Fulfilling the Promise of Fulfilling the Promise of E-Commerce through E-Commerce through Trade FacilitationTrade Facilitation

UNECE International Forum on UNECE International Forum on Trade FacilitationTrade Facilitation

Richard Herve SicardRichard Herve Sicard MicrosoftMicrosoft, Head of EMEA Trade, Head of EMEA Trade

30 May 200230 May 2002

A new way of doing businessA new way of doing business Doha agenda: Create and maintain an environment Doha agenda: Create and maintain an environment

favourablefavourable to e-commerce to e-commerce

Legal framework: UN leadership on –Legal framework: UN leadership on –

E-Commerce LawE-Commerce Law

E-Signature LawE-Signature Law

E-Contracts ConventionE-Contracts Convention

Challenges in deliveryChallenges in delivery

Cross Border Supply ChainsCross Border Supply Chains

SME Global Market AccessSME Global Market Access

Consumer confidenceConsumer confidence

Overcoming obstacles - IT as Overcoming obstacles - IT as enabler to trade facilitation enabler to trade facilitation

Direct enabling - Customs:Direct enabling - Customs:

Vision and process overhaulVision and process overhaul

Focus on the core missionFocus on the core mission

Digital deliveriesDigital deliveries

Indirect enabling - Economies:Indirect enabling - Economies:

Global market access Global market access

Enhancing local economies – digital services Enhancing local economies – digital services

Customs in the Internet ageCustoms in the Internet ageMuch more than mere automationMuch more than mere automation

Case study: YugoslaviaCase study: Yugoslavia A fresh vision: Single Electronic WindowA fresh vision: Single Electronic Window Goal: Unify processes and link agenciesGoal: Unify processes and link agencies Result: Open and Standards based Result: Open and Standards based

Integration “C2C”/“G2G”/“B2B”Integration “C2C”/“G2G”/“B2B”

XML technology is the key to real improvementXML technology is the key to real improvement

Customs in the Internet ageCustoms in the Internet ageMuch more than mere automationMuch more than mere automation

Case study: Czech RepublicCase study: Czech Republic A fresh vision: One Window to Customs and A fresh vision: One Window to Customs and

11stst Non-EU NTCS Pilot Non-EU NTCS Pilot Goal: Common End-to-End proceduresGoal: Common End-to-End procedures Result: Interoperability with EU Countries Result: Interoperability with EU Countries (C2C (C2C

and G2G)and G2G)

XML technology is the key to real improvementXML technology is the key to real improvement

Inspection, investigationInspection, investigationand seizureand seizure

Counter-terrorism and Counter-terrorism and law enforcementlaw enforcement

IT solutions helps customs IT solutions helps customs focus on the core missionfocus on the core mission

Digital DeliveriesDigital Deliveries Digital traffic increasingly takes the Digital traffic increasingly takes the

place of certain physical deliveriesplace of certain physical deliveries SoftwareSoftware Music and booksMusic and books Plans, pictures,Plans, pictures,

documentsdocuments

Reduction inReduction inburdensburdens

Avoid rules Avoid rules that discriminatethat discriminateagainst digital deliveryagainst digital delivery

New economies based on New economies based on eBusinesseBusiness

Unlimitted extension of the market place Unlimitted extension of the market place (Demand & Supply) for SME(Demand & Supply) for SME

Birth of new digital based service Birth of new digital based service industries – reducing the “Brain Drain”industries – reducing the “Brain Drain”

Web Hosting/games hostingWeb Hosting/games hosting Outsourced IT ServicesOutsourced IT Services SW developmentSW development Architectural DesignArchitectural Design Legal DraftingLegal Drafting

Four winning resultsFour winning results Responsiveness to the demands Responsiveness to the demands

of e-commerce - adoption of of e-commerce - adoption of XML and other enabling XML and other enabling technologiestechnologies

Enhanced focus on core mission Enhanced focus on core mission and critical threatsand critical threats

Bridging the economic Bridging the economic divide – divide – promoting global market accesspromoting global market access

Reduced burdens through rules Reduced burdens through rules that encourage digital deliverythat encourage digital delivery

Summary ConsiderationsSummary ConsiderationsCollaboration between Business, Govt Agencies and Customs Collaboration between Business, Govt Agencies and Customs

Leads to Trade Facilitation and Enhanced Security Leads to Trade Facilitation and Enhanced Security

Secure IT Solutions can be used to provide:Secure IT Solutions can be used to provide: PPredictable, transparent and cost effective clearanceredictable, transparent and cost effective clearance AAccelerate clearance and complianceccelerate clearance and compliance (fast, frictionless)(fast, frictionless) RRelationship building within the trade communityelationship building within the trade community TTarget fraud / piracy effectively and efficiently arget fraud / piracy effectively and efficiently NNationally supported codes & standards (ationally supported codes & standards (GATT 4.1, Kyoto Conv.)GATT 4.1, Kyoto Conv.)

EEmbrace latest technology standards (mbrace latest technology standards (i.e from EDIFACT to XMLi.e from EDIFACT to XML)) RRisk Assessment and Selectivity Controlsisk Assessment and Selectivity Controls

Secure Supply Chain Info. easily exchangeable with Customs Secure Supply Chain Info. easily exchangeable with Customs

via XML IT speeds Clearance & Compliance and lowers costvia XML IT speeds Clearance & Compliance and lowers cost