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0 Copyright 2016 FUJITSU
Human Centric Innovation
in Action
Fujitsu World Tour 2016
Digital Transformation in Practice
Alex Attal Executive Vice President
1 Copyright 2016 FUJITSU
The Challenges of Digital
Organizations are facing difficult challenges in shifting to digital
Leadership & Talent Security Complexity Adoption
4 Copyright 2016 FUJITSU
Human Centric Innovation
in Action
Leading provider of home repair services Serving 2.3m customers across the continental U.S. and parts of Canada
5 Copyright 2016 FUJITSU
Growth Challenges
Entrepreneurial: double digit growth over multi-year period
Technology not keeping pace - reliance on manual processes
Lack of automation tying growth to headcount creating a barrier
HomeServe Case Study: Business Challenge
Drive to Digitize
Digitize operations to transform business scalability
Create a faster, more accurate and efficient business
Unlock growth while maintaining speed and entrepreneurial spirit
Starting the Journey
Start with a concrete external outcome
Make improvements to scalability and security of the business
Create high-quality consumer services to drive growth
6 Copyright 2016 FUJITSU
Critical for Growth
Launch of new and custom products a key growth enabler
Network of affinity partners requires customizations
Establishing new markets and partnerships requires fast releases
HomeServe Case Study: Business Challenge
Complex Environment
Regulations vary by state (i.e. insurance and warranty services)
State agencies’ approval necessary to operate
Failure to deliver per regulated T&Cs is a topline risk
Speed & Accuracy Key
Manual processes are not scalable
Cross-functional visibility needed to control increasing risk
Digitization allows quicker delivery of services than competitors
7 Copyright 2016 FUJITSU
Digital Transformation Process
Started at the edge of the organization
and map end-to-end processes
Iterated rapidly: gathering feedback
and evolving processes, roles, and connections as they
learned
Worked inwards: digitizing, automating,
and connecting processes along
the way
Introduced change simultaneously across
people, processes, and technology
Start with Outcomes
Connect End-to-End
Transform Culture
Communicate, Learn, and Evolve
RunMyProcess
8 Copyright 2016 FUJITSU
Benefits: a Cultural Transformation
Reduction of risk in delivering compliant products
and services at speed and scale
Faster time to market through controlled parallel working and better collaboration
Real-time visibility of product status and organizational readiness to launch
A new platform for growth
The Business Solution
A new digital application connecting the
end-to-end product introduction process
1 end-to-end flow supported by 7 major sub-processes
Bringing together 21 cross-functional teams
The Fujitsu RunMyProcess Impact
Copyright 2015 FUJITSU
What is Fujitsu RunMyProcess?
A new model for business and IT collaboration via our integrated
citizen developer tool
Over 2,500 cloud, on-premise & IoT connectors to integrate new digital systems with existing back office
Rapid delivery of complex digital applications & processes spanning
people, systems and things
Access to applications from any device thanks to RunMyApp mobile delivery capabilities
We are digital problem solvers who help enterprises evolve using the power of connected technology
10 Copyright 2016 FUJITSU
Human Centric Innovation
in Action
Eric Pearson Vice President, Engineering and Chief Architect GlobeRanger
12 Copyright 2016 FUJITSU
GlobeRanger: Digitalizing the Physical World
■ Real-Time Insight & Intelligence ■ Alerts ■ Edge Processing
Inventory Visibility Compliance
WIP Supply Chain Efficiencies
Cloud / Big Data
Things, Devices, People iMotion Edgeware Enterprise
Edge Applications
13 Copyright 2016 FUJITSU
Connected Manufacturing: Asset Location
Customer Profile: General Electric (Power Division) Founded : 1892 Revenue : $148 Billion USD URL : http://www.GE.com
15 Copyright 2016 FUJITSU
FUJITSU GLOVIA, INC. is a leading innovator in manufacturing ERP solutions, helping manufacturers digitize, optimize, manage and grow their operations.
From single-location to multi-national, multi-lingual, multi-currency corporations, FGI offers the expertise and technology to deliver fast transformation that
solve its customers’ most complicated business problems.
16 Copyright 2016 FUJITSU
The DREAM of all Manufacturing Companies:
Key Customers we have helped include:
Caterpillar, Dell, Honda and Toyota…
Paper-Less Lean Manufacturing
Real-Time ‘Near Zero’ Inventory Best Quality
Lowest Cost
17 Copyright 2016 FUJITSU
Resources
Bar Codes
CRM
Quotations
Orders
DIGITAL MANUFACTURING
Planning
Optimization
Contracts
Sourcing
Purchasing
Raw Materials
eKanban
Finished Goods
Suppliers CUSTOMERS
Forecasts
Invoicing
ASN Shipping
KPIs Highly Secure Profit & Loss Performance
Quality
Plan/ Actual
Portal
EDI
W.I.P.
XML
Web
Services
EDI
REAL TIME Paperless
Sequencing
ATP - CTP
Portal