FEBRUARY 29 – MARCH 8 2020
NEW THIS YEAR CHAPTER PAGE
Opening hours 2.1 5
1. CHECKLIST 3
2. GENERAL INFORMATION 5
3. ORDERS 8
4. BUILD-UP 9
5. FAIR 14
6. DISMANTLING 19
7. MISCELLANEOUS 24
A good preparation is half the battle! This checklist can help you not to forget anything while preparing your
participation. First and foremost, pay attention to the points highlighted in red. It is obligatory to order, fill
in or send in those items.
1.1. REGULATIONS AND IMPORTANT INFORMATION
General regulations FISA
General regulations BATIBOUW
BRUSSELS EXPO Health and Safety regulations
Regulations on stand construction
Safety tips for the stand constructor
Ministerial regulations concerning price display
VAT foreign exhibitors + attachments
Plan BRUSSELS EXPO
FORM DEADLINE SENT
Catalogue information December 10th 2019
Final booth design November 1st 2019
Press file December 30th 2019
Safety, Health & environmental Charter January 17th 2020
Responsible of the stand / Stand constructor January 17th 2020
Pre build-up January 17th 2020
Dismantling Sunday 8/03 January 17th 2020
PRODUCT DEADLINE ORDERED
FISA OPERATIONS NV
Entrance tickets general public
Lorry cards build-up February 15th 2020
Lorry cards dismantling March 1st 2020
Stamp labels / stickers / posters (free)
Water supply January 14th 2020
Electricity supply January 14th 2020
Gas supply January 14th 2020
Suspensions January 14th 2020
Flues January 14th 2020
Internet January 14th 2020
Telephone line January 14th 2020
Parking pass January 14th 2020
Audio-visual equipment January 14th 2020
Carpet January 14th 2020
Catering January 14th 2020
Cleaning January 14th 2020
Extinguisher (Obligatory for > 72m²!) January 14th 2020
Furniture January 14th 2020
Handling & cherry pickers January 14th 2020
Hospitality January 14th 2020
Insurance January 14th 2020
Plants January 14th 2020
Security January 14th 2020
Stand construction January 14th 2020
Trussing and lighting January 14th 2020
Transport & customs January 14th 2020
Waste containers January 14th 2020
1.4. THIRD PARTY DEMANDS
DEMAND DEADLINE SENT
The organizer has the right to change prices and conditions mentioned in the Memento if circumstances or events should make such a measure
It is still possible to place your orders during build up days. Please note that last minute orders may be subject to a surcharge.
BATIBOUW 2020 will open its doors from Saturday February 29th 2020 until Sunday March 8th 2020. We would
like to take this opportunity to communicate important information about your participation in this trade
Please read this document carefully (even if you are a loyal participant!) and pass important information on
to your stand constructor.
Our website – section “Documents” – allows you to find extra information that can help you to prepare your
participation. Do not forget to take a look at www.batibouw.com.
The section “Orders” in this guide will inform you on how to place orders and where to find important
documents and regulations.
✓ Place your orders before January 29th 2020 to benefit from advantageous rates!
2. GENERAL INFORMATION
2.1. OPENING HOURS
Saturday February 29th 10.00 AM – 6.30 PM
Sunday March 1st 10.00 AM – 6.30 PM
Monday March 2nd 12.00 AM – 8.30 PM
Tuesday March 3rd 12.00 AM – 8.30 PM
Wednesday March 4th 12.00 AM – 8.30 PM
Thursday March 5th / Late-night opening 12.00 AM – 10.30 PM
Friday March 6st 12.00 AM – 8.30 PM
Saturday March 7th 10.00 AM – 6.30 PM
Sunday March 8th 10.00 AM – 6.30 PM
2.2. CONTACT INFORMATION
2.2.1. ORGANISER: FISA OPERATIONS
Address Atomiumsquare 1 PO box 505 – 1020 Brussels
Phone +32 2 663 14 01
Jérémy Bourg Account Manager email@example.com
Axel Schierhout Account Manager firstname.lastname@example.org
Frédéric Joyeux Account Manager email@example.com
Patrick De Greef Marketing Coordinator firstname.lastname@example.org
Tine Jansen Exhibition Production Officer email@example.com
Tim Elskens Customer Care Team Leader firstname.lastname@example.org
Kenny Noël Customer Care Agent email@example.com
Yasmina Faïk Accountancy firstname.lastname@example.org
Address BRUSSELS EXPO
Place de Belgique 1
BE – 1020 Brussels
2.4. EXHIBITION OFFICE
The BATIBOUW exhibition office is located at the front of hall 5. Our email addresses and phone numbers will
remain the same, as well as the fair’s general email address email@example.com.
(Pre-)Build-up Every day (20-21/02) 06.00 AM – 8.00 PM
Build-up Every day (22-28/02) 06.00 AM – 8.00PM
Exhibition days Weekend 08.00 AM – 7.00 PM
Week days 10.00 AM – 9.00 PM
Thursday March 5th 10.00 AM – 11.00 PM
Dismantling Sunday March 8th 08.00 AM – 10.00 PM
Monday March 9th 07.00 AM – 8.00 PM
Tuesday March 10th 07.00 AM – 4.00 PM
NOTE: On Sunday March 8th and Monday March 9th it will be possible to request your final check-up at the
exhibition office until 04.00 AM.
2.4.1. FINANCE DEPARTMENT
Prebuild-up Thursday February 20th 08.00 AM – 01.00 PM
Friday February 21st 08.00 AM – 01.00 PM
Build-up Saturday February 22th 08.00 AM – 01.00 PM
Monday February 24th 08.00 AM – 01.00 PM
Tuesday February 25th 08.00 AM – 01.00 PM
Wednesday February 26th 08.00 AM – 01.00 PM
Thursday February 27th
Friday February 28th 08.00 AM – 01.00 PM
Exhibition days Saturday February 29th 08.00 AM – 01.00 PM
Article 10.3 of the General Terms of the FISA Group:
Without prejudice to the possible application of other provisions of the General Terms, as from the first day of installation of the Fair, any late payment
of the Amount Due by an Exhibitor to the secretariat of the Fair automatically results in an increase of the Amount Due by 7.5% (seven and a half
percent) without this increased amount being less than €500 (five hundred euros). The increase is calculated and is payable immediately, with the
Amount Due, of which it becomes a part. This increase is justified by higher administrative costs incurred by FISA to set up a secure arrangement for
collection of invoices during the Fair.
Our exhibition team is happy to help you. We thank you in advance for your courtesy.
While preparing for you participation, you can count on our support to guide you through our webshops. We
have two separate platforms available that allow you to prepare as well as possible for your participation.
You can find them at: www.batibouw.com > Exhibitors > Memento.
For a start, there is the webshop that is managed by FISA OPERATIONS and where exhibitor badges, entrance
tickets and (free) promotional material can be purchased. It will also be possible to order lorry cards for build-
up and dismantling.
The second webshop is managed by BRUSSELS EXPO and allows you to place your technical orders (f.e.
electricity, water,...), suspensions, chimneys, parking passes and stand materials (f.e. furniture, plants,...)
NOTE: Your username will be the same for both platforms, namely the e-mail address of the dedicated contact
person for your company. Your password for the FISA OPERATIONS webshop is your customer number
mentioned on your invoices. For the BRUSSELS EXPO webshop, you will receive an e-mail to create
your password. We advise you to choose the same one, so you can use the same login data for both
In case you also participated last year, you can re-use the login data for the BRUSSELS EXPO webshop.
You will receive an e-mail giving you immediate access to the webshop for BATIBOUW 2020.
3.1. WEBSHOP FISA OPERATIONS
This platform allows you to order exhibitor badges, entrance tickets and (free) promotional material. Lorry
cards will also be available, so you can pre-pay the warranty for build up as well as dismantling.
NOTE: for the orders that are placed after the 17th of January 2020, it is not possible to pay by invoice. These
orders have to be paid online in our webshop by credit card. For orders placed before the 17th of January
2020, the option of paying by invoice is available.
3.1.1. ENTRANCE TICKETS
Entrance tickets can be purchased in the FISA OPERATIONS webshop. Visitors can pre-register online. We
recommend you to encourage your guests to do so, in order to avoid long queues at the entrances.
NOTE: Batibouw tickets do not give access to any of the