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GlobalASAP Implementation Methodology

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Page 1: Global Roll Out Presentation

GlobalASAP Implementation Methodology

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Title of Presentation, Speaker Name / 2

Objectives

Present an overview of the GlobalASAP methodology

Review changes to the GlobalASAP Roadmap

Discuss key work streams of the multi-site implementation

Introduce Key Deliverables

Discuss use of GlobalASAP Roadmap in SAP Solution Manager

Page 3: Global Roll Out Presentation

GlobalASAP in detail

Tool time

GlobalASAP overview

GlobalASAP concept

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Goals of Corporate Template Project

Drive for quick, repeatable project implementations

Define common core business processes

Allow transfer of leading practices across all lines of business

Deliver flexible business solutions that utilize integrated applications, common technology and standardized data

Minimize investment in redundant systems development, interfaces, and support

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Delivering Successful Solutions

GlobalASAP Methodology

Description

http://service.sap.com/roadmaps

GlobalASAP delivers a process-oriented, clear, and concise methodology the GlobalASAP Roadmap to provide step by-step direction throughout your global or multi-site SAP implementation.

More info

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GlobalASAP Methodology at a glance

GlobalASAP Methodology

Covers implementation of the entire SAP Solution portfolio

Provides detailed steps for the template project and shell roadmap structure for the individual rollout projects

Pilot site brought live during the template project

Project and Program Management content aligned with industry standards (Project Management Institute)

Roadmap structured into logical work streams supporting all aspects of multi-site project

Structural changes enabling true deliverable based approach in implementations

Both Business Process Management and Technical Solution Management content included in the Roadmap

Improvement of roadmap attributes to enable users to find the right information fast

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GlobalASAP Roadmap Phases

Global Program

Preparation

Initiate and plan entire

program and template project

GlobalBusinessBlueprint

Document the business

requirements for entire enterprise

GlobalRealization

Implement business process

requirements and develop template for subsequent rollout

PilotFinal

Preparation

Finalize cutover preparation and bring

pilot site live

Global Template on-going Rollout,

Support and Maintenance

Fine tune the template before

conducting subsequent

rollouts

Page 8: Global Roll Out Presentation

GlobalASAP in detail

Tool time

GlobalASAP overview

GlobalASAP concept

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GlobalASAP Roadmap

ASAP Roadmap

Blueprint Realization Prep to Go Live Go Live &Support

Project Preparation

ASAP Roadmap

Blueprint Realization Prep to Go Live Go Live &Support

Project Preparation ASAP Roadmap

Blueprint RealizationPrep to Go Live Go Live &

Support

Project Preparation

Global (Global ASAP) Implementation• Charts the Overall Program• Defines the Enterprise wide Requirements• Creates the Global Template• Defines the Program Rollout Plans

Local Implementation Projects• Starts with the Enterprise-wide Requirements• Adds the local Requirements• Completes the configuration

Local Implementations

GlobalASAP traditional approach

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NEW GlobalASAP Concept

Template Project

Global Template

Pilot

Rollout #1

Rollout #2

Rollout #n

Pilot site operations

GlobalProgramPreparation

GlobalBusinessRequirements

GlobalRealization

Pilot FinalPreparation

Global Template On-going Rollout, Support and Maintenance

Ongoing Template Maintenance

Rollout Projects

Rollout #1 Operation

Rollout #2 Op.

Ongoing template maintenanceand rollouts

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GlobalASAP approximate staffing levels for projects and Customer Center of Excellence

Template Project

Global Template

Pilot

Rollout #1

Pilot site operations

Ongoing Template Maintenance

Rollout Project #1

Rollout #1 Operation

Template projectCustomer Center of Excellence

Rollout #1

Pilot site operations

Rollout #1 operations

Pilot site

Program Timeline

Staffing levels

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GlobalASAP flow from template to rollout projects

Program Management

Project Management

Organization Change Management

Solution Management

Lifecycle Data Management

Technical Solution Management

Security

User Roles

Training and Documentation

Solution Package

Rollout Package

Template consists of

Template project creates Rollout projectsleveragethe template

Rollout ProjectsRollout

ProjectsRollout ProjectsRollout

ProjectsRollout ProjectsRollout

Projects

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Key differences between traditional and new approaches

In new approach template is developed and fine tuned during the template project, at the same time the pilot site is brought live

In the new approach the template project team needs to consist of the template team

Fully aligned with process supported by SAP Solution Manager

Page 14: Global Roll Out Presentation

GlobalASAP in detail

Tool time

GlobalASAP overview

GlobalASAP concept

Page 15: Global Roll Out Presentation

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TemplateRoadmap

Work Streams

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Program Strategic Framework and Business Case

This deliverable group is included for sites that have not completed the business case for the program. It walks through the key steps needed to define a solid program business case prior to initiating the program.

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Program Management

Program Management stream covers the entire program.

Fully aligned with Project Management Institute standard for Program Management.

Covers Program Initiation, Planning, Monitoring and Control as well as Program Closing activities.

Program Performance and Benefits Management is key area of the program management stream.

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Project Management

Project Management activities for the template project.

Fully aligned with Project Management Institute standards (PMI PMBOK).

Covers Initiation, Planning, Monitoring and Control as well as Closing activities.

Provides consistent project management approach.

Open and extendable to accommodate specific project management process that is aligned with PMI standards.

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Implementation Program Standards

Specific recommendations for the program how to establish efficient standards for both the template project as well as all rollout projects.

Leverages SAP Solution Manager as key toolset for implementation, operations and continuous enhancements of the implemented solution.

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Business Process Management

Covers all aspects of business process requirements gathering, business process design and testing.

Fully aligned structure with SAP Solution Manager representation of business scenarios.

Flexible structure easing the creation of project specific WBS.

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Organization Change Management

This stream discusses the deliverables necessary to support a smooth organizational transition from the existing solution to the newly implemented SAP Solution.

This area has been completely updated for this release of GlobalASAP template roadmap.

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Training

This stream covers all deliverables, activities and tasks related to project team training and the end user documentation and training.

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Lifecycle Data Management

This stream covers the required analysis, preparation and actual transfer of data from legacy systems to the newly built SAP Solution.

To highlight the importance of this topic the required deliverables are presented in separate area of the roadmap instead of being incorporated in other sections of the roadmap.

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Integrated Solution Readiness Management

This stream represents the integrated solution that is created during the template project.

The Integrated Solution Management covers all aspects of assuring the integration of individual parts of the newly built solution.

Solution Design, Solution Integration Testing and other key integration topics are covered in this area.

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Global Security Management & User Roles and Authorizations

This stream covers all aspects of security management, user roles and overall enterprise security and risk management.

Detailed template with required steps are provided for all Enterprise Risk Management areas.

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Development Standards

This deliverable group discusses the specifics of how to establish the development standards and assure that the project team has sufficient development resources to accomplish the required development work.

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Performance and System Testing

Template project team needs to get ready to assess the quality of the solution by planning the performance and system tests in phase 3.

Later in phase 4 the project team conducts the system and performance tests to assure that the pilot site will provide sufficient performance throughput for the pilot organization.

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Customer Center of Excellence

Customer Center of Excellence (CoE) is key to success of the program, the CoE assumes the role of:

1. Owner of the template once the pilot site is live

2. Organization supporting the live solution in terms of operational support as well as continuous enhancements and maintenance

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Technical Infrastructure Management

This work stream covers all activities and tasks related to planning, sizing, setup and maintenance of the technical infrastructure.

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Support and stabilize pilot production

The purpose of this deliverable group is to establish the production support for the pilot site that includes the daily support desk operations, ongoing end user training plans and volume and system monitoring activities.

With this set of activities the team concludes the transition from the project support organization to the production support organization (CoE).

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Global Template – Rollout and Solution Package

The template project team develops the corporate template that consists of two key elements:

Rollout package – all project guidelines, standards, procedures, templates, etc.

Solution package – pre-defines set of scenarios, processes including pre-configuration, developments, data migration routines, etc.

The rollout team then takes the template and implements it according to guidelines provided in both solution and rollout package.

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Global Template – Maintenance and Support

The purpose of this work package is to provide global template maintenance and support for installed SAP sites while additional template enhancements, new versions of the global template and additional rollouts are in development phases.

This is activity that the Customer Center of Excellence performs as part of the on-going maintenance of the template.

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Key MILESTONES

Key milestones mark completion of major accomplishments during the project.

It is recommended to conduct formal review and acceptance of the deliverables that are to be completed by the time the milestone is reached.

SAP provides Q-gate concept and templates in the roadmap to facilitate the review and acceptance process.

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SAP Safeguarding

SAP Safeguarding is a portfolio of assessments, tools, and services that reduce technical risk and costs in implementation, upgrade, migration, and operations of your IT landscape.

SAP Safeguarding services can help you manage your core business processes and provide you with a risk management and service plan.

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RolloutRoadmap

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NEW GlobalASAP Local Rollout RoadmapFinalPreparation

Local Project Preparation

Local Business Blueprint

Realization

Project Mgt OCM + Training System PrepProcesses Data Cutover

Setup of Local ProjectOrganization

Adaption of Strategic Framework

Establish OCM Procedures + Responsibles

Infrastructure Requirementsand Design

Early Adoption of BestBusiness Practice Proceesses

Training andDocumentation Strategy

Data ManagementStandards Implementation

Data Cleansingand Data Preparation

Completion Check & Prepare for Next Phase

General Project Management

Global Blueprint Review &Fitgap Analysis

Local Business BlueprintDocumentation

Security Requirements

Infrastructure Planning

System Operation Stategy

Early Adoption of BestBusiness Practice Processes

Training Planning

Data Cleansingand Data Preparation

Completion Check & Prepare for Next Phase

OCM OrganizationalAlignment + Change Analysis

General Project Management

OCM

Training Preparation

Configuration &Development

Unit / Process / Integration / Business Acceptance Testing

Early Adoption of BestBusiness Practice Processes

Infrastructure Implementation

Data Preparation & Data Migration Simulation

Completion Check & Prepare for Next Phase

Cutover Planning & Preparation

Business TransitionPlanning for Cutover

General Project Management

OCM

End User Training

End User Practice in the System

Data Migration to Production

Infrastructure Finalization

Cutover Management

Business Simulation

Pre-Go-Live Operations

Completion Check & Prepare for Next Phase

Final Cutover andControlled Process GoLive

GoLive and Support

General Project Management

OCM

Project Closing

System Support

Business Support

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Roadmap Navigation

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Roadmap Adds Value to the Implementation

What to do, and when to

do it

Who participates

When used properly, a roadmap will provide guidance on the following:

Knowledge Area

Why and how you should do it

Accelerators,Samples, Templates

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GlobalASAP Roadmap Structure

Each deliverable comprises several activities. Activities contain the tasks that project team members need to carry out, in order to fulfill the project goals. At this level, you can find more accelerators containing information relevant for your implementation project.

Activity (Level 4)

Each roadmap phase is made up of several logical groups of deliverables that are produced during the phase.

Deliverable Group(prefix DG:)(Level 2)

Roadmap is divided into five phases.Phase (Level 1)

DescriptionStructure

Activity is made up of several tasks. The task describes the detailed steps project team members are required to perform.

Task (Level 5)

Phase

Deliverable Group

Deliverable

Output

In each phase the project team produces several deliverables. The deliverables represent the main objects within a project.

Deliverable(Level 3)

Each deliverable comprises several outputs. Outputs are documents or tangible items that are results of a process. The output supports the completion of a desired deliverable as a standalone component

Output (prefix O: )(Level 4)

Task

Activity

Ou

tpu

ts –

pre

fix

O :

Me

tho

ds

pre

fix

M :

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Roadmap Views — Display What You Need

Showing only relevant areas of the roadmap

Fast switching between the views

Cross-references between the views

Complete View

Methods View

Output View

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Roadmap Attributes – find what you need fast

Attributes classify roadmap nodes and accelerators to enable easy navigation and user specific views.

Following attributes are used Flavors

represent SAP Solutions (mySAP ERP, mySAP CRM, ….)

Subject Areas knowledge domains in the implementation project (Project

Management, Org. Change Management, Technical Implementation, …)

Project Roles filter activities, tasks or outputs by project role

User specific views can be created by applying filters

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Project Roles and Subject Areas

PhaseDeliverable Group 1

DeliverableO: Output α.1O: Output α.2M: Activity 1.1

Task 1.1.1

Task 1.1.2

M: Activity 1.2

Deliverable Group 2 Milestone A

Subject Area – deliverable is part

of a discipline, domain or subject area in the project

AttributeStructure

Project Roles- project role is

involved or performs the activity producing

an Output

Project Roles assigned to Outputs and Tasks (or Activity where tasks not available)

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Roadmap Flavor – Solution Relevant Nodes

PhaseDeliverable Group 1

DeliverableO: Output α.1O: Output α.2M: Activity 1.1

Task 1.1.1

Task 1.1.2

M: Activity 1.2Task

1.2.1

Deliverable Group 2 Milestone A

Flavor – assigned to all nodes

applicable for given solution (flavor)

AttributeStructure

Flavor assigned to each individual node with exception of Outputs and Methods node (gray nodes)

Page 44: Global Roll Out Presentation

GlobalASAP in detail

Tool time

GlobalASAP overview

GlobalASAP concept

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Best Practices built into the SAP toolset Management of the implementation project and SAP solution Aligned with industry standards and procedures (PMI PMBOK®, ITIL) Specific to implementation of SAP solutions

Delivering Successful Solutions Enabling Toolset

Aligns customer’s business requirements to SAP solutions

SAP Solution Composer

Offers AcceleratedSAP roadmap composed to fit specific project needs

SAP Roadmaps

Facilitates efficient solution design, documentation, configuration, testing and operations of SAP solutions

SAP Solution Manager

AcceleratedSAP Toolset

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SAP Solution Manager – the toolset supporting entire solution lifecycle

SolutionDirectory

mySAPCRM

OthermySAPERP

mySAPAPO

Projects

Solution

Implementation and DistributionSolution Monitoring

Service planand Execution

Service Desk

Upgrade

Change Management

Testing

E-LearningManagement

SAP Solution Manager

Global Templateand Rollout

Business processes

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Toolset enabling delivery of Successful Solutions

SAP Solution Manage Adoption Scenarios

Plan Build Run

Map business requirements and

perform initial scoping with SAP

Solution Maps from SAP Solution

Composer

Design, Configure, Document, Test and Go Live with SAP Solution

using SAP Solution Manager with ASAP Roadmaps – covers new implementation

and upgrade

Manage Solution Changes with Change Request

Management in SAP Solution Manager

Manage internal support using Support Desk in SAP Solution Manager

Run, Monitor and Operate SAP Solution with

SAP Solution Manager

2

3

4

Definecustomersolution based on

SAPprocesses

Roadmaps

Project Administration

Issue Tracking / Monitoring / Reporting

Roadmaps

Project Administration

Issue Tracking / Monitoring / Reporting

Synchronize Cust. settings

Configure processes

Training

Define project

Set up systemlandscape

Define project

Set up systemlandscape

SAP Solution Manager

ProjectPreparation

BusinessBlueprint Realization Go Live

& SupportFinal

preparation

Testing

HandoverTo

Operations

1

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Enterprise Requirements

Local Systems Requirements finalized in Local Implementation Projects

Local Unit 1 Local Unit 2 Local Unit 3

Global Roll-out – Use of SAP Solution ManagerProcess in Detail

T1V1 Define global template

1

Global Template become Reference System

2 Roll out global template

T1V1 T1V1 T1V1

3 Implement template

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Local Systems Requirements adapted in Local Implementation Projects

Local Unit 1

T2

T3

Local Unit 2

T3

Local Unit 3

T2

Global Roll-out – Use of SAP Solution ManagerProcess in Detail (II)

Enterprise Requirements

T2 T3

Global Template(s) become Reference System

6 Roll out new template version

T1V2 T1V2 T1V2

7 Implement new template version via comparison

and adjustment

4 Roll in templaterequirements

T1V2 5 Create new template version

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Global Templates – From Definition to Shipment

Template Project

TemplateZBANK

TemplateZBANK

TemplateZHUMRESTemplateZHUMRES

S2 MSS

S1 Accounting

S3 LSO

Create templates and scenarios

1

Template ZHUMRESTemplate ZHUMRES

Template ZBANKTemplate ZBANK

Assign scenarios to template

2 Collect templates into transport

4 Release templates for: current SAP Solution Manager system

another SAP Solution Manager system (transport)

3

S1 Accounting

S3 LSO

S2 MSS

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Using SAP Solution Manager in a Template Project

VisibilityControls template use Open for public use Closed for public use, template „under construction“

Global Rollout FunctionalityControls the use of global attributes

Project PreparationSetup template project framework

Create a template project Import SAP Best Practices pre-configuration to the system Create required of template definitions (in the project) – containers used for

rollout Select standard scenarios from the process library (BPR) as starting point for

defining template-specific business scenarios

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Using SAP Solution Manager in a Template Project

Business BlueprintDefine global requirements

Document business requirements in customer-specific process structure Assign scenarios to individual template containers Set global attributes to determine scope of process changes in local roll-out projects Describe global business and technical requirements

Global Attributes• Changes to scenarios, processes and process steps allowed?• If so, to what extent?

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Note!• Re-use of existing configuration possible• Translation or process structure can be triggered using SAP standard translation tools.

Using SAP Solution Manager in a Template Project

Global RealizationPrepare reference template with preconfiguration

Assign related configuration (IMG) activities, create and assign BC Sets Assign global customer-specific developments (programs, transactions etc.) Record sample / master data as CATTs Create standard test cases (manual test cases, CATTs, eCATTs )

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Using Solution Manager in a Roll-out Project

Project PreparationSetup roll-out project framework

Create a local roll-out project (type: implementation) Select one or multiple templates and related scenarios

Business BlueprintScope & enhance global template

Adapt harmonized and local processes to local-specific requirements Document local specific requirements of harmonized/local processes

Realization Configure global & local requirements

Apply template-specific customizing (related BC Sets) for global processes Perform final configuration via IMG activities based on local-specific

requirements Re-use master data samples recorded in global template Apply global customer developments (reports, ...) Re-use standard test cases to test standard processes and

use as template to create test cases for local-specific requirements

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Template vs. Implementation Project

Template Project

Template ZBANKTemplate ZBANKS1 Accounting

Template ZHUMRESTemplate ZHUMRESS1 LSO

S1 MSS

Implementation Project

Template ZBANK’Template ZBANK’S1’ Accounting

Template is copiedinto implementation project

Template content with pre-configuration is basisfor local configuration

Template original ZBANK and copy ZBANK’ are decoupled

Copy template

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Copy template

Implementation Project: Adding Processes

Template Project

Template ZBANKTemplate ZBANKS1 Accounting

Template ZHUMRESTemplate ZHUMRESS3 LSO

S2 MSS

Implementation Project

Template ZBANK’Template ZBANK’S1’ Accounting

P3’Budgeting

P1 TPM

P3 Budgeting

P2 Planning

Business Process Repository:Library of SAP reference processes

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Global Roll-out in Different Stages

Versioning concept to control/track changes in templates

Roll-out Stage 2: Mass roll-outRoll-out Stage 1: Pilots

Templ. ZBANK V1Templ. ZBANK V1S1Accounting

Pilot feedback

Enhancements

Templ. ZBANK V2Templ. ZBANK V2S1Accounting

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Global Roll-Outs – Benefits in Detail

Support of process standardization projects Methodology Efficient centralized definition and pre-configuration of global /

harmonized elements Setup of multiple templates in parallel

Eased implementation at local sites Re-use of customizing on local components Compliance check Documentation of standards

Reduced effort for standard adaptation Version management Comparison and adjustment of template versions

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How SAP delivers ASAP roadmaps

GlobalASAP Roadmap delivered via SAP Service Marketplace and SAP Solution Manager

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Resources

GlobalASAP Roadmaps on SAP Service Marketplace:General Information about ASAP and GlobalASAP Roadmaps: http://www.service.sap.com/roadmaps

Related SAP Education Classes http://www.sap.com/usa/education/SMI210 – ASAP Implementation Methodology Overview