Foundations of HRISThe HR Job in Demand

Instructor ：Dr. Hung-Yue Suen

Organization ：National Taiwan Normal University

Date : 2019.2.27

Dr. Hung-Yue (Collin) Suen• Assistant Professor at National Taiwan Normal University

• Board member at the International HR Certification Institute

• Guest lecturer at the HKU SPACE and Taiwan AI Academy

• Chairman at the Oracle HCM User Group (Taiwan)

Current Position

• Head of HR, TutorABC

• Head of HR , Taiwan Life Insurance Corporation

• Assistant HR Vice President , Fubon Financial Holding Corporation

• HR Manager, MasterLink Securities Corporation

• Assistant HR Manager, Shanghai Commercial and Saving Bank

Experiences

• Ph.D. MIS, National Chengchi University

• Certified Management Accountant, CMA

• Global Professional in Human Resources, GPHR

• Senior Professional in Human Resources, SPHR/SPHRi

• Professional in Human Resources-International, aPHRi/PHRi

• Project Management Professional, PMP

Credentials

LinkedIn Profile: linkedin.com/in/collinsuen2

HR Evolution

Suen, H.Y., & Chang, H.L. (2017). Toward Multi-Stakeholder Value: Virtual Human Resource Management. Sustainability, 9(12), 2177-2193.

Personnel1900s

Human Resources1980s

Business Partner1990s

Business Driver2010s

• Recruiting, Payroll, and Performance Appraisal• Compliance and records keeping

• Human Relations (training, development, employee relations, and total rewards)

• Immediate HR Services• Management Decision Support• Human Capital Metrics

• External Customer Satisfaction• Investor Evaluation

HR Transformation through Tech

Revised from Suen, H.Y.*, & Chang, H.L. (2017). Toward Multi-Stakeholder Value: Virtual Human Resource Management. Sustainability, 9(12), 2177-2193.

HRIS

Internal Stakeholders

focus

• Access and update

personnel data.

• Automotive HR process.

• Perform authorized HR

activities on-line.

e-HRM

Stak

eh

old

ers

v-HRM

HR

LineManagers

Customers

Investors

HR

LineManagers

Employees

Employees

• Integrate other enterprise

to support unstructured

HR related subjects.

•Provide dynamic, real-time

HR information and

enhance decision making.

HR

focus

External Stakeholders

focus

• Involve customers’ participation for

HR programs design.

• Demonstrate how company invests in

HR through visiting the HR events .

• Provide real-alike interaction on HR

activities.

Tech

no

logi

esTa

sks

• Database

• Mainframe

• Spreadsheet

• On-premises software

• Audio Video

• HR portal

• Self-services

• Application Service Providers

• ERP

• Decision Support System

• e-learning

• Social Media

• Cloud computing

• AR / VR / 3D virtual world

• Big Data

• Artificial Intelligence (AI) / Robotics

• Internet of Things (IoT)

Human Resource Information System (HRIS)

Transact Employee Administration

Payroll & Legal Reporting

Benefits Management

Time and Attendance

Travel Planning, Travel Request & Expense

Develop Career Planning

Succession Planning

Performance Management

Enterprise Learning

Measure Benchmarking and KPIs

Metrics

Delivered queries

HR info cubes

Plan Strategic Planning & Alignment

Personnel Cost Planning & Simulation

Employee Turnover & Retention Analysis

Serve Manager Self Service

Employee Self Service

HR Portal

Knowledge Management

Talent Management

Workforce

Analytics

Self-Services

Core HR

Workforce

Competencies

Reward Compensation management

Incentive and Commission Management

Recruit Recruiting

Skills Catalog

Retention, Performance Impact

Source: IHRCI.ORG

Development of HRIS

4

5

3

2

1Requirement gathering and

analysis

Design

Implementation

Testing

Deployment

Maintenance

Needs Analysis PlanningObservationExplorationEvaluationReporting

Gap AnalysisChange Management

Data ConversionData rationalizationData validationData loadingInterface CreationReport Creation

Unit TestingSystem TestingIntegration TestingParallel TestingPerformance TestingUAT

Conversion DataDe-commissioningProduction

Go LivePost product support

SDLC

Source: IHRCI.ORG

Project Management

Conception

Initiating Planning

ExecutingControlling

Closing

• Project Initiation Document• Communications Plan• Executive Committee Approval

• Project Team Appointed• Managing the Tasks• Project Status Reports

• Project Management• Variance Reporting• Communication

• Project Business Case• Executive Committee Approval• Appointment of Sponsor/Manager

• Lessons learned

Source: IHRCI.ORG

Change Management

User acceptance

to the change

Communication Training

• Core Project Team Training

• End-User Training Power Users

• Other Stakeholder Training

• Prepare for Change• Target Messages• Repeat and Reinforce• Timely• Keep Listening• Face-to-Face Briefing• Paint a Picture• Involve Managers• Engage During Change• Achieve Quick Wins

Source: IHRCI.ORG

Top Skills for HRIS

Attention to Detail

Analytical Mindset

Systems Analysis

Technical skills• Database• HRIS• Statistics

Python? R? Excel?

Source: Robert Walters (2018)

Thanks for your attention

You can contact me through my FB:

www.facebook.com/HungYue.Suen