Upload
marcy
View
101
Download
2
Tags:
Embed Size (px)
DESCRIPTION
Face2Face Forum – North America. Colleen Smith VP, SaaS & OpenEdge Product Marketing [email protected]. How Business Makes Progress. Progress enables organizations to achieve the highest level of business performance. We call this Operational Responsiveness. - PowerPoint PPT Presentation
Citation preview
Face2Face Forum – North America
Colleen SmithVP, SaaS & OpenEdge Product [email protected]
© 2010 Progress Software Corporation. All rights reserved.3
How Business Makes Progress
Progress enables organizations to achieve the highest level of business performance
We call thisOperational Responsiveness
We enable our customers and partners to deliver RESPONSIVE APPLICATIONS
with a FASTER TIME-TO-VALUE
© 2010 Progress Software Corporation. All rights reserved.4
Anticipate
& Respond
Competitive Pressures
$$$ Pressures
Pressures to Evolve or Perish
Technology InhibitorsCustomer Demand
Operational Responsiveness Is a Must Have
© 2010 Progress Software Corporation. All rights reserved.5
Delivering Operational Responsiveness
ResponsiveBusiness
Applications
ResponsiveInformation
Management
ResponsiveProcess
Management
© 2010 Progress Software Corporation. All rights reserved.6
ResponsiveBusiness
Applications
Application DevelopmentPlatforms
ResponsiveInformation
Management
Enterprise DataSolutions
Delivering Operational Responsiveness
ResponsiveProcess
Management
Enterprise Business Solutions
© 2010 Progress Software Corporation. All rights reserved.7
Delivering Operational Responsiveness with Responsive Process Management
Driving Operational Responsiveness through event driven visibility, dynamic business response and continuous business process improvement
Visibility, Sense and Respond, Continuous Process Improvement
Ability to respond and apply corrective actions
Anticipate what WILL happen in your business, not react to what HAS happened
Continually improve the business processes without disrupting existing infrastructure
ResponsiveProcess
Management
Enterprise Business Solutions
© 2010 Progress Software Corporation. All rights reserved.8
Achieving Operational Responsivenesswith Responsive Information Management
Driving Operational Responsiveness by delivering the fastest, most flexible data access and integration platform for unifying, delivering, and exchanging enterprise information
Enterprise information is fragmented
It is critical to maintain process performance
Responsive process requires the Right Information, in the Right Form, at the Right Time
ResponsiveInformation
Management
Enterprise DataSolutions
© 2010 Progress Software Corporation. All rights reserved.9
Driving Operational Responsiveness by delivering the industry’s best business application development platforms with the fastest time-to-value
Delivering Operational Responsiveness with Responsive Business Applications
Simplify the creation of SaaS-enabled applications
Provide deployment flexibility for public and private clouds
Continuously ease new technology adoption
ResponsiveBusiness
Applications
Application DevelopmentPlatforms
© 2010 Progress Software Corporation10
Business Application Evolution
Pricing/Usage Models
Applications &
Services
Devices & Users
Ecosystem/ Collaboration
Business LogicData Management
Integration/Workflow
Model-DrivenTools/Architecture
Scalability Reliability Service LevelManagement
Virtualization Hardware Network
Application Development
Platform
Infrastructure
Delivery of Application or
Service
Deploy in the Cloud (Public or Private)
Personalization/Mobility
Multi-tenancyUser Interface
FlexibilitySecurity &ComplianceA complete “in the box” SaaS Platform for ISVs,
Business Service Providers, and Direct End Userslooking to optimize Service Delivery in the Cloud
From a User’s perspective:“Get a Login”
© 2010 Progress Software Corporation. All rights reserved.
What is Cloud Computing?
A style of computing where scalable and elastic IT-enabled capabilities are delivered as a service using Internet technologies.
– Gartner, August 2009
Cloud Services
Cloud Providers (can be private)
Pay just for what you use– low price of entry Simple self-service, scale up or down with global reach
Focus on differentiation, not infrastructure
Development Process/Service Creation
Deployment/Application Delivery
Automated provisioning Efficient utilization and monitoring
Simple management
Cloud Consumers
© 2010 Progress Software Corporation12
What is your cloud-computing strategy?
What are the business problems it will solve?
What are the business opportunities it will create?
What is your timetable for delivering those capabilities?
Strategic issues for CIOs in 2010
© 2010 Progress Software Corporation13
Why SaaS/Cloud?
For Application/Service Development Organizations:
Access to more users Gain economies-of-scale Reduce costs Standardization of offerings Greater focus on core competency
© 2010 Progress Software Corporation14
Why SaaS/Cloud?
For Application End-users
Predictability Rapid time to value More deployment flexibility Cost effective Dynamic interaction
OpenEdge Roadmap
Peter Mellow/Ken WilnerVP, OpenEdge [email protected]@progress.com
© 2010 Progress Software Corporation. All rights reserved.16
OpenEdge Business Strategy
OpenEdge will become the leading SaaS Platform for simplifying service development and delivery in the Cloud
Proof points:• The industry’s first true multi-tenant database – Release 11• Flexible deployment to a wide variety of public and private cloud
providers• The leading SaaS enablement program for ISVs and BSPs• Large, growing community of SaaS providers
Our Vision
© 2010 Progress Software Corporation. All rights reserved.17
OpenEdge Business Initiatives
Application Modernization• Continue to Provide Competitive Technology• Expand Value With Other Progress Products
Continued Growth• Acquisition of new customers through partners • Innovation through software as a service (SaaS)
Strengthen the OpenEdge Market Position• Differentiate OpenEdge in the market • Aggressively expand market awareness
© 2010 Progress Software Corporation. All rights reserved.18
7 Keys to Success
•Going from 1 to NMulti-tenancy
•Ensuring that data and applications are accessed only by those who need to know
Security & Compliance
•Being able to easily use the UI technologies that meet the needs of the customerUser Interface
Flexibility•Ensuring the application looks like the tenant and
end-user wantPersonalization
•Ability to easily integrate to any other application and provide workflow/process integration
Integration/Workflow
•Always available and scales to any sizeOperational Excellence
•Provide a highly productive environment focused on OpenEdge and industry best practices
Productivity
© 2010 Progress Software Corporation19
OpenEdge 10.2 Release Summary
2009Q1 Q2 Q3 Q4
10.2AUI Flexibility OpenEdge GUI for .NET
Operational Excellence OpenEdge Explorer
Productivity OpenEdge Architect
enhancements More object-oriented extensions
Q42008
10.2BSecurity & Compliance Transparent Database Encryption
UI Flexibility OpenEdge GUI for .NET usability
Operational Excellence Actional for OpenEdge Alternate database buffer pool
Productivity OE Architect new user support, and
ease of AppServer development JSON support
© 2010 Progress Software Corporation20
Deploying To The Cloud
Engaging with our customers• Amazon EC2 Support
– 10.2A/10.2B certified – Best practices and getting started
guides
Cloud Deployment - Future• OpenEdge runtime in the cloud• Other public cloud platforms• Push-button deployment
Community ofend-user customers
Technology Services
BusinessServices
ManagementServices
SoftwareServices
Getting to the Cloud with EaseOperationalExcellence
© 2010 Progress Software Corporation21
OpenEdge Takes You There
1998 2000 2002 2004 2006 2008 2010© 1998 Progress Software Corporation 28
Client
4GL
HTML
Java
VB / C
C++ / Java
Open AppServer
Uni
vers
al In
terf
ace Progress
Data Objects
4GL Business Objects
Uni
vers
al In
terf
ace
Uni
vers
al In
terf
ace
DatabaseDatabase
Interface
4GL
HTML
JavaBean
ActiveX
Corba IDL
Service
Native
HTTP
RMI
DCOM
IIOP
Progress Software Vision Universal Application ArchitectureProgress Software Vision Universal Application Architecture
JMSXMLEJB
Active-X
XML
Java
Email4GL
Client Sm
art Ada pters
LegacyPackaged Apps XML
System Smart Adapters
Progress
Oracle
SQL Server
DB2/400ODBCJDBCSe
rver
Sm
art A
dapt
ers
Universal Application Architecture
Applications
Application Framework
Integration
Application Server
Data Management
ClientProcessing
BusinessProcessing
AnalyticalProcessing
Appl
icat
ion
Man
agem
ent
Dev
elop
men
t Env
ironm
ent
OracleSQL ServerDB2ODBC
JDBCODBCSQL92
XMLJavaActiveXSOAP
SSLHTTP
HTTP/SHTML
ActiveXCOM
HTMLJava
JMSXMLSOAPWSDLJCA
LinuxAIX
SolarisHP/UX
Windows
Platforms
SNMP
OpenEdge The Progress E-Business P latformOpenEdge The Progress E-Business P latform
© 2003 Progress Software Corporation35Sim
plify
you
r bus
ines
sS
impl
ify y
our b
usin
ess
Service Oriented Architecture
Service-OrientedArchitectureStandards Platform
Integration
Process-OrientedApplications
Business Process
Business Process
Business Process
User Interface Methods
It’s always been about Business Applications Continuous Evolution
through the IT paradigms
• OpenEdge 11 Eases SaaS/Cloud Computing
• OpenEdge 10 Enabled SOA • V9 Delivered Distributed Computing
• V8 was Client/Server
© 2010 Progress Software Corporation22
D I S C L A I M E R
Roadmap Information
This roadmap is for informational purposes only, and the reader is hereby cautioned that actual
product development can, and often does, vary significantly from roadmaps. This roadmap may not be interpreted as any commitment on behalf of Progress, and future development, timing and release of any features or functionality described
in this roadmap remains at our sole discretion.
D I S C L A I M E R
© 2010 Progress Software Corporation23
Isolating Sharing
Better economy of scaleSimpler managementTarget like-customersLeast cost to serve
Easier customization, securitySimpler throttling controlTarget dissimilar customersNo transformation
Tenant2 Tenant3
App App App
DB DB DB
Infra. Infra. Infra.
Tenant1
Isolated Tenancy
Tenant1 Tenant2 Tenant3
App
DB
Infrastructure
Shared Tenancy
Tenant1 Tenant2 Tenant3
App App App
DB DB DB
Infrastructure
Infrastructure Tenancy
Tenant1 Tenant2 Tenant3
DB DB DB
Infrastructure
App
ApplicationTenancy
Multi-Tenancy: Options Continuum
© 2010 Progress Software Corporation24
Multi-Tenant Tables
Multi-tenancy built into the database
Data physically partitioned by tenant identity
Built-in tenant level authentication
Minimal application changes – just set a per-database tenant id
Simplifies Development of Multi-tenant Applications Multi-tenancy
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
Tenant 1partition
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
© 2010 Progress Software Corporation25
Multi-Tenant Tables: Data Access
Keys unique per tenant or unique per table
Simplifies Development of Multi-tenant Applications Multi-tenancy
Tenant 1partition
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
© 2010 Progress Software Corporation26
Multi-Tenant Tables: Data Access
Keys unique per tenant or unique per table
Query is tenant specific
Simplifies Development of Multi-tenant Applications Multi-tenancy
Tenant 1partition
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
Tenant 1 Partition
FIND CUSTOMER WHERE CUST_NUM=2.
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
© 2010 Progress Software Corporation27
Multi-Tenant Tables: Data Access
Keys unique per tenant or unique per table
Query is tenant specific “Super” tenant query
Simplifies Development of Multi-tenant Applications Multi-tenancy
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
CustomerSchema
Super Tenant
For each customer:Display cust-num, name
© 2010 Progress Software Corporation28
Multi-Tenant Tables: Data Access
Keys unique per tenant or unique per table
Query is tenant specific “Super” tenant query Tenant ID virtual
column
Simplifies Development of Multi-tenant Applications Multi-tenancy
1 1 Lift Line Skiing 1 2 Urban Frisbee 1 3 Hoops Croquet
2 1 Thundering Surf 2 7 Fanatical Athletes 2 8 Game Set Match
3 2 Hide Tide Sailing 3 7 Pedal Power 3 9 Hoops Croquet
CustomerSchema
Super Tenant
For each customer:Display tenantid(customer), cust-num, name.
© 2010 Progress Software Corporation29
Multi-Tenant Tables: Data Model
Shared or multi-tenant objects• Tables, indexes, LOBs,
sequences Shared Only
• Triggers & stored procedures• Default values
Partitions created automatically as tenants are added (lots of defaults)
Support up to 32K tenant partitions
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
Tenant 1partition
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
Simplifies Development of Multi-tenant Applications Multi-tenancy
© 2010 Progress Software Corporation30
Multi-Tenant Tables: Tenant Provisioning
Tenant creation via DDL & Dictionary Identification (via schema table)
• Database specific tenant ID• User friendly names• App specific ID
Tenant level activation/deactivation Runtime security by user by tenant Tenancy asserted via client principal Governors: Limit resource usage
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
Tenant 1partition
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
Simplifies Development of Multi-tenant Applications Multi-tenancy
© 2010 Progress Software Corporation31
Table Partitioning
Types of Table Partitioning• Range- the key is within a range of values, e.g. year,
territory, invoice amount, etc.• List: each partition is assigned a list of values, e.g.
male/female, country, etc.• Composite- a combination of Range and/or List
Phase 1: The Foundation for Multi-Tenancy• Initial use case of tables partitioned by tenant ID• Focus of OE11.0
Phase 2: Horizontal Data Partitioning (Range/List) • Focus of OE11.1
Operational Excellence
© 2010 Progress Software Corporation32
Multi-tenancy
Operational Features
Partition Maintenance• Object move• Add/drop tenants/objects• Backup/restore, recovery• Data dump/load• Index maintenance tools
Monitoring
Operational Excellence
© 2010 Progress Software Corporation33
Application
Tenant A
User A1
Login Session
A1-1
Tenant B
User A2 User B1 User B2
Login Session
A1-2
Login Session
A2-1
Login Session
A2-2
Login Session
B1-1
Login Session
B1-2
Login Session
B2-1
Login Session
B2-2
Context-Managed AppServer
Context Management built into the AppServer• Supports multi-tenancy in addition to general use
4 levels: Application, Tenant, User, Session Context automatically switched on a request basis as
needed
Multi-tenancy Operational Excellence
© 2010 Progress Software Corporation34
Application ServerAgent
Application ServerAgent
Application ServerAgent
Application
ServerBroker Context
Data Cache
Context Management
Storage Service
ABL Batch
Loader
OE Database
DEFINE CONTEXT-TABLE ttPriceList FOR “TENANT”
Context-Managed AppServer
Context management service pre-loaded with context for performance
Data cache shared across agents Declarative approach simplifies development
© 2010 Progress Software Corporation35
High Availability Through Online Operations, Robustness, and Improved Diagnostics
Operational Excellence
High Availability – 24x7 Production Operation
Near-100% Online Database Maintenance• Improve performance of DB utilities (index rebuilds, table &
index moves, migration to Type II storage areas)• Avoid application restarts for DB schema changes
Server Property Changes in Real Time• No need to stop and restart the server
Improved Ability to Monitor AppServer• Better error diagnostics• R-code monitoring
© 2010 Progress Software Corporation36
Operational Excellence
High Availability – Performance
Table Scans Without Overhead of Using an Index• If entire table needs to be scanned, using the index adds
overhead
Auto Update of SQL Database Statistics• Optimizer has more current information, leading to increased
database performance
Dynamic Query Join Optimization for DataServers
Maximize operating performance
© 2010 Progress Software Corporation37
Built-in authentication and authorization system
Ajax tools Microsoft WPF/Silverlight JSON-RPC
Latest Web services standards
REST
Database multiple linguistic sorting
Actional – payload, DB interceptor Manage remote jobs
OpenEdge Architect Object-oriented extensions- remote objects, reflection
Operational Excellence
Productivity
Personalization
Integration
User InterfaceFlexibility
Security & Compliance
Taking You Higher With OpenEdge 11
© 2010 Progress Software Corporation38
Focus on your application – target the 7 Keys to Success
Be the best – leverage all that OpenEdge 10.2 has to offer – try out 10.2B
New opportunities – explore Cloud and SaaS Be active in the community – check out
Progress Communities (http://communities.progress.com)
What You Can Do…
© 2010 Progress Software Corporation39 39
© 2010 Progress Software Corporation41
Today’s Agenda
The Cloud – what and why? Why the Amazon Cloud? Using the Amazon Cloud Amazon Cloud tools OpenEdge Specifics More Information
© 2010 Progress Software Corporation42 42
What is the “Cloud”?
IaaS
© 2010 Progress Software Corporation43
Why would anyone be interested in the Cloud?
Quick startup time Lower cost of ownership More customers can afford your application Competitors use the “Cloud” New Markets Lower cost to maintain
© 2010 Progress Software Corporation44
Why would anyone be interested in the Cloud?
Because its new! Easy scalability Pay for only what you use World wide availability Demo/Test drive Training More?
© 2010 Progress Software Corporation45
Why the Amazon Cloud?
The “600 Pound Gorilla” Free to try – only pay for what you use Supports both Windows and Linux Constantly improving
• Web based tools• Web based learning/help/forums
Large developer group Many customers already using Available around the world
• 2 U.S. entry points• 1 European entry point• Expected in May 2010 - 1 AsiaPac entry point
© 2010 Progress Software Corporation46
The Amazon Cloud
© 2010 Progress Software Corporation47
Signing up for your “Free” Account
EC2 = Amazon’s Elastic Compute Cloud• Create an account (already had an Amazon acct)• Check details (address, email, phone number)• Read and Agree to License• Give them your credit card
S3 = Amazon’s Simple Storage Service• Create an account• Check details • Read and Agree to License• Give them your credit card again
© 2010 Progress Software Corporation48
EC2 concepts and terms
AMI = Amazon Machine Image• Think of it as a VMware image – or system backup
Instance• Think of it as a running VMware image• Volatile memory
EBS = Elastic Block Storage• A mountable drive/volume• Non-volatile memory• Stored on the S3
Snapshot• Backup of an EBS volume
Elastic IP• IP Address that your account owns
© 2010 Progress Software Corporation49
EC2 concepts and terms
Security Groups• Opens only those ports you specify
Regions - Three • EU – European Region – Dublin• US East – North Virginia• US West – Northern California• ASIA – expected in May 2010
Availability Zones – in each Region• Distinct and separate data centers
– 4 in US East, 2 in US West, 2 in EU• Important for Disaster Recovery• Snapshots can be restored to any Zone
© 2010 Progress Software Corporation50
US West Region
AWS Deployment Architecture
US East Region
Zone 1a
Zone 1b
Zone 1c
Zone 1d
Zone 1a
Zone 1b
S3 Storage
EBS
© 2010 Progress Software Corporation51
AWS Deployment ArchitectureCreating First AMI
US East Zone
Zone 1d
AMI Instance
Launch default image
Amazon Default AMI Storage
Public Redhat AMI
Public Windows AMI
© 2010 Progress Software Corporation52
AWS Deployment ArchitectureBundling Installed Image
US East Zone
Zone 1d
S3 Storage
Private Bundled AMI
AMI OpenEdge
1. Launch generic AMI (Previous Page)2. Install OpenEdge3. Install Application4. Bundle AMI (make copy)5. Register AMI
© 2010 Progress Software Corporation53
Cloud Tools
AWS Management Console
© 2010 Progress Software Corporation54
Cloud Tools
Elastic Fox
© 2010 Progress Software Corporation55
Cloud Tools
Amazon API’s
© 2010 Progress Software Corporation56
What’s supported?
Amazon EC2• Windows 2003• CentOS (debranded Red Hat)
Versions of Progress• 10.2A03• 10.2B
What no Red Hat Linux?• Red Hat Linux in Amazon EC2 is in Beta status• It costs more – need Red Hat license plus Amazon pricing
© 2010 Progress Software Corporation57
Licensing the Cloud
Common Licensing• Concurrent Users• Named Users
SPLA• Service Provider License Agreement• SaaS• Payment based on usage (like the cloud providers)• Business model available for over 5 years
© 2010 Progress Software Corporation58
Access to your system in the Cloud
Windows – Remote Desktop
© 2010 Progress Software Corporation59
Access to your system in the Cloud
Linux - ssh
© 2010 Progress Software Corporation60
More Information
Product Availability Guide• Known issues/caveats• http://web.progress.com/en/customer-service/product-life-cy
cle.html
PSDN/Communities• OpenEdge > Architecture, SaaS and Cloud Computing• http://communities.progress.com/pcom/community/psdn/ope
nedge/architecture
Getting Started Papers• Architecture, SaaS and Cloud Computing > Documents• http://communities.progress.com/pcom/docs/DOC-104551
© 2010 Progress Software Corporation61
More information
Researching OpenEdge functionality to better support users in the cloud
Research other Cloud providers and how best to support the operation of OpenEdge in other private and public clouds
Research the tools that assist Cloud users in managing their applications
© 2010 Progress Software Corporation62 62
OpenEdge RIA Strategy
Gus BjorklundVP Technology, [email protected]
Flexible and open support for leading RIA technologies
© 2010 Progress Software Corporation
Release Landscape is Subject to Change
64
D I S C L A I M E R This talk includes information about potential future
products and/or product enhancements.
What I am going to say reflects our current thinking, but the information contained herein is preliminary and subject to change. Any future products we ultimately deliver may be materially different from what is described here.
D I S C L A I M E R
© 2010 Progress Software Corporation
Rich Internet Applications - The Best of “Both Worlds”
Extend the market of a traditional desktop application with the reach of a web application• Multi-platform support• No installation or automated install and updates
Enhance the user experience of a web application with the richness of a desktop application• Look and feel of desktop applications• Increased productivity for user
65
RIA for me is all about expanding the experience for the user.*
- Raymond Camden Camden Media, Inc.
A Rich Internet Application's key job, is to move the ability to do work to the web.*
-Tony MacDonell Teknision Inc.
Combine the flexibility, responsiveness and ease of use of desktop applications with the broad reach of the Web. - Ken Wilner
Progress Software
© 2010 Progress Software Corporation
Framing the RIA Market:Three User Personas
The Infrequent User
• Needs access from anywhere
• Uses application rarely and briefly
• Demands immediate feedback
• Expects familiar web usage pattern
• Needs intuitive UI with no training
The Occasional User
• Needs access from limited locations
• Uses app periodically and for a short time
• Limited setup acceptable
• Willing to use new usage paradigms
• Can learn as they go
The Power User
• Works from same location every day
• Uses application most of day
• Initial setup okay with clear benefits
• Expects domain-specific features, desktop integration
• Productivity is top priority, training expected
66
© 2010 Progress Software Corporation
Three Types of RIA Applications Mapping Each to an RIA Technology Choice
Information-based pages• Browser-based with some interactive controls • No desktop integration; supports all platforms• Navigational elements: Hyperlinks, bookmarks,
history…• Maximum reach, zero footprint
67
© 2010 Progress Software Corporation
Three Types of RIA Applications Mapping Each to an RIA Technology Choice
Information-based pages• Browser-based with some interactive controls • No desktop integration; supports all platforms• Navigational elements: Hyperlinks, bookmarks,
history…• Maximum reach, zero footprint
Rich browser application• Browser-based with desktop-like interactive controls• Limited desktop integration• Limited navigational elements• Limited reach; some platform limitations
68
Browser Plug-in
© 2010 Progress Software Corporation
Three Types of RIA Applications Mapping Each to an RIA Technology Choice
Information-based pages• Browser-based with some interactive controls • No desktop integration; supports all platforms• Navigational elements: Hyperlinks, bookmarks,
history…• Maximum reach, zero footprint
Rich browser application• Browser-based with desktop-like interactive controls• Limited desktop integration• Limited navigational elements• Limited reach; some platform limitations
Rich desktop application• Native, highly interactive controls• Full desktop integration• App runs locally -Full (incremental) install over web• Low reach; limited platforms
69
Browser
Plug-in
Desktop RIA
© 2010 Progress Software Corporation
RIA Technology Landscape
Two Types of Ajax• Lightweight Ajax
- JavaScript libraries
• Heavyweight Ajax- Component frameworks
Browser plug-in• Plug-in runtime offers rich functionality
Desktop RIA• Web deployment with automated updates
70
Browser
Plug-in
Desktop RIA
© 2010 Progress Software Corporation
RIA Technology: Lightweight Ajax
Enhance the user experience of traditional Web pages• Spot enhancements / incremental upgrade• Asynchronous page updates• Adds limited interactive elements Programming in JavaScript and HTML XML or JSON typically used for communication
Open source libraries simplify programming complexity – over 150• Hide most browser differences• UI controls , XML helper functions, XMLHttpRequest object
Extremely limited development tools
Extremely limited commercial support71
Popular choices: • YUI (Yahoo)• jQuery• Prototype• ExtJS• DOJO
© 2010 Progress Software Corporation
Traditional Web Architecture
72
Web Server
Business Application
HTTP(params) HTML(data)/CSS – New page
Browser
Server
<html> …/html>
© 2010 Progress Software Corporation
Lightweight Ajax Architecture
73
Web Server
Business Application
HTTP(params) HTML(data)/CSS
Browser
Server
Web Server
Business Application
HTTP(data) XML/JSON
Server
BrowserTraditional
JavaScript event HTML/CSS/data
Ajax Engine
<html> <body> <h1>HelloWorld </h1> </body> </html>
© 2010 Progress Software Corporation
RIA Technology: Heavyweight Ajax
Full web application or new UI component Framework components for client and
server services• Programming in JavaScript or code
compiled to JavaScript• Complex Ajax UI controls and custom
behavior• Services:
- Web Services and REST support- Data compression / normalization- Database integration
Limited development tools Commercial offerings available
74
Popular choices: • Google Web Toolkit• ASP.NET Ajax• Isomorphic SmartClient• Open Laszlo• Backbase
© 2010 Progress Software Corporation
Heavyweight Ajax Architecture
75
Web Server
Business Application
HTTP(data) XML/JSON
Server
Browser
JavaScript event HTML/CSS/data
Ajax Engine Framework Components
Web Server
Business Application
HTTP(data) XML/JSON
Server
Browser
JavaScript event HTML/CSS/data
Ajax Engine
Lightweight
Server Framework Components
function $onModuleLoad(){ var cs, i, n; cs = $wnd.jsonData; for (i = 0, n = cs.length; i < n; ++i) { $wnd.alert('Hello, ' + (cs[i].FirstName + ' ' + cs[i].LastName)); }
© 2010 Progress Software Corporation
RIA Technology: Browser Plug-in
Full web application or new UI component
Purposed platform specific browser plug-in – limited platform support
76
Popular choices: • Microsoft Silverlight• Adobe Flex
Proprietary framework and language• Program in specified language• Complex custom controls and custom behavior• Data-binding model
Extensive Web server services• Compression• Communication• Server push
Full-featured development environment with rich WYSIWYG UI designer
© 2010 Progress Software Corporation
Browser Plug-in Architecture
77
Web Server
Business Application
HTTP(data) XML/JSON
Server
Browser
JavaScript event HTML/CSS/data
Browser Plug-in
Server Components
function $onModuleLoad(){ var cs, i, n; cs = $wnd.jsonData; for (i = 0, n = cs.length; i < n; ++i) { $wnd.alert('Hello, ' + (cs[i].FirstName + ' ' + cs[i].LastName)); }
Ajax Engine
© 2010 Progress Software Corporation
RIA Technology: Desktop RIA
Can be used to extend reach of existing desktop application
Runs natively on desktop• Full branding
Provisioned over the Web • Automatically installed and
incrementally updated (Smart Client)• Terminal services, e.g. Citrix
Tight integration with the desktop• Drag n’ drop• Off-line mode• Local storage
Back-end services are platform specific
78
Popular choices: • OpenEdge GUI for .NET • OpenEdge WebClient• Microsoft WPF, WinForms• Adobe AIR• Java AWT/SWT/Swing
© 2010 Progress Software Corporation
Forrester Study“Ajax is Not Enough for Power Users”
79
© 2010 Progress Software Corporation
InfrequentUser
OccasionalUser
PowerUser
Browser Plug-in
Silverlight, Flex
Desktop RIAOpenEdge GUI for .NET,OpenEdge WebClient,
Adobe AIR
Lightweight /Heavyweight Ajax jQuery, extJS, GWT
Matching RIA Users and Design Centers
80
© 2010 Progress Software Corporation
Use Lightweight / Heavyweight Ajax for…
Easy access from “any” browser Limited interactive experience Multiple platform support Zero footprint Best for incremental changes to an existing
Web application Easy update and deployment model
81
Infrequent User
Ajax client with OpenEdge WebSpeed Ajax client with OpenEdge Web Services ASP.NET with OpenEdge Open Client for .NET Java Server Pages (JSP) with OpenEdge Open Client for Java
AJAX CLIENTS WITH 10.2B:
© 2010 Progress Software Corporation
Use Browser Plug-in for…
Want balance between client platform independence and a rich interactive experience
Near-zero footprint; plug-ins almost ubiquitous
82
Occasional User
Microsoft Silverlight with OpenEdge Open Client for .NET Microsoft Silverlight with OpenEdge WebSpeed Microsoft Silverlight with OpenEdge Web Services Adobe Flex with OpenEdge Open Client for Java Adobe Flex with OpenEdge Web Services Adobe Flex with OpenEdge WebSpeed
BROWSER PLUG-INS WITH 10.2B:
© 2010 Progress Software Corporation
Use Desktop RIA for…
Limited platforms – mobility is not an issue Tight integration with the desktop is critical Local installation allowed by IT Maximize leverage in-house OpenEdge skills Works the way you want it when you want it
83
Power User
OpenEdge GUI for .NET / GUI with WebClient OpenEdge GUI for .NET / GUI /Character with Citrix
or Terminal Services Microsoft WPF/WinForms with OpenEdge Open Client for .NET Adobe AIR with OpenEdge Open Client for Java
DESKTOP RIAS WITH 10.2B:
© 2010 Progress Software Corporation
OpenEdge Business Application – Reach vs. Development Effort
OpenEdge GUI
WPF
AIR Flex
Silverlight
Lightweight Ajax
OpenEdge GUI for.NET
Heavyweight Ajax
Leve
l of D
evel
opm
ent E
ffor
t
ReachMIN MAX
Easy
Com
plex
© 2010 Progress Software Corporation
UI Decision Tree
85
http://communities.progress.com/pcom/docs/DOC-60938
© 2010 Progress Software Corporation
OpenEdge 11.0 Roadmap
Lightweight / Heavyweight Ajax• JSON parser in ABL (read and write)• REST Adapter to OpenEdge AppServer• REST binding to OpenEdge WebSpeed• Web tooling in OpenEdge Architect
Browser Plug-in• Microsoft Silverlight RIA Services Adapter and Proxies• REST Adapter to OpenEdge AppServer• REST binding to OpenEdge WebSpeed
RIA Desktop• OpenEdge GUI for .NET designer improvements• Updated UltraControls
86
© 2010 Progress Software Corporation
Summary
Start with the end-user• Ajax for the infrequent user• Browser plug-ins for the occasional user• Desktop RIA for power users
Pick the lightest-weight approach that meets your needs• You might want multiple UIs
Factor in the skill sets of the developers
Follow the guidelines and principles of the OERA • Plan for the future• http://communities.progress.com
87
© 2010 Progress Software Corporation. All rights reserved.88
Peter Mellow/Rob [email protected]
Addressing Security and Compliance Issues
OpenEdge Transparent Data Encryption
© 2010 Progress Software Corporation. All rights reserved.90
Introduction
The Need to Provide Security for Data Continues to Increase
Touches Many Market Segments: Finance, Retail, Healthcare, and more
Governments Have Enacted Legislation to Enforce Compliance of Data
© 2010 Progress Software Corporation. All rights reserved.91
Compliance Legislation Examples
European Union Data Protection Directive • Protects individuals personal information
Payment Card Industry (PCI) Health Insurance Portability & Accountability Act
(HIPAA) Sarbanes-Oxley Act (SOX)
• Public company accounting reform and investor protection
“Must Have” Conformanceto do Business
© 2010 Progress Software Corporation. All rights reserved.92
Data Security Options
1. Use Built-In Encryption Functions 2. Encrypt Data Using O/S or SAN File Encryption 3. 3rd-Party Encrypted SAN 4. RDBMS encrypts only to disk, only for policy-selected
data
© 2010 Progress Software Corporation. All rights reserved.93
Option 1: OpenEdge Built-In Encryption Functions
Requires significant rewrite and ongoing maintenance of existing code• Operates on the data field level
Does not encrypt the database:• Poor performance- data not indexed, no range searches• Limited effectiveness from a security perspective -
programmers put in position of “security risk”- mistakes, oversights, dishonesty can happen
• Might not pass auditors review Customer has to manage the encryption keys
manually SQL reports do not decrypt values
© 2010 Progress Software Corporation. All rights reserved.94
Option 2: Encrypt Data Using O/S or SAN File System
Performance is an issue – heavier overhead than DB encryption• Microsoft says file encryption is too slow for DB
Security administrators must manually track the encryption keys for anything archived
Security administrators cannot prevent the writing out of clear-text data• The DB and some OS utilities can write to other file systems
that may not be encrypted
© 2010 Progress Software Corporation. All rights reserved.95
Option 3: 3rd-Party Encrypted SAN
Same issues as file system: security of the data outside the secured environment not guaranteed• Backups, dumps, journal files, etc.• Anything “unencrypted in memory” can be written
© 2010 Progress Software Corporation. All rights reserved.96
Option 4: Database Encryption At Rest
The solution chosen by most database vendors
Industry expectations are “encryption at rest” because the major database vendors have proven this approach is performant,
and less hassle than encrypting file systems.Carl G. Olofson, IDC Analyst for Databases
© 2010 Progress Software Corporation. All rights reserved.97
n=260
n=260
Why Database Encryption?
© 2010 Progress Software Corporation. All rights reserved.98
n=260
n=260
Encryption – Industry View: Management
© 2010 Progress Software Corporation. All rights reserved.99
OpenEdge 10.2B Transparent Data Encryption
Option for Enterprise Database: At-Rest (storage area level) Encryption• Data secure on-disk, backup, and dump• Data is unencrypted In-Memory = (up to) normal
speed
Secure Key Store and Key Management• Change keys on-line
Policies control use of utilities
Industry standard encryptions• AES, DES, triple DES, etc.
No application changes!
© 2010 Progress Software Corporation. All rights reserved.100
A High-Level View of Encryption
Client <SSL> Server
Database on Disk
Encrypted Messages
Shared Memory
BackupsDump/Load
Encrypted Data
Encrypted Data
Encrypted Data
© 2010 Progress Software Corporation. All rights reserved.101
OpenEdge Transparent Data Encryption
Protects Data in DB Tables & Indexes (block-level)• Type I storage areas in their entirety • Type II storage areas – on a per-table and per-index basis
Full Protection Throughout the Data Lifecycle• On disk, backups, binary dumps
Industry standard cipher algorithms– AES, DES, triple DES, etc.
Clear-Text Access for Authenticated Clients• No performance degradation for in-memory operations
Secure, Separate Encryption Key “Store”
© 2010 Progress Software Corporation. All rights reserved.102
Your Cipher Choice
Governance Business rules Your choice, your responsibility - balance strength &
performanceRC4-1
28
AES-128
AES-192
AES-256
DES-56
DES3-168
Security Strength 0 – no encryption
DES-PBE
10
10
RC4-128
AES-128
AES-192
AES-256
DES-56/PBE
DES3-168
Performance Cost
0 – no encryption
*Graphical data is relative
© 2010 Progress Software Corporation. All rights reserved.103
Database Key Store
Independent and Secure Entity• Not part of the database• One created for each transparent data encryption database
Stores DB master key (DMK) external from the DB• Each TDE-enabled database has one unique DMK: only one
database is accessible if the DMK is compromised• Managed by the DB Administrator
Each database object has one or more unique virtual data encryption keys• Generated by the key store service based on the DMK- no DBA
action required• If key is cracked, intruder only has access to that one database
object
© 2010 Progress Software Corporation. All rights reserved.104
n=260
Challenges Addressed by TDE
© 2010 Progress Software Corporation. All rights reserved.105
How Fiserv Makes Progress - Case Study
Benefits• TDE will ensure data privacy across the entire lifecycle• Maintain competitive advantage and ability to interface with
third parties by adhering to PCI DSS• Increased IT performance will save time and reduce costs
“We always try to improve our performance and get things to run faster. We tested a fully encrypted database and there was only a 4% decrease in
performance versus an unencrypted database. We tested that with alternative data pools, we actually gained back almost 2% of that initial
performance degradation. We believe with additional fine tuning the performance will continue to improve.”
© 2010 Progress Software Corporation. All rights reserved.106
Why Use OpenEdge Transparent Data Encryption?
Gives You Control Over Who Can Access Private Data• Works regardless of who has a copy of the data or where
the data resides Easy To Implement Low Cost Solution Configurable Transparent
• No need to change your OpenEdge application, database design, or data
© 2010 Progress Software Corporation. All rights reserved.107107
How BPM can change your Business…
Gus Bjorklund/Ken WilnerVP Technology, OpenEdge
© 2010 Progress Software Corporation. All rights reserved.
About Business Processes
A business process is more than just a diagram.
Business processes describe how to achieve business objectives.
A business process is never perfect and can always be improved.
© 2010 Progress Software Corporation. All rights reserved.
Key Elements of a Business Process
Metrics & Measurements
Workflow Description
Business Rules
Information
People and Systems
=
Pro
cess
+ +
+
© 2010 Progress Software Corporation. All rights reserved.
We work in Global Distributed Heterogeneous Environment
People
Technology & Systems
Need for common understanding and awareness of role
© 2010 Progress Software Corporation. All rights reserved.
Improving Processes Executed in Distributed Heterogeneous Environment
People
Process
Technology & Systems
Prioritizes and monitors events, while initiating actions
© 2010 Progress Software Corporation. All rights reserved.
Business Process Management (BPM) is a Business Enabler
Define, document and analyze business
processes
Rapidly turn business processes into agile
applications that provide visibility into
operations
Define, monitor and improve business
metrics, and increase efficiency by
managing daily work
Encourages and facilitates
collaboration and interface between IT
and business
© 2010 Progress Software Corporation. All rights reserved.
Why BPM? - Gartner
Goal: Application Modernization• Improve visibility and change management
Goal: Broader and better coordination of processes - Workflows• Rapid time for new application• Extension to existing applications
Goal: Continuous Process Improvement• Business transformation
Goal: Business agility for key processes• Process re-design• Process flow deployment by organization
© 2010 Progress Software Corporation. All rights reserved.
BPM Usage Patterns
Seven important BPM usage patterns
DecisionCentric
Document
Centric
Event Centric
ProjectCentric
CaseMgmt
Human Centric
SystemCentric
© 2010 Progress Software Corporation. All rights reserved.
Key Components of Progress Savvion BPM
Process Modeler
Process Asset Manager
BPM ServerBPM Studio
Document Management System
Business Rule Management System
BPM Portal
BusinessExpert
Information Access and Integration
Visibility Into Integration Processes
Business Event Processing
SOA Infrastructure
© 2010 Progress Software Corporation. All rights reserved.
Process Modeling
Easy to Use Multimodal Design
• Tabular• Diagram• Gestures
© 2010 Progress Software Corporation. All rights reserved.
Analyze the Process
360 degree
Path Analysis Timeline Analysis
Goal based Simulation
© 2010 Progress Software Corporation. All rights reserved.
Portals/Control Tower Views
© 2010 Progress Software Corporation. All rights reserved.
Manage Business Rules
User Interface
Data
Event
Decision
Validation
© 2010 Progress Software Corporation. All rights reserved.
Summary
Progress Savvion offers most comprehensive BPM for developing enterprise class process solutions
Easy to use and quick to deploy Integrated but independent BPMS Its solid architecture ensures scalability, availability and
performance It ensures high ROI and least TCO
© 2010 Progress Software Corporation. All rights reserved.122
Ensuring the Success of EveryBusiness Transaction
Colleen Smith/Julianna Cammarano
© 2010 Progress Software Corporation. All rights reserved.
Why are we here?
With the growing complexities of today’s infrastructure, you need end-to-end visibility that optimizes the value of each transaction …
© 2010 Progress Software Corporation. All rights reserved.
Lost in interconnected complexityFind your way … the easy way! (And get a map!)
© 2010 Progress Software Corporation. All rights reserved.
Unravel the Complexity
Ensure the success of every important business transaction
OpenEdge-based applications are one piece of the complete picture.
© 2010 Progress Software Corporation. All rights reserved.
Business Transaction Assurance: New levels of Visibility and Management
Expanding the boundaries beyond OpenEdge applications with:
…the ability to capture and track all transactions automatically and continuously
…the ability quickly and easily pin-point issues through root cause analysis
…the ability to produce the best business outcomes with real-time process optimization
© 2010 Progress Software Corporation. All rights reserved.
Why is it so important?
• Visibility into customer experience
• Assure no process steps are missed or lost
• Early detection of performance and availability issues
• Guarantee of SLAs
• Decreased time and resources to fix issues
© 2010 Progress Software Corporation. All rights reserved.
“Verizon's servers [for BB Storm] seemingly meeting the same fate as AT&T's and
Apple's on iPhone 3G launch day”
“Computer glitch causes massive United flight delays”
“Customers report major Salesforce.com outage”
Without Visibility and Management......Customer Satisfaction/Reputation Impact
© 2010 Progress Software Corporation. All rights reserved.
Contributing Factors Leading to Failures
Market Survey Stats Reveal Combined Effects
“Growth in the volume of transactions has increased transaction failures in 70% of companies surveyed.”
“Companies surveyed lost between $11 – 16M in revenue per year due to transaction failures”
“On average 90% of these companies stated it takes approx 2 hours & 10 employees to address each lost order”
Results from the Vanson Bourne Market Survey - 2009
© 2010 Progress Software Corporation. All rights reserved.
A Spectrum of Visibility
Where do you fit today?
And, where do you need to be in the future?
Complete Visibility
Zero Visibility
© 2010 Progress Software Corporation. All rights reserved.
Example One –
Scenario• Minimal visibility into
environment• Non-mission critical
application• Application outages
- Minimal Revenue Loss- Acceptable Data Loss
Desired State: More Configuration capabilities• Maintain Status Quo• No Business Requirement
for additional monitoring• Process level information• Single tool for configuration
and management
OpenEdge Explorer
© 2010 Progress Software Corporation. All rights reserved.
OpenEdge Explorer using common OpenEdge Management framework:Browser-based interface means:
• No more Windows dependency• Access from anywhere
Single tool for configuration and managementMore functionality, e.g.
• Log viewer• List AppServer connections• Customizable user roles • Process system level
information
Configure Your OpenEdge Environment from Your BrowserProgress Explorer
OpenEdge Explorer
OE10.2A - OpenEdge Explorer!
© 2010 Progress Software Corporation. All rights reserved.
Example Two -
Scenario• OpenEdge Application
- Mission Critical- Business Transaction with
other Applications• Application Outage
- Potential Revenue Loss- Business Reputation would
suffer
Desired State: Operational Continuity• Visibility into
- Application Environment- Specific Business
Transactions• Users need application
availability
OpenEdge Management
© 2010 Progress Software Corporation. All rights reserved.
OpenEdge Management
Operational Continuity
•Minimal Planned Downtime Online utilities
•Minimum care and feedingAuto DefragLoad Balancing App Servers
•Non-stop Execution Failover clusters (in the box) AppServer failover
•See situations before they become problems
•Automatically adjust settings as needed
• Maximize uptime and operational efficiency
•Further reduce Progress’ already low cost of ownership.
Proactive Management
© 2010 Progress Software Corporation. All rights reserved.
Scenario• OpenEdge Application
- Mission Critical- Business Transactions
integrate with other mission critical applications
• Application Outage- Potential Revenue Loss- Business Reputation
Suffers
Desired State: End-to-End Visibility• Visibility into
- Application Environment- Entire Business Transaction
flows• Guaranteed application
availability - SLA’s are becoming critical
Example Three -
Progress Actional
© 2010 Progress Software Corporation. All rights reserved.
Introducing Actional For OpenEdge
Interceptors for AppServer, Sonic Adapters, WebSpeed, and Web Services
Easily configure with OpenEdge Explorer
No application changes required
© 2010 Progress Software Corporation. All rights reserved.
Before Actional There are no painted lines on the data center floor!
PartnerGW CustomerGW OrderMgmt
Logistics
Inventorymgmt
OrderIQ
Tax.writenow.com
FinanceFdb.wirtenow.com
B2b.fedix.com
Idb.writenow.com
warehouseemea
Ldb.writenow.com
© 2010 Progress Software Corporation. All rights reserved.
PartnerGW CustomerGW OrderMgmt
Logistics
Inventorymgmt
OrderIQ
Tax.writenow.com
FinanceFdb.wirtenow.com
B2b.fedix.com
Idb.writenow.com
warehouseemea
Ldb.writenow.com
Actional EnterpriseStep 1: Install Actional Agents on Key Services
Actional Agents add less than
5% overhead even under themost stressful situations
© 2010 Progress Software Corporation. All rights reserved.
Actional EnterpriseStep 2: Let the Application Run
Actional automatically discovers process flows and maps dependencies end-to-endwith no custom coding or configuration
© 2010 Progress Software Corporation. All rights reserved.
Actional EnterpriseStep 3: Define Policies
Auditing, service levels, detecting missed deadlines, lost transactions, …
© 2010 Progress Software Corporation. All rights reserved.
Actional EnterpriseStep 4: Triage and Locate Issues
Actional can snapshot individual transactions that violate policies to easily isolate the root cause of problems… with
no added overhead
© 2010 Progress Software Corporation. All rights reserved.
Hippocratic Oath: First do no harmThe cure is usually worse than the disease
Business Transaction Assurance:
Patented track-and-traceDo you know where your transactions are?
• Auto discovery No surprises• End-to-end No blind spots• Content visibility Business aware
• Track-and-trace No manual correlation• Online configuration No downtime• Minimal overhead Always on
The cure is not worse than the disease
© 2010 Progress Software Corporation. All rights reserved.
208% ROI achieved in less than 12 months at a leading Financial Services Organization”
“Actional cuts the number of people required to fix a problem in production was reduced by 85%”
“Amount of time needed to resolved a problem in preproduction was reduced by 70%”
Forrester Consulting - Commissioned ROI Analysis
PLUS…………………. Reduction in development time required for service monitoring Reduction in time required for weekly reporting Reduction in the number of production incidents Increased revenue as a result of reduced application downtime
© 2010 Progress Software Corporation. All rights reserved.
A Spectrum of Visibility
What tools are available to help you?
Progress Actional
Existing Out of the Box Tools
OpenEdge Management
© 2010 Progress Software Corporation. All rights reserved.
Summary
End-to-end Visibility to monitor and govern services and applications
Design-time to run-time application validation, visibility and control
Ensure the success of every important business transaction
High Performant, Scalable, Patented, Product Leader, Proven ROI
© 2010 Progress Software Corporation. All rights reserved.147