Findings from 2014 Staff Satisfaction

SurveyApril 8, 2014

AgendaResearch OverviewKey Survey FindingsConclusions

RESEARCH OVERVIEW

Research Overview

Research OverviewMinor updates from 2013 questions Invited all staff and faculty to

participate 82 out of 119 responded (about

70%) Margin of error is ±6% at a 95%

confidence level

Respondent Profile

Cross-tabulations by each characteristic is provided in the report’s appendix.

Length of time with NAS   Work Area  1 year or less 32% Nonprofit office 14%2-3 years 30% Teaching staff 50%4-5 years 16% Non-teaching staff 31%6 or more years 22% School management 5%

School   Shift  Aurora 34% Days 64%Thornton 23% Nights 9%Lakewood 21% Both 27%Non-profit office 13% Returning in 2013/2014  New America College 9% Yes 79%

    No 5%    Unsure 16%

KEY FINDINGSDetailed Findings

Interpretation of ResultsAgreement Questions Rating Questions Pos/Neg Questions Value

Strongly agree Very good Very positive +5.0

Somewhat agree GoodSomewhat

positive +2.5

Don't know/Not applicable Fair Don't know 0.0Somewhat disagree Poor

Somewhat negative -2.5

Strongly disagree Very poor Very negative -5.0

General Ratings - 2014  All

responsesIn general, how would you describe staff morale at NAS? 2.0

Overall, how would you rate your specific school? 2.8

Overall, how would you rate your job? 2.9

How would you rate the school's overall reputation with the community? 1.8Overall, how would you rate NAS as an organization? 2.2

Working at New America School is good for most faculty and staff

  All responses

In general, how would you describe staff morale at NAS? 2.0

Overall, how would you rate your specific school? 2.8

Overall, how would you rate your job? 2.9

How would you rate the school's overall reputation with the community? 1.8Overall, how would you rate NAS as an organization? 2.2

Change Since 2013  All

responsesIn general, how would you describe staff morale at NAS? 0.5

Overall, how would you rate your specific school? 0.7

Overall, how would you rate your job? -0.2

How would you rate the school's overall reputation with the community? 0.7

Overall, how would you rate NAS as an organization? 0.1

Most ratings of the organization increased slightly, but ratings of job

decreased

General Ratings by Location

  Overall Aurora Thornton

Lakewood

Non-profit Office

New Americ

a Colleg

e

In general, how would you describe staff morale at NAS? 2.0 2.1 0.0 2.7 2.8 3.6Overall, how would you rate your specific school? 2.8 2.7 1.6 3.0 - 3.9Overall, how would you rate your job? 2.9 2.4 2.0 3.6 4.1 3.6How would you rate the school's overall reputation with the community? 1.8 1.1 1.7 1.8

-3.6

Overall, how would you rate NAS as an organization? 2.2 1.3 1.7 2.8 3.6 3.2

Highest overall ratings at New America College

Lowest overall ratings at Thornton

Change Since 2013

  OverallAurora Thornton

Lakewood

In general, how would you describe staff morale at NAS? 0.5 1.1 -1.3 1.0Overall, how would you rate your specific school? 0.7 1.0 -0.7 0.7

Overall, how would you rate your job? -0.2 -0.5 -1.0 0.5

How would you rate the school's overall reputation with the community? 0.7 0.8 0.1 0.8Overall, how would you rate NAS as an organization? 0.1 -0.2 -0.4 0.5

Ratings improved at Aurora and Lakewood

Ratings decreased at Thornton

Averages by Operations Area

Board of Directors

Professional Opportunities to Learn, Grow, and Advance

Executive Leadership

Student Learning and Discipline

Curriculum

Mission, Goals, and Policies

Parents and Community

Compensation

Communication

Co-workers

Facilities, Supplies, and Maintenance

HR, Accounting, and Payroll

0.0 1.0 2.0 3.0 4.0

1.1

1.5

1.6

1.6

1.6

1.7

1.7

2

2

2

3.2

3.5

2014 Results

Change Since 2013

Professional Opportunities to Learn, Grow, and Advance

HR, Accounting, and Payroll

Communication

Executive Leadership

Board of Directors

Parents and Community

Co-workers

Compensation

Student Learning and Discipline

Mission, Goals, and Policies

Facilities, Supplies, and Maintenance

Curriculum

-0.2 0.0 0.2 0.4 0.6 0.8 1.0

0.1

0.2

0.2

0.3

0.4

0.6

0.7

0.7

0.9

0.9

Mission

2010 2011 2012 2013 20140

1

2

3

4

The NAS mission to empower new immigrants, English language learners, and academically underserved students, matches the reality of who we serve.

Our mission has expanded/changed in the past 2 years.

-5 =

"st

rong

ly d

isag

ree"

+5

= "

stro

ngly

agr

ee"

Evaluating Change in Mission

2010 2011 2012 2013 20140

1

2

3

You mentioned previously that you believe the mission has changed. Do you feel that change has been…

-5 =

"ver

y ne

gativ

e"

+5 =

"ver

y po

sitiv

e"

Mission has changed, and the change is good

Board of Directors

2010 2011 2012 2013 20140

1

2

The Board of Directors of NAS does a good job in providing oversight of the NAS mission.

The Board of Directors of NAS does a good job in providing oversight of Central Administrative Senior Leadership.

-5 =

"st

rong

ly d

isagr

ee"

+

5 =

"str

ongl

y ag

ree"

Ranked lowest, but positive and improving

Executive Leadership

2010 2011 2012 2013 20140

1

2

3

The principal provides leadership to teachers.

The principal provides leadership to non-teaching staff.

The principal accepts criticicism and concerns from staff.

Central Administrative Senior Leadership does a good job of leading the organization.

Central Administrative Senior Leadership is responsive to the needs and problems of staff.

The principal visits my classes and provides helpful instructional support.

Central Administrative Senior Leadership's visibility in the schools is appropriate and satisfactory.

-5 =

"st

rong

ly d

isagr

ee"

+

5 =

"str

ongl

y ag

ree"

Compensation

2010 2011 2012 2013 2014-2

-1

0

1

2

3

4

The benefits are fair and in line with what is expected for similar organizations.My pay is fair and is what to be expected for my position.The administration places a high value on recruiting and retaining high-quality teachers.NAS recognizes my contributions in non-monetary ways that make me feel appre-ciated.I receive fair and adequate raises.

-5 =

"st

rong

ly d

isagr

ee"

+

5 =

"str

ongl

y ag

ree"

Communication

2010 2011 2012 2013 2014-1

0

1

2

3

4

The school communicates with me to adequately inform me of meetings, new rules, and other important items.

The nonprofit management office communicates information about HR, accounting, school policy, and other important business that affects my job.

The school communicates with parents and other family members of students.

School-to-school communication is helpful, informative, and keeps me aware of the overall organization.

Other school districts and schools know about NAS and refer students if appropriate.

-5 =

"st

rong

ly d

isagr

ee"

+

5 =

"str

ongl

y ag

ree"

CONCLUSIONS

Conclusions

Key Findings Working at NAS is good for most

High ratings of Job and School

Working at NAS is getting better for most Greatest improvements in School and Reputation

Ratings increased at Aurora and Lakewood but dropped at Thornton

HR and Facilities rank highest Faculty and staff feel safe

Key Findings Biggest improvements in…

Curriculum Facilities Learning & Discipline Mission & Policies

Board of Directors ranked lowest but still positive and improving

The mission has changed, and the change is good

Q&A

Q&A

Statement Score Statement Score Statement Score

Mission, Goals, and Policies 1.7 Executive Leadership 1.6 Student Learning and Discipline 1.6

The NAS mission to empower new immigrants, English language learners, and academically underserved students, matches the reality of who we serve.

3.4 The principal visits my classes and provides helpful instructional support. 1.1 Student learning is paramount at NAS. 2.8

Our mission has expanded/ changed in the past 2 years. 2.4 The principal accepts criticicism and concerns from staff. 2.1 Students are held to high disciplinary standards. 0.5

NAS management articulates its overall organizational goals. 1.7 The principal provides leadership to teachers. 2.4 The school provides adequate intervention strategies to assure students attend class. 1.6

NAS regularly implements its goals. 1.8 The principal provides leadership to non-teaching staff. 2.1 The school does all it can to prevent dropouts. 2.6

NAS policies are clearly articulated. [2012-2014] 1.6 Central Administrative Senior Leadership's visibility in the schools is appropriate and satisfactory. 0.5 Disruptive students are dealt with adequately. 1.1

NAS policies are clearly followed. [2012-2014] 0.9 Central Administrative Senior Leadership is responsive to the needs and problems of staff. 1.1 Classroom resources are sufficient to meet learning needs. 1.0

NAS policies are enforced evenly among all employees. 1.1 Central Administrative Senior Leadership does a good job of leading the organization. 1.9 Curriculum 1.6

Compensation 2.0 1.5 NAS has a clearly-defined curriculum in my area of expertise that assists quality teaching. 1.5

My pay is fair and is what to be expected for my position. 1.5 NAS fosters collaboration and cooperation among schools and teachers. 2.8 The NAS curriculum is appropriate for students' learning levels

and needs. 1.7

The benefits are fair and in line with what is expected for similar organizations. 3.5 Teacher Professional Development provides satisfactory

external opportunities to advance/ learn (e.g., conferences). 1.0 The NAS curriculum helps students learn and achieve academic success. 1.8

I receive fair and adequate raises. 0.9Teacher Professional Development provides satisfactory system-wide opportunities to collaborate/ learn (e.g., Friday PD sessions).

1.6 Communication 2.0

The administration places a high value on recruiting and retaining high-quality teachers. 1.5 Teacher Professional Development provides satisfactory

building-level opportunities to learn (e.g., mentorships). 0.5 The school communicates with me to adequately inform me of meetings, new rules, and other important items. 3.0

NAS recognizes my contributions in non-monetary ways that make me feel appreciated. 1.3 Facilities, Supplies, and Maintenance 3.2

The nonprofit management office communicates information about HR, accounting, school policy, and other important business that affects my job.

2.9

HR, Accounting, and Payroll 3.5 I feel safe working at NAS. 4.4 School-to-school communication is helpful, informative, and keeps me aware of the overall organization. 1.0

HR help is accessible. 3.9 The building is suitable to meet school/ student needs. 1.9 Other school districts and schools know about NAS and refer students if appropriate. 0.4

HR staff is knowledgeable and helpful about benefits, employment practices, payroll, and employee relations. 4.1 Emergency preparedness is adequate (e.g., emergency plan,

communication, readiness). 3.1 The school communicates with parents and other family members of students. 2.5

If I have a concern, problem, or complaint, I feel I have someone to talk to. 2.9 Board of Directors 1.1 Co-workers 2.0

Hiring practices and policies are satisfactory. 3.0 The Board of Directors of NAS does a good job in providing oversight of the NAS mission. 1.1 In general, new hires at NAS are quality professionals who are

well-vetted before hiring. 2.3

Parents and Community 1.7 The Board of Directors of NAS does a good job in providing oversight of Central Administrative Senior Leadership. 1.1 I have time and opportunity to learn from co-workers. 1.7

The school provides and supports adequate levels of involvement for parents to be involved in the school. 1.7

Professional Opportunities to Learn, Grow, and Advance

2014 Results

StatementChange in Score Statement

Change in Score Statement

Change in Score

Mission, Goals, and Policies 0.7 Executive Leadership 0.2 Student Learning and Discipline 0.7The NAS mission to serve immigrants and English Language Learners matches the reality of who we serve. 1.5 The principal visits my classes and provides helpful

instructional support. 0.0 Student learning is paramount at NAS. 0.6

Our mission has expanded/ changed in the past 2 years. 0.1 The principal accepts criticicism and concerns from staff. 0.3 Students are held to high disciplinary standards. 0.6

NAS management articulates its overall organizational goals. 0.8 The principal provides leadership to teachers. 0.6 The school provides adequate intervention strategies to assure students attend class. 1.4

NAS regularly implements its goals. 0.9 The principal provides leadership to non-teaching staff. 0.0 The school does all it can to prevent dropouts. 1.1

NAS policies are clearly articulated. 0.3 Central Administrative Senior Leadership's visibility in the schools is appropriate and satisfactory. 0.1 Disruptive students are dealt with adequately. 0.8

NAS policies are clearly followed. 0.6 Central Administrative Senior Leadership is responsive to the needs and problems of staff. 0.0 Classroom resources are sufficinet to meet learning needs. -0.1

NAS policies are enforced evenly among all employees. 0.4 Central Administrative Senior Leadership does a good job of leading the organization. 0.2 Curriculum 0.9

Compensation 0.6 0.0 NAS has a clearly-defined curriculum in my area of expertise that assists quality teaching. 0.9

My pay is fair and is what to be expected for my position. 0.6 NAS fosters collaboration and cooperation among schools and teachers. 0.6 The NAS curriculum is appropriate for students' learning levels

and needs. 1.1

The benefits are fair and in line with what is expected for similar organizations. 0.6 Teacher Professional Development provides satisfactory

external opportunities to advance/ learn (e.g., conferences). -0.5 The NAS curriculum helps students learn and achieve academic success. 0.8

I receive fair and adequate raises. 0.5Teacher Professional Development provides satisfactory system-wide opportunities to collaborate/ learn (e.g., Friday PD sessions).

0.2 Communication 0.1

The administration places a high value on recruiting and retaining high-quality teachers. 0.7 Teacher Professional Development provides satisfactory

building-level opportunities to learn (e.g., mentorships). -0.4 The school communicates with me to adequately inform me of meetings, new rules, and other important items. 0.1

NAS recognizes my contributions in non-monetary ways that make me feel appreciated. 0.4 Facilities, Supplies, and Maintenance 0.9

The nonprofit management office communicates information about HR, accounting, school policy, and other important business that affects my job.

0.1

HR, Accounting, and Payroll 0.0 I feel safe working at NAS. 0.8 School-to-school communication is helpful, informative, and keeps me aware of the overall organization. 0.4

HR help is accessible. -0.4 The building is suitable to meet school/ student needs. 1.2 Other school districts and schools know about NAS and refer students if appropriate. -0.3

HR staff is knowledgeable and helpful about benefits, employment practices, payroll, and employee relations. -0.2 Emergency preparedness is adequate (e.g., emergency plan,

communication, readiness). 0.6 The school communicates with parents and other family members of students. 0.6

If I have a concern, problem, or complaint, I feel I have someone to talk to. 0.1 Board of Directors 0.2 Co-workers 0.4

Hiring practices and policies are satisfactory. 0.6 The Board of Directors of NAS does a good job in providing oversight of the NAS mission. 0.2 In general, new hires at NAS are quality professionals who are

well-vetted before hiring. 0.4

Parents and Community 0.3 The Board of Directors of NAS does a good job in providing oversight of Central Administrative Senior Leadership. 0.2 I have time and opportunity to learn from co-workers. 0.3

The school provides and supports adequate levels of involvement for parents to be involved in the school. 0.3

Professional Opportunities to Learn, Grow, and Advance

Change Since 2013