Financial Project on Microtek[1]2

Embed Size (px)

Citation preview

  • 7/30/2019 Financial Project on Microtek[1]2

    1/65

    A

    PROJECT REPORT

    ON

    FINANCIAL ANALYSIS ON

    MICROTEK INVERTERSSUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR

    BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.)

    PREPARED BY:

    SAHIL RAI JAIN

    B.B.A.-4th Semester

    SECTION - C

    UNDER THE GUIDANCE OF:

    Bharati Vidyapeeth Institute of Management & Research

    Academic Study Center: BVIMR, New Delhi

    1

  • 7/30/2019 Financial Project on Microtek[1]2

    2/65

    CERTIFICATE

    This is to certify that SAHIL RAI JAIN of Bharatiya Vidya peeths Institute of

    Management and Research has successfully completed project report on title

    FINANCIAL ANALYSIS OF MICROTEK INVERTERS.

    This project has been done as a partial fulfillment for BACHELORS OF

    BUSINESS ADMINISTRATION (BBA) course. The student has also made his

    project to my entire satisfaction and as per requirement of the course.

    The work has not been anywhere else for the award of degree. All source of

    information have been duly mentioned.

    2

  • 7/30/2019 Financial Project on Microtek[1]2

    3/65

    ACKNOWLEDGEMENT

    "Accomplishment of any task necessarily depends upon the willingness and

    enthusiastic contribution of time and energy of many people."

    From the starting till the completion of this project, there are many people without

    whose assistance all my efforts would have been fruitless. I, therefore, acknowledge

    all who generously helped me by sharing their time, experience and knowledge with

    me without which this project would have never been accomplished.

    I extend my profound thanks to DR. S.S.VERNEKAR (BVIMR) for his invaluable

    guidance and support.

    I must express my gratitude to____________________(my project guide)

    whose perceptive guidance, constant encouragement, constructive criticism and

    affection were the light of guidance during my tenure of my work.

    Finally, I would like to state that the project not only fulfilled an academic

    requirement, but would also help me in future endeavors in the years to come.

    SAHIL RAI JAIN

    3

  • 7/30/2019 Financial Project on Microtek[1]2

    4/65

    TABLE OF CONTENT

    S.NO TOPIC PAGE NO

    CERTIFICATE

    2

    ACKNOWLEDGEMENT 3

    1 INTRODUCTION 5-23

    2 RESEARCH METHODOLOGY 23-30

    3 FINANCIAL ANALYSIS 31-49

    4 DATA ANALYSIS 50-61

    5 FINDINGS 62-64

    6 CONCLUSIONS & SUGGESTIONS 65-68

    7 QUESSIONAIRE 69-72

    8 BIBLIOGRAPHY 73-74

    4

  • 7/30/2019 Financial Project on Microtek[1]2

    5/65

    INTRODUCTION

    5

  • 7/30/2019 Financial Project on Microtek[1]2

    6/65

    Company Profile

    MICROTEK - A MASTER IN ITS CHOSEN FIELD

    Founded in 1986, MICROTEK INTERNATIONAL PVT. LTD., is the country's

    Largest Power Products manufacturer having products like Line Interactive UPS,

    ONLINE UPS, DIGITAL & SINEWAVE INVERTERS/UPS EB/UPS E . Eight

    manufacturing plants, each specialising in different sphere of the industry has made it

    possible for Microtek to harness the World's latest technology, perfect it and

    incorporate it in its product range, for the user's benefit. It is this dedication of

    mastering its chosen field by continuously upgrading and investing that has won

    Microtek national awards and international recognition.

    Microtek has been adjudged SD's No.1 (Inverter & Home UPS) Company of the

    year. Adjudged being best in Product Quality & After Sales Service in User

    Satisfaction Survey, 2008. This same has been announced in the Softdisk Issue of

    Nov. 2008.

    Microtek has Won SD Award for being Ranked BEST in After Sales Service for

    ONLINE UPSs below 60KVA and Also the BEST in Case Services for Line

    Interactive UPS Systems, in SD's User Satisfaction Survey, 2007.

    Microtek has been awarded 'Channels Choice Silver Award' 2008, for UPS by

    IDC-Dataquest. IDC-Dataquest survey is conducted in India across 19 cities and 898

    channel partners of the country

    Microtek, was awarded the EFY Readers' Choice Award for the year 2008,

    consecutively for the 5th year, having won this award in the years 2004, 2005, 2006 &

    2007 also. EFY Awards are chosen by India's Key Research Agency - IMRB & a Jury

    of Eminent Personalities from amongst the nominees who are known to be

    prominent players in the market.

    6

  • 7/30/2019 Financial Project on Microtek[1]2

    7/65

    Microtek has been receiving Awards regularly to acknowledge its leadership in power

    products. Microtek was Ranked Best in SD User Satisfaction Survey for Offline /

    Line Interactive UPS Systems with A++ Rating for the year 2006.

    Microtek has also been awarded the SMART LIVING AWARD 2005-2006. These

    awards covering India's Most Preferred Brand (Hamara house hold brand) were

    conceptualized by 360 Degrees-a subsidiary of The Times of India Group. Further,

    these awards were decided solely on the basis of a Pan India Consumer Survey

    conducted by A C Nielson ORG Marg and validated by Price Water House Coopers.

    Microtek has very strong infrastructural National Network, which is growing

    rapidly, presently we have 255 Service Points, 28 Service Centers and more than 7000most dedicated and committed Distributors and Dealers spread all across India,

    besides its own showrooms and more than 200 exclusive shoppees. Microtek has

    achieved total customer satisfaction through design, manufacture and supply of

    quality products. It has now the largest installation base, which is growing at a fastest

    pace month after month and year after year. With its vast network of well-equipped

    own Customer Care Centers and the innovative scheme of On-site services, it has won

    the confidence of Customers.

    A WORLD CLASS TEAM

    At MICROTEK-Highly motivated and professionally qualified and experienced world

    class team of more than 100 professionals in R&D, Production, Quality Control,

    Servicing and Marketing along with its strong & wide distribution network of more

    than 7000 channel partners, spread all across India and other countries is strongly

    dedicated to provide technologically advanced and high quality products.

    INDIA'S FIRST ISO 9001-2000 CERTIFIED MANUFACTURING &

    CUSTOMER SUPPORT COMPANY

    In pursuit of excellence, Microtek has initiated several group wide quality

    management processes. Its work culture is now dominated by its quality-movement.

    All the manufacturing facilities of Microtek have been awarded ISO 9001-2000

    Certification. The entire customer support activity is also ISO 9001-2000 Certified.

    7

  • 7/30/2019 Financial Project on Microtek[1]2

    8/65

    At Microtek, this International recognition means a never-ending search for perfection

    and total customer satisfaction.

    EXPORTED WORLDWIDE

    MICROTEK products have received worldwide acceptance because of its quality &

    reliability and are exported to many countries. No wonder the products carry many

    quality approvals.

    OUR PRODUCTS

    Microtek has Complete Range ofDigital and Sinewave Inverters, UPS EB and UPS

    E from 400VA to 1550VA, which are designed and developed using world's latest

    technologies by Microtek's highly professional and experienced in-house R&D team,

    in technical association with Motorola approved design house in Taiwan and

    Microchip, USA. Constant & Continuous Regulated Charging technique /

    Intellicharge Pulse Technology and Dura Retain Technology are the main

    technologies pioneered in Microtek Inverters /UPS EB/UPS E.

    Microtek Hi-End Range of Sinewave Inverters from 2KVA to 20KVA, includes

    models 5.5KVA, 8KVA, 10KVA and 20KVA, specially designed for providing

    backups to even air-onditioners. These inverters provide pure sinewave form, which is

    absolutely safe for the appliances connected. The applications include BACKUP for,

    Airconditioners, Washing Machines, Water Motor, LCD TV, Petrol Pumps, small

    offices, shopping malls etc.

    Microtek has Line Interactive UPS models range from 600VA to 1000VA. It also has

    External Battery models, which have been specially designed for various backup time

    and multi PC requirements of customers.

    Microtek has World class Range ofONLINE UPS from 1KVA to 30KVA.

    Digital Inverters

    Sine Wave Inverters

    UPS EB / UPS E

    8

  • 7/30/2019 Financial Project on Microtek[1]2

    9/65

    High-End Inverters

    Range of Line Interactive UPS

    External Battery Line Interactive UPS

    Digital Online UPS from 1KVA to 30KVA.

    Inverter UPS Specialist Batteries

    Sealed Maintenance Free (VRLA) Batteries

    Products

    UPS E Series UPS EB Series Digital InvertersLatest Aesthetically designednew looks.

    Micro-Controller / DSPTechnology Based.

    Latest state-of-the-art Technologyfor Better Performance and HighReliability.

    Hi-End Inverter Series Line Interactive UPS ONLINE UPS

    MICRO Processor / DSP basedPWM Technology using IGBT.

    Highly Reliable range Completeprotection of your PC.

    Uninterrupted Pure Power to Criticalapplications.

    9

  • 7/30/2019 Financial Project on Microtek[1]2

    10/65

    Research & Development

    A WORLD CLASS R&D TEAM

    MICROTEK has In-House R&D, managed by highly motivated,professionally qualified and experienced world class team ofprofessionals, headed by IITians, and is strongly dedicated to providetechnologically advanced and high quality products. Microtek's R&D isfully equipped with State-Of-The-Art World Class sophisticated testingequipments. The R&D is continuously working on products developmentas per changing products usage criteria and for users benefit by makingthe products more and more efficient.

    MICROTEK'S R&D HAS MADE SOME NEW TECHNOLOGY BREAK-

    THROUGHS.....

    BATTERY AUTO SENSING:The current models of Microtek

    Inverters/UPS have New smart Charger design, which automaticallyadjusts the Battery Cut-off Voltage, which results into ProperBattery Charging, Less Battery Heating and Greater Battery Life.

    HIGHER INVERTER/UPS EFFICIENCY: Microtek's R&D team has

    excelled once again. The Inverter/UPS Efficiency will now be 90%.This will result into Less Power Loss, Reduced Heating, Higher

    Power Output Delivery and LONG BACK-UP. HIGH FREQUENCY INVERTERS/UPS: Coming soon are the New

    Generation, Transformer less Technology based / Inverters/UPS.Designed for Noiseless and Sinewave Performance. Speciallydesigned to suit Indian Power Conditions.

    SOLAR INVERTER SERIES:Microtek's R&D Team is working on

    the future series of Inverters, which will be Solar Charge ControllerInverters. In these models the Efficiency will be as high as 94%.

    NEW PRODUCTS DEVELOPMENT:Microtek's R&D Team has a

    exclusive team, fully dedicated for developing new products, whichcan be more efficient

    10

  • 7/30/2019 Financial Project on Microtek[1]2

    11/65

    VISION AND MISSION

    Vision To be the leading provider of Microtek Inverter services in India and a major

    global companies.

    Mission

    Expand the frontiers of our business globally.

    Be the Microtek Inverter of first choice for our customers by delivering high

    quality, world-class products and services.

    Play a proactive role in the full realisation of Indias potential.

    Maintain high standards of governance and ethics.

    Create value for our stakeholders.

    Maintain a healthy financial profile and diversify our earnings across

    businesses and geographies.

    Contribute positively to the various countries and markets in which we

    operate.

    11

  • 7/30/2019 Financial Project on Microtek[1]2

    12/65

    ManufacturingState-Of-The-Art Manufacturing

    MICROTEK Group consists of 8 State-of-the-Art, Most Sophisticated

    Latest Hi-Tech Plants, Spread all across India, right from Delhi,

    Sonepat & Gurgaon (Haryana), to Parwanoo (Himachal Pradesh).

    The Plants are equipped with Most Advanced Machinery imported

    from Italy, Germany, Japan, Korea and Taiwan. Most of the

    manufacturing is done by automatic process, thereby leaving least

    scope of human error. Some of the major machines installed in ourplants are, ICT (In Circuit Testing), SMT (Surface Mount

    Technology), Auto Insertion and various assembly lines for different

    products. The manufacturing plants, each specialising in different

    sphere of the industry has made it possible for Microtek to harness

    the World's latest technology, perfect it and incorporate it in its product

    range, for the user's benefit. It is this dedication of mastering its

    chosen field by continuously upgrading and investing that has won

    Microtek national awards and international recognition.

    The complete manufacturing process is very consistent and rugged and has been

    designed in such a way that each product coming out from the production line has to

    pass through more than 200 Quality Control Checks.

    INDIA'S FIRST ISO 9001-2000 CERTIFIED MANUFACTURING COMPANY

    In pursuit of excellence, Microtek has initiated several group wide

    quality management processes. Its work culture is now dominated

    by its quality-movement. All the manufacturing facilities of Microtek

    have been awarded ISO 9001-2000 Certification. At Microtek, this

    International recognition means a never-ending search forperfection and total customer satisfaction.

    12

  • 7/30/2019 Financial Project on Microtek[1]2

    13/65

    AWARDS & ACHIEVEMENTS

    "SD's No. 1 (HOME UPS-INVERTER) " Award

    2009

    Awarded by Soft Disk MagazineMicrotek, has been adjudged SD's No.1 (HOME UPS-

    INVERTER) Company of the Year 2009. Adjusged being

    Best in Afetr Sales Service for all types of UPS & Inverters

    in User Satisfaction Survey, 2009.

    "EFY Reader's" Choice Award

    Awarded by Electronics for you Magazine

    Microtek, has been awarded the EFY Readers Choice

    Award consecutively for 5 years, from 2004 to 2008.

    EFY Awards are chosen by India's Key Research

    Agency - IMRB & a Jury of Eminent Personalities from

    amongst the nominees who are known to be prominent

    players in the market.

    India's Most Preferred Brand

    Awarded by The Times of India Group

    Microtek has also been awarded the SMART LIVING

    AWARD 2005-2006. These awards covering India's

    Most Preferred Brand (Hamara house hold brand)

    were conceptualized by 360 Degrees-a subsidiary of The

    Times of India Group. Further, these awards were

    decided solely on the basis of a Pan India Consumer

    Survey conducted by A C Nielson ORG Marg and

    validated by Price Water House Coopers.

    Best in SD User Satisfaction Survey Award

    13

  • 7/30/2019 Financial Project on Microtek[1]2

    14/65

    Awarded by Soft Disk Magazine

    Microtek was Ranked Best in SD User Satisfaction

    Survey for Offline / Line Interactive UPS Systems with

    A++ Rating for the year 2006.

    SD Award No.1 Offline UPS

    Awarded by Soft Disk Magazine

    Microtek was SD Award for being Ranked No.1 Offline

    UPS Manufacturer for the performace ending year 2001.

    Channels Choice Silver Award 2008

    IDC-Dataquest

    Microtek has been awarded 'Channels Choice Silver

    Award' 2008, for UPS by IDC-Dataquest. IDC-

    Dataquest survey is conducted in India across 19 cities

    and 898 channel partners of the country.

    SD's User Satisfaction Survey 2007

    Awarded by Soft Disk Magazine

    MICROTEK HAS WON SD Award for being

    Ranked BEST in After Sales Service for ONLINE

    UPSs below 60KVA. and Also the BEST in Case

    Services for Line Interactive UPS Systems. in SD's

    User Satisfaction Survey, 2007.

    14

  • 7/30/2019 Financial Project on Microtek[1]2

    15/65

    MICROTEK CUSTOMERS

    15

  • 7/30/2019 Financial Project on Microtek[1]2

    16/65

    16

  • 7/30/2019 Financial Project on Microtek[1]2

    17/65

    Ajex & Turner Wiredye Co.

    Assistant Commissioner Customs Division

    Association of State Road Transport Undertakings

    B.H.E.L - Haridwar

    Bank of India

    Bhimrao Ambedkar College, DU, Delhi.

    Bisleri International Pvt. Ltd.

    Chief Postmaster

    CMC Limited

    Container Corporation of India Ltd.,

    GE Money Financial Services Ltd.

    GNA Axles Limited

    Gudex Glass

    HCL Infosystems Ltd.

    Indian Air Force

    Indian Grassland Fodder Research Institute

    Indian Institute of Mass Communication

    Indian Institute of Technology

    17

  • 7/30/2019 Financial Project on Microtek[1]2

    18/65

    Exports WorldwideMICROTEKproducts have received worldwide acceptance because of its quality &

    reliability and are exported to many countries.

    MICROTEK INDIA'S MOST PREFFERED BRAND' has been regularly exporting its

    Hi-End range of Sine-Wave Inverters in huge numbers to many countries all across the

    world, and their performance can be judged by the repeat orders, which we have been

    receiving continuously.

    MICROTEK is the Largest Selling Power Products Brand in India.

    The company's product categories are as:

    DIGITAL & SINEWAVE INVERTERS / UPS EB / UPS E

    HIGH-END SINEWAVE INVERTERS

    LINE INTERACTIVE UPS

    ONLINE UPS

    Our all products meet the world-class quality standards.

    The prestigious international certification of UL, Awarded to Microtek, which meets US and

    Canadian norms.

    The main countries we have been exporting our products are: -

    South Africa

    Afghanistan

    Nepal

    Iraq

    18

  • 7/30/2019 Financial Project on Microtek[1]2

    19/65

    Bangladesh

    U.A.E.

    Pakistan

    RESEARCH

    METHODOLOGY

    19

  • 7/30/2019 Financial Project on Microtek[1]2

    20/65

    RESEARCH METHODOLOGY

    Research methodology is a way to systematically solve the research problem. It may

    be understood as a science of studying how research is done scientifically.

    Descriptive research study has been chosen for research, because the major objective

    of descriptive research is to describe something- usually market characteristic or

    functions.

    Descriptive research is conducted for the following reasons:

    Market studies, which describe the size of the market, buying power of the

    consumers, availability of distributors, and consumer profile.

    Market share studies, which determine he proportion of total sales received by

    company and its competitors.

    Product usage studies, which describe consumption pattern.

    Sales analysis studies, which describe sales by geographic region, product

    line, type and size of the account.

    20

  • 7/30/2019 Financial Project on Microtek[1]2

    21/65

    OBJECTIVES OF MY STUDY

    To examine the factors causing satisfaction/dissatisfaction in customer.

    To study the whole sector in different criterion.

    To know there brand loyalty.

    To know what make customers stay in a challenging Inverter Industry.

    To know about which inverter brand people prefer most.

    To compare the cost and strategies and practices in various other

    companies and recommend few best ones.

    To observe the working and workflow of the Microtek Inverter and to

    know the parameters on which the performance of the organization is

    measured.

    To analyze the organization where does it stand in the market?

    21

  • 7/30/2019 Financial Project on Microtek[1]2

    22/65

    SCOPE OF THE STUDY

    Extensive survey on customer preferences will provide lot of valuable information

    about the brand awareness of the product and it will be easy to find out the likes and

    dislikes about the product.

    It will give knowledge about the consumer preferences in comparison with other

    market product and suggest valuable direction of the current market trend.

    It will provide lot of information about the market trend and customer preferences

    about the product.

    It will include valuable suggestions for the company, how the company can

    strengthen their own brand?

    The study of customer preferences will provide me lot of information on:

    How customer profile differs across the user segments?

    Dopes the different classes of the customers differ their preferences?

    My study includes an extensive survey over 100 customers who normally use the

    services. The companies included:

    MICROTEK Inverter

    Luminous Inverter

    Sukam Inverter

    22

  • 7/30/2019 Financial Project on Microtek[1]2

    23/65

    SOURCES OF DATA COLLECTION

    Primary as well as secondary data has been used for research study.

    Primary sources:

    Primary data has been collected through interviewing, administering questionnaires

    and observing people and phenomena. Questionnaires prepared to collect feedback

    from Customers. Analysis of the Questionnaires to be done to get the final findings

    and recommendations.

    Secondary Sources:

    Secondary data has been collected through internet, newspaper, Performas and

    Reports of the Company and various magazines..

    23

  • 7/30/2019 Financial Project on Microtek[1]2

    24/65

    LIMITATIONS

    In case of Primary data, sometimes it was difficult to contact or meet the Professional,

    due to their busy work schedule.

    Sometimes, Professionals are unable to furnish some of the information due to

    confidentiality of the same.

    Personally contacting the managers of the company involved time and cost.

    It was difficult to find information that exactly fitted the needs of the project at hand

    in case of secondary data or information is concerned.Secondary data when collected was invaluable but due to passage of time and with

    many dynamic changes taking place in the markets, the information losses its value in

    the current scenario.

    Being a very sensitive issue, company official were reluctant to give exact pricing

    policies followed by them.

    This project report gives a birds view of the marketing strategies adopted by the

    company. This project doesnt give detailed and deep insight of the marketing

    strategies. This project report gives only an idea.

    Company officials are secretive and hesitant about divulging any information

    whatsoever amount spent on Advertisement and aspects related to Research and

    Development.

    24

  • 7/30/2019 Financial Project on Microtek[1]2

    25/65

    IMPORTANT POINTS BEFORE MAKING A PROJECT

    Various points kept in mind before making a project they are as below:

    Flexibility

    Development & Modernization

    Selection of equipment

    Economically

    Plan of common work

    Simplicity

    Service reliability

    Safety & Precautions

    Availability of condition

    25

  • 7/30/2019 Financial Project on Microtek[1]2

    26/65

    FINACIAL STATEMENT

    26

  • 7/30/2019 Financial Project on Microtek[1]2

    27/65

    STUDY OF PROFIT& LOSS A/C

    MEANING: It is a financial statement, which shows net loss of a company for a

    specified period. The accounting year means calendar year of 12 months or less or

    more than 12 months.

    CONTENTS: This presents the revenues and expenses of a company and shows the

    excess of revenues over expenses for profit and vice versa for a loss.

    FORMAT: The Companies act does not provide any specific format for this account.

    However it is required to be prepared on the basis of the instructions given in part ii ofschedule (vi) of the companies act.

    MAIN ITEMS OF PROFIT AND LOSS ACCOUNT

    Turnover or sales: The aggregate amount of sales and connected items with

    the sales such as commission paid to sole-selling agents and other selling

    agents and brokerage and discounts on sales other than usual trade discount.

    Depreciation: The amount of depreciation of fixed assets and the arrears of

    depreciation as per section 205(2) shall be disclosed by way of foot-note.

    Interest on loans and debentures: Interest on loans and debentures has to be

    stated separately. It will include the amount of interest paid as well as

    outstanding.

    Miscellaneous expenses: In this head items such as rates and taxes, insurance

    premium etc., must be stated separately.

    Preliminary expenses: Such expenses include the costs of formation of a

    company and since their amount is usually large, it is not desirable to write off

    them in one year.

    Provision for taxation: The profit and loss account of a company must be

    debited with the estimated liabilities for tax on the current profits at current

    rates of taxation.

    Unclaimed dividends: It is shown on the liabilities side of the balance sheet

    under the heading current liabilities .

    27

  • 7/30/2019 Financial Project on Microtek[1]2

    28/65

    Interim dividends: It is an item of appropriation. It is transferred to the debit

    side of the Profit and loss appropriation account.

    Final dividend as an item of the trial balance: This is shown in the debit

    side of the appropriation section of the profit and loss account.

    Proposed dividend or final dividend proposed: Since it is an adjustment

    item, it has to be shown at two places- In the debit side of the profit and loss

    appropriation account and on the liabilities side of the balance sheet under the

    head current liabilities and provisions.

    Political donations: It must be shown as a separate item in the profit and loss

    account.

    Dividend on interest income: This item is transferred to the credit side of the

    profit and loss account.

    Payment to auditors: It must be stated separately. This will include

    consultancy fee, auditing fees management services etc.

    Managerial remuneration: This includes the payments made to managerial

    remuneration directors fee, pension, other allowances and commission.

    28

  • 7/30/2019 Financial Project on Microtek[1]2

    29/65

    STUDY OF BALANCE SHEET

    MEANING: The balance sheet is a financial snapshot of a company's condition at a

    single point in time. A balance sheet contains a listing of the company's asset, liability

    and Capital accounts. When someone, whether a creditor or investor, asks you how

    your company is doing, you'll want to have the answer ready and documented. The

    way to show off the success of your company is a balance sheet. A balance sheet is a

    documented report of your company's assets and obligations, as well as the residual

    ownership claims against your equity at any given point in time. It is a cumulative

    record that reflects the result of all recorded accounting transactions since your

    enterprise was formed. You need a balance sheet to specifically know what your

    company's net worth is on any given date. With a properly prepared balance sheet,

    you can look at a balance sheet at the end of each accounting period and know if your

    business has more or less value, if your debts are higher or lower, and if your working

    capital is higher or lower. By analyzing your balance sheet, investors, creditors and

    others can assess your ability to meet short-term obligations and solvency, as well as

    your ability to pay all current and long-term debts as they come due. The balance

    sheet also shows the composition of assets and liabilities, the relative proportions of

    debt and equity financing and the amount of earnings that you have had to retain.

    Collectively, external parties to help assess your companys financial status, which is

    required by both lending institutions and investors before they will allot any money

    toward your business, will use this information.

    LEARN THE DIFFERENT ASSETS

    Current assets: Current assets include cash and other assets that in the normal course

    of events are converted into cash within the operating cycle. For example, a

    manufacturing enterprise will use cash to acquire inventories of materials. These

    inventories of materials are converted into finished products and then sold to

    customers. Cash is collected from the customers. This circle from cash back to cash is

    called an operating cycle. In a merchandising business one part of the cycle is

    eliminated. Materials are not purchased for conversion into finished products. Instead,

    the finished products are purchased and are sold directly to the customers. Several

    operating cycles may be completed in a year, or it may take more than a year to

    complete one operating cycle. The time required to complete an operating cycle

    29

  • 7/30/2019 Financial Project on Microtek[1]2

    30/65

    depends upon the nature of the business. It is conceivable that almost all of the assets

    that are used to conduct your business, such as buildings, machinery, and equipment,

    can be converted into cash within the time required to complete an operating cycle.

    However, your current assets are only those that will be converted into cash within the

    normal course of your business. The other assets are only held because they provide

    useful services and are excluded from the current asset classification. If you happen to

    hold these assets in the regular course of business, you can include them in the

    inventory under the classification of current assets. Current assets are usually listed in

    the order of their liquidity and frequently consist of cash, temporary investments,

    accounts receivable, inventories and prepaid expenses.

    Cash: Cash is simply the money on hand and/or on deposit that is availablefor general business purposes. It is always listed first on a balance sheet. Cash

    held for some designated purpose, such as the cash held in a fund for eventual

    retirement of a bond issue, is excluded from current assets.

    Marketable Securities: These investments are temporary and are made from

    excess funds that you do not immediately need to conduct operations. Until

    you need these funds, they are invested to earn a return.

    Accounts Receivable: Simply stated, accounts receivables are the amounts

    owed to you and are evidenced on your balance sheet by promissory notes.

    Accounts receivable are the amounts billed to your customers and owed to you

    on the balance sheet's date. You should label all other accounts receivable

    appropriately and show them apart from the accounts receivable arising in the

    course of trade. If these other amounts are currently collectible, they may be

    classified as current assets.

    Inventories: Your inventories are your goods that are available for sale,

    products that you have in a partial stage of completion, and the materials that

    you will use to create your products. The costs of purchasing merchandise and

    materials and the costs of manufacturing your various product lines are

    accumulated in the accounting records and are identified with either the cost of

    the goods sold during the fiscal period or as the cost of the inventories

    remaining.

    30

  • 7/30/2019 Financial Project on Microtek[1]2

    31/65

    Prepaid expenses: These expenses are payments made for services that will

    be received in the near future. Strictly speaking, your prepaid expenses will

    not be converted to current assets in order to avoid penalizing companies that

    choose to pay current operating costs in advance rather than to hold cash.Often your insurance premiums or rentals are paid in advance.

    Investments: Investments are cash funds or securities that you hold for a designated

    purpose for an indefinite period of time. Investments include stocks or the bonds you

    may hold for another company, real estate or mortgages that you are holding for

    income-producing purposes. Your investments also include money that you may be

    holding for a pension fund.

    Plant Assets: Often classified as fixed assets, or as plant and equipment, your plant

    assets include land, buildings, machinery, and equipment that are to be used in

    business operations over a relatively long period of time. It is not expected that you

    will sell these assets and convert them into cash. Plant assets simply produce income

    indirectly through their use in operations.

    Intangible Assets: Your other fixed assets that lack physical substance are referred to

    as intangible assets and consist of valuable rights, privileges or advantages. Although

    your intangibles lack physical substance, they still hold value for your company.

    Sometimes the rights, privileges and advantages of your business are worth more than

    all other assets combined.

    Other Assets: During the course of preparing your balance sheet you will notice other

    assets that cannot be classified as current assets, investments, plant assets, or

    intangible assets. These assets are listed on your balance sheet as other assets.

    Frequently, your other assets consist of advances made to company officers, the cash

    surrender value of life insurance on officers, the cost of buildings in the process of

    construction, and the miscellaneous funds held for special purposes.

    31

  • 7/30/2019 Financial Project on Microtek[1]2

    32/65

    LEARN THE DIFFERENT LIABILITIES

    Current Liabilities: On the equity side of the balance sheet, as on the asset side, you

    need to make a distinction between current and long-term items. Your current

    liabilities are obligations that you will discharge within the normal operating cycle of

    your business. In most circumstances your current liabilities will be paid within the

    next year by using the assets you classified as current. The amount you owe under

    current liabilities often arises as a result of acquiring current assets such as inventory

    or services that will be used in current operations. You show the amounts owed to

    trade creditors that arise from the purchase of materials or merchandise as accounts

    payable. If you are obligated under promissory notes that support bank loans or other

    amounts owed, your liability is shown as notes payable. Other current liabilities mayinclude the estimated amount payable for income taxes and the various amounts owed

    for wages and salaries of employees, utility bills, payroll taxes, local property taxes

    and other services.

    Long-Term Liabilities: Your debts that are not due until more than a year from the

    balance sheet date are generally classified as long-term liabilities. Notes, bonds and

    mortgages are often listed under this heading. If a portion of your long-term debt is

    due within the next year, it should be removed from the long-term debt classificationand shown under current liabilities.

    Deferred Revenues: Your customers may make advance payments for merchandise

    or services. The obligation to the customer will, as a general rule, be settled by

    delivery of the products or services and not by cash payment. Advance collections

    received from customers are classified as deferred revenues, pending delivery of the

    products or services.

    Owner's Equity: Your owner's equity must be subdivided on your balance sheet:

    One portion represents the amount invested directly by you, plus any portion of

    retained earnings converted into paid-in capital. The other portion represents your net

    earnings that are retained. This rigid distinction is necessary because of the nature of

    any corporation. Ordinarily, stockholders, or owners, are not personally liable for the

    debts contracted by a company. A stockholder may lose his investment, but creditors

    usually cannot look to his personal assets for satisfaction of their claims. Under

    normal circumstances, the stockholders may withdraw as cash dividends an amount

    measured by the corporate earnings. The distinction in this rule gives the creditors

    32

  • 7/30/2019 Financial Project on Microtek[1]2

    33/65

    some assurance that a certain portion of the assets equivalent to the owner's

    investment cannot be arbitrarily withdrawn. Of course, this portion could be depleted

    from your balance sheet because of operating losses. The owner's equity in an

    unincorporated business is shown more simply. The interest of each owner is given in

    total, usually with no distinction being made between the portion invested and the

    accumulated net earnings. The creditors are not concerned about the amount invested.

    If necessary, creditors can attach the personal assets of the owners.

    BALANCE-SHEET STRUCTURE

    Basis of balance-sheet: Assets = Liability + Equity

    The following Balance sheet structure is just an example. It does not show all possible

    kind of assets, equity and liabilities, but it shows the most usual ones. It could be a

    consolidated balance sheet. Monetary values are not shown and summary (total) rows

    are missing as well.

    33

  • 7/30/2019 Financial Project on Microtek[1]2

    34/65

    Assets

    Current Assets

    Cash and cash equivalents

    Inventories

    Account receivable

    Investment held for trading

    Other current assets

    Non-Current Assets Property,

    Plant and equipment

    Goodwill

    Other intangible fixed assets

    Investment in associates

    Deferred tax assets

    Miscellaneous Expenditure

    Equity and Liabilities

    Capital & Reserve

    Share capital reserve

    Revaluation reserve

    Translation reserve

    Retained earnings

    Minority interest

    Non-Current Liabilities

    Bank loan

    Issued debt securities

    Deferred tax liability

    34

  • 7/30/2019 Financial Project on Microtek[1]2

    35/65

    Current Liabilities

    Accounts payable

    Current income tax liability

    Short-term part of bank loans

    Short-term provisions

    4.2.5 EQUITY VALUATION:The real value to a purchaser of the business or a

    shareholder may be different from the net assets shown by the balance sheet. This is

    because factors that affect the value of a business may not be recorded yet. For

    example, a purchaser will be interested in the future earnings of the business, whether

    assets such as property have been revalued recently, and whether there are potential

    liabilities in the future such as lawsuits. The value of the assets in the balance has also

    been based on the assumption that the business is a going concern, otherwise the

    break-up value of the assets may be far less than the value in the balance sheet.

    PREPAIRING A BALANCE-SHEET

    Title and Heading: In practice, the most widely used title is Balance Sheet;

    however Statement of Financial Position is also acceptable. Naturally, when

    the presentation includes more than one time period the title "Balance Sheets"

    should be used.

    Heading: In addition to the statement title, the heading of your balance sheet

    should include the legal name of your company and the date or dates that your

    statement is presented. For example, a comparative presentation might be

    headed:

    35

  • 7/30/2019 Financial Project on Microtek[1]2

    36/65

    XYZ CORPORATION

    BALANCE SHEETS

    December 31, 2008

    Format: There are two basic ways that balance sheets can be arranged. In

    Account Form, your assets are listed on the left-hand side and totaled to equal

    the sum of liabilities and stockholders' equity on the right-hand side. Another

    format is Report Form, a running format in which your assets are listed at the

    top of the page and followed by liabilities and stockholders' equity. Sometimes

    total liabilities are deducted from total assets to equal stockholders' equity.

    Captions: Captions are headings within your statement that designate major

    groups of accounts to be totaled or subtotaled. Your balance sheet should

    include three primary captions: Assets, Liabilities and Stockholders' Equity. In

    the report form of presentation, the placement of your primary captions would

    be as follows: 2006 ASSETS, LIABILITIES AND STOCKHOLDERS

    EQUITY.

    Order of Presentation of Captions: First, start with items held primarily for

    conversion into cash and rank them in the order of their expected conversion.

    Then, follow with items held primarily for use in operations but that could be

    converted into cash, and rank them in the order of liquidity. Finally, finish

    with items whose costs you will defer to future periods or that you cannot

    convert into cash.

    36

  • 7/30/2019 Financial Project on Microtek[1]2

    37/65

    STUDY OF CASH FLOW STATEMENT

    MEANING: Cash flow statement or statement of cash flows is a financial statement

    that shows a company's incoming and outgoing money (sources and uses of cash)

    during a time period (often monthly or quarterly). The statement shows how changes

    inbalance sheet and income accounts affected cash and cash equivalents, and breaks

    the analysis down according to operating, investing, and financing activities. As an

    analytical tool the statement of cash flows is useful in determining the short-term

    viability of a company, particularly its ability to pay bills.

    PURPOSE: The cash flow statement reflects a firms liquidity or solvency. The main

    purpose to make cash flow statement are as follows:

    1. provide information on a firm's liquidity and solvency and its ability to change

    cash flows in future circumstances

    2. provide additional information for evaluating changes in assets, liabilities and

    equity

    3. improve the comparability of different firms' operating performance by

    eliminating the effects of differentaccounting methods

    4. indicate the amount, timing and probability of future cash flows

    ACTIVITIES INVOLVED IN CASH FLOW:

    The cash flow statement is partitioned into cash flow resulting from operating

    activities, cash flow resulting from investing activities, and cash flow resulting fromfinancing activities.

    Operating activities: Operating activities include theproduction, sales and delivery

    of the company's product as well as collecting payment from its customers. This could

    include purchasing raw materials, building inventory, advertising.

    Investing activities: Investing activities focus on the purchase of the long-term assets

    a company needs in order to make and sell its products, and the selling of any long-

    term assets.

    37

    http://en.wikipedia.org/wiki/Financial_statementshttp://en.wikipedia.org/wiki/Moneyhttp://en.wikipedia.org/wiki/Balance_sheethttp://en.wikipedia.org/wiki/Income_accounthttp://en.wikipedia.org/wiki/Cash_and_cash_equivalentshttp://en.wikipedia.org/wiki/Market_liquidityhttp://en.wikipedia.org/wiki/Solvencyhttp://en.wikipedia.org/wiki/Cash_flowhttp://en.wikipedia.org/wiki/Accounting_methodshttp://en.wikipedia.org/wiki/Accounting_methodshttp://en.wikipedia.org/wiki/Production%2C_costs%2C_and_pricinghttp://en.wikipedia.org/wiki/Saleshttp://en.wikipedia.org/wiki/Deliveryhttp://en.wikipedia.org/wiki/Long-term_assethttp://en.wikipedia.org/wiki/Financial_statementshttp://en.wikipedia.org/wiki/Moneyhttp://en.wikipedia.org/wiki/Balance_sheethttp://en.wikipedia.org/wiki/Income_accounthttp://en.wikipedia.org/wiki/Cash_and_cash_equivalentshttp://en.wikipedia.org/wiki/Market_liquidityhttp://en.wikipedia.org/wiki/Solvencyhttp://en.wikipedia.org/wiki/Cash_flowhttp://en.wikipedia.org/wiki/Accounting_methodshttp://en.wikipedia.org/wiki/Production%2C_costs%2C_and_pricinghttp://en.wikipedia.org/wiki/Saleshttp://en.wikipedia.org/wiki/Deliveryhttp://en.wikipedia.org/wiki/Long-term_asset
  • 7/30/2019 Financial Project on Microtek[1]2

    38/65

    Financing activities: Financing activities include the inflow of cash from investors

    such as banks and shareholders, as well as the outflow of cash to

    shareholders as dividends as the company generates income. Other activities

    which impact the long-term liabilities and equity of the company are alsolisted in the financing activities section of the cash flow statement.

    Analysis of cash flow statement is necessary for every organisation to depict its cash

    inflow and outflow.

    38

    http://en.wikipedia.org/wiki/Investorhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Shareholderhttp://en.wikipedia.org/wiki/Dividendhttp://en.wikipedia.org/wiki/Investorhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Shareholderhttp://en.wikipedia.org/wiki/Dividend
  • 7/30/2019 Financial Project on Microtek[1]2

    39/65

    FINANCIAL STATEMENT ANALYSIS

    MEANING: Financial statement analysis is the process of examining relationships

    among financial statement elements and making comparisons with relevant

    information. It is a valuable tool used by investors and creditors, financial analysts,

    and others in their decision-making processes related to stocks, bonds, and other

    financial instruments.With a great understanding of the balance sheet & profit & loss

    account and how it is constructed, we can look at some techniques to analyze the

    information contained within the balance sheet & profit & loss account.

    PURPOSE:The main purpose of analyzing the financial statement are the following:-

    To assess past performance and current financial position.

    To make predictions about the future performance of a company.

    39

  • 7/30/2019 Financial Project on Microtek[1]2

    40/65

    TOOLS FOR ANALYSING

    1. PERCENTAGE CALCULATION

    There are two popular methods by which we can analyze the financial

    statement by calculating percentage as taking a common base.

    Horizontal Analysis

    When an analyst compares financial information for two or more years for a

    single company, the process is referred to as horizontal analysis, since the

    analyst is reading across the page to compare any single line item, such as

    sales revenues. In addition to comparing dollar amounts, the analyst computes

    percentage changes from year to year for all financial statement balances,

    such as cash and inventory. Alternatively, in comparing financial statements

    for a number of years, the analyst may prefer to use a variation of horizontal

    analysis called trend analysis. Trend analysis involves calculating each year's

    financial statement balances as percentages of the first year, also known as the

    base year. When expressed as percentages, the base year figures are always

    100 percent, and percentage changes from the base year can be determined.

    If we want to calculate % change in sales then we apply the following

    formula:

    Percentage=change in sales /Base Year Sales*100

    Vertical Analysis

    When using vertical analysis, the analyst calculates each item on a single

    financial statement as a percentage of a total. The term vertical analysis

    applies because each year's figures are listed vertically on a financial

    statement. The total used by the analyst on the income statement is net sales

    revenue, while on the balance sheet it is total assets. This approach to financial

    statement analysis, also known as component percentages, produces common-

    size financial statements. Common-size balance sheets and income

    statements can be more easily compared, whether across the years for a single

    company or across different companies.

    If we want to calculate % change of current assets then we apply the followingformula:

    40

  • 7/30/2019 Financial Project on Microtek[1]2

    41/65

    Percentage: current assets/total assets*100

    2. RATIO ANALYSIS

    Financial ratio analysis uses formulas to gain insight into the company and its

    operations. For the balance sheet, using financial ratios (like the debt-to-equity

    ratio) can show you a better idea of the companys financial condition along

    with its operational efficiency. It is important to note that some ratios will

    need information from more than one financial statement, such as from the

    balance sheet and the income statement. Ratio analysis facilitates inter-firm

    and intra-firm comparison.

    Ratios are often classified using the following terms:

    LIQUIDITY RATIO

    Liquidity ratios are measures of the short-term ability of the company to pay

    its debts when they come due and to meet unexpected needs for cash.

    Current Ratio: The current ratio is a rough indication of a firm ability to

    service its current obligations. Generally, the higher the current ratio, the

    greater the cushion between current obligations and a firm ability to pay them.

    The stronger ratio reflects a numerical superiority of current assets over

    current liabilities Current ratio is calculated as follows:

    Current ratio= Current Assets/Current Liabilities

    Quick Ratio: It is also known as the acid test ratio, this is a refinement of

    the current ratio and is a more conservative measure of liquidity. The quick

    ratio expresses the degree to which a companys current liabilities are

    recovered by the most liquid current assets. quick ratio is calculated as

    follows:

    Quick ratio= (cash + marketable securities + Receivables)/current

    liabilities

    41

  • 7/30/2019 Financial Project on Microtek[1]2

    42/65

    SOLVENCY RATIO

    Solvency ratios indicate the ability of the company to meet its long-term

    obligations on a continuing basis and thus to survive over a long period of

    time. Debt/Worth Ratio: This ratio expresses the relationship between capital

    contributed by creditors and that contributed by owners. It expresses the

    degree of protection provided by the owners for the creditors. The higher the

    ratio, the greater the risk being assumed by creditors. The lower the ratio, the

    greater the long-term financial safety. A firm with a low debt/worth ratio

    usually has a greater flexibility to borrow in the future. A more highly

    leveraged company has a more limited debt capacity.

    Debt/worth ratio=Total Liabilities / Tangible Net Worth

    PROFITABILITY RATIO

    Profitability ratios are gauges of the company's operating success for a given

    period of time.

    Return On Assets: Return on assets is a measure of how effectively the

    firms assets are being used to generate profit. It is calculated as follows:

    Return On Assets= Net Income/Total Assets

    Return On Equity: Return on equity is the bottom line measure for the

    shareholders, measuring for the profits earned for each rupee invested in

    business. It is calculated as follows:

    Return on Equity= Net income/shareholders equity

    Fixed/Worth Ratio : This ratio measures the extent to which owners equity

    (capital) has been invested in plant and equipment (fixed assets). A lower ratio

    indicates a proportionately smaller investment in fixed assets in relation to net

    worth and a better cushion for creditors in case of liquidation. Similarly, a

    higher ratio would indicate the opposite situation. The presence of substantial

    leased fixed assets (not shown on the balance-sheet ) may deceptively lower

    this ratio.

    Fixed Worth Ratio=Net Fixed Assets/ Tangible Net Worth

    42

    http://www.answers.com/topic/solvency-ratiohttp://www.answers.com/topic/solvency-ratio
  • 7/30/2019 Financial Project on Microtek[1]2

    43/65

    CONCEPTUAL DISCUSSION

    REVIEW OF LITERATURE AND PROBLEM FORMULATION

    As the world has grown smaller, it is increasingly important to think and acts like a

    global brand. The need to provide the customer with world quality products,

    reasonable pricing which suits the customers pocket, efficient services and to take in

    suggestions and feedback from them so that they can serve in the best possible

    manner. Microtek Limited, the market leader in the inverter industry came intoexistence in 1986 and transformed the business of inverters.

    MICROTEK has more than 112 service points,27 Customer Care centers all across

    the country, served by qualified service personnel. MICROTEK is the only company

    to have got all Plants, Servicing, Marketing and entire activities ISO 9001:2000

    Certified.

    The Marketing strategies adopted by the Microtek Limited has been highly

    competitive and has enable the company to keep a firm grip on the battle ground and

    fight competition and retain its market share and profits thereafter. My findings are

    dispersed into 4 Ps of Marketing Mix

    In the present business scenario, it has become essential for any growing organization

    to build a strong presence in the international market. Microtek Limited can proudly

    claim to have got a foothold in the international market. With differences of culture,

    language and religion dissolving the wide range of inverters have found an ever-

    expanding market with expatriated abroad. MICROTEKproducts have received

    worldwide acceptance because of its quality & reliability and are exported to

    many countries.

    The main countries we have been exporting our products are: -

    South Africa , Afghanistan, Nepal , Iraq, Bangladesh , U.A.E. ,

    Pakistan .

    43

  • 7/30/2019 Financial Project on Microtek[1]2

    44/65

    PROBLEM STATEMENT

    To what extent existence of competition, would really affect the overall

    marketing strategies of the company as well as customers preferences?

    Will the consumers be attracted towards the product even if the price goes up?

    What is the actual percentage level of awareness of the customer about the

    brand and companys marketing strategies and policies?

    FUTURE PLANS

    Microtek International Pvt. Ltd. will be going to launch their mobile phones in the

    coming years. They have already started working on it.

    44

  • 7/30/2019 Financial Project on Microtek[1]2

    45/65

    DATA

    ANALYSIS

    45

  • 7/30/2019 Financial Project on Microtek[1]2

    46/65

    ANALYSIS

    SURVEY

    Customer Satisfaction of Microtek Products

    This Survey has been conducted by me with the help of a Questionnaire.

    First of all, I selected the area where I wanted to base my survey, and I choose

    places like Pitampura ,Ashok Vihar & Inderlok in Delhi..

    Its a Survey and that is why I choose to work for 10 days.

    Then I tried to convince people to fill the Questionnaire and managed to get 10

    people in a total of 2 hours daily.

    Then, it was up to me to do the analysis and with the help of Diagrammatic

    Representation; I have tried to present the best project.

    46

  • 7/30/2019 Financial Project on Microtek[1]2

    47/65

    QUESTIONNAIRE

    Q1. Do you have Inverter?

    91

    9

    YES NO

    Q 2. Which brand of Inverter do you have?

    35

    21

    30

    5

    MICROTEK SU-KAM LUMINIOUS OTHER

    Q 3.Does Microtek Inverter give Value for your money?

    47

  • 7/30/2019 Financial Project on Microtek[1]2

    48/65

    29

    6 0

    Completely Partially

    Does not

    Q 4. How is the Quality of Microtek Inverter?

    217

    70

    Very good Good

    Average Poor

    Q 5. What would you say about the availability of Microtek

    inverters?

    48

  • 7/30/2019 Financial Project on Microtek[1]2

    49/65

    30

    5 00

    Very good GoodAverage Poor

    Q6. How is the Display of Microtek Inverter?

    25

    6

    3 1

    Very good GoodAverage Poor

    49

  • 7/30/2019 Financial Project on Microtek[1]2

    50/65

    Q 7. How is the after sale services of MICROTEK?

    24

    5

    5

    1

    Very good Good

    Average Poor

    50

  • 7/30/2019 Financial Project on Microtek[1]2

    51/65

    Q8. How is the packaging done at Microtek Inverter?

    20

    10

    4

    1

    Very good Good

    Average Poor

    Q9. Do you think Microtek Inverter is able to meet up with your

    demands?

    32

    3

    YES NO

    51

  • 7/30/2019 Financial Project on Microtek[1]2

    52/65

    Q 10. Which feature influence you to purchase Microtek

    Inverter?

    18

    12

    5

    Quality Price Variety

    Q11. Are the prices of the Microtek Inverter satisfactory?

    26

    9

    Yes No

    52

  • 7/30/2019 Financial Project on Microtek[1]2

    53/65

    Q12. Overall how satisfied are you with Microtek Inverter?

    18

    12

    5

    0

    Very satisfied Somewhat satisfiedSomewhat dissatisfied Very dissatisfied

    53

  • 7/30/2019 Financial Project on Microtek[1]2

    54/65

    FINDINGS

    54

  • 7/30/2019 Financial Project on Microtek[1]2

    55/65

    FINDINGS

    The survey shows that maximum people are using inverters in their homes. By the

    survey it was clear that maximum people use MICROTEK inverter compared to otherinverter companies. The survey shows that out of 100 people , 91 people have

    inverter. Out of 91 people , 35 are using MICROTEK inverter (around 38%),30 are

    using LUMINIOUS inverter (around 33%) ,21 are using SU-KAM inverter (around

    23%) & 5 people are having other inverter brand (around 6%).

    The survey clearly shows that MICROTEK biggest competitor in inverter segment is

    LUMINIOUS.

    The survey shows that out of 35 people that are using MICROTEK inverter , 29

    people (around 83%) thinks that MICROTEK inverters completely gives value for

    their money and rest of the people thinks that MICROTEK inverter partially gives

    value for their money. There is no one out of these people that thinks MICROTEKinverter does not gives value for their money.

    The survey also shows that out of 35 people that are using MICROTEK inverter,21

    people believes that the quality of MICROTEK inverter is very good (around 60%),7

    thinks that the quality of MICROTEK inverter is good & rest of the people believes

    that the quality of MICROTEK inverter is average. The survey also shows that

    availability of MICROTEK inverter to the customers is good.

    Out of 35 people,32 people thinks (around 91%) that MICROTEK Inverter is able to

    meet up with their demands. Also 18 people out of 35 (around 51%) purchased

    MICROTEK inverter because of its good quality,12 people (around 34%) purchased it

    because of its economical price and rest purchased it because of different varieties of

    MICROTEK inverter.

    The survey also shows that out of 35 people , 26 people (around74%) are satisfied

    with the prices of MICROTEK inverter and 9 are not satisfied.

    Out of 35 people,18 people (around 51.5%) are overall very satisfied with

    MICROTEK inverter,12 people (around 34.5%) are somewhat satisfied and 5 people(around 14%) are dissatisfied.

    Overall, it is shown that the customers are Somewhat Satisfied as there is a majority

    of people which think that ways. But still it is less than totally satisfied, and it is

    important to look at the reasons for that .

    55

  • 7/30/2019 Financial Project on Microtek[1]2

    56/65

    CONCLUSION

    AND

    SUGGESTIONS

    56

  • 7/30/2019 Financial Project on Microtek[1]2

    57/65

    CONCLUSION

    In the field of concept selling by using the ideas and by inventions /

    imagination/psychological and cultural fields, Microtek have mixed up various human

    sentiments and created an altogether mixed market where they are able to promote

    and incash benefits for themselves as well for building different human/socio

    relations.

    This is a very clear cut picture where a team of hard core professionals are using

    every opportunity directly touching the emotions of the people but spending minimum

    money possible on advertisement. It is a sort of monopolistic area where by spending

    very low, using easiest and economical method, products are developed and sold,

    giving, the customers no chance or alternative.

    57

  • 7/30/2019 Financial Project on Microtek[1]2

    58/65

    SUGGESTIONS

    Some of the recommendation and suggestion are as follows:

    o The attention is required on the areas of growth, profitability ,service level andbuilding talent.

    o To increase the profit of Microtek, Microtek should decrease their operating

    expenses and increase their income.

    o To increase its liquidity, Microtek should keep some more cash in its hand

    instead of giving more and more advances.

    o Introduce quality consciousness and standardization of the work system and

    procedures.o Make manager competitive and introduce spirit of market-orientation and

    culture of working for customer satisfaction.

    o There is need to build the knowledge and skill base among the employees in

    the context of technology.

    o Performance measure should not only cover financial aspects i.e.

    quantitatively aspects but also the qualitative aspects.

    o

    It is high time to focus on work than the work-achieved.o Microtek should increase its retail portfolio.

    o Microtek should manage its all risk such as credit, market and operational risk

    properly and should be managed by a person who are highly skilled and

    qualified.

    58

  • 7/30/2019 Financial Project on Microtek[1]2

    59/65

    RECOMMENDATION

    .

    1) They should now concentrate more on their product which are not showing good

    sales and should discontinue them if see constant losses, newer products to be

    introduced on their place.

    2) To have some kind of control on their diversification to have a perfect production /

    consumption ratio.

    59

  • 7/30/2019 Financial Project on Microtek[1]2

    60/65

    QUESTIONNAIRE

    60

  • 7/30/2019 Financial Project on Microtek[1]2

    61/65

    QUESTIONNAIRE

    Date-_________ Place-________

    Name-________________________________________________

    Address-______________________________________________

    Age-___________ Ph.-______________

    E-Mail ______________________________________________

    Q1. Do you have Inverter?

    a. YES b. NO

    Q 2. Which brand of Inverter do you have?

    a. MICROTEK b. SU-KAM c. LUMINIOUS

    d. OTHER

    Q3. Does Microtek Inverter give Value for your money?

    a. Completely b. Partially c. Does not

    Q4. How is the Quality of Microtek Inverter?

    a. Very good b. Good c. Average d. Poor

    Q5. What would you say about the Availability of Microtek Inverter?

    a. Very good b. Good c. Average d. Poor

    Q6. How is the display of Microtek Inverter?a. Very good b. Good c. Average d. Poor

    61

  • 7/30/2019 Financial Project on Microtek[1]2

    62/65

    Q 7. How is the after sale services of MICROTEK?

    a. Very good b. Good c. Average d. Poor

    Q8. How is the Packaging done at Microtek Inverter?

    a. Very good b. Good c. Average d. Poor

    Q9. Do you think Microtek Inverter is able to meet up with your demands?

    a. Yes

    b. No

    Q 10. Which feature influence you to purchase Microtek Inverter?

    a. Quality b. Price c. Variety

    Q11. Are the prices of the Microtek Inverter satisfactory -

    a. Yes

    b. No

    Q12. Overall how satisfied are you with Microtek Inverter?a. Very satisfied b. Somewhat satisfied

    c. Somewhat dissatisfied d. Very dissatisfied

    If you were less than totally satisfied, what could have been done to serve you better?

    _____________________________________________________________________

    _____________________________________________________________________

    _____________________________________________________________________

    ______

    62

  • 7/30/2019 Financial Project on Microtek[1]2

    63/65

    Any other Suggestions

    _____________________________________________________________________

    _____________________________________________________________________

    ____________________________

    63

  • 7/30/2019 Financial Project on Microtek[1]2

    64/65

    BIBLOGRAPHY

    64

  • 7/30/2019 Financial Project on Microtek[1]2

    65/65

    BIBLIOGRAPHY/REFERENCES

    Text

    Marketing Management Philip Kotler

    Marketing Research Philip Kotler

    Newspapers

    Times of India

    Hindustan Times

    Economic Times

    The Tribune

    Magazines

    India Today

    Business Today

    Business World

    Internet Sites

    www. www.microtekdirect.com

    www.indiainfoline.com

    www.google.com

    www.myiris.com

    http://www.indiainfoline.com/http://www.google.com/http://www.indiainfoline.com/http://www.google.com/