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FIFE PHARMACYFIFE PHARMACY
ISSUE 55 MARCH/APRIL 2016ISSUE 55 MARCH/APRIL 2016
IN THIS ISSUEIN THIS ISSUE: Stop Smoking Service Award Winners Public Health Service News New Yellow Card App
EHC Posters Pill-Bobs for Patients Pharmacy Champions Scottish Pharmacist Awards
Certificates have been awarded to
four Community Pharmacies in Fife for achieving the stop smoking
service highest quit rates at three months. The top performing
pharmacies are:
1.1. Boots the Chemist, Boots the Chemist,
CowdenbeathCowdenbeath
2.2. Cadham Pharmacy, Cadham Pharmacy,
GlenrothesGlenrothes
3.3. Dears Pharmacy, GlenrothesDears Pharmacy, Glenrothes
4.4. C. Buchanans, Methil C. Buchanans, Methil
Well done and congratulations to each team. See page 2 for some top tips from the winning pharmacies!
From the Editor.. Welcome to the spring edition of Fife Pharmacy News. In this issue we feature our stop smoking service, Pharmacy Champions, the Scottish Pharmacist Awards and some forthcoming events, plus much more. As always, this is your newsletter, so if there is something you would like to see featured in a future edition, please contact me at [email protected]. Have a Happy Easter! Fiona
Fiona Forsyth, Communications Specialist
Community Pharmacy Community Pharmacy Community Pharmacy Stop Smoking Service Stop Smoking Service Stop Smoking Service Award Winners!Award Winners!Award Winners!
PAGE 01 FIFE PHARMACY NEWS ISSUE 55
PAGE 02 FIFE PHARMACY NEWS ISSUE 55
No Smoking Day has been running since 1983, when it was called Quit for the Day. The campaign is re-designed every year to help spur smokers into action. This year’s No Smoking Day took place on Wednesday 9th March.
The No Smoking Day message complements the Pharmacy Stop Smoking Service and encourages those who want to quit to use no smoking day as a great opportunity to stop.
There are many health and other benefits to stopping smoking and smokers can get help whenever they want to stop. No one will try to force smokers to stop - the service is for people who really want to quit . Its not about banning smoking or picking on smokers either.
Just like the pharmacy service, No Smoking Day won’t leave quitters high and dry - smokers need support before they stop, as well as throughout the process.
No Smoking Day teams works with national helplines, local stop smoking services, pharmacists, GPs and other services that offer help for smokers who want to give up.
“Use the whole pharmacy
team to provide the service”.
We asked each of our winning pharmacies for some top tips on their Stop Smoking Service - Here’s what they said ...........
“Make the service person-centred and offer flexibility to the client over the stop smoking course”.
“For continuity, have the same pharmacy staff member provide the
service over the 12 weeks.”
WERE YOU PROUD TO HELP A QUITTER? No Smoking Day No Smoking Day -- 09 March 201609 March 2016
“Provide the ‘How to
stop smoking and stay
stopped’ booklets and
suggest the use of smoke
free apps”.
“Visit the Pharmacy Care Record (PCR) daily to
keep an eye on:
Clients with no contact in the last 7 days
The windows to submit 4 week data (at 4 - 6
weeks) and to submit 12 week data (at 10 - 14
weeks)”.
“Make use of positive patient stories as coping strategies for successful
quits”.
“The first meeting is critical;
take time and listen, give
expectations and the
duration of the service. Make
an appointment for the next
meeting too.”
PAGE 03 FIFE PHARMACY NEWS ISSUE 55
NRT Voucher Scheme The service specification for this service has just been updated and will be sent to
all community pharmacies for your information. Pharmacies are reminded that all vouchers must be either fully completed or client has withdrawn from the quit attempt
before the voucher reimbursement can be claimed. Vouchers should be sent for payment within 6 months of the last date of dispensing.
Returned vouchers out with this time period will not be reimbursed.
Public Health Service ..... News ..... News ..... NewsPublic Health Service ..... News ..... News ..... News
PGD Sign-Up Reminders Varenicline PGD Version 2 of this PGD was issued in July 2015 and many of the Pharmacists that had signed Version 1 are yet to sign up to the current version. Also, there is advice for Pharmacists new to this PGD of what’s required for sign-up via a resource sheet on the Stop Smoking page of the Fife SHOW website. www.communitypharmacy.scot.nhs.uk/nhs_boards/NHS_Fife/stationery/stop_smoking.html.
Paracetamol Post MenB Vaccine PGD Since the preferred model across NHS Fife for the supply of prophylactic paracetamol to babies receiving the MenB
vaccine at two months and four months will be solely via
the community pharmacy service i.e. ALL THREE DOSES WILL BE OBTAINED VIA THE PHARMACY SERVICE; it is
important that all Pharmacists, including Locums are signed up to this PGD. We recently updated the Q and A
support sheet for this service. Insert Web Link
Levonorgestrel EHC PGD The latest version of this PGD was issued in October
2015 and it now requires completion of the two NES e-learning modules; Contraception (September 2015) and
Child Protection (2013).
What’s New? The stationery order form on the Fife page of the SHOW website has been updated - it now includes; “How to Stop
Smoking and Stay Stopped” booklets and “Is your Baby due their MenB Vaccine?” flyers. http://www.communitypharmacy.scot.nhs.uk/nhs_boards/NHS_Fife/stationery_forms.html.
NRT Supply There have been a couple of recent reports of community
pharmacies supplying different formulations of NRT to that indicated on the NRT voucher/prescription, without discussing the matter with
the prescriber first. Where there are supply issues with specific NRT formulations, the prescriber should be contacted to discuss
treatment options before supply.
Thank you to everyone who completed the online survey via Survey
Monkey. Overall, there was a good response with you telling us:
On average, the service is delivered 2 - 5 times per week. 50% feel confident in delivering the service.
Barriers to delivering the service can be IT issues and time constraints.
Most people feel that training is satisfactory. More than half of respondents would like future training to include
topics such as e-cigarettes and Varenicline PGD.
CPSSS Training Needs Analysis Survey
PAGE 04 FIFE PHARMACY NEWS ISSUE 55
Yellow Card Reporting Fifty years on from its inception, the Yellow Card Scheme is moving into the
digital age through a free access mobile app.
The Medicines and Healthcare products Regulatory Agency (MHRA), which runs the scheme, collates and reviews reports of suspected adverse drug reactions
on all licensed medicines and vaccines.
Yellow cards are used alongside other scientific safety information to help MHRA
make changes, if necessary, to the warnings given to people taking a medicine or vaccine, or to the way they are used to minimise potential risks.
The new Yellow Card smartphone app supplements an existing one-stop
website and is the only app that allows patients, carers and healthcare professionals to report side effects directly to the Yellow Card Scheme to help
MHRA ensure they are acceptably safe for patients.
The app enables users to:
Create a ‘watch list’ of medications to receive official news and alerts on View numbers of Yellow Cards received by MHRA for medicines of
interest See an immediate response that shows Yellow Card has been accepted
Submit updates to Yellow Cards already submitted View previous Yellow Cards submitted through the app
The app is available free of charge to users of iOS and Android devices at the links below:
Apple iOS - https://itunes.apple.com/app/apple-store/id990237487?pt=117756671&ct=YCCS-01-2016&mt=8
Android - https://play.google.com/store/apps/details?id=uk.org.mhra.yellowcard&referrer=utm source%3DYCCS-
012016%26utm medium%3DYCC%26anid%3Dadmob
A newly styled poster has
been developed to encourage more people to
use the Emergency Hormonal Contraception
service through their local community pharmacy.
The new poster comes in both A3 and A4 sizes and
is available for all community pharmacies.
The poster can be displayed either in the
window or within the pharmacy.
Posters will be distributed to all Fife pharmacies with
downloadable pdfs available via the NHS Fife web pages.
If you require additional copies, please contact [email protected].
NEW! - EHC POSTERS Free Pill-Bobs for Patients Pill-bobs are small, round,
plastic devices designed to facilitate pill removal from blister pack
compliance aids.
They are hand held and the centrally located serrated tip is inserted through the back of the foil and used to
remove the pills from the pack.
After liaison with members of Fife Forum’s elderly panel,
panel members trialled pill-bobs and were impressed with what they found. As a result, Fife Pharmacy
Services will be issuing a small supply of Pill-Bobs to all 85 pharmacies in Fife.
The devices will come in a durable bag with instructions on how to use the Pill-Bob clearly labelled on the front
of the bag. Please give these to your patients who you feel would most benefit.
For more information on the Pill-Bobs, please contact: [email protected].
PAGE 05 FIFE PHARMACY NEWS ISSUE 55
The new ‘On Your Doorstep’ website was launched at a Community Marketplace event in Rothes Halls, Glenrothes.
The website has been set up by Fife Council’s Self Directed Support (SDS) team to show people what is available in their community when they are looking for support and activities for themselves, friends or for family members.
Fife Pharmacy Services were just one of the many information stands at the marketplace to showcase a what’s on offer.
The website launch was part of a community mapping project to identify as many activities and supports available in Fife’s local communities as possible.
The ‘On Your Doorstep’ website is the first of its kind in Fife and is the most comprehensive online directory of information about local groups, activities, and organisations to date. - www.fifedirect.org.uk/sds/index.cfm?fuseaction=.
Putting the individual at the centre will mean information can be shared more effectively. A much more co-ordinated approach will help avoid people having to navigate their way through what can be a bewildering maze of specialist services.
Fife Council and NHS Fife are joining up in
a new way to improve the way adult
health and social work services are delivered.
Put simply it means that over the coming
years, GPs, hospitals, health workers, social workers, social care staff and others
will work as one team.
Health and Social Care Integration
For more information , see
https://intranet.fife.scot.nhs.uk/Publications/index.cfm?fuseac
tion=publication.display&objectID=81DC400D-BF49-0CFD-052EA1F913DC62BC
NHS Fife has launched a service for patients to use their own medicines while in hospital. Green bags make it much easier for hospital staff to gather a complete list of the medicines a patient is taking and to assess their suitability. Patients are asked to bring all of their medicines into hospital and place them in a green bag. All medicines including those prescribed by a GP or bought from a pharmacy or supermarket including liquids, inhalers, eye drops, creams and herbal remedies should be brought in. The green bag service aims to improve patient safety and satisfaction by: Giving healthcare staff accurate information on all
patient’s medicines. Improving patient safety. Enabling patients to maintain familiarity with their own
medicines. Helping to avoid delays in administration and discharge
as the patients own medicines stay with them throughout.
NEW - Green for Go with Green Bag Service Improving patient safety and satisfaction
Providing a bag for keeping medicines-related information in, for example a repeat prescription.
Reducing waste as all prescriptions are no longer required on discharge.
Improving communication of medicines changes to care providers.
The scheme is widely supported by GPs and local pharmacies across Fife. Green bags are available at pre-admission clinics, on admission to hospital, outpatient departments, out of hours centres and GP surgeries Fife.
PAGE 06 FIFE PHARMACY NEWS ISSUE 55
.... UPDATE ....
1. Sign into your PCR each day (and have an SOP to ensure a member of staff does this in your absence). It is important to know when a Health check is due and for all pharmacists to be aware of the clinical care issues involved. Be pro-active rather than reactive.
2. Check for health checks scheduled “up to 8
weeks from today” - It is important to check this frequently as you then have to arrange a suit-able time for your patient to attend for the 10min health check consultation.
3. Height, weight and BMI are not compulsory
to record but will be of benefit for future reference to determine if weight loss is significant etc. It IS good practice to record them. You may decide it is acceptable to take the patients word for this but having a set of weighing scales in the consultation room is of benefit and more accurate.
4. Refer the patient to the GP with the first
standard letter - http://www.communitypharmacy.scot.nhs.uk/
documents/nhs_boards/fife/Gluten%20Free%20Food/Community_Pharmacy_Letter_review_GP.doc .
If any health concerns are raised during the health check. [Health concerns may include; Dietary non-compliance, to assess need for supplementation {if e.g patient doesn’t take full unit allocation and general diet is poor}, GI symptoms, unexplained/unintentional weight loss, an underweight BMI etc.
Your local Pharmacy Champion is listed below. If you have any questions or feedback on the services provided in your pharmacy, call or drop them an email. Larissa Badger - [email protected] 01383 824257 (Buckhaven, Dalgety Bay, East Wemyss, Kennoway, Leven, Methil) Kenny Bell - [email protected] 01592 644139 (Aberdour, Burntisland, Dysart, Kinghorn, Kirkcaldy) Colin Cossar - [email protected] 01383 843617 (Ballingry, Charlestown, High Valleyfield, Inverkeithing, Kelty, Kincardine, Lochgelly, Lochore, Oakley, Rosyth) Amanda Dellar - [email protected] 07807 646 624 (Cowdenbeath, Crossgates, Crossford, Dunfermline) Alec Murray - [email protected] 07826 555 069 (Anstruther, Crail, Cupar, Elie, Leuchers, Newport on Tay, Pittenweem, St Andrews) Craig Notman - [email protected] 01337 828345 (Auichtermuchty, Falkland, Ladybank, Lundin Links, Newburgh, Thornton) Allan Sheilds - [email protected] 07977 469 251 (Cardenden, Glenrothes, Kinglassie, Leslie, Markinch)
Pharmacy Champions do exactly what their job title says - champion pharmacy!! NHS Fife Pharmacy Champions support community
pharmacists and their staff in defined geographical areas. They visit a number of pharmacies in their area to help support staff.
Gluten Free Food Service Annual Health Check -Top Tips
5. Service specifications for payment
requires that a Health Check is offered EACH YEAR to registered patients. Only if THEY
refuse to have one carried out in the community pharmacy should it be recorded as such and the
second standard letter - http://www.communitypharmacy.scot.nhs.uk/
documents/nhs_boards/fife/Gluten%20Free%20Food/
Community_Pharmacy_Letter_review_GP2.doc
sent to the GP to highlight this. The second standard letter should also be sent even if
there are no issues identified to inform the GP that a health check was carried out. Carry
out the first health check as soon as you can and set the date on the PCR for next year.
6. For easy reference give the Fife pre-
populated ordering form to your patients. -
Perhaps have a quick link on your desktop so you always have the most up to date version.
http://www.communitypharmacy.scot.nhs.uk/documents/nhs_boards/fife/Gluten%20Free%
20Food/150709_GFF_List_V5.pdf
(You can just print pages three and four of this in
‘duplex’ so it only uses one page of A4 for every order form).
PAGE 07 FIFE PHARMACY NEWS ISSUE 55
Pharmacy Sharps Service - Reminder
Here’s what you thought of the event.....
NEW - Training by Video Conference, What do you Think?
Fife Practitioner Champion’s recently held an education evening via video conference at three separate locations - QMH, VHK and SACH. The event was very well attended with participants not only enjoying the format but finding it more convenient to attend a venue closer to home. During the evening entitled “Fast and Furious Fifteen Minutes of Pharmacy”, attendees heard from a variety of speakers from Pharmacy Services, Dietetics, Community Pharmacy and General Practice in fast paced 15min presentations. The night was informal and enjoyed by everyone. A second event is planned for September, and we hope to host two of these events each year. Many thanks for your suggestions on topics. If you have any further ideas or comments, please contact: [email protected].
Would you prefer to attend future educational evenings under this format? (ie video conference from individual locations)
Was good plus getting different feedback from different areas.
Works very well and very informative. Like the format.
Excellent set up. Great range of speakers and presentations.
Good experience despite a few communication hiccups.
Too small on screen to follow.
Went very well and will be very good in the future.
It worked!
Great success! Will remember to bring some water with me next
time. FAB! FAB! FAB!
Very good.
Good not having
to travel far.
Freezing in room, aircon cold even with coat!!
Yes good for me as relief pharmacist since able to
choose a nearby venue.
Location St Andrews excellent. Much prefer this
site.
St Andrews very convenient and closer to home.
Prescribed sharps are required by anyone who uses a needle to inject prescribed medication or who self test, e.g. For blood sugar levels. The pharmacy sharps service enables safe and easy access to the appropriate plastic sharps containers which are given directly to patients by the pharmacy to store used sharps in the patients’ home before returning them for safe disposal. The service has already been successful in: Providing patients with a safe and convenient route for
the disposal of sharps. Reducing the amount of sharps stored in patients’
homes by providing a convenient route for disposal, thus reducing the risk of accidental needlestick injuries.
Definitely will attend again when next event
planned! Enjoyed the range of topics
Better than travelling too far especially after working a full day!
Enjoyable evening. The room was a bit cold!
Reducing the environmental damage caused by inappropriate disposal methods for sharps.
More information , patient leaflets and posters on the pharmacy prescribed sharps service are available from: [email protected]
The Fife Pharmacy team
Everyone was on the edge of their seats on Saturday 07 March for the Scottish Pharmacist Ball and Awards. Amongst the Fife finalists were; Cadham Pharmacy in Glenrothes for Community Pharmacy Team of the Year and Bernadette Brown (Cadham) for Pharmacist of the Year as well as the Pharmacy Services Team at Lyne-bank for the Hospital Pharmacy Team of the Year Award.
The annual award ceremony which was held at the Edinburgh International Conference Centre celebrates ongoing dedication, commitment and innovation, recognising both the
individual and team efforts of those who are leading the way in pharmacy. On the night, Cadham Pharmacy were successful in both categories. The Hospital Pharmacy Team of the year was won by Dumfries and Galloway, however the team at Fife Pharmacy should be congratulated for their efforts and taking their place as very worthy finalists. Congratulations Everyone!
Margaret Vass, Pharmacy Technician Team Leader and Ashley Paterson, Pharmacy Technician with
Carol Smilie who hosted the award ceremony.
The team at Cadham Pharmacy
Bernadette Brown, Pharmacist at Cadham Pharmacy
Fife Pharmacy Services have been short-listed for the NHS Fife Achievement Award for Innovation and Improvement. Winners will be revealed at a special ceremony on 15 April 2016 at the Bay Hotel in Kinghorn. The awards recognise individuals and teams from across the organisation whose hard work, innovations and achievements have made a real difference to patients and colleagues. The nomination focuses on the implementation and management of Fife Pharmacy Prescribed Sharps Service and reflects the hard work and dedication of the Pharmacy Services team.
PAGE 08 FIFE PHARMACY NEWS ISSUE 55
And the Winner is........And the Winner is........
Scottish Pharmacist Awards 2016Scottish Pharmacist Awards 2016
NHS Fife Achievement NHS Fife Achievement Awards 2016Awards 2016
Farewells and Congratulations! Farewell to Charandeep Tuhan, Pharmacist (Community) who leaves Pharmacy Services in Fife for a new post with NHS Forth Valley. A fond farewell and congratulations to Jonathan Bate, as he leaves his post at Stratheden Hospital to join the Community Pharmacy Team as Practice Pharmacist. Congratulations also to Fraser Notman who recently joined the Prescribing Support Team as Prescribing Support Pharmacist. A warm welcome to Niall Dewar who joins the St Andrews Hospital team as Senior Clinical Pharmacist - Intermediate Care and to Joana Graca who joins the team at VHK as student Pharmacy Technician. Special congratulations to Ann Kemp, Personal Secretary to Evelyn McPhail who celebrated her 60th Birthday in March.
