Leader’s Toolkit by Ana Popovic

INTRODUCTION

• Education:– Graduated from the University of Missouri– Major: Organizational Communication

• Professional:– VP of Talent Management of AIESEC (Association Internationale des Etudiants en

Sciences Economiques et Commerciales ) – 2013 HR internship at Student & Auxiliary Services

• Personal:– Born in Serbia– Grew up in Greece

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LEADER’S TOOLKIT

• Who is considered a Leader at QEP?– A people manager (foreman, supervisor, manager, etc.) who has direct reports

• What is the Leader’s Toolkit?– An online repository for important resources, tools and documents necessary to

ensure that QEP leaders are successful

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LEADER’S TOOLKIT

• Brings Value to QEP– One stop resource for managers– Saves leaders’ time looking for or

requesting resources, tools and documents

– Equips our leaders with information to be successful in their roles and responsibilities

• Important Resource– QEP leaders have requested a central

location for important resources, tools and documents

– Convenient and accessible

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Why was the Leader’s Toolkit created?

LEADER’S TOOLKIT

Vision

• To create a website for leaders with resources, tools and documents related to HR.

• Phase 2 of the project will expand the website to include other, non-HR specific leader resources.

Scope

• Develop a “project plan”

• Identify our needs

• Conduct interviews (HR, Corporate and Field Leaders)

• Evaluate and update existing resources

• Identify and develop new resources

• Design website and develop additional resources

Challenges

• Designing a user friendly page

• Making it accessible only to leaders

• Maintaining the updates

• Managing it forward

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PROJECT PLAN

Created project

timeline

Interviewed HR

Department

Conducted research through

Corporate Executive

Board (CEB)

Organized data

Interviewed key leaders (corporate and field)

Reviewed, updated

and created materials

Design and develop

web page

Partnered with IT to

finalize web page design

Leader’s Toolkit launch (TBD)

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RESEARCH PROCESS

Interview

Research

Edit

Update

Approval

LEADER’S TOOLKIT

• Important Resource– QEP leaders have requested a central

location for important resources, tools and documents

– Convenient and accessible

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Why was the Leader’s Toolkit created?

IMPORTANT RESOURCE

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Current delivery methods

New and improved resource

LEADER’S TOOLKIT

• Brings Value to QEP– One stop resource for managers– Saves leaders’ time looking for or

requesting resources, tools and documents

– Equips our leaders with information to be successful in their roles and responsibilities

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Why Create This Tool?

DEMONSTRATION OF LEADER’S TOOLKIT

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QUICK REFERENCE

• Company Information:– Communications– Contractors– Vehicles

• Benefits: – Wellness Incentive Program– EAP Benefits– Adoption Assistance

• Compensation: – Annual Incentive Plan Summary– Compensation Structure– Educational Assistance Program

• Payroll:– Work Schedule– FAQ

• Recruitment:– Interviewing– Onboarding– People Pipeline– Hiring

• Training & Development: – Performance Management– Training Catalog– Job Family– Development

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CONCLUSION

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• I organized and created an online central repository for leaders with resources, tools and documents that fits the need of QEP’s leaders and well equips them with their roles and responsibilities

• My design and development efforts have created a user friendly website with straightforward navigation and a consistent layout that eliminates confusion

NEXT STEPS

We hope to expand the Leader’s Toolkit over time by adding resources, tools and documents as needed and requested by QEP Leaders

Launch Leader’s Toolkit as part of the new Lateral rollout

Continue to update and review the Leader’s Toolkit

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LESSONS LEARNED

• Working collaboratively to reach consensus• Feedback is a gift• Edit, then edit again• Proofreading with multiple people is valuable• Networking & building relationships• Work environment awareness• Working around others’ busy schedules• Speak up• When in doubt, ask…• Be prepared for the unexpected • Hard work does NOT go unnoticed • Simply say ‘thank you’

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Q&A

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