Services – Business Services

sa pa svc pv gemsra B dv sAp® sa

Using various tools such as QuickBooks and Microsoft Excel to run the company,

Global Enterprise Management Solutions Inc (GEMS) was challenged to bill its

customers, pay its resources, report on information, and grow its business GEMS

implemented an integrated set of SAP® software from the SAP for Professional Services

set of solutions that provides an end-to-end solution and complete visibility into the

workings of the company GEMS is a professional services provider that resells and

implements software primarily from its headquarters in Dallas, Texas

22

1–199 23



00–499500–999

max VaName

•Global Enterprise ManagementSolutions Inc. (GEMS)

Location

•United States

Industry

•Professional services –business services

Employees

•15

Web Site

• www.gemsconsult.com


•mySAP™ CustomerRelationship Managementapplication

•mySAP ERP application•SAP® Collaborative Project

Management application

Implementation Time

• months or less for eachapplication

• Achieved ROI in 1 year

•Enabled company to grow from 50 to 125 employees, while reducingback-office staff by 25%

•Provided greater visibility into all aspects of projects

•Increased back-office staff productivity

•Enabled tight integration of processes and people throughout the companyand among partners and customers

24



4

Retail – Wholesale Faucets and Accessories

eay ia C sAp® sa a itdmak s Aca’ f fy Aawa a scc

In 2005 International Tap Distributors (ITD), Johannesburg, South Africa – a wholesale

faucets and accessories distribution subsidiary of Italtile Limited – realized that a

manually operated warehouse was constraining its growth While business was booming,

the company found it difficult to receive and distribute imported and local stock quickly

enough to capitalize on market demand Already adept at running vendor-managed

inventory processes, ITD went in search of a fully automated warehouse solution that

would link to its core SAP® software and help ITD execute its warehouse management

activities to drive revenues After exploring its options, ITD selected SyStore software

from System Logistics in Italy and called on its SAP services partner, OneArch Consulting

(Pty) Ltd, to create an interface between the SyStore and SAP software

1–199 00 499

25



5

00–499500–999

max VaName

•International Tap Distributors

Location

•South Africa

Industry

•Retail – wholesale faucets andaccessories

Employees

•0

Web Site• www.itdtaps.co.za


•SAP® R/® software(functionality now found in themySAP™ ERP application)

Implementation Time

• months


•OneArch Consulting (Pty) Ltd

•50% increase in inventory turnover to R12 million (approximately €128 million)

in the first month after go-live, without increasing staff levels

• A new record of 120,000 pieces picked in the first month after go-live

•Rapid, measurable ROI and low total cost of ownership

26



Automotive – Automotive Sales

sAp® sa h pavasa saasy a pc Acca ga paby

After operating for many years under tight governmental constraints, PadovaStar SpA, a

successful, midsize automotive dealer based in Padua, Italy, wanted to take advantage of

the European Commission’s block exemption regulations to expand its business by taking

on multiple brands and addressing a wider geographical market In order to successfully

incorporate additional automotive brands and support customers with a full complement

of after-sales services, PadovaStar deployed SAP® software from the SAP for Automotive

solution portfolio The set of solutions enabled the dealership to standardize systems,

processes, and operations, as well as add new automotive brands under a unified IT

landscape

Since its founding in 1988, PadovaStar has steadily grown revenues to €80 million in

2006, selling 3,000 new and used vehicles each year

1–199 00 499

27



00–499500–999

Name

•PadovaStar S.p.A.

Location

•Italy

Industry

• Automotive – automotive sales

Employees

•100

Web Site

• www.padovastar.it


•SAP for Automotive solutionportfolio

•SAP NetWeaver® platform

Implementation Time

•1 months

Implementation Partners

•Computer Sciences

Corporation (CSC)•ELSAG Domino S.p.A.•Multiconsult

max Va

•Reduced IT running costs by 30%

•Implemented common processes and workflow across multiple brands and allfunctions

•Restructured processes and added new brands without increasing headcount

•Increased productivity

•Steadied operational costs

I d t i l M hi d C t El t28



Industrial Machinery and Components – Elevators

ysAp™ B s l scaceva n h

Schumacher Elevator Company, a 4th-generation family-owned business based in Denver,

Iowa, needed to improve customer service by reducing project lead times It needed to

control its operations more efficiently, and it also required an infrastructure for Web-

enabling critical aspects of its business, including online order status and account

information for its customers Schumacher Elevator compared 4 different solutions and

based on several factors, including SAP’s corporate commitment to small and midsize

enterprises, selected mySAP™ Business Suite applications to standardize its processes

on a single platform

Schumacher Elevator, in business now for 70 years, provides full-scale manufacturing

and servicing of a complete line of sophisticated passenger and freight elevator systems

and components

1–199 00–499

29



00 499500–999

max VaName

•Schumacher Elevator Company

Location

•United States

Industry

•Industrial machinery andcomponents – elevators

Employees

•165

Web Site• www.schumacherelevator.com



Implementation Time

•8 months


•SAP® Consulting

•itelligence Inc.

• Achieved ROI in less than 24 months

•Improved revenue by 89% over 6 years

•Reduced time to close the books by 25 days

•Reduced product lead times by 25%, sharpening competitive edge

•Increased sales closings by 15%

•Reduced raw materials costs by 30% due to improved inventory accuracy

•Enhanced customer service with real-time project status

•Improved tracking of entire customer-project life cycle

•Customized orders more precisely using the SAP® variant configurator

Engineering Construction and Operations Ship Building and Repair30



0

Engineering, Construction, and Operations – Ship Building and Repair

sAp® B pacc Ba packa psdK fa tack sv CcaB Ca

How does a small business with only 10 staff members get the world-class software it

needs? Slovenská Dunajská Konštrukčná as (SDK), based in Komarno, Slovakia, cut

50% of the cost of purchasing and implementing SAP® software by using the SAP Best

Practices Baseline Package offering, tailored for Slovakia SDK provides administrative,

financial, brokerage, and vessel renovation services to ship operators and their agents

SAP Best Practices Baseline Package provides the organization with predefined business

solutions containing all the functionality needed to run a small business Using SAP Best

Practices Baseline Package, SDK has streamlined its business with automated, end-to-end

integrated business processes for financial, purchasing, and sales management The

software also complies with Slovak legal requirements for corporate financial management

and statutory reporting

1–199 00–499

31



1

500–999

•SDK is on track to gain ROI within 12 months

•SAP Best Practices Baseline Package costs 50% less than the fullmySAP™ ERP application

• Automation improves staff productivity and reduces process cycle times

•Integrated reporting functionality improves performance tracking

•Scalability enables SDK to roll out solutions to subsidiary companies

Name

•Slovenská DunajskáKonštrukčná a.s.

Location

•Slovakia

Industry

•Engineering, construction, andoperations – ship building andrepair

Employees

•10


•SAP® Best Practices BaselinePackage offering

Implementation Time

•4 months


•INFORMA a.s.•SAP Consulting

max Va

Consumer Products – Candles32



Consumer Products Candles

t sky’ l a sy Bac ysAp™ B s Aca

A few years back, when Soy Basics had 6 people and US$2 million in revenue the

mySAP™ Business Suite applications might have seemed like overkill But the young

New Hampton, Iowa–based manufacturer of soy wax candles knew it was poised for

explosive growth and needed a solution for realizing the market’s full potential

Soy Basics was right on target about the market’s growth and also about the ability of

the SAP® software to manage that growth In its first 4 years with mySAP Business Suite,

the firm grew into a US$12 million operation, and there is no end in sight Soy Basics,

the only manufacturer of 100% stabilized soy wax candles, has revolutionized the soy

candle industry and takes pride in making top-quality, homegrown products that make

a difference in people’s lives

1–199 00–499

33



500–999

max VaName

•Soy Basics

Location

•United States

Industry

•Consumer products – candles

Employees

•50

Web Site

•

www.soybasics.comSolutions and Services


•Qualied mySAP All-in-Onepartner solutions

Implementation Time

• months


•

et alia

•Provided support for growth – so far, from US$2 million to US$12 million

in 4 years

•Enabled company to double shipping capacity without raising headcount

• Automated the entire sales-to-shipment cycle, increasing efficiency of staff

•Enabled company to keep inventories low and delivery times short

Automotive – Procurement Services34



syo Acv 88% roi iiv sAp nwav®

With the SAP NetWeaver® platform, SupplyOn AG guarantees fast, economical processing

of business transactions between automotive purchasing companies and suppliers

SupplyOn used the open, flexible SAP NetWeaver technology to create a consolidated ITinfrastructure that connects existing applications and easily integrates new applications,

ensuring the extension capability of the marketplace and the company’s expansion

SupplyOn provides a central procurement marketplace on the Internet, optimizing the

automotive industry’s procurement processes Founded in 2000 by large automotive

suppliers – including Bosch, Siemens VDO, ZF Friedrichshafen, INA, and Continental –

in collaboration with SAP, SupplyOn, of Hallbergmoos, Germany, now has approximately

9,000 customers in more than 70 countries

1–199 00–49900 999

35



500–999

max VaName

•SupplyOn AG

Location

•Germany

Industry

• Automotive – procurementservices

Employees

•65

Web Site• www.supplyon.com


•SAP NetWeaver® platform

Implementation Time

•9 months


•SAP® Consulting•Seeburger AG

•88% ROI expected over 5 years

•8% reduction in total cost of ownership expected in 5 years and around 17%in 10 years

•17% decrease in internal contract-processing workload improved salesadministration efficiency

•20% reduction in workload for formal contract adjustments (for example,address changes) improved customer management

High Tech – Telecom, Network, and Broadcast Equipment Distributor36



taa ra 144% irr iysAp™ Crm iv

Tallard Technologies Inc had been using customer relationship management (CRM)

technology from another vendor for the past few years but the system did not align with

the company’s new customer-focused sales model After reviewing several CRM solutions, Tallard decided to replace its existing system with the mySAP™ Customer Relationship

Management application With its implementation, Tallard’s sales force and channel

partners will have access to a centralized repository of customer information and a view

of the complete relationship Miami, Florida–based Tallard is a leader in the value-added

sale and distribution of infrastructure solutions, convergence solutions, and integration

and services to independent business partners throughout Latin America and the

Caribbean

1–199 00–499500 999

37



500–999

max VaName

•

Tallard Technologies Inc.Location

•United States

Industry

•High tech – telecom, network,and broadcast equipmentdistributor

Employees

•100

Web Site

• www.tallard.com



•SAP® Mobile Sales packagedsolution

•SAP Interaction Centerapplication

•SAP Service Select for SAPInteraction Center package

•Projected internal rate of return of 144% through 2006

•US$351,000 in total cost savings and revenue enhancements projectedthrough 2006

•US$268,000 boost in revenue contribution from better opportunity managementexpected in the first year and more than US$800,000 over the next 2 years

•US$20,000 increase in revenue contribution from clearer visibility into inventoryexpected in the first year

•Improved lead and opportunity management

•Better coordination of inventory management processes

•Improved visibility into entire sales cycle from beginning to end

•Improved lead generation and assignment with channel partners

•Improved channel partner productivity

•Improved metrics to measure solution sales model effectiveness

38



4848

39



1 – 199

00 – 499500 – 9991000 – 500

Number of Employees

Customer suCCesses

1–199200–499500–999

Number of Employees

Aerospace and Defense – Logistics Provider40



40

Api f exa QaysAp™ A--o pa s

Aerospace logistics providers are under great pressure to manage their supply chains

effectively If their services are less than optimal, it could mean an aircraft on the ground,

a lapse that can cost the operator thousands of dollars a day To ensure delivery of top-quality service to its customers, Aerospace Products International Inc (API) developed

a proprietary software system that supported its activities very well But over the years,

API’s legacy system couldn’t keep pace with its growth and diversification The company

needed to respond to international demand for its services and needed software with

built-in supply chain processes and industry best practices that could be accessed around

the world to support global expansion API determined that the qualified mySAP™ All-in-One

partner solution – itelligence itwholesale – was a perfect fit for its midsize enterprise API, based in Memphis, Tennessee, distributes nearly 200,000 parts from over 150 manu-

facturers to many of the world’s leading manufacturers; aircraft operators; and maintenance,

repair, and overhaul providers

1–199 200–499500–999

41



500 999

41

Name

•

Aerospace ProductsInternational Inc. (API)

Location

•United States

Industry

• Aerospace and defense –logistics provider

Employees

•04

Web Site

• www.apiworldwide.com


•Qualied mySAP™ All-in-Onepartner solution:itelligence it.wholesale

Implementation Time

•10 months


•itelligence

max Va

•20% productivity in operations gained

•Best industry practices enforced by SAP® software

•Customer and prospect confidence inspired by SAP deployment

•Inventory management and availability improved

•Parts delivery accelerated, with same-day dispatch via FedEx

Industrial Machinery and Components – Electronic Components42



4

Avx pc ea sAp® C i ysAp™ erp

Avex Production needed an integrated enterprise resource planning (ERP) solution

installed quickly at a fixed cost Using the SAP® Best Practices Baseline Package offering,

SAP Consulting implemented the mySAP™ ERP application in only 3 months, enabling Avex Production to realize a 60% savings in cost and time over typical projects Avex

Production manufactures electronic components in Oravská Lesná, Slovakia, near the

border with Poland The company serves 5 major customers – and more than 3,000 in all –

across Europe, Asia, and the Americas

1–199 200–499500–999

43



max Va

4

Name

•

Avex ProductionLocation

•Slovakia

Industry

•Industrial machinery andcomponents – electroniccomponents

Employees

•00

Web Site

• www.avex.sk


•mySAP™ ERP application•SAP® Best Practices Baseline

Package offering

Implementation Time

• months


•SAP Consulting

•60% savings in cost and time compared with typical implementations

•Minimal risk and disruption to business, thanks to fixed scope and rapidinstallation

•Elimination of losses from setting prices based on inaccurate cost calculations

•Real-time availability of key financial metrics

•Faster, more flexible response to changing business needs

Telecommunications – Fixed Broadband Services44



44

Béé ga 26% irr iysAp™ Crm iv

Due to rapid growth and increased competition, Brutélé was under significant pressure to

deliver the level of customer service required to maintain its leadership position Adopting

a customer relationship management strategy, Brutélé chose the mySAP™ CustomerRelationship Management application and the SAP for Utilities solution portfolio to unify,

integrate, and standardize customer service processes across its 4 main customer service

centers

Founded 40 years ago, Brutélé is one of Belgium’s largest multimedia operators, providing

telecommunications and Internet services to more than 330,000 residential and business

customers in 30 municipalities

1–199 200–499500–999

45



max Va

45

Name

•

BrutéléLocation

•Belgium

Industry

•Telecommunications –xed broadband services

Employees

•00

Web Site

• www.brutele.be



•SAP for Utilities solutions

Implementation Time

•8 months

•26% internal rate of return

• €354 million in increased customer service center productivity

• €139 million in increased help-desk productivity

• €245,000 in cost savings from reduced payment cycles

• €147,000 in savings from more accurate billing

Mill Products – Fabricated Metal Products46



46

f. Jacb sö g scaab, fxb,a ec Qa ysAp™ A--opa s

When leading European pipe-work systems firm Fr Jacob Söhne GmbH & Co decided to

replace its existing IT infrastructure with a state-of-the-art alternative, it chose qualified

mySAP™ All-in-One partner solutions As a result, the company – based in Porta Westfalica,Germany – dramatically increased sales volume and now benefits from efficiencies in its

manufacturing operations

1–199 200–499500–999

47



max Va

47

Name

•Fr. Jacob Söhne GmbH

Location

•Germany

Industry

•Mill products – fabricated metalproducts

Employees

•80

Web Site

• www.jacob-rohre.de


•Qualied mySAP™ All-in-Onepartner solutions


•itelligence

•Improved customer service and increased sales volume by 40%, despite lower

prices and without additional staff

•Enhanced controlling, improved material requirements planning and deliverycapability, and created a more constant volume of work in production

Industrial Machinery and Components – Industrial Fasteners48



48

ha a ta u ysAp™ erp Aca p i ra g

Heads and Threads International LLC uses the mySAP™ ERP application to track supply

and demand across 4,000 customers and 100 vendors and to manage some 50,000 SKUs

This enables the privately owned wholesale distributor of quality industrial fasteners, basedin Carol Stream, Illinois, to adjust prices rapidly to take advantage of changing market

conditions, thereby maximizing the value of its inventory investment margins The company

has a global distribution network and sells both stock and specialty products built to

customer specifications Its customers – distributors that serve demanding markets like

automotive and construction – need the goods fast, which is why the company uses

SAP® software

1–199 200–499500–999

49



max Va

49

Name

•Heads and ThreadsInternational LLC

Location

•United States

Industry

•Industrial machinery andcomponents – industrialfasteners

Employees

•

50Web Site

• www.headsandthreads.com


•mySAP™ ERP application

Implementation Time

•7 months


•SAP® Consulting

•50% reduction in physical inventory count times

•Enhanced ability to capitalize on market opportunities, thanks to greater visibilityinto supply, demand, and changing costs

•Improved ability to conserve capital

•Support for rapid growth, enabling company to easily incorporate new

acquisitions

Automotive – Electronics50



50

m Av s, Kissling

ekck, ga a Cv Avaa sAp nwav® pa

A large manufacturer of commercial vehicles offered electronics specialist KISSLING

Elektrotechnik GmbH & Co KG the chance to become its main supplier on the condition

that it conducts business using electronic data interchange (EDI) In response, KISSLINGbegan searching for a solution that could be tightly integrated with its existing mySAP™ ERP

application landscape KISSLING turned to the SAP NetWeaver® platform and now enjoys

better-quality processes and streamlined order processing Thanks to the efficiency of

data exchange company-wide, KISSLING has created the technological basis to cultivate

strong relationships with the world’s major automobile manufacturers

Headquartered in Wildberg, on the outskirts of Germany’s Black Forest, KISSLING isa small company that has made a big impact Its durable relay controllers and switching

devices are used by some big-name manufacturers of trucks, buses, and agricultural and

construction machinery

1–199 200–499500–999

51



max Va

51

Name

•KISSLING ElektrotechnikGmbH & Co. KG

Location

•Germany

Industry

• Automotive – electronics

Employees

•70

Web Site

• www.kissling.de


•SAP NetWeaver® ExchangeInfrastructure component

Implementation Time

•4 months


•innovate Software GmbH

•Eliminated the need to manually process between 100 and 150 invoice

items a week

•Reduced the time needed to process invoices by 50%

•Eliminated manual data entry, reducing errors

•Improved users’ ability to correct errors

•Enhanced company’s competitive advantage

Retail – Industrial Machinery and Components52



spAtCo i a Qa ysAp™

A--o pa s Ba C C svc

Southern Pump & Tank Company (SPATCO), implemented a qualified mySAP™ All-in-One

partner solution quickly to support a customer-driven culture at the company The company

uses SAP® software to track equipment at its customers’ sites, receive incoming servicecalls, dispatch and complete work, and track labor and materials for billing SPATCO,

headquartered in Charlotte, North Carolina, is a $60-million value-added distributor

specializing in liquid handling equipment for the petroleum and industrial marketplaces

1–199 200–499500–999

53



max VaName

•Southern Pump & TankCompany

Location

•United States

Industry

•Retail – industrial machineryand components

Employees

•10

Web Site• www.southernpump.com



Implementation Time

•16 weeks


•Osprey (the SAP partner

division of NIIT Technologies)

•Lowered inventory by 28%

•Reduced slow and nonmoving items by 70%

•Increased cash flow by reducing the days from job completion to invoicegeneration from 8 to 3

•Compressed the financial close from 20-plus days to 5

Professional Services – Consulting54



54

s g Acv 74% irr iysAp™ Crm iv

Sterling Group chose the mySAP™ Customer Relationship Management (mySAP CRM)

application to better manage its customer relationships and market and sell its services

more effectively With mySAP CRM, Sterling can plot a successful course through complexorganizations with numerous contacts using centralized, accurate, and detailed customer

information

As a leading Russian systems integrator and IT consulting company, Sterling has a global

customer base that spans the banking, insurance, petrochemical, and telecommunications

industries Comprising 4 independent enterprises, Sterling has 400 employees with 12 offices

in eastern Europe, including Ukraine and Russia

1–199 200–499500–999

55



max Va

55

Name

•Sterling Group

Location

•Russia

Industry

•Professional services –consulting

Employees

•400

Web Site

• www.sterling.ru



Implementation Time

•6 months

•Expected 74% internal rate of return (IRR)

•Improved sales agent productivity, which yielded a €130,000 increase in sales

• Achieved €84,000 in revenue contribution from proper sales force allocation

•Increased bottom line by €27,000 from selling higher margin projects

•Saved €12,000 in annual travel costs

•Generated €66,000 in revenue contribution from quicker billing and

revenue recognition

Automotive – Supplier56



56

s-Y sy tc u sAp® sa

say i s iva, g, aC

In 2001, S-Y Systems Technologies America LLC (S-Y), a joint venture of Siemens VDO

Automotive and Yazaki Corporation, was launched to develop, sell, and distribute inte-

grated electrical and electronic distribution systems and smart power devices for vehicles

As a new midsized enterprise that was already working closely with customers on critical

projects, S-Y needed to get new systems in place quickly and smoothly, without disrupting

the business To power its evolving business model, S-Y implemented SAP® software to

support a range of processes for finance, human capital management, sales, just-in-time

sequencing, purchasing, and electronic data interchange (EDI) This enabled S-Y to gain

tighter control over the business, and manage a complex supply chain to stay in step with

key customers

1–199 200–499500–999

57



max Va

57

Name

•S-Y Systems Technologies

America LLC

Location

•United States

Industry

• Automotive – supplier

Employees

•00

Web Site

• www.systech-na.com


•SAP® software that is nowavailable in the mySAP™ ERPapplication

•SAP for Automotive solutions

Implementation Time

•90 days


•Paskon Inc.

• Tighter management of programs and costs

• Ability to keep improving processes

•Near 100% delivery accuracy rates

• Ability to work closely with customers’ production processes

58



7070

N b f E l

N b f E l

59



1 – 199 00 – 499

500 – 9991000 – 500

Number of Employees

Customer suCCesses

1–19900–499

500–999

Number of Employees

59

Chemicals – Fertilizer60



60

Adubos Trevo SA is one of the leading Brazilian fertilizer manufacturers, with a yearly

capacity of 2 million tons The company needed to overhaul its IT infrastructure to remain

competitive, meet new demands, improve the speed of its business processes, and prepare

for growth – no simple task That is why the Porto Alegre, Brazil–based company chose

SAP® R/3® Enterprise software, whose functionality is available today in the mySAP™ ERP

application, and enlisted the help of the SAP Consulting organization to work with its

multicultural project team The implementation was completed within budget and on

schedule in just 9 months, covering 300 users, without interrupting normal corporate

activities or delaying orders Its new IT infrastructure enabled Adubos Trevo to grow

substantially the following year

Ab tv Aa pc

sAp® sa a exc exc roiby 36%

1–199 00–499500–999

61



max Va

61

Name

• Adubos Trevo S.A.

Location

•Brazil

Industry

•Chemicals – fertilizer

Employees

•800

Web Site

• www.adubostrevo.com.br


•SAP® R/® Enterprise software(functionality now found in themySAP™ ERP application)

Implementation Time

•9 months


•SAP Consulting

•Surpassed expected ROI by 36%

•Exceeded financial goals by 62%

•Increased sales volumes by more than 16%

• Automated key business processes

•Enabled online, real-time information delivery

•Gained flexibility to accommodate customer needs

•Enabled faster, more accurate materials forecasting and product pricing

Consumer Products – Flags62



A i sAp® s rfid Cy wa-ma rq

When Wal-Mart Stores advised its suppliers to be ready to use radio-frequency identifi-

cation (RFID) technology by 2006, Roseland, New Jersey–based Annin & Co – the world’s

oldest and largest flag manufacturer – decided to get a head start By implementing SAP®

solutions for RFID and starting a successful pilot, the company is now prepared to send

outbound shipments with RFID tags to meet the Wal-Mart deadline

1–199 00–499500–999

63



max VaName

• Annin & Co.

Location

•United States

Industry

•Consumer products – ags

Employees

•500

Web Site

• www.annin.com


•SAP® solutions for RFID•SAP NetWeaver® platform

Implementation Time

• months


•CIBER Novasoft•SAP Consulting

•Compliance with Wal-Mart requirement was accelerated

•50% reduction in retailer chargebacks is expected due to increased shippingaccuracy, when fully deployed

•Simplified warehouse user interface has reduced data entry to only materialnumbers and quantities

• Tightened integration between the shipment data and the management systemhas improved data accuracy, visibility, and customer service

Chemicals – Electronic Materials64



Az ecc maa pck sAp® B

pacc Ba t da a rcivy f Ya by €12 m

When Luxembourg-based AZ Electronic Materials (AZ) was carved out of Clariant Interna-

tional and sold to a private equity firm, the new company was given 1 year to wean itself

off its parent’s IT system AZ beat the clock by 3 months, working with partner Accenture

to roll out SAP® business software across 9 countries and 6 manufacturing plants in only

9 months The rapid install – which included a completely new IT infrastructure of desktops,

local and wide-area networks, and peripherals – was achieved using the SAP Best Practices

for Chemicals offering

The SAP Best Practices family of offerings empowers companies with proven preconfigura-

tions of SAP software solutions, step-by-step implementation procedures, and documenta-

tion for training AZ is a €400 million company and a worldwide leader in electronic materials

for the flat-panel display, semiconductor, and printing markets

1–199 00–499500–999

65



max Va

65

Name

• AZ Electronic Materials

Location

•Luxembourg

Industry

•Chemicals – electronicmaterials

Employees

•800

Web Site

•

www.az-em.comSolutions and Services

•SAP® Best Practices forChemicals offering

•SAP NetWeaver® BusinessIntelligence component

•mySAP™ ERP application•SAP Recipe Management

application

Implementation Time

•9 months


• Accenture

•Reduced inventory by 15%, saving €12 million in the 1st year

•Shortened the month-end close process from 7 days to 3 days

•Reduced IT costs to less than 2% of revenue

•Cut the financial consolidation processes from 8 days to 1/2 day

•Gained worldwide visibility into financial, sales, manufacturing, andsupply-chain metrics

•Reduced administrative work

Life Sciences – Pharmaceuticals66



66

e paacca u a Qa

ysAp™ A--o pa s aa s fa g

While still a young company, Endo Pharmaceuticals Inc in Chadds Ford, Pennsylvania,

implemented enterprise resource planning software from an SAP partner that is configured

to support industry-specific best practices Areas of special concern such as chargebacks,

rebates, regulatory compliance, and electronic data interchange (EDI) transactions were

immediately addressed by the implementation Now, years later, the company approaches

$1 billion in revenues, and SAP® and SAP partner solutions are still serving Endo’s needs

and helping the company meet its business objectives

1–199 00–499500–999

67



max Va

67

Name

•Endo Pharmaceuticals Inc.

Location

•United States

Industry

•Life sciences –pharmaceuticals

Employees

•750

Web Site

•

www.endo.comSolution and Services


Implementation Time

• months


• Answerthink Inc.

•Greater operational efficiency from day 1

•Pharmaceutical-specific functionality – such as Medicaid and chargebackmanagement

•Flexibility to grow and change without requiring a major IT overhaul

•Reduced turnaround of 90% of orders from more than 3 days to less than 1 day

•Easier facilitation of compliance and validation

•Increased efficiency of chargebacks and rebates by using EDI, creating atremendous advantage over competitors

Engineering, Construction, and Operations – Construction68



68

g maa ra 169% roi aQa ysAp™ A--o pa s

Grupo Mahia, based in Bertamiráns, Spain, is a construction and services business that

builds cost-effective city and suburban housing developments in eastern Spain and

Portugal It currently has 3,700 housing units under construction or commercialization and

plans to extend its reach into the Americas and expand into the building of hotels, resorts,

and other leisure-field facilities

A qualified mySAP™ All-in-One partner solution has enabled Grupo Mahia to better meet

its strategic objectives of operational excellence and high customer satisfaction

1–199 00–499500–999

69



max Va

69

Name

•Grupo Mahia

Location

•Spain

Industry

•Engineering, construction, andoperations – construction

Employees

•760

Web Site

•

www.grupomahia.comSolution and Services


Implementation Time

•7 months


•acesoftgal Business Solutions

•Realized a 169% ROI

• Achieved 31% internal rate of return

•Increased order-to-cash time by 2%

•Enhanced cash position by 5% due to leveraging of real-time financialinformation

•Reduced operating expenses by 2% through real-time view of currentinterest-rate and exchange-rate information

•Standardized and streamlined business processes across the organization

•Improved management control and cash position

•Created greater agility in making critical business decisions at the right time

Automotive – Parts Manufacturer70



ha t ysAp™ B s

C C a iv maaceccy

The economic crisis of 1998 caused Hwashin Co Ltd to focus on cost reduction to

improve its competitiveness But Hwashin also set its sights on becoming a world-class

automotive parts supplier, with world-class quality and management control When the

company looked to update its legacy IT system, it required an integrated system with

standard processes that could be applied not only to its headquarters, but also to its

overseas plants In 2000 Hwashin implemented SAP® software and became one of the

first small-to-midsize enterprises in its market to employ an enterprise resource planning

solution

Hwashin is a manufacturer of automobile chassis and body parts and is a leading player

in the Korean automotive industry It specializes in manufacturing automotive parts

critical to durability, performance, and fuel efficiency Headquartered in Youngcheon

Kyungsangbuk-Do, South Korea, the company also has plants in the United States,

China, and India

1–199 00–499500–999

71



max VaName

•Hwashin Co. Ltd.

Location

•Republic of Korea

Industry

• Automotive – partsmanufacturer

Employees

•880

Web Site

•

www.hwashin.co.krSolutions and Services


Implementation Time

•10 months


•BizTech Consulting

• Achieved positive ROI within a year

•Decreased the time it takes to produce the earnings report by 50%

•Reduced inventory by 58% – from KRW 60 billion (approximately €49 million)to KRW 25 billion (approximately €2 million)

•Eliminated unnecessary manual work and more clearly defined employee roles

•Improved management of purchasing and warehousing processes

•Provided clients with insight into production and delivery planning

•Provided management with easy access to cost and profit analysis data

• Achieved real-time monitoring of inventory and logistics flow

• Accelerated decision making by improving the transparency and real-timeavailability of information

•Cut the time it takes to settle sales accounts by 22 days

High Tech – Prepackaged Software72



ivc Acv 65% roi a i ray exa gbay ysAp™ erp hCm

Intervoice Inc, headquartered in Dallas, Texas, is a high-growth technology company that

considers its employee base a key asset and differentiator However, before its SAP®

software implementation, Intervoice was using HR software that lacked key features and

had an uncertain future Intervoice installed the mySAP™ ERP Human Capital Management

(mySAP ERP HCM) solution because it provides a platform from a solid vendor that can

scale globally for long-term expansion, eliminating the growth constraints of the old

system

Intervoice is a world leader in converged voice and information solutions, providing

enterprises and network operators with the platforms, software, applications, and services

necessary to optimize the customer experience through voice automation The company’s

products and services improve operational efficiencies, drive revenue, and ensure customer

satisfaction and loyalty at more than 23,000 implementations worldwide

1–199 00–499500–999

73



max VaName

•Intervoice Inc.

Location

•United States

Industry

•High tech – prepackagedsoftware

Employees

•850

Web Site

•

www.intervoice.comSolution and Services

•mySAP™ ERP Human CapitalManagement solution

Implementation Time

•6 months


•ERP Solutions Inc.

• Achieved 65% ROI

•Received 3% to 5% increase in operating income

•Reduced the average number of payroll errors per cycle from 3 to 0

•Lowered time to set up new hires from 4–6 hours to 1 hour

•Shifted personnel administration from 10–15 hours per day of labor to almost100% self-service

•Changed cycle time to report benefits from 2–3 days to instantaneous reporting

•Provided support for increased headcount after acquisition with no additionalHR FTEs

• Attained ability to meet requirements of the Sarbanes-Oxley Act, Office ofFederal Contract Compliance Programs (OFCCP), and federal Equal EmploymentOpportunity (EEO) statutes

•Enabled continued growth – organic and via acquisition

Aerospace and Defense – Manufacturing74



74

Qa ysAp™ A--o pa s

p ma-Bak h-pacmaac

Although Martin-Baker Aircraft Company Limited (Martin-Baker) of Denham, United

Kingdom, continues to define the benchmark in ejection seat design, tough market

conditions and customer demand for cost savings were forcing manufacturing operations

to improve on-time delivery and cut costs Since its legacy system was unable to support

the new processes required, Martin-Baker chose a qualified mySAP™ All-in-One partner

solution that is tailored for aerospace and defense

Martin-Baker’s ejection seats, used by 92 of the world’s air forces, have saved 7,095 lives

– 45 in 2004 alone With revenues around US$200 million and 850 employees, it has the

majority share of the world market for ejection seats

1–199 00–499500–999

75



max Va

75

Name

•Martin-Baker Aircraft Company

LimitedLocation

•United Kingdom

Industry

• Aerospace and defense –manufacturing

Employees

•850

Web Site

• www.martin-baker.co.uk



Implementation Time

•10 months


•CIBER UK

•On-time delivery of original equipment exceeded 98%

•Overdue purchase orders fell from 370 to just 7 in 9 months due to new toolsand visibility to solve material and capacity shortages

•Production has grown 5-fold at the US plant, with only 30% increase inheadcount, due to better planning and scheduling and more efficientprocurement of items in the United States from the UK office

•Improvements in on-time delivery enabled significant inventory reductions

Consumer Products – Food76



76

ma f w ra a 62% irr i

iv a Qa ysAp™ A--opa s

Over the last 100 years, Morgan Foods has implemented many technologies to improve

product quality and its relationship with its customers, vendors, employees, and community

To realize goals focused on finances and customer satisfaction, Morgan Foods deemed a

qualified mySAP™ All-in-One partner solution to be the best long-term investment

Based in Austin, Indiana, Morgan Foods is a family-owned business that sells directly to

grocery stores and food distributors Manufacturing comprises 9 different processing

lines and involves more than 100 unique canned items Currently Morgan Foods has

approximately 500 employees and sells to 35 customer groups, including Wal-Mart and

Save-A-Lot

1–199 00–499500–999

77



max Va

77

Name

•Morgan Foods

Location

•United States

Industry

•Consumer products – food

Employees

•500

Web Site

• www.morganfoods.com

Solution and Services•Qualied mySAP™ All-in-One

partner solution

Implementation Time

•6 months


•Computer SciencesCorporation

• Achieved a 125% ROI

•Realized a 62% internal rate of return (IRR)

• Achieved 6-month time to solution

•Saved US$80,000 in product planning and scheduling

•Increased inventory accuracy from 45% to 9995%, yielding a savings of$500,000 per year

•Saved $230,000 in employee reallocation costs

•Captured $500,000 in product recall savings

•Reduced shipping charges by $150,000

•Improved cash flow by $90,000

Chemicals – Specialty78



78

ysAp™ erp pa nav f

gba makac a dvuxc faca B

In the new and fast-paced Indian economy business challenges come from all directions

at once Organizations are dealing with world-class competition while simultaneously

trying to fulfill the expectations of new global customers and harmonize operations with

new and existing suppliers Faced with nonintegrated business processes, a lack of real-

time manufacturing data, new chemical compliance regulations, and legacy systems that

were insufficiently scalable to accommodate the company’s growth, Navin Fluorine

International Limited of Mumbai, India, decided to implement the mySAP™ ERP application

A US$60-million enterprise, founded more than 40 years ago, Navin Fluorine supplies

fluorine-based products to the pharmaceutical, refrigeration and cooling, and metal

smelting industries

1–199 00–499500–999

79



max Va

79

Name

•Navin Fluorine International

LimitedLocation

•India

Industry

•Chemicals – specialty

Employees

•600

Web Site

• www.nl.in


•mySAP™ ERP application

Implementation Time

• months


•Mahindra Consulting Limited

•ROI within 2 years

•1% increase in gross revenues annually

•15% reduction in approximately US$15 million worth of inventory

•Reduction of maintenance, repair, and overhaul (MRO) inventory to 3% of netasset value

• Asset availability of 98%

•

05% reduction in key raw-material procurement costs

Utilities – Gas and Electric80



sAp u ta a ecc uy a evv ray ev

Changes in legislation designed to increase competition among power suppliers and reduce

electricity rates prompted the United Illuminating Company (UI), a regulated electric utility,

to divest its generation facilities, change its procedures for billing customers, improve

customer service, and reduce costs UI implemented the SAP for Utilities solution portfolio,

linked with systems such as a wireless network meter-reading system, to enable these

process changes UI is the largest subsidiary of New Haven, Connecticut–based UIL

Holdings Corporation and is engaged primarily in the purchase, transmission, distribution,

and sale of power to roughly 322,000 residential, industrial, and commercial customers in

the northeastern United States

1–199 00–499500–999

81



max VaName

•The United Illuminating

CompanyLocation

•United States

Industry

•Utilities – gas and electric

Employees

•890

Web Site

• www.uinet.com


•SAP for Utilities solutions

Implementation Time

•19 months


•SAP® Consulting

•Saved US$24 million per year in outsourcing costs associated with runninga legacy application

•Reduced implementation time of government-mandated requirements by morethan 30%

• Achieved 1-time revenue increase by implementing a new methodology forcalculating unbilled revenue

•Reduced the time required to send uncollectible accounts for 3rd-party collectionby 45 days

•Reduced meter inventory by 30%

•Eliminated 48 interfaces, resulting in significant cost savings

•Provided controls that supported achieving compliance with Sarbanes-Oxley Actby February 2005

•Enabled 24x7 operation, which allows quicker financial closing and givescustomers around-the-clock access to their accounts

•Implemented paperless processes for handling and documenting responses toall outage and trouble calls

Automotive – Fuel Systems82



YApp ra a 38% ia ra r

i ia ysAp™ erp Aca a sAp Av s

YAPP Automotive Parts Co Ltd of Yangzhou, China, recognized the need for a core IT

infrastructure that could support an organizational restructuring and help the company

institute industry best practices in manufacturing and business workflow It chose SAP®

software, including the mySAP™ ERP application for its integrated functions and the SAP

for Automotive solution portfolio, because it is the industry standard among Chinese auto

manufacturers Founded in 1988, YAPP is China’s largest government-owned supplier of

automotive fuel systems YAPP claims 50% of the domestic market share for automotive

gas tanks and is becoming a significant player in other Asian and non-Asian markets

1–199 00–499500–999

83



max VaName

•YAPP Automotive PartsCo. Ltd.

Location

•China

Industry

• Automotive – fuel systems

Employees

•700

Web Site

• www.yapp.com


•SAP for Automotive solutions•mySAP™ ERP application

Implementation Time

•9 months


•PMC Informatik AG•PreVision Technology

• Annual cost savings of CNY 126 million (€118,000)

•ROI of 38% over a 7-year period

•Payback period of 28 years

•Reduced month-end closing time from 3 days to 1 day

•Reduced raw-material inventory days for significant parts from 60 days to30 days

•

Increased effectiveness in facilitating process standardization, improvingefficiency, and making information readily available and reliable

84



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