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Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London School of Economics & Political Science [email protected] January 2012

Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

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Page 1: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Funding & Performance of UK Countries Healthcare Systems Before & After Devolution

Gwyn BevanProfessor of Policy Analysis

Department of ManagementLondon School of Economics & Political

[email protected]

January 2012

Page 2: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

2

Models of governance in principle

Altruism Low cost & popular Variation & perverse

incentives reward failure

Hierarchy & (central) targets (H&T) Powerful in short run Gaming: dysfunctional

in long run?

Choice & competition (C&C) Responsive & high

performance? Problems in design &

implementation entry & exit

Reputation Powerful Gaming

Individual Organisational

Page 3: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Models of governance since 1991: England

1991-97 1997-2000

2000-05 2005-10 2013?

England Altruism H&T C&C Reputation

& Wales

Wales Altruism C&C

Page 4: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

C&C: Internal market (1989-97) Design*

Purchaser / Provider Provider competition

‘money follows the patient’ Selective contracting (no patient

choice) health authorities GP fundholders

*Working for Patients

Page 5: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

C&C: Internal market (1989-97) Impact?

Le Grand (1999)* Little evidence of change Incentives too weak & constraints

too strong

Tuohy (1999)** NHS logic

Ministerial accountability Collegial decision making Poor information on prices & quality

* Le Grand (1999) Competition, cooperation, or control? Health Affairs** Tuohy (1999) Accidental Logics. Oxford University Press

Page 6: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

C&C Altruism (1997) New Labour manifesto

We will save NHS End Tory internal market

& waiting for cancer surgery

NHS manifesto pledge: 100,000 waiting list

the New NHS 3rd way (Altruism)

Page 7: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

17 January 2000: Lord Winston’s verdict gave categorical promises

would abolish internal market ... not done that

want NHS steadily deteriorate rationed & inferior for heart disease & cancer?

NHS “much the worst in Europe”

medical expert & Labour peer

Source: The New Statesman, interview, 17 January 2000

Page 8: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

20 January 2000: Most expensive breakfast in British history

2.5

5

7.5

10

1948 1958 1968 1978 1988 1998 2008

4%

2%

We’ve decided to NHS spend to European average (% GDP)

NHS spend (% GDP)

2.5

5

7.5

10

1948 1958 1968 1978 1988 1998 2008

Page 9: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Altruism H&T & Reputation Star ratings (2000-05)

9 Key targets

‘balanced scorecard’ patient surveys clinical outcomes capability & capacity

ZeroClinicalGovernance

Clinical Governance

Page 10: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Star rating: ‘naming & shaming’ of zero stars

‘devastating …hit right down to the workforce – whereas bad reports usually hit senior management upwards …nurses demanding changing rooms .. because being accosted in streets’

Source: Mannion et al (2005)

2001:the dirty dozen

Page 11: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

England: Altruism (3rd way)

0

100

200

300

400

1997 1998 1999 2000 2001 2002 2003 2004 2005

>6 months >9 months (2004) >12 months (2003)

Numbers waiting elective admissions (England) (‘000s)

Page 12: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

England: Altruism (3rd way) Reputation (star rating)

Numbers waiting elective admissions (England) (‘000s)

Star ratings published

Page 13: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Source: Bevan (2009)

Star ratings published

No/‘000 waiting > 6 months elective hospital admission

England: Altruism ReputationWales: Altruism

Page 14: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

England: Altruism ReputationWales: Altruism

Source: Bevan (2009)

Star ratings published

No/‘000 waiting > 3 months GP 1st outpatient appointment

Page 15: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Natural experiment: Altruism & H&T & Reputation

Source: Connolly et al (2010)

% waiting list > 13 weeks for hospital admission (March 2008)

Page 16: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Natural experiment: Altruism & H&T & Reputation

Star ratings published

Target

Source: Bevan & Hamblin (2009)

% Ambulance response times to life-threatening emergencies < 8 minutes

Page 17: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Barber (2007) Instruction to Deliver Awful adequate

Command & control public not satisfied have to keep flogging the system

Adequate good / great quasi market & consumer choice

innovation from self-sustaining systems

Page 18: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

C& C: Patient choice (2006 - 10): Design*

Provider competition ‘money follows the patient’ (PbR) standard tariff: quality competition

Selective contracting Primary Care Trusts (World Class

Commissioning)

Patient choice Provider diversity

Foundation Trusts & Independent Sector Treatment Centres

*Delivering the NHS Plan

Page 19: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

C& C:Patient choice (2006-10) Impact?

Failure to create functioning market* political interference weak purchasers barriers to exit &

entry changing policies reorganisations

No

* Brereton & Vasoodaven (2010) http://www.civitas.org.uk/nhs/download/Civitas_LiteratureReview_NHS_market_Feb10.pdf

Page 20: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Publications Connolly S, Bevan G, Mays N. Funding and Performance of

Healthcare Systems in the Four Countries of the UK before and after Devolution. London: the Nuffield Trust, 2011 (revised).

Bevan, G. Approaches and impacts of different systems of assessing hospital performance. Journal of Comparative Policy Analysis, 2010, 12(1 & 2): 33 - 56.

Bevan, G. Have targets done more harm than good in the English NHS? No. BMJ 2009; 338: a3129

Bevan G, Hamblin R. Hitting and missing targets by ambulance services for emergency calls: impacts of different systems of performance measurement within the UK. Journal of the Royal Statistical Society (A), 2009, 172(1):1-30.

Page 21: Funding & Performance of UK Countries Healthcare Systems Before & After Devolution Gwyn Bevan Professor of Policy Analysis Department of Management London

Publications Bevan G. Is choice working for patients in the English

NHS? BMJ 2008; 337: a935. Bevan G. Setting Targets for Health Care Performance:

lessons from a case study of the English NHS. National Institute Economic Review 2006, 197: 67-79.

Bevan G, Hood C. What’s Measured is What Matters: Targets and Gaming in the English Public Health Care System. Public Administration 2006, 84(3): 517-38.

Bevan G, Hood C. Have targets improved performance in the English NHS? British Medical Journal 2006, 332: 419-422.