Gaurav Singh Cap Gemini

8/6/2019 Gaurav Singh Cap Gemini

1/5

GAURAV SINGHMobile: +91-9654592310 ~ E-mail: [email protected]

Aspiring for leading Test Management and QC/ Assurance - Test CoE Engagements

Location Preference: NCR / Europe / US / UK

6.5 years of demonstrated career in Test Management and Quality

Assurance.

Hands on experience in charting out strategies and contributing towards

enhancing business growth and achieving profitability norms.

Insightful experience in test management activities including project scoping,

estimation, planning, risk management, finalisation of technical / functionalspecifications, resource administration and quality management.

A keen planner, strategist and implementer with demonstrated success in end-to-end management of various resources to meet specifications.

Skilled in managing teams to work in sync with the corporate set parameters &motivating them for achieving business and individual goals.

4+ years of International experience of working with clients in UK and France.

Proficient at maintaining cordial relationship with customers, ensuring quality

and service norms to achieve customer satisfaction and business retention.

Thorough understanding of the leading edge technologies to develop domain

expertise and create new business opportunities.

Skills in interfacing with clients, suggesting viable product & solutions,

cultivating relations with them for securing repeat business and ensuring qualitydelivery of products to the clients.

Strong problem solving & technical skills coupled with confident decision makingfor enabling effective solutions leading to customer satisfaction and low

operational costs.

Well versed with the concepts ofFunctional, Migration Testing, API Testing

and UAT.

Sopra Group, Noida Since May2006

Last Position Held: Technical Lead (Testing)

Applied Research International, Delhi From Jan2005 May 2006Last Position Held: Test Engineer

SKILL SET

Managerial

Preparing Test Strategy, business presentations to clients, resource planning, technical direction, effort

estimation, tracking, risk management, status reporting and mentoring.

Effectuating pre-planned sales strategies for accomplishment of performance milestones & successful UAT.

Understanding and coordinating clients needs / enhancements, customization of product accordingly andconsult with technical team to provide solutions as per the delivery schedules.

Giving presentations and demonstrations to the prospective client.

Functional

Mapping requirements & providing them best solutions involving evaluation & definition of scope of project andfinalisation of project requirements.

Implementing quality assurance processes; including process improvements, managed services and knowledgemanagement.

Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely

completion and delivery of the project to the client; extending production support of multiple applications. Handling resource allocations and setting up communication channels across various horizons of organisation.

Strategic Planning

Delivery Management

Test Management

Requirement Gathering

Migration Testing

API Testing

User AcceptanceTesting

Client Presentation andNegotiations

Team Mentoring


2/5

Technical

Computer System Pentium Based Machines on Windows 95/98/NT/2000/XP operating systems & Linux.

Programming Languages C++, HTML

RDBMS Oracle9i, 10g, SQL Server 2000 / 2005, MS-Access 97/2000

Defect Tracking Quality Centre 9.2, Clear Quest and Bugzilla 2.0

Configuration Management Microsoft VSS 6, Tortoise SVN, and WinCVS

Special Software MS Excel, MS Word, MS PowerPoint, Edit Plus, MS Project, XML Editor, Netcool, Soap

UI, VNC, Araxis Merge, Cygwin

NOTABLE CREDITS

Holds the distinction of winning testing strategic partner for Alcatel Europe.

Played a pivotal role in managing large engagements growing team at offshore by 367% in 3 months.

Certifications:

ISEB/ISTQB (Foundation Level) certified.

Training Conducted:

Test Director and Defect Tracker, QA.

Requirements and traceability.

Soap UI.

Netcool.

Trainings Undergone:

Test Strategy Sopra Group, 2011.

IBM Tivoli Netcool Suite IBM, 2010.

Configuration Management Sopra Group, 2010.

Leadership Skills Vinod Gupta, School of Management, IIT Kharagpur, 2010.

ISEB/ISTQB Quexst Solutions, 2007.

Time Management, Behavioural Management - Landmark Forums, 2007.

MCA from SRMSCET, UP Technical University, Lucknow in 2004. Secured 66.2%.

Date of Birth : 24th August, 1981

Present Address : E-181, Jalvayu Vihar, Greater Noida - 201310

Languages Known : English & Hindi

Passport : F5489822


3/5

Annexure - I

Technical Lead (Testing) for Alcatel Managed Testing Services: Since Sep10

Client Alcatel Lucents Highways Agency (UK), through Sopra Group, UK, Noida

Synopsis Highways Agency project is an integration of enterprise network/system managementincluding network elements, services and provisioning capabilities. The cluster of projectrequires OSS testing services for System Integration & User Acceptance Testing from the

QC team.

Role:

Test management of a major project with offshore revenues in excess of 9 Lakh per

year.

Account level planning activities including the resource planning, forecasting and revenue

tracking.

Present the metrics at the steering committee of Sr. Management Alcatel as well as the

internal stake holders, metrics included; DRE, Test efficiency etc.

Coordinating various project related activities involving Project Planning, execution, client

interactions and management.

Technical mentoring to the team on technical aspects of testing, deployment and

environmental issues by looking at probe logs and object servers logs etc on Linux

server.

Responding to WPs for the projects

Formulating the System Integration test strategy for OSS subsystems.

Managing a Test CoE of 22 professionals

Conducting UAT in staging environments.

Conduct the audits and ensure that adherence to Quality processes are met.

Technical Lead (Testing) for Orange Business Managed Testing Services: From Dec08 Aug10

Client Orange Business Services, through Sopra Group, France, Noida

Role:

Setting up the Testing Center of Excellence for OBS, QC managed services, operational

model, connectivity, metrics and planning in an offshore model.

Ensuring the delivery across India and France.

Overseeing the knowledge acquisition for 136 applications in 4 months.

Formulating the globalization test strategy for Migration testing.

Facilitating the reduction in test cycle time.

Managing a Test CoE of 8 professionals in Global Network Delivery Model.

Offshore Co-ordinator/Senior Test Engineer for B2B API (easyJet), Luton, London: Jul07 Dec08

Client easyJet through Sopra Group, Edinburgh (UK), Noida

Synopsis B2B API is a service to third parties called Global Distribution System (GDS) partners like

Amadeus, Galileo, Travelfusion, Comtec, Multicom and PRaviations etc. Third parties use APIservices to book flight to customers on easyJets behalf and thereby providing business to

business services. This project defines how the GDS Users will be able to book flights byaligning to business policies of easyJet.

Role

Formulating test plans and test scripts to be run through the SoapUI.

Interfacing with offshore associates to handle scripting done and testing scripts offsite.

Integrating WSDL, XSL and XSD scripts into SoapUI.


4/5

Liaising with onshore team of 3 members.

Functional Design review, test planning and estimations.

Reviewing of test documents and scripts.

Defining the scope and type of testing to be performed.

Setup of Test Environment required for testing.

Client interaction through emails, chats and telecoms.

Preparing Daily and Weekly Status Reports.

Configuration Manager for the project.

Senior Test Engineer for the eCAF (Capita), London, UK: Feb07 Jul07

Client Capita through Sopra Group, UK, Noida

Synopsis eCAF, The Common Assessment Framework (CAF) is an authority-wide, web-based solution

which enables practitioners across the authority to start and manage common assessments.The solution conforms to the DfES specifications (the National Standards) so that the

transfer of eCAF in and out of the authority to other systems can be easily achieved.

Role

Preparing Functional, Integration and System Test Cases.

Reviewing of test documents.

Defining the scope and type of testing to be performed.

Setup of Test Environment required for testing.

Performing GUI, Smoke, BVT, Functional, Integration and Regression Testing.

Defect tracking of bugs using Bug Tracking Tool Bugzilla.

Ensuring delivery of quality work within the promised time.

Client interaction through emails, chats and telecoms.

Drafting test cases out of the use cases and their execution.

Preparing Daily and Weekly Status Reports.

Test Engineer for Fraud Detection (Entrust): May06 Feb07

Client Entrust through Sopra Group, Texas, USA, Noida

Synopsis This product is a comprehensive fraud detection Solution that consolidates and integrates

data from many different sources other System like Intercepted Message Traffic andSynthetic Transactions. Product does proactive management and optimization of IT

operations. It gives provides a visual interface for integrated monitoring of infrastructure,application and business.

Role

SRS Reviews and Estimations.

Preparing Functional/ GUI/ Integration and System Test Cases.

Performing Functional, Integration, System and Regression Testing.

Defect management using Bugzilla (Internal) & Clear Quest (External).

Developing and testing real time scenarios.

Maintaining real time test environment.

Closely working with developers as per agile processes.

Doing impact analysis of the changes to find the affected critical areas.

Ensuring timely delivery of product with in the delivery time.

Preparing Weekly Status Reports.

Metrics Calculation.

Ramp up, Trainings & KT to New Joiners.

Participating in project status meeting with the client.

Preparing Daily and Weekly schedule sheet for team.

Test Engineer for Document Management System: Jan05 May06

Client(s) Anglo Eastern Ship Management through Applied Research International, Hongkong, Delhi


5/5

Eastern Ship Management through Applied Research International, Hongkong, Delhi

Tanker Pacific Management through Applied Research International, Singapore, Delhi

Shipping Corporation of India through Applied Research International, Mumbai, Delhi

Synopsis Document Management System is a suite for managing documents and related workflows. It

serves to maintain information in one centralized database. Its powerful features track andsynchronize documents, manuals or other literature, capture and analyze fleet-wide data,

generate insightful reports, automate workflows and reporting, and offer a host ofdepartment specific functionality. Besides ensuring that officers have immediate access to

the latest information, it can even send alerts and follow up on incomplete procedures.

Role

Test Plan and test case creation.

Performing Functional, GUI, Integration, System and Regression Testing.


Defect reporting and tracking of bugs using bug tracking tool Bugzilla.

Application Deployment on Servers.

Setting up Test Environment & Test Bed.

Maintaining Defect History.

Software Configuration Management using Visual Source Safe (VSS).

Ramp up, Trainings & KT to New Joiners on modules.

Test Engineer for Ship Shore Reports Management System: Jan05 May06

Client(s) Anglo Eastern Ship Management through Applied Research International, Hongkong, Delhi

Eastern Ship Management through Applied Research International, Hongkong, DelhiTanker Pacific Management through Applied Research International, Singapore, Delhi

Shipping Corporation of India through Applied Research International, Mumbai, Delhi

Synopsis Ship Shore Reports Management is just an add on to Document Management System. This

software is a specialized application designed for monitoring of quality and safety records.Using this application, regular accident & incident reporting becomes quick and easy. Data is

consolidated at the Head office and can be analyzed by generating a large number of fleet-vide specific and multi-query reports. All regulatory requirements of reporting and analyzing

accidents and damages to environment or property can be met using this application.

Role

Test Plan and test case creation.

Performing Functional, GUI, Integration, System and Regression Testing.


Defect reporting and tracking of bugs using bug tracking tool Bugzilla.

Application Deployment on Servers.

Setting up Test Environment & Test Bed.

Maintaining Defect History.

Software Configuration Management using Visual Source Safe (VSS).

Ramp up, Trainings & KT to New Joiners on modules.

Documents

Gaurav Singh Cap Gemini