F l e x i b l e b i l l i n g S o l u t i o n S

o p e n m i n d s n e w i d e a s

o p e n m i n d s n e w i d e a s

Flexible and FaSt

Omniware defines the new generation of billing solutions with its flagship product Omnibill®.

Our advanced software architecture gives service-based companies a flexible, adaptable solution for all of their billing needs. With Omnibill®, you get a consolidated invoice with cross-industry and cross-service billing, meaning you can bill for multiple services like mobile phone, cable Internet and even highway toll charges.

The software is so adaptable that your company can automatically offer rebates and incentives. For example, you can offer your customers an incentive to lower their phone bills by subscribing to your pay-per-view movies. The more movies your customers buy, the cheaper their phone calls. Omnibill® can do this automatically and simply.

And if you need to create a new rate plan or change your incentives, you can do this quickly and cheaply with Omnibill’s®

easy-to-use web portal.

Simplify your billing

Omnibill® is one of the most flexible and powerful billing software products in the industry. This well-designed system can process huge amounts of data from unlimited services and industries all at once. Omnibill® has been proven to perform as many as 600 million events rated per month per CPU and can bill and invoice for as many as 16 million accounts per month per CPU.

For large and Small companieS

No matter what your company size - whether you are a large corporation or a small business - you need to ensure you’re sending out accurate bills quickly. You have two options: a client-based installation, where you install Omnibill® on your servers, or a complete service bureau solution, where we fully host your billing. The service bureau is hosted at our fast, secure, fully redundant data centre with 24x7 security.

Whatever the option, the Omniware team will help you define, install and configure a solution for you that is suited to your unique needs. Our operations team will be with you at every step to ensure your billing processing does not miss a beat.

what makeS omnibill® unique

Omnibill® was created by some of the greatest minds in the industry. We didn’t just want to create another copy of an existing billing system. Instead, the focus was to create an innovative billing solution that could withstand the rapidly changing demands of business.

The unique architectural solution was created by a team of professionals with extensive software experience. The key architects of the system have PhDs in computer science, and the software usability was driven by individuals with extensive telecom and other service industry experience.

Through fostering an environment of open minds and new ideas, we created a powerful, flexible product with business process simplicity at its heart.

The Omniware team has extensive billing and telecom experience and can help you streamline your business processes to ensure that your billing needs are met in the most efficient and cost-effective way.

Regardless of your billing needs, Omniware can offer you the right solution for your company.

omnibill® featureS overview

highly adaptable and flexible SyStem

• billformultipleservices

• getaconsolidatedinvoicewithcross-industryandcross- servicecharges

• changerateplansonthefly

• useasimpleweb-portalinterfaceforbothcustomersand customerservicereps

impreSSive proceSSing power

• processasmanyas600millioneventsratedpermonth perCPU

• billandinvoiceforasmanyas16millionaccountsper monthperCPU

Support for large and Small companieS

• letushost,supportandrunyourbillingatourdata centreorinstallOmnibill®atyoursite

• integrateOmnibill®intoyourexistingOSSsuiteeasily

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a competitive advantage

While most billing systems slow down marketing departments who want to offer customers new plans, Omnibill® gives service providers a huge competitive advantage by letting them launch creative and attractive plans in just a matter of hours. Your company can then take on the competition, attract new customers, retain the existing ones and optimize the use of your resources, making you an industry front-runner.

Omnibill® also lets you get to market quickly and test your product in the market before a full launch.

With Omnibill®, you can automatically send out accurate bills on time, track customer payments and produce useful reports quickly. All of this automation takes the pain, complexity and cost out of billing.

In its architecture and design, Omnibill® is simple, flexible and cost-effective software. Its applications not only streamline the traditional billing procedure, but also easily take care of the new billing complexities that have arisen because of deregulation, advanced technology, the convergence of services and increased competition.

get power and flexibility

Companies that have installed Omnibill® have been proven to save time and money once it has been installed and configured because of the software’s incredible flexibility and adaptability.

Omnibill® has proven implementations for DSL, long distance, Voice-over-Internet protocol and WiMAX services. The software is entirely web-enabled, providing a complete end-to-end solution for service providers.

time and money Saver

Omnibill® has a powerful billing and rating engine that lets you support an unlimited number of services and rate plans and offers the following features:

• smartorganizationofrateplans• unlimitedpricingperiods(peak,off-peak,weekend, after-hours, etc.)• unlimitedsingleormulti-tieredratingschemes• priceoverridesatacustomerlevel• abilitytopre-sellblocksofusage• cross-serviceratingandsupportfor“friendsandfamily” type plans

[ Sample of Bell invoice generated by OmnibillTM. ]

• billingforanyperiod(forexample,daily,monthly,everysix months and yearly)

Omnibill® includes a flexible order entry system that gives you:

• unlimitedlineitemsperorder• flexibilityofchargingforwholeorderupfrontorwith first-service invoice• abilitytotakedepositsattimeoforder• pricesfordifferentequipmenttypesandmodelsfordifferent locations or market segments• flexibleshippingratesandtaxationrules

Omnibill® is flexible with features like:

• completeend-to-endflow-throughprovisioning• billinginrealtimeorinbatch• automated invoicing, payments and real-time payment gateways• comprehensivefinancialmodelforfinancingorleasingitems

Omnibill® is easy to use with features like:

• customercaremanagementportal• intuitiveorganizationofinformation• completeauditingtotrackwhodidwhatandwhen

[ Sample of RapidTel invoice generated by OmnibillTM. ]

omnibill® benefitS

compete in the marketplace

• launchnewandcreativepricingplansquicklyandeasily

• sendoutaccuratebillsontime

• attractnewcustomers

Save time and money

• automatepayments

• automateinvoices

• havereal-timereportsreadilyavailable

configure fully

• doityourself

• defineyourownservicesandplans

• usepre-configuredcartridgesasastartingpoint

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6

make it your own

your data iS Secure with uS

Omnibill® is a secure system that offers advanced protection for all of your confidential information. You can rest assured using Omnibill’s® 128-bit encryption and signed certificates for web portal communication. Both one-way and two-way encryption provide more protection for your data, and Omnibill® includes a built-in authentication mechanism or it can link directly into your existing corporate LDAP.

The rich security policy model within Omnibill® defines what the user can see (visibility security) andwhat the user can do(functionalsecurity).Thisfine-grainedsecuritycontrolletsyougive each user across your organization only the access privileges he or she needs to perform tasks without exposing confidential information.

Your administrator defines and enforces your corporate security policies and it’s up to you who has access to what information and what types of operations staff members can perform.

FitS the “bill” For large and Small companieS

No matter what size your company, Omniware has a solution for you. Omniware offers both a client-based installation and a complete service bureau, meaning Omnibill® can be either installed at your site or installed at our data centre where we entirely host, configure and support the software for you. Either way has its advantages; it really depends on your needs.

Whatever the option, the Omniware team will help you define, install and configure a solution for you that is suited to your unique needs. Our operations team will be with you at every step to ensure your billing processing does not miss a beat.

client-baSed inStallationS

This option is intended for large corporations that need their billing systems to be located on their corporate intranet. The Omniware team will help install Omnibill® at your site, link into other OSS systems and train your staff with all of the operational skills needed for helping to run your system and process your invoices.

omnibill® optionS

chooSe from one of two omnibill® Software packageS:

• forlargecorporations,aclient-basedinstallationwherethe systemrunsonyourcorporateintranet

• afully-hostedservicebureauwherewetakecareofallyour

billingneedsforyou

omnibill® haS top-notch Security and Support that includeS:

• one-wayandtwo-wayencryptionprovidingdifferent degreesofprotectionforyourdata

• confidentialinformation(likecreditcardnumbers)isonly

partiallyvisibletopreventfraudulentuse

• differentlevelsofaccessthatyoucansetupforyourstaff

• 24-hourhelpdesk(phoneandwebaccess)

you can configure omnibill® for multiple Service offeringS. to help you get Started, you can uSe our pre-configured cartridgeS including:

• VoIPcartridge

• voicecartridge(LD,800,etc.)

• mobile/cellularcartridge

• Internetcartridge

• IPTVcartridge

• softwareasaService(SaaS)cartridge

• andmanymore…

[ Omniware Data Centre offers the highest guarantee to safeguard your valuable data, located at one of North America’s most connected buildings with 9 unique

fibre-optic networks, 25 diverse entrances and more than 7,000 strands of fibre. The centre has around-the-clock security with closed-circuit television cameras. ]

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Service bureau (hoSted Solution)

Leave all of the work to us. We have a dedicated, experienced team to take care of all your billing operational needs and provide constant health-monitoring of the system.

Your customer service support centre will have secure, seamless web access to Omnibill® to handle all customer issues, and in the meantime, we host your billing system for you so you don’t have to worry about it. Omniware can support, help configure and run your system for you.

You don’t need to buy new servers and you don’t need to look after the hardware. The Omniware operations team will take the guesswork out of billing and eliminate your billing headaches.

help when you need it

For both client-based installations and hosted solutions, we offer 24x7 support from our Omniware helpdesk, which you can call to speak to our support staff or you can raise tickets through our helpdesk portal. Our support team will assist with all of your billing needs and quickly resolve any issues you may have.

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generate uSeful reportS

[ Revenue adjustment details. ] [ Summary of total revenue adjustments by region. ] [ Revenue adjustment breakdown by region. ]

cuStom and Standard reportS

The Omnibill® reporting suite offers a wide range of billing and revenue management reports. Its simple drag-and-drop format lets you choose what information you want to see and how you want it displayed.

With Omnibill®, you have a wide range of analytics that have slice and dice features and let you drill down for more detailed information.

Our system can sort data, answer business questions and resolve business riddles like:

• whatcampaignsandpromotionsareworkingthebest?• whichgeographicalareasgeneratehighrevenue?• whataremybestsellingservicesineachcity?• whataremybestsellingplansoverall?• whatwastheeffectofmyrecentoffersandpromotions?

You can use this information to make informed decisions about your marketing and advertising strategies.

Omnibill® also includes a wide array of existing reports to get you started like:

• revenuetrendreports• customerchurnreports• agingreports• creditcardexpiryandfailurereports• monthlyagentcommissionsreports• planallocationreports• planmigrationreports• andmanymore

reporting FormatS

Omnibill® allows you to create reports in a variety of different formats. Telemanagement reports include a range of charts and graphs for easy viewing and measuring against Key Performance Indicators(KPIs).Thesechartscanbelinkedintoyourcorporateportal showing real-time up-to-date information.

To easily integrate with your other systems, you can also export reports to the following formats:

• HTML• PDF• CSV• XML• Excel

reporting diStribution

Once Omnibill® creates these reports, it can distribute them automatically to staff members and decision-makers within your company. You don’t have to worry about distributing these reports manually; instead, the Omnibill® scheduler automatically e-mails users the reports to which they subscribe or request.

omnibill® reportS

omnibill® can create a wide variety of canned reportS including:

• customerchurnreports

• agingreports

• creditcardexpiryreports

• creditcardfailurereports

• monthlyagentcommissionsreports

• planallocationreports

• revenuetrendreports

• andmanymore

you can alSo perform analyticS that give you the following valuable information for example:

• best-sellingservicesbycity

• plansthatsellthebestoverall

• howrecentpromotionsormarketingcampaignswere receivedbycustomers

• subscriberconcentrationsacrossgeographicalareas

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truSt in the technology

Strong deSign

Omnibill® has flexible architecture and can support a number of technologies. It has been designed to integrate with existingOSSsystems(forexample,provisioningsystem,fraudsystem), supported by a suite of open interfaces that simplify communications going into and coming out of the billing system.

architecture

HighlightsofOmnibill’s® advanced architecture include:

• flexibledesign• Javaweb-basedsolution• operatingsystemagnosticwhichcandeployonUNIXor Windows servers• Oracledatabase,supportinglatestclusteringoptions• BEAWebLogicapplicationserver• commonwebservicesinterfaceusingservice-oriented architecture(SOA)

technologieS adopted

Omnibill® uses the following technology and components:

Software• Oracledatabase(10g)• BEAWebLogicapplicationserver(v9.1)

Development• J2EEdevelopmentsolution• service-orientedarchitecture(SOA)compliant

Hardware • UNIXservers(preferredforlargerclients)• Windowsservers(morecost-effective)

technological featureS

• flexibledesignandarchitecture

• supportsawiderangeoftechnologies

• commonframeworkdesign

• easy-to-useweb-basedportal

• abilitytoconfigureneworexistingservicesonthefly

common Framework deSign

Omnibill® is built from a set of common frameworks including portal and web services that use a common interface framework and the common data store for operational modules.

Omnibill’s® design has the following features:

• consistentuserinterfaceforCSRandcustomers• fullyintegratedplug-inmodules(billing,mediation, reporting engines, etc.)• onlinedatabaseanddatawarehouse• accesstodatausingreal-timewebservicesorbatchmode• industry-standardservicesavailableout-of-the-box• extensiveconfigurabilityofbusinessrules(data-driven solution)• independentmodulesthatcanbepluggedinortakenout as needed• easylinkingtoexternalOSSsystems

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link all of your SyStemS together

[ Left: OmnibillTM can fully integrate with all of your other systems

using these mediator components. ]

For example, the Omnibill® mediator can pull in events from a cellular switch and capture your customers’ calls; work out a cost for each call depending on customers’ plans, where they called and at what time; and then send the results to another billing system or to an external portal that can display user invoices. We do all of the up-front validation, aggregation and rating work for you, leaving your system to gather the results and display the invoice.

omnibilltm mediator componentS

Omnibill® includes a comprehensive mediation solution that handles a variety of incoming feeds, provides statistical processing of data and distributes the processed data to multiple external systems.

The Omnibill® mediator has the following components:

• Collectors• FunctionalOperators• Distributors

a comprehenSive mediation tool

Omnibill® has a powerful mediation solution for those companies that need it. The Omnibill® mediator acts as a gateway to pull in events from different sources and then process them in a number of different ways such as validating, rating, aggregating and distributing the results to other systems through different channels.

mediator componentS

1. collectorS

• scalabletohandlehundredsofmillionsofusagerecords

• accesstodatafromnetworkelements,radius/diameter servers,flatfiles,etc.

• abilitytoreceivereal-timeusageorbatchedusage

2. functional operatorS

• usagevalidation

• usagematching:identifythecustomerforeachusage recordusingconfigurablematchingrules

• usagerating

3. diStributorS

• raw,aggregatedorratedusageprovidedtoexternal systems(billing,customerportal,etc.)

• triggersprovidedtoexternalsystems(provisioningsystem

triggertodisconnectanassociatedservice)

• distributionschedulersendsinformationtoexternal systemsatpredefinedtimes

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impreSSive perFormance

HerearesomeexamplesofhowfastOmnibill® has performed in performance benchmark tests. The performance benchmarking for Bell Canada was conducted by the CGI performance testing team.

new SubScriber activation reSultS

Client and Product• BellSympaticoUnpluggedWiMAXservice

Benchmarking Process• Activationofcustomersthroughthewebservices• Calculationofproratedactivationchargesandtaxation• Creationofentireaccountprofileinthedatabase• Constructionofobjectrequestforreal-timecreditcard gateway processing

Performance Results• Singlethreadcanactivate430,000accountsperday

rating benchmark reSultS

Client and Product• RapidTelproduction• CustomershavecombinationsofVoIP,longdistanceand toll-free services

Benchmarking Process• Guidingandratingwithcomplexplans

Performance Results• 830,000eventsratedperhourperCPU

billing benchmark reSultS

Client and Product• BellSympaticoUnpluggedWiMAXservice

Benchmarking Process• Monthlybillingforcustomers

Performance Results•16millionaccountscanbebilledandinvoicedpermonth per CPU

FaSter billing For a FaSt-paced world

Omnibill® was built by some of the best designers in the industry who have extensive knowledge and experience to create a flexible system that is also lightning-quick. Omniware has been able to find the answer to what so many designers in the past have been unable to achieve.

This software is extremely fast and able to handle a tremendous number of accounts, bills, events and activations. In fact, Omnibill® has been proven to be one of the fastest billing systems in the industry.

Omnibill® can perform as many as 600 million events rated per month per CPU, and can bill and invoice for as many as 16 million accounts per month per CPU.

To attain these impressive numbers, Omnibill® uses a proprietary thread-control design pattern within the Oracle database to achieve a tremendous throughput of database transactions. The central thread controller is able to funnel streams of self-contained objects into optimized worker agents.

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unleaSh the power of omnibill®

[ Omnibill’s® advanced architecture ensures you get the fastest possible performance. ]

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lightning faSt

omnibill® haS been proven to be one of the faSteSt billing productS in the induStry:

• canperformasmanyas830,000eventsratedperhour perCPU

• canbillandinvoiceforasmanyas16millionaccountsper monthperCPU

• asinglethreadcanactivate430,000accountsperday perCPU

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cuStomer teStimonialS

Omniware has built its reputation on how we treat our customers. We listen to your needs and then go above and beyond what is required of us to deliver a flexible, reliable and fast system that will handle all of your billing needs.

Some of our satisfied customers include RapidTel and Bell Canada. Their positive outcomes and stories are what make Omnibill® great.

bell canada digital voice lite

project

• Voice-over-IPservice• 45-dayimplementation(productionsinceDecember2005)• servingallBellsubscribersacrossCanada• ratingusingsubscriber-purchasedblocksoftime• integratedtonetworkserverandorderingsystem

liSten to the expertS: our cuStomerS

reSultS

Omnibill® deployed successfully at Bell Canada in December 2005 for its national Voice-over-IP service, Bell Digital Voiceresidential service. Omnibill® receives all of the raw VoIP usage and rates according to customer blocks of time purchased for bundled international calling countries.

Omnibill® has been fully integrated with Bell’s ordering system and with MetaSolv’s mediation server to receive unrated usage. Omniwarecompletedtheimplementationinanamazing45daysfrom project initiation to a live production environment.

bell canada Sympatico unplugged

project

• WiMAXservice• 90-dayimplementation(productionsinceApril2006)• servingallBellsubscribersacrossCanada• completebillingsolution

• integratedwithorderingsystemandBellportal• monthlybilling,adjustments,taxationandproductionof invoices• creditcardnoticesautomaticallye-mailedtosubscribers• automatedcreditcardpayments• Omnibill® portal used by all customer service representatives

reSultS

Omnibill® has been deployed as the billing engine for Bell Canada’s national WiMAX service called Sympatico Unplugged.

The Omniware team worked within a 90-day time-to-marketwindow, and successfully deployed and configured Omnibill® for billing, invoicing, payment processing and reporting. Omnibill®

has been integrated with Bell’s ordering system and Bell’s web portal, leveraging Omnibill’s® SOA compliant web services. This was the second successful deployment for Omniware at Bell Canada in a four-month window.

teStimonialS

rapidtel

“I’mamazedathowquicklyOmniwareimplementedthenewsystemandamimpressedwiththerichsetoffeaturesavailableout-of-the-box.”

- joeDeSousa,presidentandCeOofrapidTelInc. (2005)

bell canada

“Omnibill®allowedustodeliverservicesinaveryshorttimeframeandlimitedbudgetinordertocompeteeffectivelyintheindustry.”

- brigitteSeguin,associatedirector,Corebilling Delivery(2007)

bell canada Sympatico unplugged

“workingwithOmniwarehasbeenasmoothandconsistentexperience.Theyseethingsotherpeoplemiss,arearticulateandwellorganized.wheneverwecometothemwithachallengetheyproposequick,‘lowpain’solutions.weprizethecustomerexperience,speedinexecutionandflexibility:Omniwareisagreatpartnertohelpusmeetthoseobjectives.”

-associatedirector,SympaticoUnplugged(2007)

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rapidtel

project

• Voice-over-IP,long-distancecalling,callingcards,toll-free services• 30-dayimplementation(productionsinceNovember2004)• completehostedsolution

reSultS

Omnibill® has provided a consolidated billing portfolio for all of RapidTel’s service offerings. Its flexibility has allowed RapidTel to market innovative pricing plans in the growing VoIP marketplace. “Omniware’s billing solution has allowed us to revamp ourmarketing strategy and has proved pivotal in our deployment of Voice-over-IP andDSL services,” says JoeDe Sousa, presidentandCEOofRapidTelInc.“I’mamazedathowquicklyOmniwareimplemented the new system and am impressed with the rich set offeaturesavailableout-of-the-box.”

“The implementationcyclewas just threeweeks fromstart-to-end. The billing software suite has allowed RapidTel to manage their customer profiles, create and market competitive rating

liSten to the expertS: our cuStomerS

schemes, and make business decisions based on customer patternsandrevenueforecasting.”

RapidTel is an Ontario-based, privately owned company offering longdistancevoice,toll-freeandcallingcardservicessince1991.It has recently launched new service offerings of Voice-over-IP and DSL Internet.

bell canada wimax-in-home

project

• WiMAXin-homeservice• 90-dayimplementation(productionsinceMarch2007)• servingallBellsubscribersacrossCanada• completebillingsolution• integratedwithorderingsystemandBellportal• Omniwarefinancingmodelusedtomanagerent-to-own equipment for customers

reSultS

Omniware implemented the entire billing solution and this was another successful 90-day time-to-market service for BellCanada.

contact uS

helping you with all of your billing needS

nomatterwhatyourcompanysize,whetheryouarealargecorporationorasmallstart-up,wehavetheproducttofityourneeds.

ContactustoarrangeafreedemonstrationtofindoutexactlyhowOmnibillTmwillhelpyourbusinessandletyouremaincompetitive,orarrangeforafreeassessmentofallofyourbillingneeds.

Corporate Head OfficefirstCanadianPlace100kingStreetwest,Suite5700Toronto,Ontario,Canadam5x1C7

Richmond Hill Office8900yongeStreet,Suite200richmondhill,Ontario,CanadaL4C0L7

Eastern US Sales Office1225franklinavenue,Suite325gardenCity,newyork,11530

Western US Sales Office6565northmacarthurblvd.,Suite225Irving,Texas,75039-2482

South American Sales Office701brickellavenue,Suite1550miami,florida,33131

Phone: (416)264-6664e-mail: sales@omniware.cawebsite:www.omniware.ca

copyright 2007 by omniware SolutionS inc.

[ Omniware’s head office is located in the heart of Toronto. ]

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