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frustrat ion EHFCN - PRAGUE - JUNE 2015 1 Can you help us improve the control to and the assessment of reimbursed dental care?

Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

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Page 1: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

frustration

EHFCN - PRAGUE - JUNE 2015 1

• Can you help us improve the control to and the assessment of reimbursed dental care?

Page 2: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

frustration

EHFCN - PRAGUE - JUNE 2015 2

• Fact: the quality of dental care is suboptimal (not only) in Belgium. There is not enough money for new techniques and there are many restrictions on reimbursement (implants, endodontics…)

• At the same time we are convinced that some of the money is lost reimbursing non-delivered dental care. Can you help us resolve this longterm frustration?

Page 3: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

frustration

EHFCN - PRAGUE - JUNE 2015 3

• No dentists working in our administration• Technicity of the matter: composites and GIC glass

ionomer cement are often radiolucent and not visable for the eye or even on X-rays

• We can not oblige patients to submit to an examination of the mouth by an expert (which would cost us also a lot of many)

• Nevertheless we tried in 2 different ways

Page 4: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

I. Restorative Dental Care:repeated billing

EHFCN - PRAGUE - JUNE 2015 4

for interventions on the same tooth

An investigation-conducted by the National Investigation Unit-done by Marc Eisenhuth M.D., Erik Koopmans M.D., Anne-Laure Buisson Stat.-presented by Georges DUSART, M.D.

Page 5: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

studied population: 7,176 dentists

EHFCN - PRAGUE - JUNE 2015 5

(2007- 2009)conserving dental care

dental fillings coronal restoration

applied on the same tooth by the samedentist, ambulatoryof insured patients over 15 years oldrepeated billing in 1 year

Scope

Page 6: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

‘Waste’ ?

EHFCN - PRAGUE - JUNE 2015 6

investigation: all the Belgian dentists initial period as reference

1 June 2008 – 30 November 2008 ‘first intervention’ semester

observation period: 1 December 2008 – 30 November 2009 check: billing repeated?

definition ‘repetition rate’ (RR): numerator: number of interventions billed in

reference period and repeatedly billed for a same tooth within 1 year later.

denominator: number of all the interventions billed in the reference period.

Page 7: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

Waste ?

EHFCN - PRAGUE - JUNE 2015 7

rates in reference period: cfr BARMER median repetition rate:

average repetition rate:

7.4%

8.5% international literatur and Belgian experts no link with factors

social: 88.9% repetitions applied on not socially

protected (without increased refund) cfr BARMEReconomic: the dentist’s global activity

total amount billed for conserving care total amount billed to the health insurance

geographic: negligible differences between provinces

Page 8: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

Waste

EHFCN - PRAGUE - JUNE 2015 8

conclusion: repetition rate > 10% is

inacceptable : incorrect billing (dental care not

administered) OR low quality care

(unnecesarryexpensive)

Page 9: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

RR < 10% < € 100

1

EHFCN - PRAGUE - JUNE 2015 9RR > 10% > € 100

How did we stay in touch?Campaign by letter

2A

2BRR > 10%

2C

Page 10: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

The impact

EHFCN - PRAGUE - JUNE 2015 10

AS A RESULT OF THE FIRST LETTER :

79.6% of all dentists initially > 10% : now < 10% …

impact on budget: € 8.5 mio reductionin conserving dental care (4.7%)

general impact on behaviour

Page 11: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

The impact

EHFCN - PRAGUE - JUNE 2015 11

AS A RESULT OF THE SECOND LETTER

(after a new observation period)174 repayment requests for a total amountof € 274 152from € 100 to € 15 444 per dentist (RR>10%)IF NO REIMBURSEMENT: legal administrative procedure for imposed reimbursement (via Committee and Chamber of First Instance)

Page 12: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

Lessons learned

data supply by health insurance funds have to be

quick reliable

data mining toolswell thought-out investigationdesigninformationeffective legal instruments to copewith waste

EHFCN - PRAGUE - JUNE 2015 12

Page 13: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

II. DURATION OFCARE/DENTIST’S

DIARY

EHFCN - PRAGUE - JUNE 2015 13

Determining a minimum duration for types of care to check the timetable and the maximum amount of reimbursable care by the dentist ?

Page 14: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

DURATION OF CARE/DENTIST’S DIARY

EHFCN - PRAGUE - JUNE 2015 14

ACADEMICAL REFERENTS :UCLouvain (UCL) ULBruxelles (ULB) ULiège (ULG) UZLeuven (KUL) VUB Jette

DENTISTS /THE COURTS EXPERTS :Mr P. PietteMme M.Thomas

Page 15: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

DURATION OF CARE/DENTIST’S DIARY

Definition:

1S : Restoration of 1 surface cavity

2S : Restoration of 2 surfaces cavity

3S : Restoration of 3 or more surfaces cavity

CU : Restoration of cusp / incisal edge

CR : restoration of crown (total restoration of the tooth)

EHFCN - PRAGUE - JUNE 2015 15

Page 16: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

DURATION OF CARE/DENTIST’S DIARY

EHFCN - PRAGUE - JUNE 2015 16

ENDODONTIC TREATMENT :

1R : 1 Root Canal Treatment 2R : 2 Root

Canals Treatment 3R : 3 Root Canals

Treatment 4R : 4 Root Canals Treatment

AS : time-saving with assistant / second chair

Page 17: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

DURATION OF CARE/DENTIST’S DIARY

7

EHFCN - PRAGUE - JUNE 2015

1S 2S 3S CU CR AS

EXP 1 30 min 30 45 60 -25%

UCL 30 min 30-45 45-60 45-60 60 -33%

EXP 2 *15-20 min 15-20 15-20 15-20 15-20 -10%

ULB 20-30 min 40 50 50 60 -25%

ULG 15 min 20-30 30-45 45-60 60 -50%

KUL 30 min 37 45 30-60 75-90 -33%

VUB 30 min 37 45 60 90 -20-25%

* +anesthesia If Necessary : 10-15 min1

Page 18: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

DURATION OF CARE/DENTIST’S DIARY

EHFCN - PRAGUE - JUNE 2015 18

1R 2R 3R 4R AS

EXP 1 30-45 min 45 60 60 -25%

UCL 60 min 60 90-120 90-120 -33%

EXP 2 30 min 30-45 45 60 -10%

ULB 60 min 80 100 120 -25%

ULG 30-45 60 60-90 60-90 -33+

KUL 60-75 min 75 90-120 150 -33%

VUB 60 min 60-75 90 120 -20-25%

Page 19: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

APPLICATION IN A REAL FILERecuperation of € 360 000 over a 2y period Confirmed by an administrative procedure

EHFCN - PRAGUE - JUNE 2015 19

DURATION DEPENDING ON THE DENTIST X

DURATION ACCEPTED BY THE DENTIST X

AVERAGE

IN MIN.

1S 3 min. 6 min 24-25

2S 5 min. 6min 30-32

3S 5 min. 6 min 39-42

CUSP 7 min. 11 min 41-50

CROWN 7 min. 11min 55-60

Page 20: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

Under our influence….VALUES « P »

EHFCN - PRAGUE - JUNE 2015

• The technical dental board (mainly composed of representatives of the profession) has elaborated a ceiling system for billing in a fixed periods.

• The coefficient P is the time investment of thedentist for a well determined dental care• P-value reflects the time and complexity of thedental care concerned.• P-value also reflects the cost of the used (diposable)equipment).

20

Page 21: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

Under our influence…. VALUES « P »

EHFCN - PRAGUE - JUNE 2015 21

P values will concern only the extreme outliersExceeding the ceiling P200 = non conforming

care,

(Article 73 bis §2 of the health care law).

Value of the reimbursement = financial damage suffered by the compulsory insurance estimated by the assessment and control medical service of the NIHDI.

(Artcle 142 §1 of the health care law).

Page 22: Frustration EHFCN - PRAGUE - JUNE 20151 Can you help us improve the control to and the assessment of reimbursed dental care?

Frustration

EHFCN - PRAGUE - JUNE 2015 22

- Your experiences ?????- Determing a minimum duration for types of care- Repeating restorative dental care- Other paths to follow when assessing dentalcare?