Front Offfice Management for Hotels1

7/30/2019 Front Offfice Management for Hotels1

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FRONT OFFFICE MANAGEMENT FOR HOTELS


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Table of Contents:

1) Introduction:

1.1) Statement

1.2) Objective

1.3) Description

1.4) Scope

1.5) Technologies used

2) System Design & Description:

2.1) System Design

A) Input Design

B) Output Design

C) Schema Diagram

2.2) System Description

A) Database

B) Queries

2.3) Basic Operations

3) System Implementation

4) Program Coding

5) Output

6) Conclusion

7) References


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1.1) Statement:

To design and implement front office management application for large hotels.

1.2) Objective: To design a database that holds all details necessary to manage the luxury hotel from thefront office-checking in and checking out from the reception.

To design a convenient front end that helps to update the database To establish connection between the front end and the back end and implement the

application.

1.3) Description of the problem:

Front office management in hotels includes facilitating the easy checking and checking out of thecustomers.

Checking in process involves the selection of the room type from the various types the hotel offers

and checking for the availability of a room of the same. Once a room is available it is necessary to getvarious details from the guest and add the data to the database, along with changing the status of theallocated room.

Checking out process involves calculating the total amount that is to be paid by the guest andthen changing the room status accordingly, so it is available further.

The system must be user-friendly and feasible. It should provide facilities for making enquiriesand booking, payment etc.

1.4) Scope of the problem:

This project covers the room booking aspects of front office management. It handles the checking

in and checking out of guests.

1.5) Technologies used:

Developing:

The application has been designed with VB as front end and SQL as back end.

Front end : Visual Basic

Back end : SQL

Execution:

The application is Windows based and does not support open source. It requires the system tohave Visual Studio running environment to support its execution. Also to connect the database, anyversion of SQL Server (above 2008) is required.


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SYSTEM DESIGN AND DESCRIPTION


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Various types of outputs are

External outputs

Internal outputs Operational outputs

Interactive outputs Turn around outputs

All screens are informative and interactive in such a way that the user can fulfil his requirements

through asking queries.

Schema Diagram:


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2.3) BASIC OPERATIONS:

Check availability:

This module is used to check if a room of that matches the user requirements is free or no.

ALGORITHM:

//input: Room type

//output: List of vacant rooms of the specified type

For Every room in the hotel,

1. Check if the room type is same as that required by the user.2. If yes, then check if the room status is vacant, Else check next room. 3. If room is vacant, then display the room number.

Check in:

This module is used to get details from the guest and insert the guest details in the database.

ALGORITHM:

//input: Guest details like name, address.

//output: Guest details entered in the database and appropriate message displayed to the user

1) Get the following details from the guest,

First name Last Name Address City Zip No. Of Guests Phone Number From Date To Date

2) Check if from date is less than or equal to To date. If not, display error message.

3) If data has been successfully entered in database display, check in complete message.

Room details:

This module is used to display the details of the various room in the hotel.


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ALGORITHM

//input: room number

//output: room details

For every room in the hotel,

1. Check if room number matches the specified room number2. If yes, then retrieve the details of the room from the database and display the details.

Check out:

This module is used to carry out the check out process.

ALGORITHM:

//input: Room number

//output: invoice for the user

1) Obtain the guest id of the occupant of the room.2) From the guest id obtained, calculate the total payment for the guest, using details from room

details table.3) Display the total cost and other details in the invoice.


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SYSTEM IMPLEMENTATION


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HOTEL MANAGEMENT SYSTEM IMPLEMENTATION

Yes no yes no

HOTEL MANAGEMENT SYSTEM

CHECK

AVAILABILTIY

CHECK IN CHECK OUT ROOM

DETAILS

Get roomtype

Check for otherrooms

Displayroomnumber

Check if room of specified typeavailable

Get guest

details

Check if datesare valid

Enter guestdetails in DB

and updateroom statusto occupied

Prompt userto enter valid

date

Display successmessage

Get roomnumber

Get guest idof occupant

Get roomdetails

Calculatepayment andgenerateinvoice

Getroomdetails &Updatedatabase

Get roomnumber.

Deleterecordfromdatabase

Display

Getroomnumber

Displaydetails


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}

private void btn_CheckIn_Click( object sender, EventArgs e){

Form3 form = new Form3();form.Activate();form.Show();

}

private void btn_CheckOut_Click( object sender, EventArgs e){


}

private void btn_RoomDetails_Click( object sender, EventArgs e){


}

private void pictureBox4_MouseClick( object sender, MouseEventArgs e){

MessageBox .Show( "Park Suite - $700per night " );}


MessageBox .Show( "Ocean view - $500per night " );}

private void pictureBox2_MouseClick( object sender, MouseEventArgs e)

{ MessageBox .Show( "Deluxe King's Suite - $240per night " );}


MessageBox .Show( "Single Suite - $120per night " );}

}}

Form 2

using System;using System.Collections.Generic;using System.ComponentModel;


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using System.Data;using System.Drawing;using System.Linq;using System.Text;using System.Windows.Forms;using System.Data.SqlClient;

namespace HotelManagementApp{

public partial class Form2 : Form {

public Form2(){

InitializeComponent();comboBox1.Items.Add( "1" );comboBox1.Items.Add( "2" );comboBox1.Items.Add( "3" );comboBox1.Items.Add( "4" );

}

private void btnCheck_Click( object sender, EventArgs e){

/* if(comboBox1.SelectedIndex==1)

if (txt_RoomType.Text.Equals("")) MessageBox.Show("Please Enter room number");

else*/ //{

string ConStr = Properties. Resources .ConnectionString;SqlConnection sqlCon = new SqlConnection (ConStr);SqlCommand sqlCmd = new SqlCommand();sqlCmd.CommandType = CommandType.Text ;sqlCmd.Connection = sqlCon;

sqlCmd.CommandText = "Select Roomno as \'Room Number\' from Room whereRoomType=\'" + comboBox1.SelectedItem + "\'and Status=\'Vacant\'" ;SqlDataAdapter dataAdd = new SqlDataAdapter (sqlCmd);DataTable dTable;try {

dTable = new DataTable ();sqlCon.Open();dataAdd.Fill(dTable);if (dTable.Rows.Count == 0)

MessageBox .Show( "No Rooms were avilable" );else {

dataGridView1.DataSource = dTable;dataGridView1.Visible = true ;

}

}catch ( Exception ex){

MessageBox .Show( "Following Error Occured during processing\n" +ex.Message);

}finally


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{sqlCon.Close();

}//}

}

private void Form2_Load( object sender, EventArgs e){

dataGridView1.Visible = false ;

}

private void dataGridView1_CellContentClick( object sender, DataGridViewCellEventArgs e)

{int

rommNo=int .Parse(dataGridView1.Rows[e.RowIndex].Cells[e.ColumnIndex].Value.ToString());Form3 frm3 = new Form3(rommNo);Form frm = Form2.ActiveForm;frm.Hide();frm3.Activate();frm3.Show();frm.Close();

}

private void comboBox1_SelectedIndexChanged( object sender, EventArgs e){

}

}}

Form 3

using System;using System.Collections.Generic;using System.ComponentModel;using System.Data;

using System.Drawing;using System.Linq;using System.Text;using System.Windows.Forms;using System.Data.SqlClient;

namespace HotelManagementApp{

public partial class Form3 : Form


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else if (!txt_FnameS.Text.Equals( "" ) && txt_LnameS.Text.Equals( "" ) &&!txt_PhoneS.Text.Equals( "" ))

sqlCmd.CommandText = "Select * from guest where Phone=\'" + txt_PhoneS.Text +"\' and Fname=\'" + txt_FnameS.Text + "\'" ;

else if (txt_FnameS.Text.Equals( "" ) && !txt_LnameS.Text.Equals( "" ) &&!txt_PhoneS.Text.Equals( "" ))

sqlCmd.CommandText = "Select * from guest where Phone=\'" + txt_PhoneS.Text +"\' and Lname=\'" + txt_LnameS.Text+ "\'" ;

else if (!txt_FnameS.Text.Equals( "" ) && !txt_LnameS.Text.Equals( "" ) &&!txt_PhoneS.Text.Equals( "" ))

sqlCmd.CommandText = "Select * from guest where Phone=\'" + txt_PhoneS.Text +"\' and Lname=\'" + txt_LnameS.Text + "\' and Fname=\'" + txt_FnameS.Text + "\'" ;

SqlDataAdapter dataAdd = new SqlDataAdapter (sqlCmd);DataTable dTable;try {

dTable = new DataTable ();sqlCon.Open();dataAdd.Fill(dTable);if (dTable.Rows.Count == 0){

MessageBox .Show( "No Results Found" );newUser = true ;dataGridView1.Enabled = false ;

}else {

dataGridView1.DataSource = dTable;dataGridView1.Visible = true ;dataGridView1.Enabled = true ;

}

}catch ( Exception ex)

{ MessageBox .Show( "Following Error Occured during processing\n" + ex.Message);}finally {

sqlCon.Close();}

}


panel2.Visible = false ;}

private void dataGridView1_CellContentClick( object sender, DataGridViewCellEventArgs e)

{Form3.ActiveForm.Text = "HMS Check In" ;guid= int .Parse(dataGridView1.Rows[e.RowIndex].Cells[0].Value.ToString());txt_Fname.Text= dataGridView1.Rows[e.RowIndex].Cells[1].Value.ToString();txt_Lname.Text = dataGridView1.Rows[e.RowIndex].Cells[2].Value.ToString();txt_Add.Text = dataGridView1.Rows[e.RowIndex].Cells[3].Value.ToString();txt_City.Text = dataGridView1.Rows[e.RowIndex].Cells[4].Value.ToString();txt_Zip.Text = dataGridView1.Rows[e.RowIndex].Cells[5].Value.ToString();


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InitializeComponent();}

private void btn_checkout_Click( object sender, EventArgs e){

string ConStr = Properties. Resources .ConnectionString;SqlConnection sqlCon = new SqlConnection (ConStr);SqlCommand sqlCmd = new SqlCommand();sqlCmd.CommandType = CommandType.Text;sqlCmd.Connection = sqlCon;SqlDataAdapter DA = new SqlDataAdapter (sqlCmd);DataTable Dt = new DataTable ();

try {

sqlCon.Open();sqlCmd.CommandText = "select

Fname,Lname,Address,City,ZipCode,No_Days,No_Guests,Room.Roomno,Phone,Cos_night fromRoom,guest where guest.Roomno=Room.Roomno AND guest.Roomno=" + txtRoomNo.Text;

DA.Fill(Dt);if (Dt.Rows.Count


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}finally {

sqlCon.Close();}

}


panel2.Visible = false ;}

}}

Form 6

using System;using System.Collections.Generic;using System.ComponentModel;using System.Data;using System.Drawing;using System.Linq;using System.Text;using System.Windows.Forms;using System.Data.SqlClient;

namespace HotelManagementApp

{ public partial class Form6 : Form {

public Form6(){

InitializeComponent();comboBox1.Items.Add( "1" );comboBox1.Items.Add( "2" );comboBox1.Items.Add( "3" );comboBox1.Items.Add( "4" );

}

private void button1_Click( object sender, EventArgs e){

if ((textBox1.Text.Equals( "101" )) || (textBox1.Text.Equals( "102" )) ||(textBox1.Text.Equals( "103" )) || (textBox1.Text.Equals( "104" ))|| (textBox1.Text.Equals( "105" )) || (textBox1.Text.Equals( "106" )) ||

(textBox1.Text.Equals( "107" )) || (textBox1.Text.Equals( "108" ))|| (textBox1.Text.Equals( "109" )) || (textBox1.Text.Equals( "110" )) ||

(textBox1.Text.Equals( "111" ))|| (textBox1.Text.Equals( "112" )) || (textBox1.Text.Equals( "113" )) ||

(textBox1.Text.Equals( "114" ))|| (textBox1.Text.Equals( "115" )))

{


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MessageBox .Show( "Room number exists already" );}

else {

string x = "Vacant" ;string ConStr = Properties. Resources .ConnectionString;SqlConnection sqlCon = new SqlConnection (ConStr);SqlCommand sqlCmd = new SqlCommand();sqlCmd.CommandType = CommandType.Text;sqlCmd.Connection = sqlCon;sqlCon.Open();

sqlCmd.CommandText = "INSERT INTO Room values(" + textBox1.Text + "," +comboBox1.SelectedItem + "," + 0 + "," + 0 + ")" ;

sqlCmd.ExecuteNonQuery();if (comboBox1.SelectedItem.Equals( "1" )){

sqlCmd.CommandText = "Update Room set Cos_night=\'120\' where Roomno=\'" + textBox1.Text + "\'" ;

sqlCmd.ExecuteNonQuery();sqlCmd.CommandText = "Update Room set Status =\'Vacant\' where Roomno=\'"

+ textBox1.Text + "\'" ;sqlCmd.ExecuteNonQuery();

}

else {

if (comboBox1.SelectedItem.Equals( "2" )){

sqlCmd.CommandText = "Update Room set Cos_night=\'240\' whereRoomno=\'" + textBox1.Text + "\'" ;

sqlCmd.ExecuteNonQuery();

sqlCmd.CommandText = "Update Room set Status =\'Vacant\' whereRoomno=\'" + textBox1.Text + "\'" ;sqlCmd.ExecuteNonQuery();

}

else {



sqlCmd.ExecuteNonQuery();sqlCmd.CommandText = "Update Room set Status =\'Vacant\' where

Roomno=\'" + textBox1.Text + "\'" ;sqlCmd.ExecuteNonQuery();

}else {




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sqlCmd.ExecuteNonQuery();sqlCmd.CommandText = "Update Room set Status =\'Vacant\'

where Roomno=\'" + textBox1.Text + "\'" ;sqlCmd.ExecuteNonQuery();

}}

}}MessageBox .Show( "New room added" );sqlCon.Close();Form6.ActiveForm.Close();

}}

}}

Form 7

using System;using System.Collections.Generic;using System.ComponentModel;using System.Data;using System.Drawing;using System.Linq;using System.Text;using System.Windows.Forms;using System.Data.SqlClient;

namespace HotelManagementApp

{ public partial class Form7 : Form {

public Form7(){

InitializeComponent();}

private void button1_Click( object sender, EventArgs e){

string ConStr = Properties. Resources .ConnectionString;SqlConnection sqlCon = new SqlConnection (ConStr);SqlCommand sqlCmd = new SqlCommand();

sqlCmd.CommandType = CommandType.Text;sqlCmd.Connection = sqlCon;SqlDataAdapter DA = new SqlDataAdapter (sqlCmd);DataTable Dt = new DataTable ();sqlCon.Open();sqlCmd.CommandText = "DELETE from Room where Roomno=\'" + comboBox1.SelectedItem

+ "\'" ;sqlCmd.ExecuteNonQuery();MessageBox .Show( "Room deleted" );sqlCon.Close();


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Form7.ActiveForm.Close();

}


comboBox1.Items.Clear();string ConStr = Properties. Resources .ConnectionString;SqlConnection sqlCon = new SqlConnection (ConStr);SqlCommand sqlCmd = new SqlCommand( "SELECT Roomno FROM Room where

status=\'Vacant\' ORDER BY Roomno ASC" );sqlCmd.CommandType = CommandType.Text;sqlCmd.Connection = sqlCon;

SqlDataAdapter dataAdd = new SqlDataAdapter (sqlCmd);DataTable dTable;try {

dTable = new DataTable ();sqlCon.Open();dataAdd.Fill(dTable);foreach ( DataRow dr in dTable.Rows){

comboBox1.Items.Add(dr[ "Roomno" ]);}

}catch ( Exception ex){

MessageBox .Show( "Following Error Occured during processing\n" + ex.Message);

}finally {

sqlCon.Close();}

}

}}


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OUTPUT


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1.Homepage


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2.Room overview


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4.Check in


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4.Check out


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Documents

Front Offfice Management for Hotels1