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1. Information Notice: The information and opinions in this presentation are for general information purposes only and not provided as part of any contract or service. They are not intended to constitute legal or other professional advice, and should not be relied on or treated as a substitute for specific advice relevant to particular circumstances.
2. It is for each organisation to take its own decisions and its own advice on GDPR and regulatory compliance more generally.
2 © Experian
EU General Data Protection RegulationEmpowering People to take control of their data powered future
16/01/2018 Experian Public FS Forum GDPR
3 © Experian
The GDPR is an evolution for many firms.
New Rights and Principles will require adjustment.
Empowerment of the Consumer is a great result for Trust & Transparency.
Organisations that get it right will reap the rewards.
Is the GDPR good or bad?
16/01/2018 Experian Public FS Forum GDPR
4 © Experian
Preparation ChallengesAccess, Accuracy, Accountability
Data Access & Transparency
Subject Access Requests
Data Portability
Accuracy & Minimisation
Rectification & Erasure
Breach Planning
Accountability
Data Protection Officer
Privacy by Design
16/01/2018 Experian Public FS Forum GDPR
5 © Experian
Taking a Strategic approach to GDPR Data Preparation
Investigate Assess Improve Control
16/01/2018 Experian Public FS Forum GDPR
6 © Experian
Business processes & maturity
•187 business people, 2016
•212 business people, 2017
•222 business people, 2018*
*Survey carried out in Sept 2017
GDPR Research
16/01/2018 Experian Public FS Forum GDPR
7 © Experian
Aware
96% 99% 99%
Business Readiness Trends
Very prepared
7% 15% 15%
Reactive to SARs
38% 12% 47%
Customer access
13% 5% 11%
Data KPI
18% 11% 19%
Suppression service
53% 32% 38%
16/01/2018 Experian Public FS Forum GDPR
Not at all prepared
8% 2% 3%
8 © Experian
8 benefits of getting it right
16/01/2018 Experian Public FS Forum GDPR
Clearer customer view
Accurate targeting
Better customer
experience
Improve Efficiency
Build trust
Encourage data sharing
Decrease risk
Improve innovation
9 © Experian
However – be considerate of the person
16/01/2018 Experian Public FS Forum GDPR
The
Unaware
The
Accepting
The
Cautious
The
Incognito
10 © Experian
Use GDPR as an Agent for Change
16/01/2018 Experian Public FS Forum GDPR
Clearer customer view
Accurate targeting
Better customer experience
Improve Efficiency
Build trust
Encourage data sharing
Decrease risk
Improve innovation
Data
Governance
Maturity
Privacy by
Design
11 © Experian
How we can help
Data Readiness
Assessment
GDPR Partner
Network
Cleansing, SCV &
Breach
Data Capture &
Governance tools
16/01/2018 Experian Public FS Forum GDPR
