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EVS@P60 handbook for EVS coordinators Simone Rietmeijer, 2015

EVS@P60 | Handbook for EVS Coordinators

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Page 1: EVS@P60 | Handbook for EVS Coordinators

EVS@P60 handbook for EVS coordinators

Simone  Rietmeijer,  2015    

                           

                                   

 

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Index  Introduction  .....................................................................................................................................................................  3  

Advertising!  .....................................................................................................................................................................  4  

Collecting  the  applications  ..............................................................................................................................................  5  

Selection  ..........................................................................................................................................................................  6  

Preparation  ......................................................................................................................................................................  7  

During  their  stay  ..............................................................................................................................................................  8  

Departure  ........................................................................................................................................................................  9  

General  things  .................................................................................................................................................................  9  

Calendar  .........................................................................................................................................................................  10  

Attachment  1:  Example  of  an  advertisement  ................................................................................................................  11  

Attachment  2:  Example  of  an  application  form  .............................................................................................................  12  

Attachment  3:  Example  of  a  schedule  for  the  first  month  ............................................................................................  13  

Attachment  4:  Example  of  a  cleaning  schedule  .............................................................................................................  14  

Attachment  5:  House  rules  ............................................................................................................................................  15  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Introduction    

Over  the  last  four  years,  I  was  very  happy  to  be  the  EVS    coordinator  at  P60,  a  venue  in  Amstelveen,  the  Netherlands.  Although  it  can  be  quite  hard  to  find  the  time  to  go  through  hundreds  of  emails,  I  really  enjoyed  combining  this  with  my  work  as  a  volunteer  manager.  But,  as  with  everything  in  life,  all  good  things  come  to  an  end…  I’m  going  back  to  university,  but  before  I  left  I  wanted  to  write  down  as  much  as  possible  about  everything  I’ve  learned  over  the  last  couple  of  years.  This  document   is  the  result  and   it’s   filled  with  tips  and  tricks,  good  practice  and  some  warnings.   I  hope  my  words  will  inspire  you  and  help  you  become  the  most  awesome  EVS    coordinator  ever!  

At  P60,  we  usually  work  with  four  EVS    volunteers.  Two  of  them  start   in  September,  two   in  March.  To  bring  some  structure   in   this  document,   I   followed   the  procedure  of   a   single   EVS     ‘project’.   I’ll   start  with   the  advertising   for   a  vacancy,  collecting  the  applications  and  the  selection  of  the  volunteer.  This  is  followed  by  the  preparations  for  their  stay,  the  EVS    period  itself  and  finally  the  departure.  The  things  I  couldn’t  fit   in  this  structure  you’ll   find  in  the  last  chapter  and  I’ll  conclude  with  a  calendar.        

 All  the  best,    Simone  [email protected]      

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Advertising!    

Every  year,  P60  receives  hundreds  of  applications  for  EVS.  To  save  yourself  a  lot  of  work,  it’s  very  important  to  write  a  clear  and  explicit  description  of  your  vacancy.  Before  you’re  able  to  do  this,  you’ll  need  to  have  a  clear  idea  about  the  type  of  volunteer  you  want  to  host  and  the  tasks  you  want  him  or  her  to  fulfil.  Of  course,  it  is  possible  to  leave  the  specific  tasks  open  to  the  volunteer,  but  it’s  also  important  to  be  clear  about  this.  During  my  first  two  years  as  an  EVS   coordinator   I   spent   many   hours   going   through   emails   from   young   people   who   wanted   to   do   something  completely  different  than  the  things  we  were  offering.  I  think  this  is  just  a  waste  of  time  for  both  of  us.  

You   can   publish   your   vacancies   on   YouthNetworks   (youthnetworks.org)   and   on   EU’s   Volunteering   Opportunities  Database  (europa.eu/youth/vp/opportunity_list_en).  There  are  quite  a   few  Facebook  groups   for  EVS  opportunities  and  we  have  a  specific  Facebook  group   for  Trans  Europe  Halles  Volunteer  Coordinators   (search   for  TEH  Volunteer  Coordinators),  on  which  you  can  post  your  vacancy.    

When  you  publish  your  vacancy,  make  sure  you’ve  covered  at  least  these  points:  

-­‐ What  is  [your  center]?  o General  characteristics  o Location  o Type  of  staff  o Role  of  EVS    

-­‐ What  EVS  projects  are  available  to  apply  for?  o Be  as  specific  as  you  can  about  the  tasks  o Be  clear  about  the  things  you’re  not  offering  

-­‐ Requirements  o Think  about  language  skills  o Are  you  open  to  volunteers  from  all  countries  (think  about  visa)?  o Try  to  find  some  keywords  for  the  person  you’re  looking  for  (e.g.  volunteer  with  a  great  passion  for  

music)  o It  can  be  wise  to  think  about  the  lesser  attractive  parts  of  the  job  and  turn  them  into  a  requirement,  

e.g.    ‘We’re  looking  for  a  person  who  enjoys  working  during  the  night  and  in  weekends’.  -­‐ Procedure  

o “Send   an   email   with   your   CV   and   cover   letter   between   [date]   and   [date]   to   [emailadress].  Unfortunately  we’re  not  able   to   take   into   consideration  all   applications   sent  before  or  after   these  dates.”  

§ You   can   ask   for   a   CV   or   Europass.   A   Europass   is   a   standardized   CV   you   can   create   at   an  EUwebsite  (google  Europass).  It’s  a  good  tool  to  have  a  clear  overview  of  the  candidate,  but  for  specific  EVS  projects  I  prefer  using  a  ‘normal’  CV.  This  way  they  can  express  themselves  better,  especially  when  they’re  a  bit  creative..  

§ The   cover   letter   can   give   you   a   good   idea   about   the   applicant.   You   can   of   course   specify  some  questions  they  should  answer  in  their  letter,  but  I  prefer  to  leave  this  open.  This  way  it´s  harder  for  them  to  guess  what  we  want  to  hear  and  this  way  it  makes  the  selection  less  complicated.  Another  thing  you  can  ask  them  is  to  present  themselves  in  a  video  or  to  send  along  their  portfolio.    

§ By  setting  a  specific  period  for  people  to  apply,  you  have  a  tiny  test  of  commitment.  It’s  not  waterproof  of  course,  but  people  have  to  undertake  a   little  more  action  to  apply.   I  usually  set   the   deadline   1.5   month   before   the   EU-­‐deadline   so   you   have   one   month   to   select   a  volunteer  and  about   two  weeks   to  deal  with  all   of   the  administrational   things.  Volunteers  were  able  to  send  in  their  application  starting  1.5  month  before  P60’s  deadline.  

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§ If  you  don’t  have  it  yet,  create  a  separate  email  address  for  your  EVS  correspondence.    o Provide  them  with  a  date  for  when  you  will  inform  them  if  they  have  been  selected  or  not.  There  are  

many  hosting  centres  that  don´t  respond  at  all,  and  trust  me,  it  takes  quite  some  time  to  do  so,  but  I  think  this  is  very  important.    

As  an  example  you  can  find  our  YouthNetworks  post  for  September  2015  in  Attachment  1.  

Collecting  the  applications  The  moment  you’ve  published  your  vacancy  online,  your  inbox  will  get  overflowed  with  emails.  Even  though  you’ve  specified  the  period  to  apply,  people  will  start  emailing  you  right  away.  This   is  how  the  Auto-­‐Reply  became  one  of  my  favourite  inventions  ever…    

Before  the  application  period  started  I  used  an  Auto-­‐Reply  stating  the  following:  

-­‐ Thanks  for  your  email  -­‐ This  is  an  Automatic  Response  -­‐ All  of  our  vacancies  are  occupied  until  [date]  -­‐ If  you’re  interested  to  become  an  EVS  volunteer  at  P60  at  [date],  send  us  an  email  with  your  CV  and  cover  

letter  between  [date]  and  [date]  -­‐ More  information  can  be  found  at:  [links  to  the  vacancies  you  published  online]    -­‐ For  other  questions,  please  refer  to  [email  address]  

The  moment   the  application  period  starts,  you  can  alter   the  Auto-­‐Reply  a   little.   I  would  keep  the   information  you  already   had   since   not   everyone   knows   that   the   period   to   apply   has   started   –   some   are   just   looking   for   some  information.  For  the  people  applying  I  would  add  the  following:  

-­‐ Once  again,  this  is  an  Automatic  Response.  If  you’ve  send  us  your  application,  you  don’t  have  to  do  anything.  (You  don’t  want  to  know  how  many  concerned  emails   I  received  saying  that  they’d  send  their  applications  again  since  obviously  something  went  wrong….)  

-­‐ We  will  let  you  know  if  you’ve  been  selected  before  [date].  

After  your  deadline  you  can  change  the  Auto-­‐Reply  back  to  the  first  version  with  new  dates.  The  great  thing  when  working  like  this  is  that  you  create  a  continuous  process.  You  don’t  have  to  keep  up  with  the  emails  and  you’re  free  to  focus  on  other  tasks  J.    

   

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Selection    

And   then   comes   the   hard   part…   Going   through   all   the   applications.   If   you  have  time  for  it,  it’s  nice  to  start  as  soon  as  the  period  to  apply  is  opened.  I  like  to  work  with  folders   in  my   inbox,   to  divide  the  applications  right  away.  The   screen   shot   on   the   right   is   in   Dutch,   but   you   should   be   able   to  understand   my   structure.   I’ll   have   a   folder   for   people   to   decline,   one   for  applications  missing  a  CV  or  cover   letter,  one   for  applications   that  are  sent  before  or  after   the  deadline,  one   for  people  selected   for  a  Skype   interview  and  one  for  applications  I’m  not  sure  about.    

If   you   receive  many  emails,   it   can  be  almost   impossible   to   read  everything  people  send  you.  Luckily,  there  are  always  a  few  applications  you  can  discard  right  away.  You  can  look  for:  

-­‐ Level  of  English  (if  this  is  important  to  you)  -­‐ Completeness  of   the   application   (says   something   about  personality  

as  well…)  -­‐ Country  of  origin  (if  this  is  important  to  you)    

Also   you’ll   get   quite   some  emails   that   don’t   have   a   specific   ‘flaw’,   but   just  don’t  feel  right  after  quickly  scanning  their  email  and  cover  letter.  At  P60  we  have  two  types  of  applications  we  get  a  lot,  maybe  it  sounds  familiar?  

-­‐ Young  people  who   reaaaaallllyyyyyyy  want   to   live   in  Amsterdam!  They   see  EVS  at  P60  as   a  way   to   live   in  Amsterdam  and  that’s  not  the  most  positive  point  to  start  from.    

-­‐ People  who  want  to  do  one  thing:  to  organize  and/or  manage  events.  This  is,  unfortunately,  not  possible  at  P60.      

Furthermore   you’ll   get   quite   a   few   applications   that   don’t   convince   you   right   away,   but   that   you   don’t   want   to  discard  either.  Put   these  emails   in  your   ‘maybe’   folder.  You’ll  also  have  a   few  you  that  really   like   (I  hope…),   these  should  go  in  the  Skype  folder.    

When  all  of  the  applications  have  been  divided  into  different  folders,  open  your  Skype  folder  and  go  through  these  applications  once  again.   If   there  are  way  too  many  to   invite  all  of  them  for  a  Skype   interview,  you  should  think  of  sending   them   a   form   with   some   questions   you   want   them   to   answer   first.   There’s   an   example   of   this   type   of  application   form   in   Attachment   2.   The   answers   will   hopefully   help   you   create   a   smaller   selection   for   the   Skype  interviews.  If  the  opposite  happens  and  there  are  not  enough  emails  in  your  Skype  folder  to  have  a  proper  selection,  you  can  try  going  through  your  ‘maybe’  folder  one  more  time.      

When  you  have  a  selection,  you  can  start  planning  the  Skype  interviews.  I  recommend  sending  an  email  letting  them  know  that  they  have  been  selected  for  the  Skype  interview  and  that  12  (or  so)  other  candidates  have  been  selected  as  well.   I  usually  give  them  two  options  for  the  Skype  interview,  for  example  Tuesday  afternoon/evening  or  Friday  afternoon,  give  them  my  Skype  name  and  ask  for  theirs.  Then  I  plan  the  whole  thing,  scheduling  20  min  per  person.      

Before  the  conversations  start  I  write  down  some  questions  to  ask  them.  Before  every  single  conversation  I  quickly  look  through  the  application  once  more  to  see   if   I  have  some  specific   individual  questions.   I   like  to  have  a  bit  of  a  casual  conversation,  the  CV  and  cover  letter  already  state  a  lot  about  what  the  person  has  accomplished.  During  the  interview,  I  try  to  find  out  a  little  more  about  someone’s  personality.  Although  what  they  say  is  important,  I  pay  a  lot  of  attention  to  the  way  he  or  she  communicates.  Here  are  some  of  the  questions  I  like  to  ask:    

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-­‐ What’s  your  favourite  kind  of  music?    -­‐ Do  you  consider  yourself  a  day  or  a  night  person?  -­‐ If  you  were  an  animal,  what  kind  of  animal  would  you  be?  Why?  -­‐ What’s  your  best  quality?  -­‐ And  what’s  your  worst?  -­‐ Why  do  you  want  to  work  at  P60?  -­‐ What  do  you  expect  working  at  P60  will  be  like?  -­‐ What’s  your  biggest  fear?  -­‐ Do   you   have   any   questions?   (I   always   like   it   when   they   do,   this  means   that   they’ve   really   given   it   some  

thought)  

When  the  interview  is  almost  over,   it  might  be  wise  to  ask  them  if  they  already  have  a  sending  organization  and  if  they  have  applied  to  other  EVS  projects  (most  do).  

And  then…it’s  time  to  make  a  choice.  Here  are  some  useful  things  to  keep  in  mind:  

-­‐ We   prefer   to   have   volunteers   from   different   nationalities.   It’s   not   a   deal   breaker,   but   in   the   past   we  discovered  that  it’s  better  for  the  atmosphere  to  have  all  the  EVS  speaking  in  English  together,  not  singling  out  the  one  that  doesn’t  speak  Spanish  for  example.  

-­‐ The  most   competent   person  doesn’t   always  mean   the   right   fit.   I   think   personality   is  way  more   important  than  skillset.  Bear   in  mind   that   some  professionals  might   find   it  hard   to   ‘fit’   in  your  organization,  because  they  can  be  used   to  a  certain  way  of  working.   I   always   like   to   find  a  balance   in  which   everyone  can   learn  from  each  other.  

-­‐ It  really  saves  a  lot  of  time  and  energy  if  the  EVS  volunteer  is  a  good  match  with  the  team.  Especially  for  the  social   part   as   it’s   nice   if   your   colleagues   enjoy   spending   time  with   this   person   as  well.   If   there’s   no   good  match,  you’ll  have  a  lot  more  work  in  the  out-­‐of-­‐office  hours.    

-­‐ Tip  of  the  month:  choose  someone  who’s  organized.  You  really  won’t  be  happy  if  an  EVS  volunteer  is  late  all  the  time,  their  house  is  a  mess,  they  forgetsimportant  meetings,  etc.  

When  you  reached  a  decision,  the  paperwork  starts.  Inform  the  selected  candidate(s)  but  wait  for  a  few  days  before  letting  the  unlucky  ones  know  that  they  haven’t  been  selected.  There’s  always  a  possibility  that  the  one  you  selected  changes  their  mind  so  it’s  always  good  to  have  a  few  back  up  options.  

Preparation    After  the  selection,  there’s  a  nice  moment  of  peace.  It  takes  a  while  before  the  National  Agency  informs  you  if  the  project  has  been  approved.  During  this  period,  I   like  to  keep  in  touch  with  the  volunteer.  I  add  them  on  Facebook,  introduce  them  to  the  other  (local)  volunteers  in  our  Facebook  group,  e-­‐mail  some  language  lessons,  refer  them  to  the  (funny,  but  true)  website  stuffdutchpeoplelike.com,  etc.  

About  a  month  before  the  volunteer  arrives,  I  start  preparing  a  schedule  for  their  first  month.  I  focus  on  the  out-­‐of-­‐office  time  and  try  to  set  up  as  many  activities  as  possible.  There  will  be  enough  alone-­‐time  anyway.  

For  every  activity,  work  related  or  not,  I  try  to  find  a  buddy.  This  way,  the  volunteer  always  has  someone  to  turn  to  and  there’s  always  someone  keeping  an  eye  out  for  them.  Especially  in  a  busy  organization  where  there’s  always  a  risk  of  everyone  being  focused  on  something  else,  leaving  the  volunteer  feeling  a  bit  lost.  

In  Attachment  3,  you’ll  find  an  example  of  a  schedule.  Unfortunately  I  wasn’t  able  to  plan  more  than  two  activities  outside  of  work.   It  can  be  really  hard  to  plan  these  things  as  a   lot  of  people  have  very  busy   lives.  A  thing  that  can  help   is   to  ask  colleagues  about  their  party  plans.   I  noticed  that  people  are  more   likely  to   invite  a  new  person  to  a  party  than  to  have  a  more  personal  ‘date’  with  them.  

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Another  thing  to  prepare  is  a  nice  goodie  bag.  This  is  my  favourite  part  of  the  preparation  J.  At  P60  we  have  some  bags   with   the   P60   logo   on   it   and   I   like   to   stuff   them   with   flyers,   posters,   a   lanyard,   maps   of   Amsterdam   and  Amstelveen  and  some  brochures  of  other  cultural  centres.  A   few  years  ago,   I  made  a  document  about  visiting  the  doctor  and  about  the  most   important  Dutch  holidays  which   I  added  to  the  bag  as  well.  They  will  also  get  a  key  of  P60,  some  tokens  to  use  in  the  bar,  a  document  with  the  house  rules  of  their  home,  a  P60  t-­‐shirt,  a  public  transport  pass  and  of   course,   the  schedule   I  made.  A   few  other  have  made  a   ‘social  map’  with   the  nicest  bars,   restaurants,  parks,  etc.  for  their  EVS  -­‐  a  very  nice  –  yet  time  consuming  –  idea!  

Finally   comes   the   moment   everyone   has   been   waiting   for!   I   always   pick   up   the   volunteer   at   the   airport   and  accompany   them   to   their   house.  Depending   on   the   time  of   day,  we’ll   then  have   lunch  or   dinner   together   and,   if  possible,  we’ll  go  to  P60  for  a  short   introduction.  During   lunch/dinner   I’ll  explain  some  things  about   the  schedule,  help  with  the  sim  card  (activation  is  always  in  Dutch…),  tell  some  more  things  about  P60  and  just  socialize  a  bit.  

If  it’s  not  possible  to  go  to  the  office  on  the  day  of  arrival,  I  plan  the  introduction  on  another  day.  Sometimes  I  pick  them  up  at  home;  sometimes  I’ll  ask  another  EVS  volunteer  to  take  them  to  the  office.  I  then  try  to  book  some  time  with  everyone,  having  coffee  together  or  something  like  that.  I  also  give  them  a  tour  of  the  building  and  then  work  starts…  On  their  first  night  at  P60,  I  invite  the  local  volunteers  to  have  a  drink  at  P60  and  meet  the  new  EVS.  Since  last  year,  we  organise  a  speed  dating  and  this  works  very  well!   I  make  cards  with  questions  such  as  “What’s  your  favourite  breakfast   like?”,  “If  you  could  take  one  thing  with  you  to  a  deserted  island,  what  would  it  be?”  and  “Are  you  a  dog  or  a  cat  person?”.  This  helps  start  the  conversation,  going  beyond  the  usual  “Where  are  you  from?”  and  “What  are  you  going  to  do  at  P60?”.  

Another  way  to  break  the  ice  a  bit  is  to  let  the  new  volunteer  prepare  a  typical  lunch  from  their  home  country  during  the   first   or   second   week   of   their   stay.   This   is   a   nice   way   to   get   your   colleagues   who   are   not   working   with   the  volunteer  more  involved.  

During  their  stay  If  you’re   lucky,  most  of  the  work   is  done  at  this  point.  It’s   important  to  check  on  a  regular  basis  how  everything   is  working  out  for  the  volunteer,  but  this   is  not  the  hardest   job  in  the  world.   It  can  be  as  simple  as  a  monthly  coffee  date.  While  usually  there’s  nothing  exciting  to  be  discussed,   it   is   important  that  these  meetings  are  confidential.   It  might  even  be  a  good  idea  to  have  them  outside  of  the  office.      

If  they’re  not  that  chatty  by  nature,  ask  them  yourself  specifically  how  things  are  going.  Ask  about  the  relationship  with  their  colleagues,  the  work  itself,  life  outside  of  the  office,  etc.  Make  sure  it’s  clear  that  they  can  always  ask  you  for  help.  They  might  need  your  help  in  making  a  doctor’s  appointment  for  example,  or  signing  up  to  the  gym.  If  they  need  help  with  insurance  (for  example  if  they  want  to  get  new  glasses,  AXA  covers  this!),  there  are  some  very  good  Youtube  videos  about  how  to  work  with  AXA.  Just  search  for  ‘AXA  EVS’  on  Youtube.  

Sometimes,  volunteers  find  their  way  very  naturally,  sometimes  they  don’t.  If  you  notice  the  volunteer  being  alone  a  lot,  it  might  be  nice  to  introduce  them  to  new  people.  When  you’re  visiting  a  friend,  ask  if  you  can  bring  a  guest  and  ask  your  co-­‐workers  to  do  the  same.  You  can  also  try  to  contact  other  organizations  in  the  area  that  are  hosting  EVS  and  try  to  set  up  a  meet-­‐up  with  them.  Remember  that  you’re  not  only  responsible  for  a  nice  working  environment;  a  great  social  life  is  important  as  well!  This  means  that  the  first  couple  of  weeks,  you  might  have  to  spend  some  of  your  own  free  time  helping  to  set  up  a  social   life  for  the  EVS  volunteer.  After  a  while  however,  they  will   find  their  way,  I  promise  J  

When  there  are  conflicts,  try  to  work  them  out  together.  There  are  entire  books  and  studies  dedicated  to  conflicts  in  the  office  and  everyone  has  their  own  style  of  handling  them.  I  think  the  most  important  thing  is  to  not  forget  the  important  role  you  play  for  the  volunteer.  The  volunteer  should  be  able  to  confide  in  you.  You’re  the  parent,  teacher  and  best  friend  all  in  one.    

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When  you  cannot  work  things  out  together  with  the  volunteer,  it  might  be  an  idea  to  involve  someone  else.  This  can  be  a   colleague  who  has  a  good   relationship  with   the  volunteer,  or   just   someone  completely  different.   It’s  also  an  idea  to  let  the  volunteer  go  home  for  a  week  or  two,  they  often  return  refreshed  and  more  focused  to  make  it  work.  A  third  option  is  to  contact  the  sending  organization,  to  see  if  they  can  be  of  any  help  and  if  not,  to  discuss  ending  the  project.  

Departure    

When  the  year  is  almost  over,  it’s  time  to  prepare  the  departure.  I  like  to  organize  a  little  goodbye  party  at  the  office,  with   drinks,   a   present   and   a   (small)   speech.   Of   course   some   other   things   have   to   be   arranged,   like   cleaning   the  house,   retrieving  all  of   the  keys   (some  of  P60’s  bike  keys  have   travelled  all   through  Europe  already…),  writing   the  final  report  for  the  Youthpass,  etc.  

We  came  up  with  a  great  system  for  cleaning  the  house.  As  I  mentioned  earlier,  we  have  two  volunteers  starting  in  March  and  two  volunteers  starting  in  September.  They  all   live  together  in  one  house,  with  two  big  rooms  and  two  small   ones.  Upon   arrival,   new   volunteers   always   take  one  of   the   smaller   rooms,   and  when   their   colleagues   leave  after  half  a  year,  they  move  to  a  bigger  room.  With  this  fantastic  system,  the  volunteers  always  know  the  ones  taking  over   their   room  and   they  are   far  more   likely   to  make  an  effort   to   leave   the   room  nice  and   tidy   for   the  next  one.  Before  we  had  this  system,  we  used  to  spend  a  day  ourselves  cleaning  up  the  mess  after  a  volunteer  went  home.  Now  they  just  take  care  of  it  themselves  and  I  only  do  a  quick  check  (which  doesn’t  actually  seem  to  be  necessary).    

When  that’s  done,  all  that’s  left  to  do  is  take  them  to  the  airport  (if  possible),  cry  and  say  goodbye…    

General  things    

At  P60,  we  rent  one  house  for  all  of   the  EVS  volunteers.  They  have  their  own  bedrooms  and  share  the  bathroom,  kitchen  and  living  room.  This  works  out  very  nice  and  they  often  have  dinner,  go  out  and  plan  field  trips  together.  Because  two  of  the  volunteers  have  been  living  there  for  at  least  half  a  year  when  the  other  two  arrive,  they  can  also  introduce  them  to  new  friends  they  made,  the  nicest  bars  and  parks  in  the  area,  etc.  In  short,  this  just  saves  you  a  lot  of  work.  

I  prefer  to  choose  volunteers  who  seem  resourceful  and  organised.  This  just  makes  your  life  easier,  without  getting  phone  calls  from  their  neighbours,  not  spending  hours  of  cleaning  in  their  house,  etc.  You  might  want  to  set  up  some  house  rules  and  a  cleaning  schedule,  even  if  the  volunteers  are  nice,  civilised  young  people.  You’ll  find  examples  of  both  of  them  in  Attachment  4  &  5.    

The  cleaning  schedule  not  only  helps  to  keep  the  house  clean,  but  it  also  helps  you  makes  sure  that  it’s  not  always  the  same  person  cleaning  the  toilet.  The  house  rules  might  seem  a  bit  childish,  but  the  past  has  taught  us  that   it’s  good  to  have  them  written  down  somewhere  so  it  is  very  clear  what  you  expect.  If  volunteers  are  making  a  mess  out  of  it,  it’s  also  easier  to  discuss  this  with  them  without  hearing  over  and  over  again  “Ohh…  I  didn’t  know…”    

And  that’s  about   it!   I  think  I’ve  covered  most  of  the  way  I  worked  in  this  document.  I  hope  I  didn’t  scare  you  off…  Being  an  EVS  coordinator  is  mostly  a  very  cool  and  fun  thing  to  do,  you’ll  meet  great  people  and  will  probably  make  friends  for  life,  all  over  Europe!  

   

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Calendar    

September:  -­‐ Arrival  of  new  EVS  volunteers  -­‐ Introduction  to  the  team,  the  local  volunteers,  the  city,  etc.  -­‐ Selection  EVS  volunteers  starting  in  March  -­‐ New  Auto-­‐Reply    

October:  -­‐ Decide  who  will  become  the  EVS  volunteers  starting  in  March  

November:  -­‐ Nothing  special  

December:  -­‐ Check   if   all   volunteers   made   plans   for   the   holidays,   if   not,   it   might   be   nice   to   invite   someone   over   for  

Christmas?  -­‐ Start  advertising  for  next  EVS  period  (starting  in  September)  

January:  -­‐ Start  application  period  September  -­‐ New  Auto-­‐Reply  

February:  -­‐ Start  selection  EVS  volunteers  starting  in  September  -­‐ New  Auto-­‐Reply  -­‐ Preparation  of  arrival  EVS  volunteers  starting  in  March    

March:  -­‐ Arrival  of  new  EVS  volunteers  -­‐ Introduction  to  the  team,  the  local  volunteers,  the  city,  etc.  -­‐ Selection  EVS  volunteers  starting  in  September  

April:  -­‐ Decide  who  will  become  the  EVS  volunteers  starting  in  September  

Mei:  -­‐ Nothing  Special  

June:  -­‐ Start  advertising  for  next  EVS  period  (starting  in  March)  

July:    -­‐ New  Auto-­‐Reply  

August:  -­‐ Start  selection  EVS  volunteers  starting  in  March  -­‐ New  Auto-­‐Reply  -­‐ Preparation  of  arrival  EVS  volunteers  starting  in  September    

   

 

 

     

 

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Attachment  1:  Example  of  an  advertisement  

   

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Attachment  2:  Example  of  an  application  form  

EVS    APPLICATION  FORM  –  September  2015  

   Name:

Skype:

Function applied for: documentation (photography) / customer services / other:…

In case you applied for documentation, link to

portfolio:

Sending organization:

Do you consider yourself a day- or a night person?

Why?

What’s your favourite kind of music?

What’s your biggest fear in becoming an EVS

volunteer at P60?

Please describe in one sentence why we should

definitely choose you!

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Attachment  3:  Example  of  a  schedule  for  the  first  month  Rooster  Linda  september

Tijd Wat? Met  wie? Programma  in  P60Maandag 1-­‐sep -­‐ -­‐ -­‐ -­‐

Dinsdag 2-­‐sep -­‐ -­‐ -­‐ Café19.15 Arrival  at  Schiphol  Airport Simoneavond Dinner  at  EVShouse   All  EVSvol.  +  Simone

Woensdag 3-­‐sep -­‐ -­‐ -­‐ Open  Mic  Night  @  Café15.00 Introduction  to  the  team,  tour  of  P60 Simoneavond Drinks  at  P60 Simone

Donderdag 4-­‐sep -­‐ -­‐ -­‐ De  Dijk19.30-­‐01.00 Picking  glasses  during  the  concert Merante/Simone

01.00-­‐?? Naborrel Everyone  :)Vrijdag 5-­‐sep -­‐ -­‐ -­‐ The  Aristocrats

19.30-­‐01.00 Working  in  the  bar  suite Simone01.00-­‐?? Naborrel Everyone  :)

Zaterdag 6-­‐sep -­‐ -­‐ -­‐ Café14.00-­‐?? Dion's  birthday  party Dion

Zondag 7-­‐sep 16.00 Alternative  Sightseeing  &  Dinner  in  Amsterdam Simone -­‐

Maandag 8-­‐sep -­‐ -­‐ -­‐ -­‐

Dinsdag 9-­‐sep 10.00 Dutch  lessons Café13.30 Team  meeting Team

Afternoon Helping  out  Simone  with  all  sorts  of  things SimoneWoensdag 10-­‐sep -­‐ -­‐ -­‐ Gamenight  @  Café

16.00 Counting  tokens,  preparing  Backstage   DanielleEvening Helping  out  in  the  café  during  the  gamenight Alexander

Donderdag 11-­‐sep -­‐ -­‐ -­‐ Local  the  night

Vrijdag 12-­‐sep -­‐   -­‐ -­‐ Stream  of  Passion16.00-­‐01.00 Working  backstage Danielle

01.00-­‐?? Naborrel Everyone  :)Zaterdag 13-­‐sep -­‐ -­‐ -­‐ Stadspleinfestival,

20.30-­‐05.00 Working  in  the  cloakroom Merante Kraak  &  Smaak,05.00-­‐?? Naborrel Everyone  :) Shuffle

Zondag 14-­‐sep -­‐ -­‐ -­‐ -­‐  14.00-­‐?? Day  at  the  park Ramon

Maandag 15-­‐sep -­‐ -­‐ -­‐ -­‐  

Dinsdag 16-­‐sep 10.00 Dutch  lessons -­‐ Café16.00 Helping  out  Simone Simone

Woensdag 17-­‐sep -­‐ -­‐ -­‐ P60  Plugt  Uit  @  Café16.00 Counting  tokens,  preparing  Backstage   Danielle

Evening Helping  out  in  the  café  during  the  gamenight AlexanderDonderdag 18-­‐sep -­‐ -­‐ -­‐ Kong

Vrijdag 19-­‐sep -­‐ -­‐ -­‐ Battle  of  the  Bands18.30-­‐01.00 Working  in  the  cloakroom Simone

01.00-­‐?? Naborrel Everyone  :)Zaterdag 20-­‐sep -­‐ -­‐ -­‐ Entombed

18.45-­‐01.00 Working  behind  the  bar  suite Simone01.00-­‐?? Naborrel Everyone  :)

Zondag 21-­‐sep -­‐ -­‐ -­‐ -­‐  15.00 Something  with  a  boat,  a  lake  and  a  barbecue Simone

Maandag 22-­‐sep -­‐ -­‐ -­‐ -­‐  

Dinsdag 23-­‐sep 10.00 Dutch  lessons -­‐ Café16.00 Helping  out  Simone Simone

Woensdag 24-­‐sep -­‐ -­‐ -­‐ Café16.00 Counting  tokens,  preparing  Backstage   Danielle

Evening Helping  out  in  the  café  during  the  gamenight AlexanderDonderdag 25-­‐sep -­‐ -­‐ -­‐ Janne  Schra  &  Robin  Nolan  Trio

Vrijdag 26-­‐sep -­‐ -­‐ -­‐ Speakerz19.15 Working  behind  the  bar  in  the  suite Simone

01.00-­‐?? Naborrel Everyone  :)Zaterdag 27-­‐sep -­‐ -­‐ -­‐ Garba  Dandiya

17.15-­‐0.00 Working  behind  the  bar  in  the  zaal Merante0.00-­‐?? Naborrel Everyone  :)

Zondag 28-­‐sep -­‐ -­‐ -­‐ -­‐  

   

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Attachment  4:  Example  of  a  cleaning  schedule  

CLEANING SCHEDULE

Garbage container on street

shower/toilet kitchen living room garden name done name done name done name done

5-mei lidia eren bianca antonio

12-mei eren bianca antonio lidia

19-mei bianca antonio lidia eren

16-mei antonio lidia eren bianca

2-jun lidia eren bianca antonio

9-jun eren bianca antonio lidia

16-jun bianca antonio lidia eren

23-jun antonio lidia eren bianca

30-jun lidia eren bianca antonio

7-jul eren bianca antonio lidia

14-jul bianca antonio lidia eren

21-jul antonio lidia eren bianca

28-jul lidia eren bianca antonio

4-aug eren bianca antonio lidia

11-aug bianca antonio lidia eren

18-aug antonio lidia eren bianca

25-aug lidia eren bianca antonio

shower/toilet: kitchen:

clean the toilet in and outside clean the fridges and freezer

clean the floor, door and tiles throw away old food

clean the sink and mirror

clean the cooking plate

clean bathroom tiles, floor and door clean the ovens inside and outside

clean dustbin

clean kitchen floor

clean kitchen cabinets

living room:

clean tables, couches, chairs and doors

make the room neat

hoover the whole floor including & hall

mop the floor

garden etc:

clean garden front and behind the house

bring paper to the collecting point

put garbage container on the street on Wednesday and put in back when it is empty

EVERYBODY:

clean kitchen after cooking: cookingplate, counter

wash and dry dishes, pots etc after eating

keep living room nice

NB: Once in the 6 weeks: clean windows in and outside together.

Page 15: EVS@P60 | Handbook for EVS Coordinators

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Attachment  5:  House  rules    

House  rules  EVS  -­‐  Sint  Gotthard  18  Amstelveen  

 

You  are  living  with  4  people  in  the  house.    Everybody  has  his  own  room,  and  will  share  the  livingroom,  kitchen,  shower  and  toilet  together.    

To  make  it  as  nice  as  possible,  we  made  rules  for  the  house.  Please  follow  the  rules  and  be  a  nice  roommate  for  the  others  and  treat  each  other  with  respect.  We  hope  you  will  have  a  good  time  in  the  house!  

 

-­‐ Keep  the  house  clean,  outside  as  well.    -­‐ Follow  the  cleaning  schedule,  everybody  has  one  task  each  week.  -­‐ Keep  your  own  room  clean.  -­‐ Clean  pots,  dishes  and  kitchen  directly  after  cooking,  other  people  might  want  to  use  it.  -­‐ Put  heating  low  and  most  lights  off  when  nobody  is  at  home.  -­‐ Do  not  change  anything  in  the  building,  no  painting  etc.  -­‐ No  smoking  in  the  whole  house,  smoke  outside!  There  is  a  smoke  detector  in  each  room.  -­‐ Ask  permission  to  bring  furniture  to  the  house.  -­‐ Animals  are  not  allowed  in  the  house.  -­‐ No  harddrugs.  -­‐ You  are  living  in  a  small  street  with  a  lot  of  neighbours,  so  keep  it  quiet  at  night  (no  parties).  -­‐ Be  quiet  after  23:00,  some  people  have  to  get  up  early  and  want  to  get  some  sleep.  -­‐ Visitors  can  only  sleep  in  your  own  room  (floating  beds).  Sorry,  but  more  than  two  guests  is  not  possible  

anymore  and  guests  can  only  stay  in  the  house  when  you  are  there  as  well.  -­‐ Keep  the  music  at  a  normal  level,  no  loud  music.  -­‐ It  is  not  allowed  to  make  an  open  fire  in  the  garden.  -­‐ When  something  in  the  house  is  not  working,  inform  P60  asap.    -­‐ In  case  of  losing  keys,  the  replacement  is  for  your  own  account.  -­‐ When  the  EVS  period  is  finished,  leave  your  room  clean  behind  for  the  next  volunteer.  You  will  receive  your  

last  pocketmoney  when  everything  is  ok:  a  clean  room/house  and  finished  evaluation  reports.  -­‐ You  are  responsible  to  keep  your  bike  in  a  good  shape.  

 

If  you  do  not  abide  by  the  rules,  you  will  get  one  warning,  after  a  second  incident  P60  can  end  the  EVS  contract.  

If  you  sign  the  contract,  you  understood  and  agreed  to  the  rules  mentioned  above.  

 

Name:             Signature:  

Date: