Final Sloan Presentation

Sloan SeminarHarnessing Volunteer Technology Communities to Build Capacity in Crisis Response and Global Development

September 8, 2010

Presented by Heather Blanchard

Noel DickoverAndrew Turner

Wednesday, September 8, 2010

Video


CrisisCommons

Diversified Global Network

• Convener of communities across competition and organizational challenges

• Leverages collaborative systems, open environments

• Translates needs from CROs to the VTCs and the public

• Provides technical assistance and opportunity for creative problem solving

• Catalyst for a new knowledge base based on captured lessons learned

• Leverages partnerships and networks


• January 2009 - Transparency Camp

• March 2009 - Gov 2.0 Camp

• June 2009 - CrisisCamp DC

• Participants: MIT Media Labs, GWU, Google, Yahoo, Microsoft, UN Foundation, Sunlight Foundation, Apps for Democracy, Homeland Security, DoD, World Bank, Development Seed, GeoCommons, Open Street Map, Sahana, Ushahidi, CrisisMappers

From Idea to Community

• June - First Ignite Session at the World Bank; Interest in Building Capacity

• August - USAID Afghanistan Election Monitoring

• September - Google, Yahoo and Microsoft form informal partnership called Random Hacks of Kindness

• October - CrisisCamp Philadelphia

• November - Random Hacks of Kindness hosts first Hackathon

Catalyst for PartnershipsEvolution of an Idea


Events

Volunteer Technology

Communities

98 99 00 01 02 03 04 05 06 07 08 09 10

9/11 FL HurricanesIndian OceanTsunami

Katrina Kenyan ElectionsVA Tech Shooting

Hurricane IkeCyclone NargisMumbai Attacks

Haiti EarthquakeChile Earthquake

Oil SpillPakistan Floods

Rise of Mobile(US Figures, CTIA)

2000109.5M

38%(SMS Not Recorded)

ToolsCommunities

2005 207.9M

69%(81 Billion SMS)

2009285.M91%

(1.56 Trillion SMS)

Iranian Election Protests


CrisisCamp Haiti

• Call to action; global footprint

• Low barrier to entry; replicable

• Recognized by CROs and VTCs

• 50 events, 10 countries

• 1,500+ highly skilled volunteers

• Focus on mapping, missing persons, language and search

Columbia

United Kingdom

Canada

France


Highlights

• Tradui Mobile Translation App

• Long Distance Wi-Fi

• Open Street Map

Innovation - Problem Solving - Mapping


Sloan Investment

• Convening of the First International CrisisCongress

• Convening of Stakeholder Roundtables

• Expert Engagement

• Development and Validation of the Problem Definition


CrisisCamp Feedback


What We Learned• Pervasive competition within all

stakeholder groups

• Vendor based technology relationships

• Inadequate technology infrastructure and digital literacy

• Lack of formal coordination role

• Need for long term relationships, and project management

• Little understanding of technology ecosystem; tools


What is Needed?• Objective technical assistance,

support for creative problem solving

• Long term support for CrisisCamp and VTCs, including project management

• Amplification of grassroots innovation, collaborative systems

• Translation of needs; development of lessons learned and research-based approaches

• Stewardship of the new knowledge base, translate into research opportunities

• Formal partnerships and resources

• Legal protection; Security and PrivacyWednesday, September 8, 2010

Potential Competition

Requirement CrisisCrowd

Key Competition Capability: One to Many


Our Role

CrisisCommons The PublicVTCs

AcademiaPrivate Sector

CROsAffiliated Response

Un-Affiliated ResponseSpontaneous Effort

New EffortsUnknown Resources

Under-Leveraged Resources

Affiliated ResponderConnectivity to Resources

Source of Affiliated RequirementsLeverage Under Utilized; Unknown Resources

Research Based Approach; Recognized Knowledge Base

We Leverage Expertise, Communities and Resources


What We Propose

Community

Connecting and Leveraging the Ecosystem to Build CapacityThrough a Commons-Based Approach

Projects Lab Council Fellows


Research Based Approach

Lab

Behavior

Mapping

Data

Incubator

Language

• Multi-disciplinary research agenda

• Research gaps, real time crisis analysis

• International technical standards, best practices, standards of care

• Open tools and data sets

• New knowledge base; unique insights


Timing is Right

• CROs have asked for our help

• New acceptance of collaborative tools

• Growing VTC communities, predictable Crisis Crowd

• Public has capability, desire to assist

• Capability to matrix private sector, academia resources


Path Ahead for 2011• Transform goodwill to formal

relationships

• Facilitate needs from stakeholders to inform development of CrisisCommons

• Facilitate research agenda

• Continued support of CrisisCamp

• Evaluate and report on the continuing evolution of the ecosystem


Documents

Final Sloan Presentation