Getting Started with AgVantage Tips to Get Started on the Right Path with AgVantage Software

Getting Started with AgVantage

Tips to Get Started on the Right Path with AgVantage Software

Beginner’s Basics

• AgVantage Dictionary

• Print File Management

• User Messages

• System Messages

• Support Call Processes

AgVantage Dictionary

• Batch – A group of entries – could be AP, AR, Inventory, GL, etc

• Edit – A report that is generated showing totals of all the entries into a batch

• Merge – To permanently post entries to the General Ledger


• Fine Line Code – a numeric code assigned to every item in your dataset to assist with grouping of similar items

• Spool file – the area where all reports go to print once they are generated – could release automatically, some need intervention


• PTF – Program Temporary Fix – how enhancements and fixes create code changes within the software

• Client Access – Software that is loaded on a PC to allow access to the software and your data

• Host on Demand – Similar to Client Access, with more remote setup capabilities


• iSeries – aka AS400, Power 6, etc…the server on which AgVantage Software runs

• A.S.P. – Application Service Provider – where your data is stored on our iSeries and is housed in our office

• Query – A reporting software which allows the user to create custom reports or research data for specific information


• C.D.D. – Customer Driven Development – process thru which our Users drive the development of our software

• Master Files – within each software package (AR, Inventory, AP, PR) etc, the file that contains setup questions which dictate how you would like the software to operate

Program Clues – “U” FilesUSYSTM AgVantage System Menu

System: BEAST61

Select one of the following:

1. General Ledger GLSM

2. Accounts Payable U2

3. Payroll U3

4. Accounts Receivable U4

5. Grain Accounting U5

6. Agronomy U6

7. Energy Management U7

8. Inventory U8

9. Patronage U9

10. Mailing Manager UA

11. Counter Invoicing

12. Investments UI

13. Interfaces

14. Feed UF

More...

Selection or command

===>

Program Clues – Menu Names

U2MENU Accounts Payable Main Menu System: BEAST61


1. Accounts Payable Daily Operations

2. Accounts Payable Setup

3. Accounts Payable Reports

4. Invoice History Inquiry

5. End of Month/End of Year

6. Check Reconciliation

24. AgVantage System Menu

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===>

Menu Clues

U2MEN5 Daily Operations Menu

System: BEAST61


A/P Daily Operations

1. Invoice Entry & Edit U2MEN5-1

2. Merge Invoices

3. Split Invoice For Multiple Payments

4. Change Due Dates On Invoices

5. Vendors to Pay Report

6. Print Checks & Merge

8. Create a Batch From A/P Crossover

9. Display Vendor Balance

Immediate & Hand Checks

10. Miscellaneous Checks Entry & Edit

11. Merge Miscellaneous Checks

More...


===>

Program Clues

U2TRMA A/P INVOICE ENTRY 5/18/10

(A,C,D) . . . AgVantage Software XYZ 20:21:24

Invoice Number . . .

Vendor Number . . . .

F3=Exit F4=Prompt F6=Create vendor F7=Vendor Maintenance F8=Invoice History

Print File Management

• Access to Spool File via different meansOn Command line, type GO ASSIST and take

option 1 to Work with Printer Output ORPress your Escape (ESC) key, and take option 1

to Work with Printer Output OROn a Command line, type WRKSPLF – this

command takes you right to the Spool File Output Screen

Print File Management Work with Printer Output

System: BEAST61

User . . . . . . TERRIS Name, *ALL, F4 for list

Type options below, then press Enter. To work with printers, press F22.

2=Change 3=Hold 4=Delete 5=Display 6=Release 7=Message

9=Work with printing status 10=Start printing 11=Restart printing

Printer/

Opt Output Date Time Pages Copies Form Type

PRT01

U8PIR0 03/10/11 11:38:44 1 1 *STD

U8PIR1 03/10/11 11:38:47 1 1 *STD

U1GLR0 03/10/11 11:38:52 1 1 *STD

U1GLR0 03/10/11 11:46:51 1 1 *STD

U1GLR0 03/10/11 11:50:30 1 1 *STD

U8IRG0 03/10/11 11:50:31 1 1 *STD

U8PIR1 03/10/11 11:55:36 1 1 *STD

U8PIR2 03/10/11 11:55:36 1 1 *STD

U1GLR0 03/10/11 11:55:41 1 1 *STD

More...

F1=Help F3=Exit F5=Refresh F11=Display statuses F12=Cancel

F14=Select other printer output F20=Include system output F24=More keys

User Messages

• Access User Messages via different meansOn a command line, type GO ASSIST and take

option 3 Work with Messages ORPress your Escape (ESC) key, and take option 3

Work with Message OROn a command line, type WRKMSG which

will take you right to your message screen

User Messages

• Two types of MessagesMessages Needing a Reply – Program or

Procedure will need a reply in order to continue processing

Messages Not Needing a Reply – Informational only – and when Messages Needing a Reply are answered, they automatically move to the Messages Not Needing a Reply section

User Messages Work with Messages

System: BEAST61

Messages for: TERRIS

Type options below, then press Enter.

4=Remove 5=Display details and reply

Opt Message

Messages needing a reply

(No messages available)

Messages not needing a reply

Job 173404/TERRIS/QDFTJOBD completed normally on 05/17/11 at 10:18:37.

Job 163140/TERRIS/QDFTJOBD ended abnormally.


Waiting for reply to message on message queue QSYSOPR.

Waiting for reply to message on message queue QSYSOPR.




More...

F1=Help F3=Exit F5=Refresh F6=Display system operator messages

F16=Remove messages not needing a reply F17=Top F24=More keys

System Messages

Generally a more urgent nature, such as files too small, program or procedure errors, system status messages

These types of messages should be answered carefully, and with solid knowledge of the preferred answer to prevent data issues

System Messages

To access System Messages, follow the instructions of accessing your User Messages, and when you get to that screen, press the F6 key to view SYSOPR (System Operator) messages

Put a 5 on the message to display further details and get reply options

System Messages Work with Messages

System: BEAST61

Messages for: System Operator

Type options below, then press Enter.

4=Remove 5=Display details and reply

Opt Message

Messages needing a reply

5 Attempt to write a duplicate record to file APSCHEK (C G D F).

Messages not needing a reply

Service Agent is analyzing your system product activity log entries.

Collection Services is not running. PM Agent requires the Collection

Services to be running.

EASYCOM for PHP for IBM i: Unregistered copy. Free registration at

http://www.easycom-aura.com.

From . . : TERRIS 05/18/11 17:04:38

EASYCOM for PHP for IBM i: Unregistered copy. Free registration at

http://www.easycom-aura.com.

More...

F1=Help F3=Exit F5=Refresh F6=Display your messages

F16=Remove messages not needing a reply F17=Top F24=More keys

System Messages Additional Message Information

Message ID . . . . . . : RNQ1021 Severity . . . . . . . : 99

Message type . . . . . : Inquiry

Date sent . . . . . . : 05/18/11 Time sent . . . . . . : 10:45:17

Message . . . . : Attempt to write a duplicate record to file APSCHEK (C G D

F).

Cause . . . . . : RPG procedure U9CHR0 in program PAT.V7MS/U9CHR0 at

statement 92 detected an output record with a duplicate key field (for a

database file) or relative-record number (for a subfile). The actual file is

COYDATA/APSCHEK(APSCHEK).

Recovery . . . : Contact the person responsible for program maintenance to

determine the cause of the problem.

Possible choices for replying to message . . . . . . . . . . . . . . . :

D -- Obtain RPG formatted dump.

S -- Obtain system dump.

More...

Type reply below, then press Enter.

Reply . . . .

F3=Exit F6=Print F9=Display message details F12=Cancel

F21=Select assistance level

Support Call Processes

Call into our 24/7/365 Support Center by calling 877-282-6353

During regular business hours, the call will be answered by our dispatcher who will direct your call to the proper staff for response in the order in which the call was received

Support Call Process

Be prepared to pass along as much information on what assistance you need; if you have an error message or have a question on a procedure or setup question or if your data isn’t what you expected it to be

You will be given a call number with the proper priority based on your need, keep that number for future reference

Support Call Process

If you have an error, the more information you can pass along, helps the support representative assist you quicker, follow the instructions to extract additional message information, do print screens of the screens and fax to our office at 507-288-7525 and note a call number (if you have one) on the fax to help the dispatcher attach the fax to your call

Extracting Additional Error Info Display Program Messages

Job 176502/TERRIS/QPADEV0008 started on 05/18/11 at 20:51:05 in subsystem

Message queue TERRIS is allocated to another job.

Unable to allocate a record in file U4CSTMR (R C G D F).

Move your cursor up into the text of the error (the last line showing here) and press your F1 key

Type reply, press Enter.

Reply . . .

F3=Exit F12=Cancel

Extracting Additional Error Info Additional Message Information

Message ID . . . . . . : RNQ1218 Severity . . . . . . . : 99

Message type . . . . . : Inquiry

Date sent . . . . . . : 05/18/11 Time sent . . . . . . : 20:52:22

Message . . . . : Unable to allocate a record in file U4CSTMR (R C G D F).

Cause . . . . . : RPG procedure U4CSM0 in program USYSTEMV7/U4CSM0 at

statement 2403 is unable to allocate a record in file U4CSTMR. The record

may be allocated to another process with the file under commitment control.

The actual file is COYDATA/U4CSTMR(U4CSTMR).

Recovery . . . : Check the job log for more information on the cause of the

error and contact the person responsible for program maintenance.

Possible choices for replying to message . . . . . . . . . . . . . . . :

R -- Retry the input operation.

D -- Obtain RPG formatted dump. PRESS F10 KEY FOR MORE

S -- Obtain system dump. MESSAGE DETAIL G -- Continue processing at *GETIN.

More...

Press Enter to continue.

F3=Exit F6=Print F9=Display message details

F10=Display messages in job log F12=Cancel F21=Select assistance level

Extracting Additional Error Info Display All Messages

System: BEAST61

Job . . : QPADEV0008 User . . : TERRIS Number . . . : 176502

3>> /* */

Record 25621 in use by job 176467/TERRIS/QPADEV0007.

? C

Record 25621 in use by job 176467/TERRIS/QPADEV0007.

? C

Unable to allocate a record in file U4CSTMR.

Function check. RNX1218 unmonitored by U4CSM0 at statement 0000002403,

instruction X'0000'.



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Press Enter to continue.

F3=Exit F5=Refresh F12=Cancel F17=Top F18=Bottom

Extracting Additional Error Info

Helps US Help YOU faster Be sure to contact Support if you aren’t sure

how to answer a specific messageDo Print Screens of the Messages and make

notes of the correct answers and keep yourself a ‘book of answers’

THANKS FOR ATTENDING

Hoping this helps you get started on the RIGHT FOOT with AgVantage

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Getting Started with AgVantage Tips to Get Started on the Right Path with AgVantage Software