FY 2007

Street Management - AQIP

Street ManagementAchieving Results by

Performing More Effective Street Management

Address Quality Improvement Process

AQIP

FY 2007

Street Management - AQIP

AQIPGoal/Objective: Review information based on key indicators identified by

AQRT. Understand key DSMART and eUARS reports to help

identify, analyze, and resolve impact records Provide the ability to analyze, AMS errors that impact

DPS performance Correctly flag addresses as active or inactive deliveries

(delivery stats) Explain how to properly maintain carrier route

information to accurately represent the addresses on the route assignment

FY 2007

Street Management - AQIP

AQIP

Benefits: Enhance the quality and knowledge of AMS data. Improve address quality for high impact routes. Improve operational performance. Target specific problem routes. Standardized practices to methodically resolve record

discrepancies. Improve DPS performance with DSMART. Improve workload management with eUARS

FY 2007

Street Management - AQIP

AQIP

Address Information is the key component…

and must consist of standardized quality addresses before either the USPS or the mailing industry can realize automation success.

FY 2007

Street Management - AQIP

Standardized Addressing

A standardized address is one that is fully spelled out, abbreviated by using the Postal Service™ standard abbreviations or as shown in the current Postal Service ZIP + 4® file.

Recipient LineDelivery Address

Last Line

ABC MOVERS1500 E MAIN AVE STE 201SPRINGFIELD VA 22162-1010

FY 2007

Street Management - AQIP

Alternative Addressing

Delivery Force Knowledge™ is:“…the knowledge of postal employees that deliver the mail for customers every day.”

This looks like a standardized quality address…

GREG LLOYD1101 TROLLEY SQUARE XING EATLANTA GA 30306-3745

GREG LLOYD609 VIRGINIA AVE NE APT 1101ATLANTA GA 30306-3745

but it’s not, it’s delivered via Delivery Force Knowledge™it should actually be:

FY 2007

Street Management - AQIP

When we become aware that the carriers are honoring variations of the official address by delivering the mail to the intended recipient via Delivery Force Knowledge™.

It is our responsibility to structure the data in a way that will allow the variations in the address to be sorted through automation and delivered efficiently.

Alternative Addressing

FY 2007

Street Management - AQIP

What is an AQIP? Essentially an AQIP is the AMS street review process…

So what has changed? The integration of select reports from DSMART, eUARS,

& the AMS Operational Reports increases the scope of the street review.

AQIP with AQRT provides an analysis of many elements and ranks them to help focus attention on the appropriate routes.

FY 2007

Street Management - AQIP

Weighted DSMART DSMART DSMART DSMART DSMART DSMART DSMART

Total PMDP Added Default Business Street To No Volume eUARS

Missing DPs Highrise Names Highrise Insight20109 C005 10/25/2006 69% 1,332 92 0 320109 C010 10/26/2006 74% 520 1220109 C032 71% 396 27 120109 C045 75% 202 4 0 620109 C048 83% 175 720109 R051 130 020109 C055 76% 124 0 420109 C027 84% 100 420109 C040 77% 100 420109 C028 69% 99 0 320109 C044 74% 86 0 220109 C023 73% 65 1 1 0 120109 C051 83% 61 120109 C034 82% 50 220109 C052 78% 50 220109 C017 76% 49 120109 C038 79% 25 1 120109 R060 25 020109 C012 74% 020109 C013 76% 020109 C015 80% 020109 C018 76% 020109 R050 12/20/2006 020109 C030 76% 020109 C020 77% 020109 C016 76% 020109 C014 79% 0

DSMART Added Missing DP's Since Review

ZIP CRID Last Review Date DPS %

AQIP/AQRT Review

FY 2007

Street Management - AQIP

eUARS eUARS eUARS eUARS eUARS eUARS Pre eUARS DPS Plus4 Highrise Missing 12 Month SEALOG Percent of

Unresolved > 7 Street Name Correct ADNE SECD POST SUFF ZIP5 Conflict Discrepancy Not Coded Defaults for SEALOG Date of Last Business

Correction as Shown Corr Corr Corr Highrise Submissions Submission20109 C005 1 3 52 4 7/27/2007 26%20109 C010 4 1 9 3 7/27/2007 1%20109 C032 1 1 7 7/24/2007 38%20109 C045 8 7/24/2007 39%20109 C048 13 7/24/2007 0%20109 R051 5 9 4/4/2007 36%20109 C055 2 7 8/3/2007 14%20109 C027 3 7/31/2007 3%20109 C040 2 7/27/2007 4%20109 C028 1 1 9 7/24/2007 48%20109 C044 2 1 4 7/31/2007 0%20109 C023 1 5 7/24/2007 19%20109 C051 3 2 8/3/2007 0%20109 C034 0%20109 C052 5 8/3/2007 0%20109 C017 2 3 7/31/2007 0%20109 C038 5 7/31/2007 1%20109 R060 1 5 2/16/2007 48%20109 C012 6 8/3/2007 0%20109 C013 7 7/24/2007 0%20109 C015 10 7/24/2007 9%20109 C018 5 7/11/2007 1%20109 R050 7 2/16/2007 5%20109 C030 4 7/24/2007 0%20109 C020 3 7/24/2007 6%20109 C016 7 7/24/2007 0%20109 C014 4 7/24/2007 1%

ZIP CRID

AQIP/AQRT Review

FY 2007

Street Management - AQIP

AQIP/Street Management Prep

AQIP Review PrepDelivery Point Reports that should be used are reports within AQRT

Potential Missing Delivery Point No/Low Volume eUARS Unresolved eUARS Insight (High-rise Analysis)

A review and notations should be made in the office prior to doing Street Management…this is CRUCIAL to the success of the AQIP portion of Street Management.

Remember to ask:“If you had a mail piece for this address, what would you do with it?”

FY 2007

Street Management - AQIP

DSMART - Potential Missing Delivery Points

FY 2007

Street Management - AQIP

DSMART - No/Low Volume Records

FY 2007

Street Management - AQIP

eUARS RecordseUARS Unresolved

eUARS Insight

FY 2007

Street Management - AQIP

New 3999-X Consolidated with AMS Review Data

FY 2007

Street Management - AQIP

Achieving Results By Performing More Effective

Street ManagementAQIP

Questions???