FOIP Annual Report 2007-08

7/27/2019 FOIP Annual Report 2007-08

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Annual Report

Freedom ofInformation

and Protection

of Privacy


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OCTOBER 2008Honourable Ken KowalskiSpeakerLegislaive Assembly o Albera325 Legislaure Building10800 97 AvenueEdmonon, Albera5K 2B6

Dear Sir:

In accordance wih Secion 86 o he Freedom of Informationand Protection of Privacy Act,I have he honour o submi he13h annual repor on he operaion o his Ac or he fiscal yearended March 31, 2008.

Respecully submited,

Original signed by

Heaher KlimchukMiniser


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I am honoured o presen he 2007-08 FOIP annual repor.Service Albera provides advice and assisance o public bodies on access o informaion and proecion ofprivacy maters and ensures ha personal informaion of Alberans held by he Governmen of Albera isappropriaely secured.

Provincial governmen bodies have responded o nearly 28,000 requess for informaion since he Freedomof Information and Protection of Privacy Act(he FOIP Ac) came ino effec and local public bodies haveresponded o over 8,100 requess for informaion.

Significan accomplishmens for he 2007-08 fiscal year include:

Providing up-to-date guidance on developing contracts that protect privacy.Managing Contracts

under the FOIP Actwas revised o reflec changes in law and expanded o address new issues. Launching an online course to provide privacy training for employees on demand and on location.

Assisting public bodies to publish directories of their personal information banks tohelp Alberans o locae he records hey wish o access.

Providing guidance on how the FOIP Act applies to travel expense claim records that are thesubjec of a FOIP reques.

Supporting the development of FOIP expertise of sta by organizing special presentations onnew and emerging privacy issues.

Continuing to advise ministries on new legislative initiatives to promote a consistent approacho access and privacy adminisraion across governmen.

I would like to express my thanks to the Information and Privacy Commissioner, elected ocials and stain governmen and local public bodies for heir coninuing commimen o Alberas Freedom of Informationand Protection of Privacy Act.

Original signed by

Heaher Klimchuk, MLAMiniser of Service Albera

MINISTERS MESSAGE


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ACCESS AND PRIVACY 2007-08 Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

MAKING FOIP WORK FOR ALBERTA

Albertas FOIP Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

FOIP STATISTICS

Requests to Provincial Government Departments,

Agencies, Boards and Commissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Number of requests made to the Alberta government . . . . . . . . . . . 7

Who made access requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

How access requests were processed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Why information was not released . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Response times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

What the FOIP program costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Fees paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Fees waived . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Requests to Local Public Bodies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Number of requests made to local public bodies. . . . . . . . . . . . . . . . 13

Sectors that received access requests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Who made access requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

How access requests were processed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Response times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CONTACT INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

CONTENTS


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Te ollowing achievemens provide a snapsho o he FOIP program his year.

Launched an online privacy course for public body employees

Trained more than 1,100 employees from government and local public bodies

Advised government ministries on access and privacy considerations in41 new legislaive iniiaives

Responded to more than 1,800 questions directed at the FOIP help desk

Received more than 1.2 million hits on the FOIP website

Supported Albertas 12th annual information and privacy conference

Worked with federal, provincial and territorial counterparts to harmonize accessand privacy legislaion and o share resources

ACCESS AND

PRIVACY2007-08HIGHLIGHTS


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Albertas FOIP Program

Service Albera provides leadership, sraegicdirecion and suppor o public bodies subjeco he Freedom of Information and Protection ofPrivacy Act(he FOIP Ac). Tese bodies includeprovincial governmen deparmens, agencies,

boards and commissions, as well as a diverserange o local public bodies operaing across

Albera. Te role o Service Albera is o ensureha Alberans are able o exercise heir righunder he FOIP Ac o reques access o recordsand ha hey can rely on public bodies o proecheir personal inormaion.

Te deparmen promoes he purposes o heAc by providing he public body saff whoare responsible or he day-o-day adminisraion

o he Ac wih he raining, inormaionresources and proessional developmen heyneed o run an effecive FOIP program. Service

Albera also keeps ahead o new issues andrends, and ensures ha he legislaion keepspace wih he changing world.

Supporting FOIP Staff

Processing hundreds o requess some o whichinvolve housands o pages wihin legislaedtimelines is a challenge for FOIP oces. edeparmen compleed a projec o make newechnology available or processing requess.

A sanding offer agreemen was esablished orcopying equipmen wih severing capabiliies.ese copiers can assist a FOIP oce to preparedocuments for disclosure with greater eciency.

Statistics provide an important tool for analyzingprogram needs. Service Albera enhanced isreques managemen sofware o allow local public

bodies o submi reques saisics more easily.e new process has resulted in more ecient andimely saisical reporing o Service Albera.

e Government of Alberta was reorganized inMarch 2008. New deparmens were creaed andohers were dissolved, and some programs weremoved beween deparmens. Service Alberaprovided FOIP saff wih guidance on managingFOIP requess during he ransiion period aferhe announcemen o he new cabine.

Service Alberas FOIP help desk receives calls ande-mails rom FOIP saff and he public who havequesions abou he legislaion. Te help desk

responded o more han 1,800 queries in 2007-08.

MAKING FOIP

WORK FOR ALBERTA

FOIP Quick Facts

In 2007-08, the Government of Alberta

responded to 95 per cent of access

requests within 60 days.

The government has responded to nearly

28,000 access requests since the FOIP Act

came into effect.

Local public bodies have responded to

more than 8,100 access requests.


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Publications and Resources

Publicaions and resources produced byService Albera help FOIP saff become moreknowledgeable and beter prepared o assis hepublic. Albera governmen deparmens enerino a variey o conracs o obain services anddeliver programs. When doing so, they must takeino consideraion heir obligaions under heFOIP Ac as well as heir records managemenresponsibiliies.Managing Contracts under

the FOIP Actwas updaed his year o reflecchanges in law as well as o include new issuesha public bodies mus consider when eneringino conracs or oher agreemens. Te modelconrac clauses were also revised wih headvice and assisance o Albera Jusice and

Atorney General.

A new FOIP Bullein provides guidance onapplying he excepions o he righ o access

when releasing ravel expense claim records in

response o a FOIP reques. Te Governmeno Albera rouinely poss inormaion abouministerial oce expenses and internationalravel expenses on is websies in summaryorm. Individuals may make a reques under heFOIP Ac o obain relaed records. Te newpublicaion, FOIP Bulletin No. 19: MinisterialExpense Claimsexplains how he Ac applies orecords relaing o differen expendiures.

wo issues o FOIP News, an elecronicnewsleter or local public bodies, were published.

Te newsleter keeps he lines o communicaionopen wih all local public bodies, no jus hoseable o paricipae in nework meeings. Tenewsleter ypically highlighs decisions o heInformation and Privacy Commissioner that areparicularly significan o local public bodies. Tis

was especially important this year as the Oceof the Information and Privacy Commissionerpublished a large number o orders. Te

newsleter also includes announcemens abounew and revised publicaions and upcomingcourses, meeings and evens. Te newsleters areavailable on he FOIP websie or easy reerence.

Learning Opportunities

Access and privacy is an evolving field and saffare encouraged o paricipae in aciviies ha willexpose hem o he laes developmens in hefield. Regular inormaion sessions were held wihgovernmen, school board, pos-secondary and

municipal FOIP saff. Tese meeings providean opporuniy or he deparmen o conveyinormaion abou aciviies and or public bodieso share inormaion and sraegies o addresscommon issues. For example, updaes on hereview o hePersonal Information ProtectionActwere provided to FOIP Coordinators toheighen heir awareness o he privacy concernso sakeholders and conracors o public bodiessubjec o hePersonal Information Protection Act.

Special presenaions were offered o FOIPCoordinators on new developments in arange o subjec areas. Elecronic discovery odocumens in he liigaion process and hepossible implicaions or he FOIP process wasone opic. Anoher presenaion showcased anew video and raining package on ideniy hefand considered possibilities for customizing themaerial or in-house raining. Social neworking

was he subjec o several sessions in differenorums where he emphasis was on he poenial

use o social neworking sies by public bodies or

FOIP Quick Facts

The majority of FOIP requests received by the

Alberta government are made by businesses.

FOIP Quick Facts

More FOIP requests are made by individuals to

local public bodies than by businesses.


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consulaion and educaional purposes. Moreover,a panel presenaion provided an opporuniy orgovernmen delegaes o atend an inernaional

conerence on daa proecion o share inormaionand insighs wih colleagues.

Te deparmen suppors an annual access andprivacy conerence. Te 2007 conerence washeld in Edmonon June 13-15. Local, naionaland inernaional expers shared heir insighsand provided inormaion o help delegaes buildexperise. Speakers included Alberas Inormaionand Privacy Commissioner, Frank Work, Q.C.;David Banisar o Privacy Inernaional, Unied

Kingdom; Maja Daruwala of the CommonwealthHuman Rights Initiative, India; and OntariosChief Information and Privacy Ocer, Mark Vale.

Training Program

Like many oher employers, public bodies arerecruiing new saff as more experienced saffreire. Service Albera offers sandard rainingcourses on a regular schedule so ha public

bodies can send new saff or FOIP raining.Te insrucor-led raining program includes

hree one-day courses or employees who areresponsible or FOIP and a hal-day courseor employees who require an overview o heconceps o proecion o privacy and access oinormaion. raining courses are scheduled ordelivery in Edmonton and Calgary and additionalcourses are held around he province as requesed.In 2007-08, 1,105 employees rom governmenand local public bodies successully compleedraining. raining was provided in 48 courses,including 23 delivered a public body workplaces.

All employees, including newly hired employees,are responsible or proecing any personalinormaion o Alberans hey have access o aspar o heir employmen responsibiliies. Privacyraining is mos effecive when offered when and

where i is needed. Service Albera launched anonline privacy course in February 2008 o mee heneed or flexible, imely raining. Tis sel-pacedcourse enables public body employees across

Albera o learn he basics o privacy proecionwithout leaving the oce.

Te FOIP websie coninues o provide userswih easy access o key inormaion on heFOIP Ac including he legislaion, publicaionsand requenly asked quesions and conacinormaion or public bodies. I also includessummaries o decisions under he FOIP Ac made

by the Information and Privacy Commissioner, aswell as links o he ull ex o he decisions.

FOIP Quick Facts

Training participants: 437 from provincial

government bodies, 668 from local public

bodies.

FOIP Quick Facts

Trainers travelled to Brooks, Calgary,

Chestermere, Elk Point, Lacombe, Leduc,

Peace River, Stony Plain and Strathmore.

FOIP Quick Facts

There were more than 1.2 million visits to

the FOIP website this year.


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Focus on Privacy

Public bodies collec personal inormaion rommembers o he public in he course o deliveringservices. Te FOIP Ac allows individuals oreques access o hese records and provides aspecific means o ideniy hem. Each public

body is required o publish a direcory opersonal inormaion banks wih inormaionha is helpul o individuals. Service Albera

assised deparmens o updae heir personalinormaion bank direcories by developinga daabase hey could use o collec heinormaion and publish i in a consisenorma. Te deparmen arranged or personalinormaion bank direcories o be posed in acommon secion on deparmen websies. Service

Albera has made he inormaion more easilyaccessible o users by providing links o all hedirecories on he FOIP websie.

An online knowledge managemen sie was

compleed ha enables governmen employees omore easily locae relevan policies and reerencemaerial. Te sie rerieves documens relaed oprivacy proecion, inormaion managemenand inormaion securiy.

Service Albera provided guidance on heapplicaion o he FOIP Ac o several newservice delivery iniiaives ha involve mulipleminisries. Tis enables programs o achieveeciencies while protecting privacy. e

deparmen also provided advice on conducingprivacy audis.

FOIP Quick Facts

Personal information banks can assist

the public to locate records they may

wish to access.

Effective Legislative Framework

In 2006, he FOIP Ac was amended o allow heminiser o bring newly creaed public bodiesunder he FOIP Ac more quickly han in hepas. Tis mehod was used or he firs imein January 2008 o bring wo newly creaedgovernmen public bodies under he FOIP Ac

wihou requiring an amendmen o he FOIPgeneral regulaion.

A process was esablished a ew years ago oreview and commen on any access or privacyimplicaions o new legislaive iniiaives. Tisprocess promoes a consisen approach o access

and privacy in legislaion across he governmen.Te deparmen consuled wih minisries on41 pieces o legislaion in 2007-08.

National Initiatives

Te deparmen ollowed he legislaivereviews o privae-secor privacy legislaionha ook place in Albera and a he ederallevel, monioring or any implicaions or heFOIP Ac. Legislaion governing he public andprivae secor needs o work ogeher seamlessly

given he exen o he ineracion beweenpublic bodies and heir privae-secor parnersand conracors.

Albera paricipaed on a naional commitee oederal, provincial and erriorial governmensto promote the harmonization of access andprivacy legislaion. Te commitees workofen leads o sharing o educaional and oherresources. Jurisdicions are working ogeher olook a beter ways o conducing privacy impac

assessmens and privacy audis, wo processesha are key o proecing personal inormaionheld by public bodies.


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Number of requests made to the

Alberta government

Governmen deparmens, agencies, boards andcommissions (provincial governmen bodies)rouinely release inormaion o he public. TeFOIP Ac is used only when inormaion is noavailable hrough regular channels.

Saisical repors o FOIP requess are submitedby all ministries including the Executive Council;the Legislative Assembly Oce; the Oces ofthe Auditor General, the Ombudsman, the ChiefElectoral Ocer, the Ethics Commissioner, andthe Information and Privacy Commissioner; andagencies, boards and commissions designaed in

he FOIP Regulaion. FOIP requess are rackedmanually or elecronically by each public body.

In he fiscal year 2007-08, 2,757 FOIP requesswere received by governmen deparmens,agencies, boards and commissions. Tis is a17 per cen decrease rom he 3,308 requessreceived he previous fiscal year.

In 2007-08, here were seven requess orcorrecion o personal inormaion, he samenumber as received he previous fiscal year.

FOIP STATISTICSRequests to Provincial Government Departments,Agencies, Boards and Commissions

Personal Information General Information

3500

3000

2500

2000

1500

1000

500

0

13261406

1233 989

1568

1163

1770

1172 1768

1740

2003-04 2004-05 2005-06 2006-07 2007-08

Number of FOIP requests received during the last five years

*Excludes requess or correcion o personal inormaion.

N

UMBEROFREQUESTS*


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Who made access requests

In 2007-08, 36 per cen o access requess received by governmen public bodies were romindividuals seeking records conaining inormaion abou hemselves. Te remaining 64 per ceno requess were made or general inormaion. In his caegory, he op users were businessesand members o he public.

Business

GeneralPublic

ElectedOfficials

Interest

Groups

Media

Academic/

Researcher

PERCENTAGE OF REQUESTS2006-07 2007-08

0% 10% 20% 30% 40% 50% 60% 70%

80.7%

75.0%

8.3%11.6%

3.1%

5.9%

3.5%4.1%

2.5%2.4%

2.0%1.0%

80% 90%

Top 10 - Requests for General Information

Environment 1318

Employment, Immigration and Industry 55

Tourism, Parks, Recreation and Culture 35

Finance 34

Alberta Energy and Utilities Board 32

Infrastructure and Transportation 31

Sustainable Resource Development 29

Energy 25

Justice and Attorney General 24

Health and Wellness 21

Top 10 - Requests for Personal Information

Child and Family Services Authorities 401

Employment, Immigration and Industry 197

Seniors and Community Supports 102

Solicitor General and Public Security 73

Workers Compensation Board 47

Childrens Services 46

Infrastructure and Transportation 20

Justice and Attorney General 17

Tourism, Parks, Recreation and Culture 13

Health and Wellness 13


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Provincial governmen bodies disclosed or parly disclosed records in 68 per cen o personalinormaion requess, and 22 per cen o requess were abandoned or wihdrawn by he applican,or ranserred o anoher public body. In seven per cen o requess, he applican requesed recordsha did no exis. No records were disclosed in our per cen o requess.

How access requests were processed

Provincial governmen bodies disclosed or parly disclosed records in 22 per cen o general

inormaion requess. In 67 per cen o requess, he applican requesed records ha did no exis.en per cen o requess were abandoned or wihdrawn by he applican, or ranserred o anoherpublic body. No records were disclosed in one per cen o requess.

DIS

POSITION

Records

Do Not Exist

PartlyDisclosed

TotallyDisclosed

Abandoned

Withdrawn

NothingDisclosed

Transferred

0% 10% 20% 30% 40% 50% 60% 70%

14.6%15.7%

7.7%9.1%

4.5%

3.1%

4.4%

4.6%

1.4%4.2%

0.9%0.3%

66.6%

63.0%

PERCENTAGE OF REQUESTS

2006-07 2007-08

PartlyDisclosed

TotallyDisclosed

Records

Do Not Exist

Abandoned

Withdrawn

NothingDisclosed

Transferred


2006-07 2007-08

0% 10% 20% 30% 40% 50% 60% 70%

DISPOS

ITION

15.6%

13.4%

10.6%13.2%

7.0%

14.1%5.7%

4.5%

3.5%2.9%

0.6%0.8%

57.1%

51.1%


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Why information was not released

When public bodies sever information from a record or withhold a record, they must indicate

which section of the FOIP Act was used to authorize the decision. e following table summarizeshe secions o he Ac ha were cied by provincial governmen bodies when records were nocompleely disclosed.

Te number o occurrences indicaes he number o requess where a paricular secion o he Acwas used. Because several secions may be used on a single reques, he number o occurrences isno relaed o he number o requess compleed. Number of

Sections of Informationthe Act Used Exceptions Occurrences

17 Third party personal information 809

24 Advice from ofcials 158

27 Privileged information 130 21 Intergovernmental relations 89

16 Third party business/tax interests 67

20 Law enforcement 64

25 Harmful to economic or other interests of a public body 48

12 Refuse to conrm or deny existence of a record 38

29 Information otherwise available to the public 22

26 Testing procedures, tests and audits 11

19 Condential evaluations 8

18 Harmful to individual or public safety 8

22 Cabinet and Treasury Board condences 4 28 Harmful to conservation 2

Number ofSections of Informationthe Act Used Exclusions Occurrences

5 Other legislation paramount 53

4(1)a Court/judicial records 46

4(1)l Registry records 44

4(1)q Communications between MLAs and/or membersof Executive Council

19

4(1)d Records of Ofcers of the Legislature 7

4(1)p Speaker/MLA records in Legislative Assembly Ofce 6 4(1)b (Quasi) judicial notes, communications, draft decisions 5

6(4)b Ministerial brieng for a session of the Legislative Assembly 5

4(1)g Examination/test questions 4

4(1)k Incomplete prosecution records 3

4(1)o Personal/constituency records of members of Executive Council 3

6(4)a Ministerial brieng for a new portfolio 1

4(1)e Disclosures to the Ethics Commissioner 1

4(1)j Non-public body records in Provincial Archives 1

0


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Response times

A oal o 95 per cen o requess received

by provincial governmen bodies werecompleed wihin 60 days. Tis oalrepresens 87 per cen compleed wihin30 days and eigh per cen wihin30-o-60 days. Te remaining requess

were compleed in more han 60 days.

Te FOIP Ac saes ha normally a requesmus be compleed wihin 30 days o hedae i was received. However, he Acallows he head o a public body o exendhis or an addiional 30 days under hree

circumsances: i more ime is needed oconsul wih anoher public body or wih athird party; if the request does not providesucient detail to allow identication of therequested record; or if a large numbero records is involved.

Provincial governmen bodies coninueo urn around a high volume o FOIPrequess wihin a shor imerame. Alberansconinue o have imely and effecive access

o governmen inormaion.What the FOIP program costs

Governmen bodies spen an esimaed$6,207,000 adminisering he FOIP Ac.In addiion, he division spen approximaely$730,000. Expenditures by the Oce of theInformation and Privacy Commissioner arealso relaed o he adminisraion o he Acand are reported annually by that oce.

2006-07 2007-08

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%85.5%

30 daysor less

30-60 days 60+ days

NUMBER OF DAYS TO COMPLETE REQUEST

87.1%4.5% 5.1%

9.1% 7.8%PERCENT

AGEOFCOMPLETED

REQUESTS

FOIP Quick Facts

96 per cent of requests are handled

without complaint to the Information and

Privacy Commissioner.


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Fees paid

Te ee schedule or processing FOIP requess is

se ou in Schedule 2 o he FOIP Regulaion. In2007-08, provincial governmen bodies collecedees o less han $73,000. Fee inormaion is noavailable or local public bodies.

General information requests

A $25 iniial ee is charged or general inormaionrequess. Addiional charges may be applied orime spen locaing, rerieving and preparingrecords for disclosure; computer programmingand processing; and copying records. Additional

ees canno be charged or he ime spenreviewing records o deermine he need orsevering inormaion.

When a request is received, a fee estimate isprepared. I he esimae is less han $150,only he iniial ee o $25 is colleced.

Personal information requests

Applicans requesing heir own inormaionpay only copying charges and only i he

charges exceed $10.

Fees waived

Public bodies and he Inormaion and Privacy

Commissioner may waive fees if the applicantcannot aord payment; if the record relatesto a maer of public interest; or for any otherreason ha i is deemed air o excuse paymen.

Te amoun o hese ee waivers by provincialgovernmen bodies is shown in heollowing able:

Amount collected

Type of fee 2007-08 2006-07

General informationrequests

Initial fees $41,600 $40,100

Other general $12,800 $29,900

Personal informationrequests

Copying $18,500 $20,600

Total $72,900 $90,600

Total fees collected

2

Fees are ofen reduced or eliminaed by clariyingrequess and providing only he records acuallyneeded by he applican. Te value o eeseliminaed in his way canno be calculaed.

Amount waived

Type of request 2007-08 2006-07

General informationrequests $4,910 $12,479

Personal informationrequests

$1,481 $1,856

Total $6,391 $14,335

Total fees waived


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Number of requests made to local

public bodies

Local public bodies include local governmen(municipaliies, Mis setlemens, irrigaiondisrics, drainage disrics, housing managemen

bodies and public libraries), school jurisdicions,pos-secondary insiuions, healh care bodies,and police services and commissions.

In 2007-08, 958 local public bodies providedsaisics, indicaing ha hey received1,630 FOIP requess. Tis is an increase

o 16 per cen over he 1,401 requess receivedhe previous fiscal year.

In 2007-08, here were six requess o correcpersonal inormaion compared o fiverequess received he previous fiscal year.

Requests to Local Public Bodies

NU

MBEROFREQUESTS*


563688 739 789

1005

318

394

555612

625

2003-04 2004-05 2005-06 2006-07 2007-08

Number of FOIP of requests received during the last five years

*Excludes requess or correcion o personal inormaion.

1800

1600

1400

1200

1000

800

600

400

200

0


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Healh care bodies received 141 FOIP requess

compared o 157 requess received he previousyear; 84 per cent of these requests were forgeneral inormaion.

Pos-secondary educaional insiuions received70 FOIP requess compared o 74 requessreceived the previous scal year; 61 per cento hese requess were or personal inormaion.

School jurisdicions received 68 FOIP requesscompared o 54 requess received he previous

year; 62 per cent of these requests were for

personal inormaion.

Sectors that received access requests

Police services and commissions received

859 FOIP requess compared o 679 requessreceived in 2006-07; 91 per cent of these requestswere or personal inormaion.

Local governmen bodies received 492 FOIPrequess during he fiscal year compared o437 requess received he previous year. O heserequess, 76 per cen were or general inormaion.Municipaliies received he majoriy (488) o herequess received by he local governmen secor.

4


900

800

700

600

500

400

300

200

100

0 42 23116

43

118

376

SchoolJurisdictions

Post-Secondary

Institutions

Health CareBodies

LocalGovernment**

Police Services& Commissions

2627

NUMBEROFREQ

UESTS*

*Excludes requess for correcion of personal informaion.**Includes municipaliies, improvemen disrics, special areas, regional service commissions, drainage and irrigaion disrics,

housing management bodies, Mtis selements/General Council, and public libraries.

781

78


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Top 10 - Requests for General Information

Municipal District of Rocky View No. 44 138

City of Edmonton 83

City of Calgary 75

Regional Health Authority 6

(Capital Health)75

Edmonton Police Service 34

Calgary Police Service 20

Lethbridge Regional Police Service 16

Regional Health Authority 3(Calgary Health Region)

14

University of Alberta 11

Calgary School District No. 19 9

City of St. Albert 9

Top 10 Requests for Personal Information

Calgary Police Service 517

Edmonton Police Service 211

City of Calgary 77

Lethbridge Regional Police Service 46

University of Alberta 19

City of Edmonton 10

Parkland School Division No. 7 9

University of Calgary 9

Grant MacEwan College 8

Calgary School District No. 19 7

Regional Health Authority 3

(Calgary Health Region)7

Who made access requests

In 2007-08, 62 per cen o he access requess received by local public bodies were romindividuals seeking records conaining inormaion abou hemselves. Te remaining 38 per ceno requess were made or general inormaion. In his caegory, he op users were memberso he public and businesses.

ElectedOfficials

Media

GeneralPublic

Interest

Groups

Academic/

Researcher


2006-07 2007-08

0% 10% 20% 30% 40% 50% 60% 70%

43.7%

40.0%30.2%

29.1%

11.0%17.3%

9.8%7.0%

4.0%

4.2%

1.3%2.3%

Business


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Local public bodies disclosed or parly disclosed records in 78 per cen o personal inormaionrequess. In seven per cen o requess, he applican requesed records ha did no exis.Seven per cen o requess were abandoned, wihdrawn by he applican, or ranserred oanoher public body. No records were disclosed in eigh per cen o requess.

How access requests were processed

Local public bodies disclosed or parly disclosed records in 73 per cen o general inormaionrequess. In five per cen o requess, he applican requesed records ha did no exis. welve percen o requess were abandoned, wihdrawn by he applican, or ranserred o anoher public

body. No records were disclosed in 10 per cen o requess.

PartlyDisclosed

TotallyDisclosed

Abandoned

Records

Do Not Exist

Withdrawn

NothingDisclosed

Transferred


2006-07 2007-08

0% 10% 20% 30% 40% 50% 60% 70%

DISPOSITION

38.1%

44.1%

35.3%29.2%

6.8%5.3%

5.3%

3.0%

10.0%15.3%

3.5%2.1%

1.2%1.0%

PartlyDisclosed

TotallyDisclosed

NothingDisclosed

Abandoned

Transferred

Records

Do Not Exist

Withdrawn


2006-07 2007-08

0% 10% 20% 30% 40% 50% 60% 70%

DISPOSITION

61.8%

59.6%

16.5%20.1%

7.9%8.4%

7.1%

3.8%3.3%3.5%

2.0%

1.1%

1.5%3.4%

6


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Response times

Overall, 96 per cen o requess made o local public bodies were compleed wihin60 days o receiving he requess. Tis oal represens over 86 per cen compleed wihin30 days and 10 per cen wihin 30 o 60 days. Four per cen o requess were compleedin more han 60 days.

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

2006-07 2007-08

NUMBER OF DAYS TO COMPLETE REQUEST

85.2%

30 daysor less 30-60 days 60+ days

86.1%4.2% 3.6%

10.5% 10.2%PERCENTAGEOFCOMPLE

TED

REQUESTS


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8

Access and Privacy

Service Alberta

Office hours: 8:15 am to 4:30 pmMonday to Friday

Office phone: 780-422-2657

Help desk phone: 780-427-5848

Toll free: In Alberta, dial 310-0000then enter 780-427-5848

Fax: 780-427-1120

E-mail: [email protected]

Website: foip.alberta.ca

FOIP Statistics: foip.alberta.ca/resources/statistics

CONTACT

INFORMATION


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10/2008 200

ISSN 1485-5372

Documents

FOIP Annual Report 2007-08