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Kimberly Nelson
Executive Director
Government Solutions
US SLG
March 2017
“We will always be partner led.”
– Satya Nadella
Fourth industrial
revolution
Gartner’s Digital Maturity Model for Government
Smart
Fully Digital
Data-Centric
Open
E-Gov.
MATURITY
LEVEL
1
INITIAL
2DEVELOPING
3
DEFINED
4
MANAGED
5
OPTIMIZING
Value FocusCompliance,
efficiency
Transparency and
opennessConstituent value Transformation Sustainability
Channel Strategy PortalGovernment as a
platform
Nongovernment
channels
Truly
multichannel
Automation
replaces portals
Leadership CIO/CTO CDO DepartmentsCIO and
departments
(New)
CIO
Technology
FocusSOA
Open data, open
serviceOpen any data Things as data Smart machines
Sourcing
StrategyMixed
Re-insourced,
cloud firstMulti-sourced Partner sourced Outsourced
Key Metrics% Services
on line% Open data
Number of data-
driven services
% Data from
things
% Decrease of
services
Gartner Digital Government Maturity Model - Source: Gartner (Sept 2015)
Economic impact across
key dimensions
Societal Impact in key
categories
Government Data
Dividend
Government & Citizen
Service Savings
As countries increase digital government maturity… …value is generated across 4
key dimensions
Intelligent healthcare
Transportation Smart agriculture
Personal assistant
… all powered by
the cloud
Microsoft Cloud for Global Good:
https://news.microsoft.com/cloudforgood/
1. We will keep your data secure.
2. We will keep your data private and under your
control.
3. We will manage data according to local laws
4. We will be transparent
Brad Smith
President & Chief Legal Officer
Microsoft Corporation
Our business runs on Trust:
US
GO
V
ISO 27001 SOC 1
Type 2
ISO 27018 CSA STAR
Self-Assessment
ISO 27017 SOC 2
Type 2
SOC 3ISO 22301 CSA STAR
Certification
CSA STAR
Attestation
ISO 9001GLO
BA
L
Moderate
JAB P-ATO
FIPS 140-2DoD DISA
SRG Level 2
ITAR CJIS IRS 1075Section 508
VPAT
SP 800-171High
JAB P-ATO
DoD DISA
SRG Level 4
DoD DISA
SRG Level 5
HIPAA /
HITECH Act
FERPAGxP
21 CFR Part 11
FISC
Japan
PCI DSS
Level 1
CDSA Shared
Assessments
MPAA FACT
UK
GLBAMARS-E FFIECHITRUST IG Toolkit
UKIND
US
TR
Y
Singapore
MTCS
UK
G-Cloud
Australia
IRAP/CCSL
China
DJCP
New
Zealand
GCIO
China
GB 18030
EU
Model
Clauses
ENISA
IAF
Argentina
PDPA
Japan CS
Mark Gold
China
TRUCS
Spain
ENS
Japan My
Number Act
India
MeitY
Canada
Privacy
Laws
Privacy
Shield
Germany IT
Grundschutz
workbook
Spain
DPAREG
ION
AL
Trust
The most trusted and compliant cloud
New Business Models for the New EraNYPD & Microsoft partnership
How can you begin your Digital Government Transformation?
Develop a shared vision
with your constituents
and citizens of what
success will look like for
you
Growth Hack your Vision
• ISO 37120
• 100RC Resilience
Model
• Gartner Digital
Maturity Model
• Data Governance &
Classification
Workshops
Organize your thinking
• Establish your own
Digital Governance
Board
• Communicate your
learning transparently
• Trusted Data
Collaboratives – Block
Chain
Create Governance
Define a discrete POC
that is aligned to your
most pressing ‘Civic
Moment’
Think Big, Act Small
Microsoft Cloud for Global Good: https://news.microsoft.com/cloudforgood/
SOLUTION SCENARIOSMicrosoft CityNext and our Partners’
Digital Cities
Tourism, Recreation, Culture
Government Admin
• Tax & Revenue
• Citizen Sentiment Analysis
• Document & Records Management
• Virtual Town Hall
• Open Data
• Citizen and Business Services
• City Financial Management
• City Dashboard
• Grants Management
• Mobile Tourism Apps
• Tourism portals
• Destination management Systems
Safer Cities
• Command & Control
• Neighborhood Management
• Video Management
• Emergency Management
• Intelligence and Analysis
• Court & Judicial Management
• Prison & Offender Management
Public Safety & Justice
Healthier Cities
• Population Health Management
• Remote Monitoring & Preventive Care
• Virtual Health
Health & Social Services
Educated Cities
• Devices, Mobility, & Apps for Learning
• Education Analytics and Research
• School and Campus Administration
• Learning Systems
Education
Sustainable Cities
• Traffic Management
• Asset & Fleet Management
• Toll & Fare Management
• Transportation Safety
• Operations Management
• Parking Management
• Smart Grids
• Energy Management & Analytics
• Water & Wastewater Management
• Carbon Management
• Smart Buildings
• Street Lighting
• Waste Management
• Parcel, Zoning, and Land Use
Transport
Energy & Water
Buildings, Infrastructure, Planning
Trusted Cloud Platform Cloud + Productivity + Windows & Devices + Security & Privacy
Our company mission is wholly aligned to the UN Sustainable Development Goals
