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For Financial Professional Use Only. Not for Use With Consumers.1
Working with Widows
CLABD.1080 (04.14) For Financial Professional Use Only. Not for Use With Consumers.
For Financial Professional Use Only. Not for Use With Consumers.2
Important Company InformationThe content of this seminar is meant to be general information on the subject of widowhood and grieving, and should not be considered legal or tax advice by consumers. For information about Protective Life and its products and services, visit www.protective.com.
Neither Protective Life nor its representatives offer legal or tax advice. Consumers should consult with their legal or tax adviser regarding their individual situations before making any tax-related decisions.
Protective and Protective Life refer to Protective Life Insurance Company (PLICO) and its affiliates, including Protective Life & Annuity Insurance Company (PLAICO). Both companies located in Birmingham, AL.
For Financial Professional Use Only. Not for Use With Consumers.3
Why focus on widows?
How grief affects her decisions
Understanding the stages of widowhood
Help widows avoid pitfalls
What do you say, or NOT say?
Your next steps
Our Focus Today. . .
For Financial Professional Use Only. Not for Use With Consumers.
For Financial Professional Use Only. Not for Use With Consumers.4
TRUE OR FALSE: There will soon be 12 million widows in the U.S.1, with nearing 1 million added each year2.
The mean age a wife becomes a widow is (select one) 59, 65, or 71 3?
Half of women over age 65 live ___ more years after their husband dies4. TRUE OR FALSE: 70% of Baby Boomer wives will outlive their husbands5; 80% of women will be single at death6.On average, only ___% of widows aged 55-64 remarry; by age 65, only ___% remarry; conversely a widower typically remarries within two or three years of his wife’s death6.
TRUE OR FALSE: Widowed female seniors outnumber widowed males by more than 4 to 1 7.
TRUE OR FALSE: Widows feel less secure about financial matters after the death of their spouse.
The Shocking Statistics!
For Financial Professional Use Only. Not for Use With Consumers.5
of widows fire the couple’s advisor after their spouse dies.
70%
For Financial Professional Use Only. Not for Use With Consumers.
Spectrem Group. Study of Wealthy Women Investors. June 2011 (As reported in Pershing Practice Point white paper, “Serving Women Investors was Once Considered a Boutique Business. Today, It is Imperative for Success”)
For Financial Professional Use Only. Not for Use With Consumers.6
of inherited $41+ trillion will go to women
70%
For Financial Professional Use Only. Not for Use With Consumers.
Spectrem Group. Study of Wealthy Women Investors. June 2011 (As reported in Pershing Practice Point white paper, “Serving Women Investors was Once Considered a Boutique Business. Today, It is Imperative for Success”)
For Financial Professional Use Only. Not for Use With Consumers.7
Numb Lost
Emotionally drained Abandoned
Paralyzed Lonely
Fragile Angry
Weak Aimless
Forgetful Helpless
Frightened Overwhelmed
Disconnected Vulnerable
Relieved Pained
Guilty Disoriented
“My husband’s death was the most traumatic event in my life.” -Claire
For Financial Professional Use Only. Not for Use With Consumers.
For Financial Professional Use Only. Not for Use With Consumers.8
Stress and Her BrainNEOCORTEXTHE REASON
LIMBIC SYSTEMEMOTIONS
REPTILIAN COPLEXINSTINCTS
For Financial Professional Use Only. Not for Use With Consumers.9
3 Stages of Widowhood
1 Grief
2 Growth
3 Transformation
For Financial Professional Use Only. Not for Use With Consumers.10
Highly vulnerable time
NO big irrevocable decisions
Focus on immediate needs, settle estate, cash flow & asset review, file for benefits
Financial Triage Need to be heard and understood
Breathe
1. GRIEF–Numb
Feel Financially Secure
For Financial Professional Use Only. Not for Use With Consumers.
Kathleen M. Rehl, Ph.D., CFP®, Author of Moving Forward on Your Own: A Financial Guidebook for Widows
3 Stages of WidowhoodTaking care of me
For Financial Professional Use Only. Not for Use With Consumers.11
NOWESSENTIAL
SOONIMPORTANT
LATERPOSTPONED
1. Memorial service & family
2. Request leave of absence
3. Postpone Germany trip
4. Use yellow sticky notes
1. Pay bills
2. Self-care -yoga
3. Start financial next steps
4. Apply for company death benefits
1. Sell second car; cancel insurance
2. Hire household help
3. Rollover Mike’s 403b
4. Attorney-new will
For Financial Professional Use Only. Not for Use With Consumers.
For Financial Professional Use Only. Not for Use With Consumers.12
1. GRIEF–Numb
Financial steps
Basic estate planning, investments & taxes
Pre or post-retirement issues & house decisions
General Planning Cognitive functions normalized
Balance
2. GROWTH–Journey
Feel Financially Secure
For Financial Professional Use Only. Not for Use With Consumers.
Kathleen M. Rehl, Ph.D., CFP®, Author of Moving Forward on Your Own: A Financial Guidebook for Widows
3 Stages of WidowhoodTaking care of business
For Financial Professional Use Only. Not for Use With Consumers.13
Your Money Envelopes - $1.5 Million
Living expenses and emergency money
$_________
Safe and secure money
$_________
Money that grows
$_________
Buy experiences and invest in memories money
$_________
For Financial Professional Use Only. Not for Use With Consumers.14
Repurposing; independence
Advanced estate and charitable planning
Special family issues
Sharing stories, values and aspirations for future generations
Advanced PlanningNew life evolves
Fulfillment
3. GRACE–Transformation1. GRIEF–Numb 2. GROWTH–Journey
Feel Financially Secure
For Financial Professional Use Only. Not for Use With Consumers.
Kathleen M. Rehl, Ph.D., CFP®, Author of Moving Forward on Your Own: A Financial Guidebook for Widows
3 Stages of WidowhoodTaking care of more
For Financial Professional Use Only. Not for Use With Consumers.15
3 Stages of Widowhood
Highly vulnerable time
NO big irrevocable decisions
Focus on immediate needs, settle estate, cash flow & asset review, file for benefits
Financial Triage Need to be heard and understood
Breathe
1. GRIEF–Numb
Financial Steps
Basic estate planning, investments & taxes
Pre or post-retirement issues & house decisions
General Planning Cognitive functions normalized
Balance
2. GROWTH–Journey
Repurposing; independence
Advanced estate and charitable planning
Special family issues
Sharing stories, values & aspirations for future generations
Advanced PlanningNew life evolves
Fulfillment
3. GRACE–Transformation
Taking care of me Taking care of business Taking care of more
Feel Financially Secure
For Financial Professional Use Only. Not for Use With Consumers.
Kathleen M. Rehl, Ph.D., CFP®, Author of Moving Forward on Your Own: A Financial Guidebook for Widows
For Financial Professional Use Only. Not for Use With Consumers.16
Help New Widows Avoid Pitfalls
Don’t Rush
Beware of Financial Predators
Housing Decisions
Remember the ABCs
Don’t be a Purse
Face Reality
For Financial Professional Use Only. Not for Use With Consumers.17 For Financial Professional Use Only. Not for Use With Consumers.
Memorial& FuneralServices
For Financial Professional Use Only. Not for Use With Consumers.18 For Financial Professional Use Only. Not for Use With Consumers.
WhatDo You
Say?
For Financial Professional Use Only. Not for Use With Consumers.19
What To Say and What Not to Say
He’s in a better place now.At least he’s no longer suffering.It’s all in God’s plan.
NO
Share a personal story about her husband.Keep happy memories alive.YES
For Financial Professional Use Only. Not for Use With Consumers.20
What To Say and What Not to Say
Call me if you need anything.NO
I’ll call you on Thursday and ... YES
I know what you're going through.NOIt’s normal to feel confused/angry/ stressed/distraught ... YES
For Financial Professional Use Only. Not for Use With Consumers.21
What To Say and What Not to Say
It was God’s will. God needed another angel in heaven.NO
It’s hard to understand why death happens... YES
I know what you’re going through. My dad died last year.NOIt’s normal to feel confused/angry/ stressed/distraught ... YES
For Financial Professional Use Only. Not for Use With Consumers.22
What To Say and What Not to Say
You’re young. You’ll find someone new. You can remarry.NOYou are so fortunate to have many good friends. They are there for you... YES
You’ll be stronger after this experience. NOIt’s really so difficult now because you loved your husband dearly… YES
For Financial Professional Use Only. Not for Use With Consumers.23
Meeting Recommendations
1 Location
2 Tears and emotions; listen
3 Talk about now, soon, later tasks
4 Don’t rush business
5 Set next meeting
For Financial Professional Use Only. Not for Use With Consumers.
For Financial Professional Use Only. Not for Use With Consumers.24
1 Listen more, talk less
2 Be her new “thinking partner”
3 Encourage taking time with decisions
4 Help her feel secure and safe
5 Assist with overwhelming activities
6 Show compassion and care
Remember!
For Financial Professional Use Only. Not for Use With Consumers.
For Financial Professional Use Only. Not for Use With Consumers.25
• Advisor Guide: Working Effectively with Widows
• Understanding grief and emotions of women in transition
• Advisor Guide: Communicating With Widows
• What to say, what not to say, what to write, how to handle memorial services, the first meeting and continued care
• Three Stages of Widowhood
• Client brochure to help her on her grief journey
• Educational seminar for widows, wives and friends
• Seminar support material
• www.myprotective.com/widows
• Materials, videos and recordings on grief and working with widows
Resources for Working With Widows
For Financial Professional Use Only. Not for Use With Consumers.26
She has loved.
She has lost.
But she can move forward on her ownwith your help.
She isn’t alone.
For Financial Professional Use Only. Not for Use With Consumers.
For Financial Professional Use Only. Not for Use With Consumers.27
About Kathleen M. Rehl, Ph.D., CFP® Dr. Rehl is the award-winning author of Moving Forward on Your Own: A Financial Guidebook for Widows. A widow herself, Dr. Rehl is frequently invited to speak about widows and their financial issues to professional advisors and women’s groups. Her work has been featured in The New York Times, The Wall Street Journal, AARP Bulletin, U.S. News & World Report and many other publications.
The U.S. Army also uses her guidebook in their Survivor Outreach Services centers worldwide. As a certified financial planner and registered investment advisor, Dr. Rehl had her own independent financial planning firm for 17 years. She closed that business at the end of 2013 to give more time for speaking, writing and teaching activities. Dr. Kathleen M. Rehl is a paid third-party consultant and is not employed by Protective life.
For Financial Professional Use Only. Not for Use With Consumers.
For Financial Professional Use Only. Not for Use With Consumers.
Q & ALearn more about the Working With Widows Program:
www.myprotective.com/widowsor contact your Protective Life Representative
For Financial Professional Use Only. Not for Use With Consumers.