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fhc FLEMINGDON HEALTH CENTRE • FAIRVIEW COMMUNITY HEALTH ANNUAL REPORT 2011/12: A YEAR OF TRANSITION 15 Month Calendar

FHC Annual Report 2011-2012

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Page 1: FHC Annual Report 2011-2012

fhc FLEMINGDON HEALTH CENTRE • FAIRVIEW COMMUNITY HEALTH

ANNUAL REPORT 2011/12: A YEAR OF TRANSITION

15 Month Calendar

Page 2: FHC Annual Report 2011-2012

IN October 2011 we said farewell to Executive Director Peter Yue after many years of

dedication and commitment to Flemingdon Health Centre (FHC) and the communities we serve. Peter started with the organization in 1978 when it was a satellite of Sunnybrook Hospital and continued to pilot the centre through transitions, first to a Health Services Organization (HSO) in 1980 and then to a Community Health Centre (CHC) in the early 1990s. Being part of the CHC sector gave us the opportunity to expand our focus of health and wellness through health promotion and diabetes programs and our service area with the 2011 opening of a satellite location in the Don Mills Rd and Sheppard Ave area. Through all of these years and transitions, Peter’s leadership helped the centre remain true to our values and vision of communities that have “fair and unbiased access to the resources they require to enjoy good health.”

The search for a new Executive Director culminated with the hiring of John Elliott in October 2011. John came to FHC with more than 20 years of senior leadership experience in the not-for-profit sector. He demonstrated his commitment to the CHC model by working tirelessly to increase the number of CHCs in Scarborough. In 2005 he moved to Scarborough Centre for Healthy Communities to develop new CHC satellites including the first Neighbourhood Hub, a new model of integrated health and community service under one roof provided by multiple agencies.

We are sad to see Peter leave after so many years of faithful service and, at the same time, look forward continued growth and transition fuelled by John’s strong commitment to collaboration, integration and community engagement.

Elsewhere in this Annual Report you will find facts and stories about the services we offer, information on our finances and a list of partners. It’s been another exciting year full of many success stories which would not have been possible without dedicated work of our staff, volunteers and our Board of Directors.

Shabnam IsmailyPresident, Board of Directors

John ElliottExecutive Director

A Year of Transition...

Above: John ElliottRight:: Peter Yue

(right-hand side)  

Page 3: FHC Annual Report 2011-2012

September 2012M T W T F S S

1 23 4 5 6 7 8 910 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 30

OCTOBER 2012November 2012

M T W T F S S1 2 3 4

5 6 7 8 9 10 1112 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3 4 5 6 7

Thanksgiving Day 8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30 31

Page 4: FHC Annual Report 2011-2012

“I enjoyed the different types of cuisines that we tried out. I learned different techniques of cooking too.” Community Kitchen participant

“I liked [it] so much because it was my first time to pick strawberries and I enjoyed it. Thank you so much.” Farm trip participant

“The whole family liked the trip very much! We enjoyed the direct picking way, the fresh smell of the field, we even want to be farmers too! Thanks very much for the precious chance!” Farm trip participant

“Thank you for a wonderful experience. I really enjoyed the change from city life to farm life for a day. Keep up the great work.” Farm trip participant

Food Security

F ood Access Project: Our goal is to implement responsive and sustainable food projects through

local leadership in the community.

Growing Healthy Together – Garden Project: uses gardening as a strategy to address various aspects of food security.

Men’s Cooking Corner : our first community program exclusively designed for and by men in January 2012. Partners included Hincks Dellcrest, Flemingdon Park Ministry, Food Access Committee Members, and William McCarthy - Food Access Member.

NOVEMBER 2012

For more details about these and other food security programs, please see our calendar insert.

Page 5: FHC Annual Report 2011-2012

october 2012M T W T F S S1 2 3 4 5 6 78 9 10 11 12 13 1415 16 17 18 19 20 2122 23 24 25 26 27 2829 30 31

NOVEMBER 2012December 2012

M T W T F S S1 2

3 4 5 6 7 8 910 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 3031

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30

Page 6: FHC Annual Report 2011-2012

Peer Health AmbassadorsIN March 2011, FHC received funding for 2

years from the Ontario Trillium Foundation to build community capacity, increase program accessibility and encourage community engagement through a peer education model. Fifty eight local residents were trained as peer health ambassadors and underwent extensive training in program facilitation skills to conduct peer-led programs within their communities.

DECEMBER 2012

“I learned that peer health ambassadors can make a difference in this community.”

“I learned that I can always do something to help myself to manage my chronic condition.”

“The program reminded me of the power of a small group of committed people as resources for one another and as assets to their community.”In partnership with Ontario Trillium Foundation, peer

health ambassadors delivered programs/sessions in: Chronic Disease Self-Management, Community Kitchen, Community Wellbeing, Peer Tobacco Education, South Asian Diabetes Prevention, and Toronto Public Health – Diabetes Prevention.

As of March 2012, 47 peer led programs/sessions were delivered in 7 different languages. We reached 611 community members.

For more details about our programs please see our calendar insert.

Page 7: FHC Annual Report 2011-2012

November 2012M T W T F S S

1 2 3 45 6 7 8 9 10 1112 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30

DECEMBER 2012JaNuary 2013

M T W T F S S1 2 3 4 5 6

7 8 9 10 11 12 1314 15 16 17 18 19 2021 22 23 24 25 26 2728 29 30 31

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2

3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

31

Christmas Day Boxing Day

Page 8: FHC Annual Report 2011-2012

DATE PROGRAM STARTED: 2009

NUMBER OF PEOPLE SCREENED: 2,600

PEOPLE CONNECTED TO OTHER SERVICES: 575

NUMBER OF CLINICS CONDUCTED: 130

TIME TO ASSESS YOUR RISK: ONLY 3 HOURS!

THE SOUTH ASIAN DIABETES PREVENTION PROGRAM (SADPP)

We reach out to the South Asian communities and Conduct Diabetes Early Detection ClinicsA first-step check-up to identify those who are at risk of developing diabetes. The same day a pre-diabetes awareness workshop is delivered that raises awareness around the risk factors. Offer Workshops to Prevent Diabetes that are culturally-relevant and in your languageThe same participants who attended the clinic are invited back to attend educational skill-building Diabetes Prevention Workshops, where they learn how to make lifestyle changes necessary to prevent diabetes; eating healthier, learning how to become more physically active, managing stress.

JANUARY 2013

Provide Referral Services (Connecting people to needed services)Participants identified as at-risk of developing diabetes are referred to their family physician to complete the second-step check-up and confirm if they are at high risk (pre diabetes diagnosis). Those already living with diabetes are referred to management programs.

Diabetes Prevention

“Finally, we know where we stand... in terms of our risk.” Gulshan - SADPP participant

“3 hours changed my life!” Salma - SADPP participant

“I am confident that I can maintain the lifestyle modifications. There is no going back now!” Mr. Chowdhury - SADPP participant

Page 9: FHC Annual Report 2011-2012

December 2012M T W T F S S

1 23 4 5 6 7 8 910 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 3031

JANUARY 2013February 2013

M T W T F S S1 2 3

4 5 6 7 8 9 1011 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30 31

New Year’s Day

Page 10: FHC Annual Report 2011-2012

Primary CareFEBRUARY 2013

P rimary care (physicians/nurses) continue to provide quality care for the centre’s clients

and as well are involved in teaching of f irst and second year family practice Residents and medical students from the Faculty of Medicine, University of Toronto. The nursing depar tment also receives nursing students from various educational institutions. Our Chiropodists assess, diagnose, prescribe and carry out treatments including minor surgical soft tissue procedures and therapeutic treatments.

RETIREMENTWe said farewell to one of our long standing family physicians Dr. Andrew Pedery (pictured above left). He came on staff at the centre in 1975 and prior to that was one of the centre’s first groups of Residents coming from Sunnybrook Hospital. Andrew worked at the centre for 37 years retiring in March 2012. While we are happy for Andrew, the FHC family and his clients will certainly miss him.

TOTAL CLINICAL VISITS (35,599)

X-RAY 2%

PRIMARY CARE 81%

CHIROPODY 10%

NUTRITION 1%

SOCIAL WORK 2%

DON MILLS DIABETES EDUCATION 4%

Some of our foot care includes:• Prevention: screening for children and high risk clients• Palliation: routine care of non-curable problems such as corns, calluses, nail care• Curative: office based nail surgery, custom made orthotics, prescribing topical medications

Our Nutrition Department provides:• Nutrition counseling• Cooking classes• Referrals to outside specialized programs• Physical activity classes, such as Tai Chi and Yoga

Page 11: FHC Annual Report 2011-2012

JaNuary 2013M T W T F S S

1 2 3 4 5 67 8 9 10 11 12 1314 15 16 17 18 19 2021 22 23 24 25 26 2728 29 30 31

FEBRUARY 2013march 2013

M T W T F S S1 2 3

4 5 6 7 8 9 1011 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28 29 30 31

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28

Family Day

Page 12: FHC Annual Report 2011-2012

HEALTHY LIVING SENIORS: a collection of older adults from different cultures who gather regularly to listen to presentations by speakers from health related organizations; to visit other service providers in the neighbourhood, and to visit interesting places in Toronto as social events!

ACTIVE AND ALIVE: We launched a new fitness program in the winter, involving both a registered and drop-in group. Seven community members attended the 10-week registered program, which consisted of different health workshops each week, followed by a fitness class.

For more details about these and other physical and recreational programs, please see our calendar insert

Physical & Recreational

“The most important thing is the gathering, learning and teaching each other.”Knitting Club Participant (verbal translation from Mandarin to English)

“When I come here, it’s like I’m coming home.”Knitting Club Participant (translation from Mandarin to English)

“They are not lonely anymore coming here.”Knitting Club Participant (describing other participants feelings about the project)

“It keeps me fit and alive.”Forever Young Participant (on their favourte part of the program)

MARCH 2013

“I was lazy in doing exercises. This program has encouraged me to do the regular exercises.”Forever Young Participant

“It motivates me to exercise at home and stay active.”Active and Alive Drop-In Program Participant (on what they like most about the program)

“Comparing the results from the beginning with the final ones, I could be proud of myself.”Active and Alive Registered Program Participant

Page 13: FHC Annual Report 2011-2012

February 2013M T W T F S S

1 2 34 5 6 7 8 9 1011 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28

MARCH 2013april 2013

M T W T F S S1 2 3 4 5 6 78 9 10 11 12 13 1415 16 17 18 19 20 2122 23 24 25 26 27 2829 30

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31Good Friday

Page 14: FHC Annual Report 2011-2012

65 youth volunteers were provided with meaning-ful volunteer placements in order to complete their mandatory community hours for high school.

VolunteeringAPRIL 2013

F lemingdon Health Centre aims to provide mean-ingful volunteer opportunities to adult and youth

volunteers who want to develop their skills, enhance their employability and complete their community hours. This year over 100 adult and youth volunteers completed 1,500 hours in volunteer placements at the health centre.

Two volunteers, Yaning Tan & Lesma Chang, re-ceived Kathleen Wynne’s MPP Service Award for their contribution to the community by supporting the Type & Talk and Tutor Me Please programs.

Volunteers worked for various departments (Health Promotion, Social Work, Administration & Primary Care) and programs (South Asian Diabetes Preven-tion Program – Care Kit Launch, Infection Control Blitz, Fall Harvest Festival, Tutor Me Please, Youth Kitchen, and SHARP) happening year-round at the health centre.

Page 15: FHC Annual Report 2011-2012

march 2013M T W T F S S

1 2 34 5 6 7 8 9 1011 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28 29 30 31

APRIL 2013may 2013

M T W T F S S1 2 3 4 5

6 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30

Page 16: FHC Annual Report 2011-2012

“Extremely useful and informative program.” Forever Young Participant

FOREVER YOUNG: includes workshops on a range of different issues related to adult and seniors’ health and well-being. This past year, 11 health workshops were presented.

TYPE AND TALK: This year we facilitated 3 beginner computer programs. Participants learned the basics of Microsoft Word and Internet Explorer in a comfortable environment. We had two wonderful teachers join us, Sana Khan and Lesma Chang, who taught with patience and skill.

For more details about these and other education programs, please see our calendar insert.

EducationMAY 2013

Page 17: FHC Annual Report 2011-2012

Flemingdon HEALTH CENTRE MORE ABOUT OUR PROGRAMSPROGRAM NAME & DESCRIPTION OUTCOMESADVOCACYADDRESSING COMMUNITY HEALTH FHC made a deputation in July 2011 on behalf of all GTA CHCs to the City of Toronto Executive Committee regarding the proposed changes to services and funding of city programs.

Issues addressed included reductions of funding to some Toronto Public Health dental programs and community grants and reduced community services such as library hours, bus routes, and community centre programming.

In February 2012, FHC staff presented a deputation to the Ontario Municipal Board regarding the construction of a second drive-thru on Overlea Blvd.

Upon the request of the community, we supported by identifying the social, environmental and health implications for the community at large.

FOOD SECURITY OUR GOAL IS TO IMPLEMENT RESPONSIVE AND SUSTAINABLE FOOD PROJECTS THROUGH LOCAL LEADERSHIP IN THE COMMUNITY.

FRIENDS OF FLEMINGDON PARK GARDEN PROGRAM The program facilitated large-scale workshops and recreational programs throughout the summer. In partnership with Toronto Parks and Trees Foundation.

Flemingdon Harvest Celebration attracted over a 100 community residents

FOOD ACCESS PROJECT Objectives: To raise awareness about food access issues in Flemingdon Park and to develop and implement community programs spearheaded and supported by residents. In partnership with the City of Toronto and Flemingdon Park Ministry.

A total of 35 community residents have participated in four community information sessions. 69% of those who attended are residents of Flemingdon Park.

SHOP AT FLEMINGDON PARK In May 2011 we launched SHOP, which is a community market that delivers free fresh produce to all community members! Fruits and vegetables are donated by the Food Terminal and transported by Second Harvest. In partnership with Flemingdon Park Ministry, Second Harvest, and Food Access Resident Committee.

Over 20,000 pounds of fresh food has been shared with community members. SHOP primarily serves as an opportunity to connect with community residents, host community events, and share information while promoting healthy eating.

GOOD FOOD BOX PROGRAM This program improves access to affordable and healthy food. We launched the initiative in November 2011 with delivery of the boxes happening once a month. Facilitated by Tanya Lynn and William McCarthy - Food Access Committee Members.

In January 2012, due to high demand, we increased our capacity and boxes are now delivered 2x month.

COOKING GOOD FOOD In February 2012, we started this drop-in program in partnership with Food Share, co-facilitated and designed by Veronica Barde, Food Access Committee Member.

In 7 sessions, participants learned more about the Good Food Box, were introduced to new recipes, learned about local produce and enjoyed healthy lunches while meeting new friends.

COMMUNITY KITCHEN PROGRAMS Participants learn the basics of safe food handling and how to prepare fresh, affordable, nutritious meals. The youth learn about food, kitchen safety, and making nutritious recipes. In partnership with Flemingdon Neighbourhood Services.

5 programs with more than 80 participants; two were “parents and kids cooking together” where families learned about making healthy choices. We saw over 40 youth. The curriculum was expanded to educate youth about the principles of food security.

COLOUR IT UP! Women learn serving sizes for vegetables and fruit using Canada’s Food Guide and materials from Toronto Public Health.

24 sessions provided an increased awareness of how to include more vegetables and fruits in family meals.

MAKE YOUR OWN FUTURE Realizing that unemployment and underemployment are the root cause of food insecurity. Facilitated by the President of Women Like Me, Karen Fraser, and Allison Jones, entrepreneur and business owner of Alisun Rocks. In partnership with Flemingdon Park Ministry.

Food Access member, Nawal Atteeq, planned and implemented this program which focuses on entrepreneurship and self-employment- launched in February 2012.

GROWING HEALTHY TOGETHER - GARDEN PROJECT We launched this initiative in partnership with Queen West and South Riverdale community healthy centres.

12 sessions increased access to healthy food, skill development and knowledge of food preservation and preparation in addition to promoting physical activity.

FOOD SPACE - FAIRVIEW COMMUNITY For the past three years, Fairview Community Health has been involved with a local food security network that is trying to start a “food space” in the community.

This year the network was granted use of a room in Oriole Community Centre.

OTHER FOOD SECURITY INITIATIVES Three trips to local farms throughout the summer with 140 community members attending. Helped Immanuel Baptist Church start a community garden on their property (a grant from Livegreen Toronto). Good Food Market and Festival throughout the summer of 2011, in partnership with Working Women Community Centre, working with over 15 youth volunteers; more than 200 community members attended these monthly events.

Page 18: FHC Annual Report 2011-2012

PROGRAM NAME & DESCRIPTION OUTCOMESPHYSICAL AND RECREATIONAL PROGRAMSHEALTHY LIVING SENIORS We offer a number of physical activities and recreation programs to enhance community members’ access to exercise and social opportunities as well as build on participants’ skills and improve their health and fitness.

We visited Better Living, East York Community Centre and Evergreen Brickworks; listened to presentations on osteoporosis, nutrition, hearing changes and cervical, breast, prostate and colon cancer ; and we visited various Toronto landmarks.

ACTIVE AND ALIVE Different drop-in health workshops followed by a fitness class.

All participants indicated that they exercised more frequently and noticed physical and emotional health changes. One participant’s waist circumference decreased by 12cm! Forty-five community members attended the fitness program.

WALKING GROUP Our summer Walking Group enjoy walks through the Don Valley trails, takes the opportunity to engage in cross-cultural learning by pointing out different trees and flowers and even trying some edible berries.

The participants got the chance to experience walking with Nordic Poles.

FIELD TRIPS Community members enjoy field trips and explore different destinations in the city, while also becoming more comfortable on public transit.

The Forever Young program went on 3 field trips this past year, visiting the Ontario Science Centre, Centre Island and High Park. Thirty-three members of Fairview Community Health’s Knitting Club trekked to Markham to explore the area.

THE KNITTING CLUB Members of the club enjoy having the opportunity to connect with each other and the feeling of accomplishment when they finish a project.

Created over 50 knitted garments that have been donated to New Circles Community Services and 16 gowns were sewn for Primary Care clients to wear during check-ups.

YOGA A weekly class for flexibility, strength and relaxation.

Another successful year for the program with 24 sessions where participants improved balance and flexibility.

TAI-CHI An ancient practice for mind and body.

20 sessions provided many opportunities for seniors to connect.

DANCEFIT A fun cross-generational way to exercise, where Bollywood music and dancing play a major role.

The staff enjoyed hearing the sounds of Bollywood and cheers of the participants throughout the 20 sessions.

YOUTH SUMMER SPORTS CAMP For children aged 8-12 who are able to participate in fun activities and stay physically fit during the hot days of summer. In partnership with Flemingdon Neighbourhood Services.

Over 20 participants enjoyed activities, made friends and won prizes at the camp!

SUPPORT NEW BABIES Topics of discussion included realistic parenting, developmental stages, secure attachment, the importance of self-care and healthy eating for mom and baby. This was a collaborative inter-professional project among Social Work, Primary Care, Nutrition and Health Promotion.

We introduced a New Babies Yoga class: one hour of yoga for moms followed by an educational presentation.

SOOTHE YOUR SKIN Participants learn to relax and socialize. Where the importance of self-care and self-esteem and the benefits of using natural products are promoted.

A community resident facilitated a workshop where lentils, oatmeal, or honey were used to make effective and natural skin products.

RESOURCE ACCESS CENTRE The Resource Access Centre is a community space used for job searches, homework and accessing social media. This room is a multi-function space and has been used for focus groups, meetings, Type and Talk programming and employment workshops.

The Centre saw 850 clients drop in to make use of the resources last year.

COMMUNITY ENGAGEMENT AND NEEDS ASSESSMENT PROJECT We met with 79 community members to discuss how we could respond to pressing health issues.

The top three priority programs for improving community health and wellbeing were: low cost/free dental care, fitness and recreation, and programs for children/youth.

FAIRVIEW COMMUNITY MOBILE HEALTH AND COMMUNITY INFORMATION FAIR The fairs are intended to address the identified need to enhance the accessibility and awareness of community organizations.

The launch of a pilot initiative to hold mobile information fairs at different public libraries in the Fairview community. Two fairs were held with 15 different organizations participating at the event and approximately 120 people attending.

COMMUNITY WELL-BEING Information workshops held both at the centre and in the community to inform participants about their rights, services and resources available in the community. In partnership with Flemingdon Neighbourhood Services.

Using social determinants of health principles, our sessions have a diverse focus that relates to housing, employment, education, family services and newcomer supports.

Page 19: FHC Annual Report 2011-2012

PROGRAM NAME & DESCRIPTION OUTCOMESWOMEN SUPPORTING WOMEN, YOGA AND DISCUSSION GROUP A drop-in focusing on women’s physical and emotional health. Three different sessions were held with the program offering one hour of yoga every week.

Over 40 different community members have attended a yoga class this past year, with an average of 17 people per class.

MINDFULNESS BASED STRESS REDUCTION (MBSR) Participants can draw on meditation practices to manage the stress in their lives.

Participants have noted that MBSR has given them a greater ability to manage stress, manage physical and emotional pain as well as symptoms of anxiety and depression.

EDUCATIONEMPLOYMENT ACCESS This year we hosted professional development courses for those seeking employment. FHC is now a student placement site for George Brown College’s Career Counseling program.

Students coordinated workshops and connected with clients to work one-on-one on resumes and interview skills.

Also delivered: 3 CPR certification courses, time management and goal-setting workshops, facilitation skills and stress management.

MONEY SMART The 6-week financial literacy program is offered twice a year. The focus is on developing budgeting skills, credit management and enhancing understanding of consumer rights and protection.

Participants showed an increased level of comfort in dealing with finances, and were able to enroll in government-sponsored programs to motivate individuals for long-term planning of RRSP and RESPs.

FOREVER YOUNG The Forever Young Drop-In Program for adults includes workshops on a range of different issues related to adult and seniors’ health and wellbeing.

10 health workshops were presented on a wide variety of topics, including cancer awareness, identity theft and brain health.

OUTREACH EVENTS Offering educational sessions throughout our catchment area, providing health information and educational resources to hundreds of community residents.

Residents attended the Working Women Community Information Fair, Health Promotion Fair at Adventure Place, and Shelley Carroll’s Peanut Town Festival. Information sessions were also delivered for parents and teachers at local schools.

LOVE YOUR HEART This program provides information on how to keep your hear t healthy through physical activity, stress reduction, nutrition and much more.

Four sessions provided twice a year were well-attended.

YOUTH YOUTH SARCOMA INITIATIVE To spread the message for more sarcoma-related research so that a cure can be reached in our lifetime.

Youth-led research: 3 youth researchers presented the You Belong Asset-Mapping research to 20 youth researchers at York University in August 2011. We partnered with the Youth Sarcoma Initiative, a student group from Marc Garneau Collegiate Institute, to secure funding from Toronto Public Health.

The YSI has fundraised over $600 for the Hospital for Sick Kids, which will go towards sarcoma research.

YOUTH WE BELONG Received funding from the Trillium Foundation for the next 3 years to continue building the Youth Service Network and creating meaningful opportunities for youth.

From Trillium: “This network model is a unique and innovative response to collaboration and resource-sharing and we’d like to share this model with other Networks and groups.”

YOUTH SERVICE NETWORK WEBSITE: HTTP://YSNWEBELONG.CA A “one-stop shop” for youth and families in Flemingdon Park, Thorncliffe Park, Victoria Village, and O’Connor to find out about programs and events, job postings, and important issues! In partnership with Public Health, PFR, TNO, FNS, Hincks-Dellcrest, and TESS.

In March 2012 we had over 500 visitors to the website!

20 youth received unique pre-employment training such as CPR, Job Search 101, and Mentorship from a collaborative of 7 organizations.

YOUTH EMPLOYMENT ADVANCEMENT PROGRAM YEAP planning involves 9 organizations using a youth facilitator model.

During March Break 40 youth from Flemingdon Park, Thorncliffe Park, Victoria Village, and O’Connor learned to use TTC and connected with cultural and educational institutions downtown. Coordinated successful YEAP program for 20 youth.

MY CITY My City Pan-Neighbourhood March Break event expanded. In partnership with PFR, TNO, FNS, Hincks-Dellcrest.

A total of 40 youth took part in the My City program from 3 different areas.

YOUTH SYMPOSIUM A FIRST EVER Youth-led networking and showcasing event.

35 youth leaders from 9 youth groups doing community development work in the Flemingdon Park-O’Connor Priority Neighbourhood.

Page 20: FHC Annual Report 2011-2012

FLEMINGDON HEALTH CENTRE10 Gateway Boulevard, Toronto, Ontario, M3C 3A1T (416) 429-4991 • F (416) 422-3573 • E [email protected]

FAIRVIEW COMMUNITY HEALTH5 Fairview Mall Drive, Suite 359, Toronto, Ontario, M2J 2Z1T (416) 640-5298

www.fhc-chc.com

ARTSSHOWING OUR COLOURS A textile art exhibition in the spring of 2011, in partnership with Valley Park Middle School, Hincks-Dellcrest Centre, East York Town Centre, Ontario Arts Council.

This exhibition of vivid banners and bold emblems showcases the artwork of 65 youth and parents who participated in the Art Valley Park program in 2010-2011

ARTSTART Combing theatre, knowledge and experience to exploring healthy choices, as well as, the facts and myths around substance use and misuse. With the pre-teen and teen residents in the Villaways community and in partnership with Art Starts and Social Work at Fairview.

PROGRAM NAME & DESCRIPTION OUTCOMES

Page 21: FHC Annual Report 2011-2012

april 2013M T W T F S S1 2 3 4 5 6 78 9 10 11 12 13 1415 16 17 18 19 20 2122 23 24 25 26 27 2829 30

MAY 2013JuNe 2013

M T W T F S S1 2

3 4 5 6 7 8 910 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 30

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 30 31

Victoria Day

Page 22: FHC Annual Report 2011-2012

“I appreciate the staff of the community health cen-tre, because I think its activities have two different benefits for me. The first benefit was gaining much information and education. Another one was prevent-ing depression, because you know newcomers having left home miss many things and in this new country they haven’t any job so they have a lot of free time. And your programs can fill out all of these times so they don’t think more about their country and they don’t become sad or depressed. Thank you again.”Focus Group Participant, Community Engagement a Needs Assessment Project, June 2011

“Every day is like trying to survive.”Focus Group Participant (discussing challenges affecting her health, Community En-gagement and Needs Assessment Project, June 2011)

“We need more events like this!” Community member at Fairview Community Mobile Health and Community Information Fair

“Lots of information at our fingertips!” Community member at Fairview Community Mobile Health and Community Information Fair

SupportJUNE 2013

NEW BABIES: We ran our pilot post-natal program this fall successfully with the New Babies program. Topics of discussion included realistic parenting, developmental stages, secure attachment, the importance of self-care and healthy eating.

SUPPORT ON DEMAND: Single-session therapy provides a one-time solution focused session to help individuals and families connect to resources and get feedback and recommendations on issues when they need it most.

For more details about these and other support programs, please see our calendar insert

Page 23: FHC Annual Report 2011-2012

may 2013M T W T F S S

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

JUNE 2013July 2013

M T W T F S S1 2 3 4 5 6 78 9 10 11 12 13 1415 16 17 18 19 20 2122 23 24 25 26 27 2829 30 31

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2

3 4 5 6 7 8 9

10 11 12 13 14 15 16

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24 25 26 27 28 29 30

Page 24: FHC Annual Report 2011-2012

Arts ProgramJULY 2013

2012 ProgramMARCH BREAK ARTS FEST FOR FAMILIES Over 70 children, youth and parents attended Fairview Community Health for the week and worked on a variety of different arts projects, including hand-crafted picture frames, family collages and treasure chests. The program created a space for family members to connect with each other, other families in the community and the health centre, as well as to get creative and have fun!

ART VALLEY PARK Groups of youth, women and family members explore personal identities and strengths through the use of colour, symbols and fabric collage. In partnership with Valley Park Middle School, Hincks-Dellcrest Centre, East York Town Centre.

For more details about our programs please see our calendar insert

2nd annual Art Valley Park exhibition took place at East York Town Centre in the spring of 2012. This inspiring exhibition Entitled ‘Joining Our Threads’ displayed unique textile art created by the participants of the Art Valley Park Program.

“…Thank you all for the wonderful program. We really had fun, lots of learning things, new creative things…It was really useful for a people like us.”Parent Participant, March Break Arts Fest for Families 2012 Program

“We had a great time. We have made friends. I think it is great!”Child Participant, March Break Arts Fest for Families 2012 Program

Page 25: FHC Annual Report 2011-2012

JuNe 2013M T W T F S S

1 23 4 5 6 7 8 910 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 30

JULY 2013auguSt 2013

M T W T F S S1 2 3 4

5 6 7 8 9 10 1112 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30 31

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3 4 5 6 7

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29 30 31

Canada Day

Page 26: FHC Annual Report 2011-2012

for uninsured people in Canada. The staff brought back ideas to FHC and will continue to do work around this important health issue for peoplein our community. In addition, they facilitated a discussion in the inter-agency meeting in order to raise greater awareness and address barrier to services.

For more details about our advocacy work, please see our calendar insert

SEEKING SOLUTIONS FOR ACCESS TO SERVICES

FHC continues to undertake critical work and action around key areas of concern for people in our community, including:

Uninsured Clients:Two FHC staff members sit on the Women’s College Hospital Network on Uninsured Clients, working with

AdvocacyAUGUST 2013

professionals across the health-care, community and social services sectors around the issue of access to health care for uninsured people in Toronto, Ontario and Canada.

In February 2012, five FHC staff members attended the ‘Seeking Solutions Symposium’, a health ethics,research evidence and knowledge translationsymposium on the issue of access to health care

ADDRESSING COMMUNITY HEALTH FHC made a deputation in July 2011 on behalf of all GTA CHCs to the City of Toronto Executive Committee regarding the proposed changes to services and funding of city programs.

Page 27: FHC Annual Report 2011-2012

July 2013M T W T F S S1 2 3 4 5 6 78 9 10 11 12 13 1415 16 17 18 19 20 2122 23 24 25 26 27 2829 30 31

AUGUST 2013September 2013

M T W T F S S1

2 3 4 5 6 7 89 10 11 12 13 14 1516 17 18 19 20 21 2223 24 25 26 27 28 2930

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

Civic Holiday

Page 28: FHC Annual Report 2011-2012

E very Summer, Flemingdon Health Centre organizes a summer camp for children aged 8-12.

The children are able to participate in fun activities and stay physically active.

The Community Kitchen was abuzz with many cooking programs for youth. This year, our programming saw over 40 participants.

Under the We Belong initiative, programs and services include: Youth Service Network, Youth Employment Advancement Program, and Youth Symposium: A FIRST EVER Youth Service Network youth-led networking and showcasing event for 35 youth leaders from 9 youth groups doing community development work in the Flemingdon Park-O’Connor Priority Neighbourhood.

YouthSEPTEMBER 2013

For more details about these and other youth programs, please see our calendar insert.

Page 29: FHC Annual Report 2011-2012

auguSt 2013M T W T F S S

1 2 3 45 6 7 8 9 10 1112 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30 31

SEPTEMBER 2013october 2013

M T W T F S S1 2 3 4 5 6

7 8 9 10 11 12 1314 15 16 17 18 19 2021 22 23 24 25 26 2728 29 30 31

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

30

Labour Day

Page 30: FHC Annual Report 2011-2012

OCTOBER 2013

Group Activities GROUP ACTIVITIES (8,522)

11%DON MILLS DIABETES EDUCATION

24%HEALTH PROMOTION

13%YOUTH PROGRAMS

19%SOUTH ASIAN DIABETES PREVENTION

22%CLIENT SUPPORT

5%NUTRITION

6%SOCIAL WORK

Page 31: FHC Annual Report 2011-2012

September 2013M T W T F S S

12 3 4 5 6 7 89 10 11 12 13 14 1516 17 18 19 20 21 2223 24 25 26 27 28 2930

OCTOBER 2013November 2013

M T W T F S S1 2 3

4 5 6 7 8 9 1011 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28 29 30

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30 31

Thanksgiving Day

Page 32: FHC Annual Report 2011-2012

“I was very discouraged about my diabetes. Since joining DMDEP, my blood sugar has gone down from 14.0 to 7.0. I feel more hopeful now about the future, thanks to the staff of the program.” Kavitha, DM DEP client

“I learned how I can enjoy the food I love and the same time, manage my diabetes, I’m no longer afraid to make small changes in my food and exercise. The results are good and diabetes is now under control.” Yin, DM DEP client

DON MILLS DIABETES EDUCATION PROGRAM (DM DEP) continues to provide diabetes education services in the communities it serves with a focus on self-management. This year, DMDEP has served over 1,000 clients living with Type 2 diabetes.

• Community clinics in seniors’ buildings and organizations, some of which were in collaboration with the South Asian Diabetes Prevention Program (SADPP) • Mobile clinics in physicians’ offices and pharmacy visits. • Pharmacy Visits – MedCheck.

Diabetes EducationNOVEMBER 2013

The DMDEP team remains focused on delivering individualized self-management diabetes education programs that can meet the cultural and language needs of the clients. This includes one-on-one counselling and group education sessions for clients living with Type 2 diabetes. DMDEP is funded by the Ministry of Health & Long-Term Care.

126 sessions were delivered including special topics such as Fasting and Diabetes Management during Ramadan, Foot Care, Cooking Demo, Label Reading and Walking Program.

Page 33: FHC Annual Report 2011-2012

october 2013M T W T F S S

1 2 3 4 5 67 8 9 10 11 12 1314 15 16 17 18 19 2021 22 23 24 25 26 2728 29 30 31

NOVEMBER 2013December 2013

M T W T F S S1

2 3 4 5 6 7 89 10 11 12 13 14 1516 17 18 19 20 21 2223 24 25 26 27 28 2930 31

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30

Page 34: FHC Annual Report 2011-2012

SUMMARIZED STATEMENT OF FINANCIAL POSITION(AS AT MARCH 31, 2012)

ASSETSCurrent assetsCash and marketable securities $2,143,733Accounts receivable 116,996Prepaid expenses 155,623

2,416,352Fixed assets 1,276,175

$3,692,527

LIABILITIES AND NET ASSETSCurrent liabilitiesAccounts payable and accrued liabilities $340,654Deferred program funding 32,463Due to the Ontario Ministry of Health and Long-Term Care and TC-LHIN 947,218Deferred MOHLTC funding 59,038

1,379,373

Deferred government grants 1,276,175Net Assets (including restricted and unrestricted) 1,036,979

$3,692,527

SUMMARIZED STATEMENT OF REVENUES AND EXPENSES(FOR THE YEAR ENDED MARCH 31, 2012)

REVENUESOntario Ministry of Health and TC-LHIN grants $6,503,119Deferred Government grants 283,834Interest 27,039Other 135,133Total Revenues $6,949,125

EXPENSESSalaries and benefits $5,030,123Rent 715,864General operating 747,597Medical and office supplies 159,428Amortization of property and equipment 283,834Total Expenses $6,936,846

Excess of revenues over expenses for the year $12,279

Audited financial statements by PricewaterhouseCoopers LLP are available at the health centre.

DECEMBER 2013

2011–12 Financial Statements

Page 35: FHC Annual Report 2011-2012

November 2013M T W T F S S

1 2 34 5 6 7 8 9 1011 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28 29 30

December 2013JaNuary 2014

M T W T F S S1 2 3 4 5

6 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

Monday Tuesday Wednesday Thursday Friday Saturday Sunday1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 christmas Day 25 boxing Day 26 27 28 29

30 31 Best Wishes for 2014 from everyone at FHC!

Fairview Community Health5 Fairview mall Drive, Suite 359, Toronto, Ontario, m2J 2Z1T (416) 640-5298www.fhc-chc.com

Flemingdon Health Centre10 Gateway boulevard, Toronto, Ontario, m3c 3A1T (416) 429-4991 • F (416) 422-3573 • E [email protected]

Page 36: FHC Annual Report 2011-2012

Flemingdon Neighborhood ServicesFlemingdon Park LibraryFlemingdon Park ministryFlemo city mediaFood Share

Gateway Greenbelt InitiativeGateway Public School

Harmony HallHeart and Stroke FoundationHinks Dellcrest centreHong Fook mental Health Association

Immanuel baptist church

JVS Toronto

Live Green Toronto

marc Garneau collegiate Institutemoorelands

New circlesNoor cultural centreNorth York east and employment Social ServicesNorth York Harvest Food bankNorth York Seniors centreNorth York Women's centre

O’connor community centreOntario Science centreOriole community center, city of Toronto’s Parks, Forestry and recreation

Planned Parenthood Toronto

regent Park Focus Youth media Arts centre

Some of Our Partners 2011/128-80s Liveable communities

Access Alliance multicultural Health & community ServicesAction for Neighbourhood changeAdvent Lutheran churchAdventure PlaceAfghan Women OrganizationArt StartsAWIc

bangla Town community centre of businessbangladeshi – canadian community Servicesbetter Living Health and community Services

canadian Diabetes Associationcanadian National Institute for the blind (cNIb)catholic crosscultural Servicescentre for Information and community Servicescentre de Francophone community Health centrechildren’s Aid Societycity of Toronto employment and Social Servicescity of Toronto Social Development, Finance & Administrationcommunity care east YorkCouncillor Shelley Carroll’s Office

Dennis r. Timbrell resource centreDon mills employment resource centreDon mills residents AssociationDon Valley east Ontario early Years centreDon Valley Local Immigration Partnership

east Toronto chinese baptist churcheast York Town centreevergreenevergreen brick Works

Fairview community Information centreFairview Interagency NetworkFamily DayFamily Service TorontoFlemingdon community Legal clinic

rent bankryerson University

St. matthew the Apostle Oriole Anglican church TorontoSerVe canadaSouth Asian Family Support Services (SAFSS)South east Toronto Family Health Team (SeTFHT)South riverdale community Health centre

The michener Institute for Applied Health SciencesThe Needlework Guild of canadaThe Overlea Senior buildingThorncliffe Neighbourhood OfficeTobacco control Area Network- TorontoToronto community Housing corporationToronto District School boardToronto east General HospitalToronto Public HealthToronto Public Health Dental and Oral Health ServicesToronto Public Library Tropicana Summer Jobs for Youth

University of Toronto

Valley Park middle School

Willowdale community Legal ServicesWillowdale Ontario early Years centreWoodgreen community ServicesWoodgreen resource centreWorking Women community centre

Flemingdon Health Centre10 Gateway boulevard, Toronto, Ontario, m3c 3A1T (416) 429-4991 • F (416) 422-3573 • E [email protected]

Fairview Community Health5 Fairview mall Drive, Suite 359, Toronto, Ontario, m2J 2Z1T (416) 640-5298

www.fhc-chc.com

Funding support provided by: