RAGAZZE SCRAPECONTENTSPAGE

ACKNOWLEDGEMENTS2

INTRODUCTION3-4

PLANNING5

ORGANIZING6-8

MOTIVATION9

LEADING10

CONTROLING10-11

CUMMUNICATIONMANAGEMENT FROM ISLAMIC PERSPECTIVE COMPANY PRODUCTSCONCLUSION11-12

121314

CONTENTS

ACKNOWLEDGEMENTS

ASSALAMUALAIKUM

First of all, we want toofferthanksgiving togodforthis taskfinished. With all the commitment and cooperate from our group members, we managed to plan an organization for our task. We also want to thank Sir Kasmaruddin for his helpful to teach us about the principle of management that we need most in order to create an organization and always be with us when we facing any problem about this final project. He as well as our lecturer, always offering encouragement so that we can complete this task .The creation of our company gave us more information about the management of any organization in nation. The management process gave the right way to conduct organization. We hope Sir will like our final project.We also thanks to our classmate,senior also to my family because they helping us to finished this assignment. We took around three weeks for finished up our final project. And finally our final project became successfully.

INTRODUCTION

RAGAZZE SCRAPE`S SDN BHD was established on 2010. Our business started when we combined our ideas together to open this company. We shared budgets and ideas to make this company become reality. We spend a lot of time to opened this company includes to find the strategic place. For example, place that have many people there. The location is very strategic for costumer to find us and get our service. After 1 year our company growing up with stables condition. It is getting wider and our companys profits increased from 30% to 60%. We had upgraded our services at the same time. Our company had provided the variety of shoes for man and women. Again we combine our ideas and also our strategic to make new renewal. Today, our companies not only popular at SHAH ALAM and all around Malaysia including Sabah and Sarawak. This is because our business is really different with other company. Our company is very useful because it have many benefits for other people. We also provide an excellence service in terms of quality and rates. We areplacingour customers andmeet their needsso that theyare notdisappointed withourservice. We very happy with our success in business. And we also very cooperate , work in teamwork , and make this job with honestly. And finally it like our dreams became reality.

OUR LOCATION

WE ARE LOCATED AT: NO.41A, JALAN KRISTAL K7/K, SEKSYEN 7, 40000 SHAH ALAM , SELANGOR DARUL EHSAN, MALAYSIA

PLANNINGRAGAZZE SCRAPES COLLECTIONS SDN.BHDOUR VISSIONTo become the worlds leading consumer company for fashion shoesOUR MISSIONOur mission is to provide the people with the best fashion essentials, creating stylish yet comfortable products for everyone. Our promise is to make Ragazze Scrapes and our products comfortable, affordable and accessible everywhere. We do so by offering fashion solutions that satisfies our customers' needs without us compromising on the product quality via continuous product developments. These product developments achieved through market surveys are effective in helping us understand our customers more and serve them better.GOALSWhile our immediate aim is to be the top preferred brand in Malaysia within the next 2years, our overall goal is to be the "Numero uno" home bred fashion provider. OUR VALUESOur business is driven by our consumer focus, creativity, resourcefulness, and entrepreneurial spirit. We are an inspired, diverse team. We respect and value everyones contribution. The health and safety of our people are paramount. We are leader in environment responsibility. Our integrity is never compromised and we make a positive cuntribution to society. We constantly strive to improve in everything we do. Guined by these values, we provides superior returns to our shareholders.

ORGANIZATIONAL

FUNCTIONAL STRUCTURE

Our company choose the functional structure as the structure in which task and jobs are grouped according to the function they perform within the organization. Moreover, the function structure are based on specialization which is the manager every department will get focus on a particular job or task is order to perform effectively and efficiently. On other hand, the manager also get to closer with their employee. It is because, every task had they do based on cohesive work group. So, at this time they will share opinion, discussion about every task had do they. On the positive side , functional structures also get support task specialization and get help employees develop better job-related skills. In addition, work groups will may be more cohesive because employees work with individual with similar skills and interests and the groups leader has a common functional orientation with the group members. Finally, this structure supports tight, centralized control and tends to contribute to operational efficiency.

CHAIN OF COMMAND

The important in aspect of working relationship in our company is chain of command. The chain of command delineates the line of authority and responsibility that flows throughout the organization and identifies the supervisor and subordinate relationships (who report to whom) that govern decision making. Ideally, each employee should report to and be accountable to only one supervisor. This is called unity of command. The concept of a well defined chain of command was originally advance by the classical management theorists. In its purest form, the concept is consistent with the bureaucratic organizational system. Although contemporary managers still embrace the idea of a chain of command, the flexibility of the organization to respond to change quickly and proactively may be severely limited when decision making is rigidly tied to the official hierarcy. For that reason, organizations may need to find ways to be flexible in their chain of command and yet find ways to hold people and department accountable for result.

SPAN OF CONTROLThe important aspect of working relationship is span of control which is the number of employees who report to a single manager. In our organization, we are supposed use span of control which is narrow span of control. We use the narrow span of the control when the tasks are very complex. This also allow the manager to spend more time with each subordinated. Besides that, the manager also will less overcommitted and overburden. It is because the manager with have more time to analyze situation to make effective decision.In our company each our department manager may have more time to analysis situations, make effective decisions & execute the actions associated, with their decisions.Moreover, our manager will be more effective to handle the report of subordinates

LINE & STAFF RESPONSIBILITIES

In our company, each department divided into line position and staff position. The line position is directly involves in delivering product & services of our company. Meanwhile the staff position is to provide support to line position. They can discuss together but only the line position can made decision. In this process we will make some decision with do the delegation. Delegating authority well includes important steps. They are decide which goals or tasks to delegate, make assignment, grant authority, hold responsible / accountable, and monitor. All are essential to the success of the delegation process. For example when have a problem in marketing department, the manager this side will take over this problem. They will settle this problem uses the step of decision making which is identifying opportunities & diagnosing problems, identifying objectives, generating alternatives, evaluating alternatives, reaching decisions, choosing implementation strategies, monitoring & evaluating.So, with this delegation the step of decision making had help the manager to control their department with success.

TYPES OF DEPARTMENTALIZATIONBased on our organizational structure, we are using by functional departmentalization.For example, we are gathering all production together, all marketing task together and all finance task together. These mean we doing task & jobs in grouped based to functions they perform within our organization.

LOCUS OF DECISION MAKING (DECENTRALIZED)We maintain the decision making at the lower level, such as the department and employee, which mean decentralized decision making. In this term, if any problem happen, we can refer to the people who are closest to the situation, usually referring to people at the lower level could make better and faster decisions. The employee and subordinates are capable to make decision making. Then, the growing diversity of the working has increased the variability in decision making.

MOTIVATION

RAGAZZE SCRAPES SDN BHD applying the Maslows Hierarchy as the motivation approach. We find that this hierarchy could help us as the management team to motivate our employees to achieve common goal of our organization. Many factors are believed to influence a persons desire to perform work or behave in a certain way.

LEADING

RAGAZZE SCRAPES SDN BHD taking the Follower-Centered Approaches in order to make sure that employees working towards achieving the goals of our organization. We practicing the leadership power focus because here, managers try to motivate rather than control the employees. There are many characteristics of self-leaders. Firstly, managers have the sensitivity to the needs of others. We as a manager in this company show a high consideration towards employees ideas and feelings. This encouraged our employees to have the sense of belonging with each other.Furthermore, respect and trust are developed through the practicing of the respect for feeling of other and the mutual trust between managers and workers.The warmth and social rapport with subordinates clearly shows the picture of how our company working. Great bonding between employers and employees could shift our organization of transport services set up the excellence services and products to our customer.

CONTROLLING

Based on our understandings, organizational control is the systematic process through which business leaders regulate their organizational activities to make them consistent with the expectations established in plans, targets and standards of performance. We had set our plans enlarge our company or in other word to increase more branches of our company besides making our services and products much better and more comfort. In our organization, we had chosen feed forward control which is provide the quality of inputs to prevent problems in transformation For examples, provides the comfortable and peaceful place, set up the relevant charges of services and products and employ a good employee. After that, Concurrent control which is to monitor on going activities to ensures that the transformation process are functioning properly and achieving result. For examples, punctuality of employee during giving services, good attendance services and comfortable place.Beside that, Feedback control which is to discover undesirable output and implement corrective action. For examples, after the transformation process done, we will check the products of materials, such as quality of shoes and so on.

COMMUNICATIONRAGAZZE SCRAPES SDN BHD has chose vertical communication approach as communication method to communicate with our employees. This method works and effective for our businesses until now. Furthermore, we also easy to reach our employees and make them work more effectively and diligently without any pressure or any problems.Vertical communication is a flow of information both up & down the chain of command. This will make us to be more close to our employees. So thats why we use this communication method as this method is very appropriate with our business that is.

Vertical communication can be used in two ways:

I. Downward communication is a message sent from individual at higher levels of the organization to those at lower level. For example, when we want to inform certain matters to our employees, we just direct inform to them. This way of communication being practice all the time in our company.II. Upward communication is a message sent up the line from subordinates to supervisors. This type of communication show that our management also received idea and opinion from our employees or any report from them. Example, if our employees have problem with our public holidays offer or else, they can direct problems to the management team. So we can discuss the problems and find the solution to overcome it.

Besides that, our company also used other method for our communication.The first one is Oral communication:

Oral communication is all forms of spoken information, this type of communication preferred by most managers. The simplest example that we can take is during the meeting, it was one of oral communication.

The second is Written communication:

written communication is letter, memos, policy manuals, reports, forms and other written. This method is the second most common way used by us to communicate with our employees.

MANAGEMENT FROM ISLAMIC PERSPECTIVE

RAGAZZE SCRAPES SDN BHD also practicing Islamic way of management. Since our board of directors are all the Muslim, we applying of what Islamic teaching into our daily management, such as the principle of syura, maslahah, almasruiyyah(legality), tauhid, amar makruf nahi mungkar and leaders responsibility. We believe that our action must integrate both our organization goal with our long time objective. We need to serve Allah, worship Him and at the same time, seek His worthy pleasure and rewards for the works we do with His blessing. We also encourage our self and our employees to be spiritually conscious to the pleasure of Allah and His watchful eye on us. He can see what we are doing, so that is why we need to make sure we do the right things base on Islamic law and all we do is for Him. The example for when we used Islamic management is whenever we need made decisions, we gather all our stats in meeting (syura) to get the result.

COMPANY PRODUCTS

CONCLUSION

As the conclusion for our assignment, higher skill of management is required in order to build/create a company (organization). A lot of planning need to do for maintain our company stability. We also know that not only upper level person is important but lower level person is also important for an organization. The managers must have a lot of knowledge to manage the company, employees and marketing. Employees must give support and full of commitment to their manager and company if they want to achieve the company goals. We felt satisfied after we finished this business plan in our group. A lot of input and experience we get when we doing this assignment. We very happy when we can solve this project with any problems. This project cant be solved with our teamwork and our commitment. We always together and do it together sometimes we ask our Sir for helps us. We get a lot of benefits from making this project.

1