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Sharing Our Collective Success
Success stories or innovative practices your center has recently experienced related to supporting strong families in your community
Communicating with Skill and Heart: Communication Openers and Blockers (Chapter 2)
› Basic Skills for Listening Well› Three Communication Helpers› Nine Communication Blockers to Avoid› Sharing Our Experience: Lessons
Learned and Skills Practiced with Families
› Skills Practice Challenge
(PowerPoint Slides from FDC ToT Training Materials)
Sharing Our Experience:› What other listening techniques
have been successful for you when working with families?
Over the next week period, practice communicating with others using the following communication helps: “door openers”, “encouragers”, “open questions”.
Reflection questions:› How did the person respond when you
used communication helpers?› How did they promote more open and
genuine communication?
› What questions would you like to ask other family workers?
› What story would you like to share? › What resources would help you in
your work with families?
WHEN PEER PRESSURE IS POSITIVE, IT’S CALLED PEER
SUPPORT!
Next Support Network Call: February 28th from 12:00-12:45