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Agenda
9:00 VelkommenJørgen Rahbek, Unified Communications Produktchef, Microsoft Danmark
9:30 Hempel Gruppen – ”One Hempel Everywhere”Flemming Kaaber Munksgaard, IT Operations Manager, Hempel Gruppen
10:00 Sikring af et succesfuldt skifte fra Notes til MicrosoftHaythum Auda, UC Technology Architect, Microsoft Danmark
10:30 Pause
11:00 Danske Bank – ”Knowledge and Collaboration Platform”Morten Lind Davidsen, Vice President, Knowledge Systems, Danske Bank
11:30 Microsofts Unified Communications & Collaboration platformHaythum Auda, UC Technology Architect, Microsoft Danmark
Mikkel Bach Nielsen, Teknologispecialist, Microsoft Danmark
Thomas Kjærsgaard, UC Løsningsspecialist, Microsoft Danmark
12:15 Afrunding
12:30 Frokost
En lille quiz….
Hvor stor en del af en medarbejders nødvendige
information fås direkte fra andre mennesker?
Kommunikations overloadDistribuerede teams, partners og kunder
Usammenhængende ogkomplicerede netværk
Stigendekommunikationsomkostninger
Udfordringer imange
virksomheder
Kommunikationssamfundet?
Telefonsvarer
Virksomheds-telefoni
Audio-konference
Web-konference
Video-konference
E-Mail &Instant Messaging
Fo
rske
llige a
dm
inis
tratio
nsvæ
rktø
jer
Vertikale kommunikationssiloer
Usammenhængende brugeroplevelse
Parallelle infrastrukturer
E-M
ail
&U
nifie
d M
essagin
g
Insta
nt
Me
ssagin
g
Virk
so
mh
ed
s-
tele
foni
Konfe
rence
Platform og directory
Sammenhængendebrugeroplevelse
Fæ
lles a
dm
inog d
rift
Horisontalt integreret, fælles platformDistribueret arkitektur baseret på std.Tilgængelig i hele netværketFælles directory
Forøg produktivitet og reducer TCO
Usam
menhæ
ng
en
de b
rugero
ple
ve
lse
Realtidskommunikation(RTC)
Asynkron
kommunikation(Unified Messaging)
Microsoft Unified Communications
Outlook / MobileCommunicator Live Meeting *)
Tværgående Presence (evne og villighed til at kommunikere)
• IP telefoni
• Instant Messaging
• Telefonkonference
• Softphone
• PC-til-PC opkald
• Web-konference
• Videokonference
• Applikationsdeling
• Gruppe Chat
• Call Mgmt.
• Telefonbeskeder
• Kalender
• Fax / SMS
• Opkaldsoversigt
• IM-historik
Primær
klient:
Primære
funktioner:
Server:
*) Live Meeting klienten anvendes også til Live Meeting tjenesten
Browser / MS Office
• Portal
• Samarbejde og teams
• Enterprise Search
• Enterprise Content
Management
• Processer og forms
• Business Intelligence
Portal, processer
og samarbejde
Global reach
Ease of provisioning
Business agility
Deployability & manageability
Security & Privacy
Customizability
Visibility & Control
Data accessibility
The Industry Debate
Extending tools and platform to cloud
Experience across multiple devices
Best-in-class SLAs and IT governance
Best of both worlds
User in control
Deployment choices for IT
Enterprise class software delivered via subscription
services hosted by Microsoft and sold with partners
Business Productivity Online Suite
Microsoft Online Services
Exchange Online Highlights
Business Messaging Capabilities
• Email, shared calendar and contacts
• Flexible mailbox sizes
• Anywhere Access
• Mobility with Active Sync devices
Security and Availability
• Built in anti-virus and anti-spam
• Multi-layer data protection
• Compliance archiving
• Email encryption
Flexible Deployment
• Online & on-premises co-existence
• Active Directory synchronization
• Data migration
• Information & desk-less worker
Simplified Management
• Unified administration center
• 24x7 support
• 99.9% service level agreement
• Always up to date software
SharePoint Online Highlights
SharePoint Capabilities
• Collaboration
• Portal
• Enterprise Content Management
• Search
• Business Process Forms
• Business Intelligence
• Platform & Extensibility
Security and Availability
• Data Center
• Access Control & Anti-virus
• Multi-layer Data protection
• Data Backup
• Support & Service Level Agreement
Flexible Deployment
• Online & on-premises coexistence
• Data migration
• Standard and Dedicated
• User Segmentation
Simplified Management
• Unified administration center
• Single Sign On
• Always up to date software
• Recycle Bin
Agenda
9:00 VelkommenJørgen Rahbek, Unified Communications Produktchef, Microsoft Danmark
9:30 Hempel Gruppen – ”One Hempel Everywhere”Flemming Kaaber Munksgaard, IT Operations Manager, Hempel Gruppen
10:00 Sikring af et succesfuldt skifte fra Notes til MicrosoftHaythum Auda, UC Technology Architect, Microsoft Danmark
10:30 Pause
11:00 Danske Bank – ”Knowledge and Collaboration Platform”Morten Lind Davidsen, Vice President, Knowledge Systems, Danske Bank
11:30 Microsofts Unified Communications & Collaboration platformHaythum Auda, UC Technology Architect, Microsoft Danmark
Mikkel Bach Nielsen, Teknologispecialist, Microsoft Danmark
Thomas Kjærsgaard, UC Løsningsspecialist, Microsoft Danmark
12:15 Afrunding
12:30 Frokost
Forrester Consulting, oktober 2007
Kan det betale sig?
Microsoft Confidential
• Produktivitetsforbedringer individer/teams
• Reduktion i tid til færdiggørelse af projekter
• Afkortelser i salgscyklussen
• Flere salgswins
• Forbedret kundeservice og loyalitet
• Reducerede udgifter til rejse og uddannelse
• Reducerede udgifter til telefoni
• Lavere salgsomkostninger
• Reduceret TCO
• Forbedret compliance & E-discovery
Øgede
indtægter
Lavere
omkostninger
Profitabel vækst
gjort mulig af UC
Forretningsværdi strukturForrester undersøgelse viser >500% ROI på tre år
ROI• Interviews med 15 Microsoft UC-kunder komposit virksomhed
• ROI analyse belyser den økonomiske effekt
• Risikojusterede ROI for den sammensatte virksomhed er 563%
Hent hele rapporten:
http://download.microsoft.com/download/f/b/9/fb9ff050-708b-489f-a82a-5db3551e042d/TEI%20of%20Microsoft%20UC%202007%2017Oct07.pdf
Gevinster og udgifter
Gevinster over tre år mio $
Produktivitetsforbedringer 20
Besparelse på rejser 15
Reduktion i tid til færdiggørelse af projekter 15
Forkortet i salgscyklus 5
Reducerede omkostninger ifm dial-in
conferencing og på telefonopkald1,8
Udgifter mio $
Software 2,1
Hardware, professional services, uddannelse og
intern administration4,7
Reduce Travel and Training Costs (20-40%)Replace internal meetings, in-person training and customer / partner visits with LiveMeeting
Reduce Real Estate & Facility Costs (30-40%) Reduce office space per employee and improve space utilization with telework and remote working
Reduce Telephony & Audio Conferencing Charges (10-40%) Replace long distance and audio conferencing call charges with VoIP and save the cost of office move for phones
Reduce the Cost of Voice Mail (20-60%)Replace and consolidate disparate voice mail and fax systems with Unified Messaging
Reduce IT Infrastructure and Administration Cost (up to 50%)Extend existing investment while optimizing IT infrastructure by consolidating servers and multiple vendor solutions
Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework.
Yderligere information
• UC hjemmeside:– http://www.microsoft.dk/uc
• ”UC Fact Pack”: – http://www.microsoft.com/danmark/uc/factpack/default.aspx
– Datablade, demo-videoer, casestudies
• UC Partnere
– http://www.microsoft.com/danmark/uc/partners.aspx
• Forrester ”Total Economic Impact of MS UC”:– http://download.microsoft.com/download/f/b/9/fb9ff050-708b-489f-a82a-
5db3551e042d/TEI%20of%20Microsoft%20UC%202007%2017Oct07.pdf
Adgang til Unified Communications demo-konto
• Fem brugere– Presence, IM, PC-til-PC opkald, videochat
– E-mail, Outlook, Mobil-adgang, Web-adgang
– Unified Messaging, Outlook Voice Access
– Live Meeting, videokonference, webkonference
– IKKE telefonopkald til PSTN
• Indtast eget domæne for at brugere kan se hinanden – vises
ikke i systemet
• Indtast Microsoft sponsor: [email protected]
• https://signmeup.uctrial.com/uctrial/register.aspx
Evaluering af dagen
• Evalueringsskemaer
• Send gerne kommentarer eller spørgsmål til:
