F A L L 2 0 0 7 O R I E N T A T I O N

WHAT WE’LL COVER

Fall Quarter Schedule

Holidays

Sub Requests

Open/Closing Procedures

Session Policies

Misc. Policies/Responsibilities

Fall 2007 Schedule

SUN MON TUES WED THURS

1:30-4:30 TravisPamelaKatherineTish

ClaireTishJingPamela

TravisClaireJohnJens

TabithaJingKaranPamela

TravisJensAdamKaran

6:00-9:00 DaphneJeremyAnn

ClairePamelaKatherine

ClaireDaphneAnn

JensJeremyKatherine

AdamJingJanice

NOTES:

We open the first day of the quarter unless otherwise specified. Week s 1,2 & 10 – Tish will reduce the staff as needed.Weeks 7, 8, 9 – Will have a need for 2-3 additional tutors per shift.

Staff Contact Info

NAME PHONE E-MAIL

Brown, Jeremy 509.308.2960 jab222@u.washington.edu

Chu, Daphne 206.632.1795 206.288.3241

dachu@u.washington.edu

Connell, Claire 206.280.7327 clar@u.washington.edu

Goh, Janice 206.930.5312 jangpl@u.washington.edu

Grandy, Travis 206.948.7677 travg@u.washington.edu

Hamilton, Adam 425.591.9403 adamth@u.washington.edu

Hart, Tabitha 206.352.7518206.914.6726

tabhart@u.washington.edu

Holmes, John 206.616.8430 jwholmes@u.washington.edu

Kaye Kovacs 425.417.0462 kaye_kovacs@yahoo.com

LaFrance, Michelle 206.547.1451206.280.5987

mlf@u.washington.edu

Lee, Jing-Lan 408.234.3870 jinglanlee@gmail.com

Lloyd, Jens 626-824-9392 bathbot@aol.com

Lopez, Tish 206.933.7977206.618.5928

LeticiaL@aol.comowrc@u.washington.edu

Mahna, Karan 253.277.0601206.375.6005

kmahna@u.washington.edu

Saunders, Pamela 206.922.3610858.829.4810

Pamelasaunders2003@yahoo.com

Topham, Ann 425.760.8692 atopham@u.washington.edu

Holiday Schedule

FALL 2007:• Veteran’s Day (Monday 11/12)• Thanksgiving (Thurs/Fri 11/22-11/23

OWRC CLOSES:• Sunday 11/12•Thursday 11/23

WINTER 2008:• MLK Jr Day (Monday 1/21)

OWRC CLOSES:• Sunday 1/20

SPRING 2008:• Memorial Day (Monday 5/26)

OWRC CLOSES:• Sunday 5/25

Substitute Request: Introduction

Once we’ve determined the tutoring schedule, it will be set for the rest of the quarter.

Where possible, we ask that you arrange things like doctor's appointments, vacations, trips home, car repairs, and meetings around your work at the center.

But we know that sometimes you get sick and/or you'll need to participate in events whose timing you don't control. In such situations, our sub request policy is as follows:

Substitute Request: Step One

1. YOU: Email everyone at owrctutors@u.washington.edu

Substitute Request: Step Two

1. EVERYONE ELSE: Respond to this query off list with a "yes" or "no" response. That way, the individual requesting the shift off can determine who has (and has not) read the query.

Substitute Request: Step Three

1. YOU: If you find someone to cover your shift, please e-mail everyone at owrctutors@u.washington.edu and let us know.

Substitute Request: Step Four

1. IF NO ONE AGREES TO COVER YOUR SHIFT VIA E-MAIL…

Please call the tutors who have not yet responded to your e-mail query to see if they can cover your shift

If, after e-mailing and calling everyone, you determine that no one can cover your shift, please contact Tish asap.

NOTE: If you need a shift off during a dead period, please

see if Tish can take you off the schedule before

requesting a sub.

Opening/Closing Policies

Fall 2007 Keymasters: Afternoons: Travis & Pamela

Evenings: Ann, Katherine, Jing

Responsibilities Grab the key from the front desk at the start

of your shift

Open the center door

Return to the key to the front desk at the end

of your shift

Keymasters: There Can Be Only One!

Opening Procedures

Pick up the key from the 1st floor front desk (keymaster)

Open the center door and prop it open using the wooden doorstop

Place your bags away from the sofa area

Turn on center music by visiting the Pandora website (www.pandora.com) on the admin computer. Please note that the program only opens in IE.

Using the center’s admin computer, go to center website, and click “See Your Appointments”

Sign-in to see your appointments for the day

Begin assisting students

Closing Procedures

Make sure all the table tops are clean and the chairs are pushed in place

Return all notepads/pens to their proper place

Straighten out the sofa/coffee table area

Close and lock the door

Return key to the front desk (keymaster)

Session Policies/Procedures

Session Policies

How to effectively conduct a session will be covered later on today…

Policies We Consistently Enforce

Students may have no more than three appointments per week.

Students may not have two appointments back-to-back (exceptions?)

Students do not need to have a completed draft before they make or attend an appointment.

Students can make a group appointment if they are working on a group assignment.

Students must determine with their instructors whether or not it is appropriate to use the OWRC for take-home exams.

We do not provide editing or proofreading services (a student cannot drop off a paper and pick it up later with corrections). We can teach students to edit or proofread their own work.

OWRC tutors will not discuss scores or grades or make evaluative comments about assignments, papers, or instructors during appointments.

Policies We Enforce As Needed

Students may have no more than two appointments to work on any single paper (excluding theses or dissertations). In practice, this policy is rarely enforced; it is in place for two reasons. First, during busy times of the semester, we need to see as many students as we can, so we limit each student to two visits per paper--that way we can, for example, see four students one time each, rather than seeing one student four times. Second, some students may become anxious and dependent on us and want to see a tutor each time they make even a minor change to their papers; such sessions are often unproductive, and limiting these students to two visits per paper can assist in their developing independence as writers.

Students may have a maximum of two appointments per semester to work on application essays, cover letters, and the like--that's two appointments per semester, not per essay, even if the student is working on several different applications for several different schools. Our goal is to make appointments available to all students who need this assistance and to teach them about skills and resources they can use to succeed, not to get an essay into perfect shape, so during busy times, this policy is enforced. Students who visit with application essays should be warned early on that if we become busy, we will need to limit their future visits with us. Tutors should concentrate on teaching application essay writers skills that will benefit them every time they engage in this kind of writing, such as audience awareness and proofreading techniques.

Students who are more than 10 minutes late forfeit their appointments. If a student no-shows and other students are waiting to be seen as walk-ins, you should begin a session with one of them. If one of your students shows up more than 10 minutes late for an appointment but you are not meeting with anyone else or working on an online, you should go ahead and meet with the student, explaining the 10-minute rule and reminding him/her that this will now be a short session because you must still end on time. You can then make the most of whatever time you have and encourage the student to return in the future.

Coordinating With Librarians

If you determine a student should see a librarian… Walk the student down to 2nd floor reference desk.

Introduce the student/research query:

“This is Jane. She is trying to write a research paper on effective conferencing techniques and is having difficulty locating sources. She says that she has already visited ERIC and typed in the following keywords (“X” and “Y”) but wasn’t happy with the results. Can you help her?”

Drop In Students

Drop In Students: Record every visit!

No-Show Policy

We will wait 10 minutes for a student to arrive. If he/she does not show up before the 10 minutes are up, please mark their appointment as a “no-show”.

If a drop-in student is waiting, please see them at this time as well.

Record Keeping

At the end of every

session…

Additional Center Policies & Tutor Responsibilities

Other Tutor Responsibilities

During free-periods at the center, please…

Post OWRC flyers (first 1-2 weeks of the

quarter only)

Familiarize yourself with all OWRC handouts

Familiarize yourself with the OWRC website

Other Tutor Responsibilities

Discuss tutoring practices with your peers for

helpful feedback and tips.

If you are unfamiliar with MS Word’s Track

Changes and Bubble Comments feature,

please ask a knowledgeable tutor for a

tutorial.

Food/Drink Policy

You are welcome to eat or drink at the center as long as it doesn’t distract others.

Snacks are provided for tutors on the back table from time to time.

Please note that the following items are OFF LIMITS: All marked/labeled food.

All items in the fridge (with the exception of the ketchup) is personal property.

Remember to clean up after yourself!

Copy/Printer Policy

For administrative use only!

Tutors: a few personal copies are fine; if you need to run off a lot of copies, please use the copy center downstairs.

Students: No personal copies allowed. Encourage students to use one of the copiers in

the library.

Center Use Policy

You may use the center after hours.

Check with Tish to make sure the center won’t be in use.

Clean up after yourself.

Remember to turn off the lights and

return the center key when you leave.

Plantmaster

The official Plantmaster is…

Questions/Comments?