w w w . e r g o m e t r i c s . o r g

ErgomEtrics FrontLinE nationaL cataLog

helping yourdepartment build

the strongest team

Video Simulation employment teSting SolutionS

leading the induStry inpublic Safety teSting

ergometrics is the industry pioneer in providing video simulation tests for public safety occupations. We believe that of all the decisions managers make, hiring choices have the largest impact on the quality and effectiveness of their organizations. observing how people work in real work environments is the most effective way to assess true abilities. simulations provide the ability to identify how candidates are most likely to perform in real situations. ergometrics creates state-of-the-art simulations through rigorous multiyear development processes.

ergometrics tests are designed to narrow the gap between test performance and job performance. our tests give hiring managers the ability to look at not only abilities, but how individuals use those abilities given real work conditions, including time pressures, stressful interactions, interruptions and other factors that make jobs difficult. Our high-quality video simulations increase test validity and are an essential component for modern selection practices.

ergometrics consistently delivers innovative products and services. ergometrics’ capabilities include the largest public safety testing network, national testing network (ntn). With testing centers located across the country, this testing option combines the most effective ergometrics simulations with candidate convenience to maximize recruitment and testing effectiveness.

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about uS

ergometrics & applied personnel research, Inc. is a human resource management firm specializing in personnel selection for the public safety industry.

established over 35 years ago, ergometrics has designed the most comprehensive, award-winning video testing and job simulation testing programs in the nation. We have provided personnel testing services for thousands of public safety agencies throughout the united states and Canada.

most large cities and state governments in the united states use our testing products, as do hundreds of local entities and smaller agencies. ergometrics’ video simulations are used by over 2,000 public safety departments and have been administered to over two million candidates.

We develop tests and administration systems with the client’s needs in mind and have the highest standards for consistently delivering excellent customer service.

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the Frontline national Video testing system for entry-level law enforcement helps departments identify candidates who have the potential to become great officers, those who have the observation and analytic ability to assess situations, the confidence and maturity to handle enforcement, the skills to interact with the public in a customer oriented way, the respect to work within a chain of command, and the responsibility and ethics to handle the authority of the job.

“Working with Ergometrics has definitely made my job much easier. Their professionalism and dedication to their clients is unsurpassed. The FrontLine test has been a key to hiring qualified staff for our department and identifying candidates who are truly interested in a career with us.”

Sr. Human Resources Analyst City of Chandler, Arizona

Product summary

frontline

frontline national

test components

• SituationalJudgmentandHumanRelationsVideoTest

• ReportWritingTest

• ReadingTest

national

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the FrontLine national Exam has three test componentssituational Judgment and Human relations Video testThe first component is the Situational Judgment and Human Relations video test. It’s a 46 question multiple-choice test that portrays situations commonly faced in law enforcement. Candidates are required to analyze situations and make quick judgments about how to respond. the situational Judgment and Human Relations video test measures:

• Critical thinking

• interrogation/investigation skills

• team orientation

• ability to restrain use of authority

• Confrontation Capacity

• ethical orientation

• ability to handle distressed situations

• Customer/Community relations skills

report Writing Video-Based testthe second component is a report writing test. Candidates must view a video scenario, answer 15 multiple-choice questions, and then write a report based on the video scenario. the report writing test assesses:

• ability to Factually and logically report situational events

multiple-choice reading testthe third component is a multiple-choice reading test containing 30 questions based on reading materials officers must read on the job. The reading test measures:

• reading comprehension

• sustained concentration

time required for testingFrontLine National Testing Components # of Items Length (Minutes)

Situational Judgment and human relations Video test

46 94

report Writing test 15 31

reading test 30 15

Total 91 2 hours, 20 minutes

Quick and Easy scoring ergometrics provides scoring results within two business days of receipt of answer sheets. services include scoring answer sheets, transmission of test results, and maintenance of a database containing all previous testing scores and passing points.

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Dimensions reported Frontline national dimensional scores provide further information about candidates based on their response patterns in the following areas:

• observation/assessment/Critical thinking ability

• interrogation/investigative Communication ability

• team orientation

• Confrontation/initiative in enforcement

• restraint in use of authority

• ethical orientation

• ability to understand and help with human distress

• organizational orientation

• Customer/Community relations skills

FrontLine national Pricing Contact Ergometris’ Sales Department for a custom quote. Call 425-774-5700 or email sales@ergometrics.org.

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FrontLine national Promote supervisory ExamsThe future of every department is significantly impacted by its supervisors’ ability to lead and manage law enforcement personnel. Frontline national promote supervisory exams are modern, multiple-choice, validated, law enforcement specific video and written tests specifically designed to measure essential people-management skills for the ranks of sergeant, lieutenant and Captain.

candidate rankings and Dimensional scorespromotional candidates vary in their ability to meet the challenges of the next rank. tenure and knowledge of standard operating procedures (sops) are important, but the missing element in many law enforcement promotional competitions is a focus on the critical general dimensions that separate effective from ineffective supervisors and managers. Frontline national promotional score reports include numerical ranking by total score and dimensional scores showing candidate strengths and weaknesses in areas such as:

• performance management and supervisory skills

• handling personnel problems

• management team

• leadership Qualities

• Customer and Community relations

• Written and oral Communication

• analysis resolution

FrontLine National Promote Testing Components # of Items Time to Administer

Video exam (delivered to all three ranks) 112 55 minutes

Written exam - sergeant 96 2 hours

Written exam - lieutenant 110 2 hours

Written exam - Captain 110 2 hours, 4 minutes

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custom Promotional Written Examsergometrics’ experienced i/o psychologists can create custom written exams from department standard operating procedures and reference books the department assigns as promotional reading. Customized written examinations can be created for all promotional levels, from Corporal to police Chief.

ergometrics develops job-related, non-discriminatory and defensible custom written exam criteria. We work closely with your police department to assign a percentage weight regarding the importance for each textbook or source material used to develop written exams, and we work with department subject matter experts to ensure custom tests are linked directly to job demands for each rank being tested. We also ensure test scores link to actual job performance. this gives ergometrics’ tests both content validation and criterion validation, making them legally defensible.

FrontLine national assessment centersFrontLine National Assessment Centers are specifically designed for law enforcement promotion and tailored to your department’s unique needs. departments can either select from an existing bank of sophisticated law enforcement exercises and interview questions or request professionally designed custom assessment center materials. FrontLine National Assessment Center elements commonly include:

• Critical incidents• Video scenario Questions• oral presentations

• role plays• interview Questions

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Promotional consultationergometrics will work closely with your department during the promotional process. you will have a dedicated consultant who will lead the project and guide you through decisions such as which exercise(s) to use, how to weight the test components, how to prepare and debrief candidates, professional ways to economize, and other features pertaining to expert management of the promotional process.

consultation services include:

• assessment Center planning, management, and Facilitation

• Candidate overviews and handouts• scheduling• rater training• role player training• rating Facilitation• scoring and dimensional Feedback• Final report documents for the

promotional process

optional services include

• Candidate orientation session(s)• Written exam administration• rater recruitment

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the Frontline national performance evaluation system ties directly into important job dimensions assessed in the Frontline national entry-level and promotional exams. performance evaluations are available for most law enforcement ranks.

What makes the Frontline national performance evaluation system unique is the detailed behavioral indicators developed for each dimension that tell employees what is expected of them while helping guide raters through the evaluation process to make an overall rating for each individual dimension. behavioral indicators allow raters to give detailed feedback to employees on the impressions they are making within the organization and on how they can improve performance. both excellent and unacceptable behaviors are included in the behavioral indicators.

the following lists a few examples of the many performance dimensions that are included in our standard performance evaluations:

• managing Change• integrity• training/Career development• professionalism• situational assessment and analysis• Weapons skills• Officer Safety Orientation

to learn more about the Frontline national evaluation system, a performance evaluation product book can be provided upon request.

Contact a sales manager at 425-774-5700 or email: sales@ergometrics.org.

FrontLine national Performance Evaluation

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the Frontline national performance evaluaton system is ready for immedi-ate implemenation in most departments. ergometrics can customize any of the performance evaluation forms to meet your department’s needs.

We offer implementation advice, assis-tance with customization, and training for supervisors.

FrontLine national Performance review

past behavior is the best predictor of future performance. to capture this critical information, ergometrics has developed two unique performance evaluation components that consist of detailed comparisons of candidate performance within the department to date that can be used as part of your promotional process.

Facilitated Performance Evaluation

a group of department supervisors will compare candidates on a set of standardized performance dimensions. our consultants facilitate the performance rating process to verify accuracy, fairness and professional-ism.

select group Performance Evaluation

Officers who are familiar with the performance of each candidate complete confidential evaluations regarding candidate performance on the job to date.

FrontLine national Promotional Exam Pricingergometrics has affordable pricing options to match each department’s specific needs. For a price quote, call 425-774-5700 or email: sales@ergometrics.org.

Performance review customization and implementation services

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Client Feedback

at ergometrics, we go far beyond traditional service to ensure our clients are completely satisfied. We provide unlimited phone consultation to our clients, and work closely with each client to meet their specific needs. We provide detailed test administration manuals to help streamline the testing process, and we offer guaranteed two day scoring, providing rapid test results. here’s what some of our clients are saying about ergometrics.

“I was very pleased with the test and materials. As always, your agency is top notch.”

-Chief deputyClark County Sheriff’s Office, Ohio

“Ergometrics offers critical value to my organization’s selection processes. The tools produced are quality based solutions which assist us in consistently selecting the most qualified candidates. They are job specific and criterion validated. This same quality applies to Ergometrics’ level of customer service and it is a high standard that is practiced by each Ergometrics professional.”

-human resources directormiami township, montgomery County, ohio

CoNTACT us

Phone : 425.774.5700 Email : sales@ergometrics.orgweb : www.ergometrics.org

Ergometrics, Inc.18720 33rd Avenue WestLynnwood, WA 98037